Membership Relation Officer in Chennai

Prodigy Recruitment Consultants

0 - 4 years

2 - 6 Lacs

Chennai

Posted:2 days ago| Platform:

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Skills Required

Customer Relationship Membership Relationship officer Membership Membership Fulfilment Salesforce CRM mail support membership Queries Chat Support Client Relation Zendesk Client Relationship

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Membership Relations Officer

a growing international community.

Manage membership queries, resolve issues, and provide excellent customer service Using Zendesk or Direct emails.
Maintain accurate records in Salesforce CRM: process invoices, payments, refunds, and member updates.
Support new members and group onboarding through personalized sessions and orientation
Provide exceptional client relationship management by understanding their needs and preferences.
Maintain and support subscription processes for individual and joint members.
Use quarterly and annual data to support membership forecasting and performance reporting.

Desired Candidate Profile

0-4 years of experience in a similar role (Membership Relationship Officer) or related field (e.g., Customer Relationship Management), membership or Communications.
Strong communication skills for effective interaction with clients over phone calls, emails, or chats.
Experience in Salesforce CRM will be advantage
Proficiency in Microsoft Office (Excel, Word); knowledge of PivotTables is a plus

Share your profile to yuvaraju@prodigyrecruit.com or call 9884286090

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Membership Relation Officer in Chennai

Chennai

Experience: Not specified

INR 2 - 6 Lacs

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