Manager - Internal Control and Quality - MFB

5 - 10 years

7 - 11 Lacs

Posted:3 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Manager - Internal Control and Quality to join our team in Mumbai. The ideal candidate will have 5-10 years of experience in internal control, quality assurance, and compliance.
Roles and Responsibility
  • Conduct structured and periodic investigations to ensure process adherence in microfinance branches.
  • Gather field intelligence and customer insights from quality assurance executives.
  • Act as a quality custodian across branches, analyzing reports and suggesting corrective actions.
  • Ensure 100% quality compliance against quality team observations within specified timelines.
  • Take disciplinary action against deviant behavior or deliberate process lapses.
  • Check and ensure branch-level compliances from an administrative and statutory perspective.
  • Anchor monthly quality reviews at the regional level, summarizing root causes and promising follow-up on overdue issues.
  • Coordinate with the corporate office to support business functions related to reports, TAT, grievances, and project execution.
  • Manage credit function for micro enterprise loans.
  • Conduct market research as needed for specific purposes.
  • Job
  • CA / MBA Finance qualification is required.
  • Possess strong knowledge of credit underwriting, scorecards, and legal requirements.
  • Demonstrate good understanding of technology and automation.
  • Exhibit excellent analytical and problem-solving skills.
  • Ability to work effectively in a team environment and communicate complex ideas clearly.
  • Strong attention to detail and ability to meet deadlines are essential.
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    Tata Capital logo
    Tata Capital

    Financial Services

    Mumbai Maharashtra

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