Manager - Client Servicing

About Us:

We are a performance marketing agency specializing in scaling brands through data-driven advertising across Google and Meta (Facebook & Instagram). We’re passionate about delivering real results, and we’re looking for someone equally driven to manage our client relationships and ensure campaign success.

Role Overview:

As a Client Servicing Manager, you will be the primary point of contact for our clients, ensuring smooth communication, campaign alignment, and overall satisfaction. You’ll work closely with performance marketing strategists and media buyers to relay client goals, track performance, and optimize campaign delivery.

Key Responsibilities:

• Act as the lead point of contact for assigned clients across verticals.
• Understand client goals and translate them into actionable marketing strategies with internal teams.
• Coordinate with paid media specialists (Google Ads, Meta Ads) to ensure campaigns are aligned with client objectives.
• Present performance reports, campaign insights, and growth strategies during review calls.
• Manage client expectations, troubleshoot issues proactively, and ensure timely communication and reporting.
• Build long-term relationships that drive retention and upsell opportunities.
• Track campaign milestones, deliverables, and timelines, ensuring projects stay on course.

Requirements:

• 2–5 years of experience in client servicing, account management, or digital marketing.
• Prior exposure to performance marketing campaigns, especially Google Ads and Facebook/Meta Ads.
• Strong communication and interpersonal skills with a client-first mindset.
• Understanding of key digital marketing KPIs (CPA, ROAS, CTR, etc.).
• Ability to manage multiple accounts and priorities in a fast-paced environment.
• Proficiency with tools like Google Analytics, Meta Business Manager, Google Ads Manager, and project management tools.

Job Type: Full-time

Pay: ₹50,000.00 - ₹70,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Work Location: In person