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10.0 - 15.0 years

11 - 15 Lacs

Hyderabad

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Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in a sales management consulting, sales operations, sales leadership, or related role. Experience owning the output of a contact center, field operations, and tech support operation; including meeting goals and metrics. Preferred qualifications: Experience in operations, strategy and planning. Experience working with executive level stakeholders and global distributed cross-functional teams. Excellent communication skills. About the job YouTube's user base is growing and changing, presenting unique challenges and opportunities to support over a billion monthly users globally. Fast-paced, dynamic, and proactive, the YouTube Support team provides seamless, brilliant support to our content creators, advertisers, and viewers on all platforms around the world. Our goal is to ensure users have easy access to comprehensive support when and where they need it, and to allow our users voices to help shape product solutions. As a member of the Support team, you'll analyze top issues facing our users and content creators, work with cross-functional teams to resolve them, and help manage support operations. Whether directly engaging with our biggest creators, surfacing problems to our technical teams, driving analytical insights, or liaising with vendors to provide stellar support, you'll drive reach, satisfaction, and resolution making YouTube an exceptional user experience for everyone. In this role, you will be responsible for leading a team of Vendor Managers who manage the YouTube Trust and Safety operations in India. You will work closely with internal cross-functional teams to solve problems related to the platform safety. You will lead the strategy and execution on achieving Key Performance Indicators (KPIs) related to all workflows that operate within the region. You will oversee Staffing, Service-Level Agreement (SLA) adherence, Quality performance, and other operations metrics. You will establish the operations at one or more sites and partner with stakeholders, cross-functional teams, and suppliers to make it a success. You will ensure that operations are in line with the internal policies and adhere to SOWs at all times. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun and we do it all together. Responsibilities Accountable for flawless operations by managing overall vendor performance in the region, driving vendor selection, consultation, and overall vendor operations strategies. Exercise judgment while dealing with urgent, sensitive needs related to the business and for escalation management and resolution. Lead forward thinking and innovative projects or initiatives in the business in addition to continuous improvements. Drive cross-functional collaboration, not limited to leading and delivering business reviews with key stakeholders, crafting and driving communication for various audiences separately, including C-level executives. Drive high-performance team dynamics, maintain team wellness, and manage poor motivation where needed within the team.

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7.0 - 12.0 years

30 - 35 Lacs

Bengaluru

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Minimum qualifications: Bachelor's degree or equivalent practical experience. 7 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries. Experience working with C-level executives and cross-functionally across all levels of management. Experience managing agreements or partnerships. Preferred qualifications: 8 years or more of semiconductor experience in the EDA/3PIP/ASIC partner management. Experience in driving EDA/3PIP/ASIC partnership with cross-functional deliverables, with the ability to engage and deliver results. Knowledge of EDA design flows and 3PIP ecosystem. Knowledge of product and technology development processes and strategies, and EDA and IP platforms. Excellent collaboration skills across multiple business units to align and execute deliverables. About the job Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce. The Custom Silicon Sourcing team plays a crucial role in the development of Pixel products. The team is responsible for sourcing third-party IP and EDA tools and managing relationships with the suppliers. The goal is to ensure the delivery of committed SoC and chip components. The Global Partnerships organization is responsible for exploring new opportunities with Google's partners. Google s Global Partnerships team works with a wide range of partners to bring the best of Google to power their business. The Global Partnerships team supports Google s own Product teams with essential partnerships to help Google s user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. Teams create product-enabling partnerships, go-to-market strategies and incubate business growth for a variety of products. Responsibilities Drive EDA and 3PIP partner engagements. Manage contract process from start to finish including negotiating agreements, financial terms, timelines, amendments and SoWs. Manage suppliers on an ongoing basis with agreed upon KPIs. Evaluate new supplier engagement opportunities and provide recommendations to the management team, communicate and collaborate with a broad range of cross-functional constituents (e.g., product, engineering, marketing, finance, sales, legal). Build, maintain and evolve relationships with a variety of internal and external stakeholders, partner with key stakeholders and provide insights on product plans and roadmap availability to engineers and program managers.

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6.0 - 11.0 years

16 - 20 Lacs

Hyderabad, Gurugram

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Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 4 years of experience with an advanced degree. Preferred qualifications: 6 years of experience in management consulting, corporate strategy, and finance roles. Experience in management consulting or equivalent project management within strategy functions in software, Internet, media industries, or early-stage companies. Experience in executive stakeholder management and executive-level conversations (written and verbal, internal and external). Experience in leading operational and cross-functional initiatives, with excellent project management, problem-solving, and communication skills. Ability to lead complex projects, shape operational and business strategy, and advise executive leadership. About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.Google creates products and services that make the world a better place, and gTech s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. Responsibilities Lead and manage a portfolio of programs and projects, ensuring they are executed, prioritized by impact, and delivered on time. Build and maintain collaborative relationships with key stakeholders across TAI, gTech Ads, gSO, and other partner teams, and communicate strategy, progress, and impact through updates and presentations. Provide the strategic direction for the team by establishing operating principles, driving alignment between initiatives and broader gTech Ads objectives, and ensuring the team's work is focused on solving challenges. Translate business needs and challenges into technological solutions by using data analytics tools to develop insights and overcome obstacles. Serve as a key business and operational thought partner to executive-level leadership, using data-driven insights to facilitate strategic discussions and drive decision-making.

