Membership Relation Officer in Chennai Prodigy Recruitment Consultants

0.0 - 4.0 years

2 - 6 Lacs

Chennai

Work from Office

Roles and Responsibilities The Membership Relations Officer is responsible for fostering strong relationships with members, ensuring their needs are met, and enhancing their overall experience with the organization. This role involves engaging with members, addressing inquiries, resolving issues, and contributing to strategies that increase member satisfaction and retention across a growing international community. Manage membership queries, resolve issues, and provide excellent customer service Using Zendesk or Direct emails. Maintain accurate records in Salesforce CRM: process invoices, payments, refunds, and member updates. Support new members and group onboarding through personalized sessions and orientation Provide exceptional client relationship management by understanding their needs and preferences. Maintain and support subscription processes for individual and joint members. Use quarterly and annual data to support membership forecasting and performance reporting. Desired Candidate Profile 0-4 years of experience in a similar role (Membership Relationship Officer) or related field (e.g., Customer Relationship Management), membership or Communications. Strong communication skills for effective interaction with clients over phone calls, emails, or chats. Experience in Salesforce CRM will be advantage Proficiency in Microsoft Office (Excel, Word); knowledge of PivotTables is a plus Share your profile to yuvaraju@prodigyrecruit.com or call 9884286090

Posted 4 days ago

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Chat and Email Executives (Non Voice) Jobatorium

0.0 - 4.0 years

0 - 0 Lacs

haryana

On-site

You are invited to join a leading BPO company for the position of Non-Voice Chat Support Executive for the Wheelz Non-Voice process (Chat & Mail) located in Gurgaon. Eligibility criteria for this position are as follows: - Only graduates are eligible to apply (BE/B.Tech graduates are not considered). - Final-year students without any backlogs are welcome to apply. - Undergraduates with at least 6 months of relevant experience can also apply. Assessment criteria for this role include: - Non-Versant Score of 52 and above. The offer details for this position are as follows: - CTC: 2.64 LPA - Take Home Salary: 16,200 - Monthly Incentive Variable (MIV): 2,000 - Cab Facility: One-way cab service along with a 2,500 travel allowance. The work schedule and offs are as follows: - Shift timings are 24x7. - Two rotational week offs are provided. If you meet the eligibility criteria and are looking to start your career in the BPO sector, this opportunity could be the right fit for you.,

Posted 1 week ago

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Customer Support Executive Parex Technologies

1.0 - 3.0 years

2 - 5 Lacs

Ahmedabad

Work from Office

To solve the queries of the customer via Mail, Chat & Web Call. No Sales process is required To provide the best resolution to the customers. To work with the software technical team(if required) to resolve the customer problem Proficient in English both verbal & written - Communication with Foreign clients is part of the job Maintain a better relationship with the customers. Strong Analytical Skills Knowledge of Accounting is a big value add for the candidate.

Posted 1 month ago

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