Manager, Credit & Collections

The Manager, Credit & Collections plays a crucial role at USP by leading a team of credit and accounts receivable professionals responsible for managing a portfolio balance of $30 million per month across 5,000 accounts globally. This position, based in USP's Global Finance Hub in Hyderabad, involves reporting to the Sr. Director Finance Planning & Analysis in Rockville. The Manager, Credit & Collections is instrumental in enhancing global financial efficiencies, streamlining processes, and ensuring adherence to international financial standards. Strong leadership and collaboration with global teams are essential to mitigate risks and foster sustainable financial growth. In this role, you will contribute to USP's public health mission of improving global health and increasing access to safe medicines through public standards and related programs. USP is committed to investing in the professional development of all people managers, providing training in inclusive management styles and other competencies to create engaged and productive work environments. Key responsibilities of the Manager, Credit & Collections include leading and developing a high-performing accounts receivable team, strengthening policies and procedures to establish robust controls over credit issuance and collections, identifying and implementing process improvements, managing financial risk, optimizing collections strategies, and enhancing global AR reporting and operational metrics. Additionally, this role involves collaborating cross-functionally with various departments to optimize financial workflows, supporting internal and external audits, and addressing escalated financial and customer concerns professionally and promptly. The ideal candidate for this role will possess a Bachelor's degree in accounting, finance, or a related field, along with 10+ years of managerial experience leading finance teams in a multinational organization. A strong understanding of global Order-to-Cash processes, proficiency in ERP financial systems, expertise in automated credit and collections tools, and advanced Microsoft Office skills are required. Desired preferences include deep knowledge of international credit and collections policies, certifications such as CCE, CICP, or ICCE, experience in finance system implementations, and proficiency in using credit agency reports for risk assessment. The Manager, Credit & Collections will have supervisory responsibilities over an AR Supervisor, Collection Specialists, Cash Application Specialists, and an AR Projects Lead/Credit Analyst. USP offers comprehensive benefits to ensure the personal and financial well-being of employees and their families. The U.S. Pharmacopeial Convention (USP) is an independent scientific organization dedicated to developing quality standards for medicines, dietary supplements, and food ingredients. With a focus on Equity = Excellence, USP strives to strengthen the supply of safe, quality medicines and supplements worldwide through the dedication of its professionals across twenty global locations.,