Medical Administrative Assistant

MEDICAL AND ADMINISTRATIVE ASSISTANT

We are seeking an Medical and Administrative Assistant to join our team. Competence with a

compassionate, positive and friendly attitude, and effective communication skills are imperative for success in this role.

DUTIES AND RESPONSIBILITIES

1. Assistance with completing Medical Assessments for clients; Interview clients via phone or

videoconference; Assist in maintaining electronic medical records and reports. Client case

management; Filling out medical and administrative paperwork, and filing them based on the needs of the medical day care. Assist in recording medical history, vitals and progress notes. Create summary reports for the client’s medical history before their consultation with the doctor/nurse.

2. Fill in and create general compliance paperwork, registration forms and other forms related to

the program and based on the requirements. Be a team player and work with the admin team to

carry out the assigned process/projects efficiently. Computer knowledge is a mandate. Should

be capable to handle Microsoft Suite, Adobe Acrobat and company’s applications and clinical

portal to make appointments.

3. Client Case Coordination – Manage and schedule medical appointments for the clients based on priority

4. Answer and direct general phone calls. Follow scripts. Communicate clearly and directly with clients and other medical professionals. Maintain up to date professional and technical knowledge.

5. Assist in tasks related to participant enrollments, Medicaid and government waiver approvals, client’s government and social benefits, compliance, insurance and billing, and interactions with government and private agencies.

6. Other duties as assigned.

Minimum Job Requirements

a. Languages: Fluency in reading, speaking and understanding English.

b. Bachelor’s Degree minimum

c. At least 1 year working in medical field in an administrative role. More experience preferred.

d. Experience with an Electronic Medical Records (EMR) software, and knows medical terminologies

e. Computer knowledge is a mandate. Proficiency with Adobe Acrobat (PDF) editor, Microsoft Office Suite,

and can quickly learn web-based applications.