Project Manager - IT

Job Description

Basic Function: Lead the end-to-end management of complex projects from concept through to launch, ensuring on-time, high-quality delivery through collaboration with business and technical teams. Job Accountabilities: Manage full project lifecycle to ensure delivery on time, scope, and quality. Work with business and delivery teams to plan and execute project delivery. Develop and maintain detailed project plans, timelines, and resource allocations. Proactively identify risks, bottlenecks, and develop mitigation plans. Drive alignment and collaboration across cross-functional teams. Maintain transparent communication with stakeholders at all levels. Define KPIs and metrics to inform executive and team-level decisions. Deliver tech products through design, build, and deployment phases. Collaborate with PMO and technical teams for delivery estimation and planning. Ensure quality assurance via detailed test scenario planning and UAT support. Lead vendor selection, contract management, and partnership development. Ensure regulatory compliance including privacy and data security. Implement contingency plans and iterative approaches for product launch. Mobilize SOP governance for post-deployment support and issue resolution. Build strong partnerships with business leaders and resolve their challenges. Key Interactions: Business Function Heads Business Project Champions Director-IT Technical Delivery Teams Global IT Team External Partners and Vendor Ecosystem Educational Qualifications & Experience: Bachelor's or Master's in Business, IT, Computer Science, or related field. 8+ years in IT delivery, consulting, or maintenance of ERP, SaaS, or analytics platforms. 3+ years of leadership in delivering complex transformation projects. Industry experience in Manufacturing, Consumer Goods, FMCG, or Retail. Skill Set: Proven experience managing full-cycle software/tech projects. Expertise in project planning, progress tracking, and resource allocation. Deep understanding of SDLC and enterprise architecture. Proficient in business documentation, process flows, and presentations. Strong leadership and team alignment abilities. Experience in SaaS/cloud/enterprise product launches. Knowledge of Agile, Scrum, and PMP/Agile certifications preferred. Personal Characteristics & Behaviour: Strong problem-solving and risk management capabilities. Trusted collaborator and listener who influences across teams. Ownership mindset with innovative thinking. Ability to prioritize amidst competing demands and make timely decisions.