Job
Description
Genpact is a global professional services and solutions firm with a workforce of over 125,000 individuals in more than 30 countries. At Genpact, the team is motivated by curiosity, agility, and the drive to create long-lasting value for clients while enjoying the process. The company is dedicated to pursuing a world that works better for people, serving leading enterprises, including Fortune Global 500, with expertise in business, industry knowledge, digital operations services, data, technology, and AI. We are currently looking for a Manager - Transitions to join our team. In this role, you will collaborate with Practice SMEs, Operations Leaders, Lean Digital Transformation Team, Analytics Team, Customers, Relation Managers, Enabling Functions, and Global teams. The Transition function is crucial for stabilizing new processes being migrated within designated areas, ensuring their smooth operation. This involves setting up performance metrics, monitoring processes regularly, implementing controls, conducting risk analyses, providing training to resources, and establishing communication channels with internal and external teams for long-term success. Key Responsibilities: - Understand the end-to-end solution and value proposition - Contribute to the creation of the transition strategy/solution - Participate in Pre-Transition Workshops to refine the solution - Understand Genpact's Transformation Services offerings and digital assets - Identify and communicate risks, and co-create change solutions - Ensure SLA adherence during the transition lifecycle - Foresee, assess, communicate, and mitigate project & process risks - Build positive relationships with clients based on project, change, and risk-based conversations - Be accountable for transition costs and demonstrate client/domain insights Qualifications: Minimum Qualifications: - Postgraduate/Graduate - Technical/Digital background with Project Management Professional (PMP) certification - Project management/active transitions experience - Exposure to ERP platforms (e.g., SAP or Oracle) - Relevant consulting and organizational change experience Preferred Qualifications/Skills: - Experience in digital deployment or projects - Engaging in strategic and tactical discussions with senior partners - Proficient in leading projects from setup to delivery - Excellent interpersonal skills - Proficient in MS Office If you are passionate about driving successful transitions, building strong client relationships, and contributing to transformative solutions, we invite you to apply for the Manager - Transitions role at Genpact.,
