Manager - Power Quality Projects Execution and After Sales Service Support

As an integral part of the Yokogawa team, your role will involve overseeing the execution of power quality services and projects to ensure they are completed on time, within budget, and meet quality standards and customer expectations. You will be responsible for developing detailed project plans, timelines, and resource allocation strategies while monitoring project progress and providing regular updates to senior management. Identifying and mitigating potential risks and issues that may impact project timelines or quality will also be a key aspect of your responsibilities. In addition to project management, you will play a crucial role in coordinating activities between vendors and regional teams to ensure seamless project execution. Facilitating effective communication and collaboration among project stakeholders and providing guidance and support to regional teams to resolve technical and operational challenges will be essential for the successful completion of projects. Your role will also involve developing and implementing after-sales service strategies to ensure high customer satisfaction. Monitoring and managing after-sales service activities, including maintenance, troubleshooting, and customer support, will be part of your responsibilities. Ensuring timely resolution of customer issues and complaints, as well as establishing and maintaining strong relationships with customers to understand their needs and expectations, will be key in delivering exceptional service. Quality assurance will be a critical aspect of your role, as you will be responsible for ensuring that all projects adhere to quality standards and regulatory requirements. Conducting regular quality audits and inspections to identify areas for improvement, as well as implementing corrective actions to address quality issues and prevent recurrence, will be essential in upholding the highest standards of quality in all projects. Furthermore, you will be responsible for maintaining comprehensive project documentation, including project plans, progress reports, and service records. Preparing and presenting regular reports on project status, after-sales service activities, and customer feedback will be part of your duties. Ensuring accurate and timely documentation of all project-related activities will be crucial for effective project management and communication. Join us at Yokogawa and be part of a global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do. Embrace the opportunity for great career growth and development while contributing to shaping a better future for our planet through cutting-edge technology and innovation.,