Manager Quality Coding (Outpatient)

As a Manager Coding specializing in Outpatient Coding within the Quality department, you are expected to leverage your extensive experience of at least 8 years in the Medical Coding field. Your expertise should cover various aspects such as Inpatient coding, Medical Coding guidelines, and techniques including ICD-10 and CPT. A profound understanding of Anatomy & Physiology, Advanced Medical Terminology, Psychology, and Pharmacology is crucial. Proficiency in MS Office tools is essential, alongside exceptional communication and interpersonal skills. Your primary responsibilities will revolve around overseeing and leading a team of over 50 Quality Analysts. Fostering a collaborative and communicative team environment is key, along with crafting QA capacity plans based on project needs. Delegating tasks, setting deadlines, and ensuring quality control in adherence to client Service Level Agreements are among your core duties. Furthermore, you will be instrumental in implementing the organization's Quality Management System effectively, monitoring team performance metrics, and conducting random audits on auditors. In addition, conducting root cause analysis on audit observations, identifying knowledge gaps, and collaborating with quality leads and operations managers to develop improvement action plans are vital tasks within your purview. Recognizing training needs, providing coaching, resolving conflicts, acknowledging high performance, and encouraging innovation and business enhancement ideas are integral components of your role. Proposing and coordinating team-building activities, pinpointing improvement opportunities, and instigating action plans for enhancement are part of your continuous improvement initiatives. To excel in this role, you must possess over 8 years of experience in Medical Coding within either Operations or Quality teams, specifically in IP DRG or Outpatient Medical Coding. Leadership experience managing medium to large teams, preferably across multiple sites, is a prerequisite. Holding certifications like CPC, CIC, COC, or CSS would be advantageous in fulfilling the role requirements. A graduate or postgraduate degree in any stream is the minimum educational qualification expected for this position.,