Manager International Operations

EdTerra EdVenture is India's leading student educational travel company, specializing in curating experiential learning journeys for students to destinations across India and the world. The company aims to transform travel into enriching and well-organized learning experiences that prioritize safety. As the Manager of International Operations, you will be responsible for overseeing the end-to-end ground operations for student travel programs in the US, Europe, UK, Japan, and other key destinations. Your role will involve designing, planning, and executing seamless travel experiences that prioritize safety, quality, and educational value. Key Responsibilities: - Plan, organize, and manage international travel operations for student groups, including flights, accommodations, local transport, meals, activities, and logistics. - Collaborate with Destination Management Companies (DMCs), local partners, guides, and vendors across key destinations. - Develop detailed itineraries that balance educational outcomes, safety, and engagement for student groups. - Handle visa documentation processes and coordinate travel insurance. - Ensure on-ground quality control during trips and address operational issues promptly while prioritizing student safety and satisfaction. - Prepare costings and budgets for trips to ensure profitability without compromising service quality. - Coordinate with sales and academic content teams to align trip operations with program learning goals. - Train and mentor team members in international operations and travel emergencies. - Maintain comprehensive documentation, vendor agreements, and SOPs for all destinations. - Stay informed about international travel regulations, visa requirements, and destination-specific considerations relevant to student groups. Requirements: - 10+ years of experience in international travel operations, preferably in student travel, group travel, or educational travel sectors. - Extensive knowledge of US, UK, Europe, Japan, and Schengen travel logistics, vendors, and operational intricacies. - Proficiency in itinerary planning and cost management. - Experience in vendor negotiations and on-ground travel management. - Willingness to travel internationally for on-ground operations as needed. - Strong problem-solving, crisis management, and communication skills. - Ability to work in a dynamic environment and manage multiple trips simultaneously. - Passion for educational travel and commitment to student safety. Skills: international operations, groups, itinerary planning, communication, project management, cost management, vendor negotiations, DMC, crisis management, on-ground travel management, problem-solving.,