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7.0 - 12.0 years

30 - 35 Lacs

Hyderabad, Bengaluru

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Minimum qualifications: Bachelor's degree or equivalent practical experience. 7 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries. Experience working with C-level executives and cross-functionally across all levels of management. Experience managing agreements or partnerships. Preferred qualifications: Master s degree in Computer Science, Information Technology (IT), or Cybersecurity. 10 years of work experience in technology, business development, or other entrepreneurial environments. About the job Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce. As a Strategic Partner Development Manager for the core product area, you'll lead partnership discussions with external partners to help strategic growth and impact for the product area. You are comfortable escalating and presenting research and business development strategies and key issues to senior core leadership. You will work closely with Product Managers, Program Managers, Engineering, UX, Legal, Marketing, Finance, and other cross-functional and cross-product area teams on new and existing initiatives and help the product area. In this role, you will own ecosystem engagement of a portfolio of high touch relationship management with India partners, and work with the India and global core product area cross-functional team including Research, Engineering, Program, Legal, Finance, GAPP, and compliance for agreement execution. You will work closely with the global and regional initiative lead to take guidance on the above areas. The Global Partnerships organization is responsible for exploring new opportunities with Google's partners. Google s Global Partnerships team works with a wide range of partners to bring the best of Google to power their business. The Global Partnerships team supports Google s own Product teams with essential partnerships to help Google s user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. Teams create product-enabling partnerships, go-to-market strategies and incubate business growth for a variety of products. Responsibilities Serve as an India core cross-functional team member to lead partnerships complementing velocity narrative and showcase contributions to India and core Privacy, Safety and Security (PSS)-led initiatives. Provide a stand up advanced protection program in India with local ecosystem partners and account security for vulnerable user groups. Oversee cross-account protection/RISC partnerships to prevent first-party and third-party lateral attacks. Provide Secure AI Framework (SAIF) externalization through local India partners.

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8.0 - 13.0 years

14 - 18 Lacs

Hyderabad, Gurugram

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Minimum qualifications: Bachelor's degree or equivalent practical experience. 8 years of experience in management consulting, business operations, business strategy, investment banking, venture capital, private equity, or corporate advisory role, or 6 years of experience with an advanced degree. 4 years of experience in working with executive stakeholders. Preferred qualifications: Experience in collaborating and building consensus among executive leadership with excellent communication skills. Experience in collaborating with peers and partners to drive collaborative decisions with excellent problem-solving and risk mitigation skills. Experience in using business intelligence and dashboards tools (e.g., SQL, Pulse, App Scripts, etc.). Ability to build relationships and motivate cross-functional teams to achieve goals. Ability to work in a changing environment with managing engaging priorities and making judgments. About the job As the Head of Strategic Planning and Operations, you will lead the team responsible for the gTech Ads success metrics and reporting strategy. You will act as an advisor to the gTech Ads Vice President and his leadership, identifying and implementing opportunities to measure and drive business growth. You will partner with teams across the business, Global Server Ops (gSO) (e.g., gData) and other Go-to-Market (GTM_ teams (e.g., Google Search App (GSA)) to deliver on the business's important priorities and enable the gTech organization. You will support business teams in making decisions and achieving their business objectives. You will manage and develop a team of Strategy and Planning Leads.Google creates products and services that make the world a better place, and gTech s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Lead, coach, and develop a team of gTech Ads Strategy and Operations Leads, promoting a culture of excellence, global collaboration, and impact. Lead the end-to-end metrics and reporting strategy, including defining operational priorities and metrics, translating into reporting requirements, and guiding the execution. Provide thought leadership and serve as an executive subject matter expert on operational infrastructure for the global gTech Ads Vice President. Guide executive leaders and cross-functional teams. Oversee the development of executive and self-serve reporting functionalities and identify tests of the projects to the data infrastructure. Work with executive cross-functional stakeholders to deliver on project priorities, drive alignment and enable decision making and communicate findings to executive leadership.

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6.0 - 11.0 years

13 - 17 Lacs

Gurugram

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Minimum qualifications: Bachelor's degree or equivalent practical experience. 6 years of experience in management consulting, sales operations, business strategy, investment banking, venture capital, private equity, or corporate advisory, or 4 years of experience with an advanced degree. Preferred qualifications: 8 years of Experience in product or program management, business insights, business analysis, or product ownership. Experience in programs that have incorporated AI, machine learning, or advanced analytics to enhance sales enablement or business intelligence solutions. Experience managing technology programs or projects involving full-stack application development with modern frameworks (e.g., Flutter, React, Angular, Node.js) delivered by technical teams. Experience managing programs using leading business intelligence and data visualization tools (e.g., Tableau, Power BI, Looker, Qlik). Track record of delivering technology-driven solutions for business teams. About the job The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world. Responsibilities Drive the strategic planning, development, and execution of programs aimed at delivering innovative business enablement solutions. Collaborate with regional and global sales, Connectivity Services Alliance (CSA) teams, Go-to-Market (GTM), and other cross-functional stakeholders to understand business needs, identify critical issues, and translate them into clear objectives and solution requirements. Define and manage the roadmap for business enablement solutions by prioritizing initiatives based on business impact and strategic alignment, ensuring platforms empower sellers to perform at their best. Oversee the entire lifecycle of enablement solution projects from initial concept and requirements definition through design oversight, development coordination with relevant teams/vendors, testing, and successful deployment. Drive the strategic integration of Artificial Intelligence (AI), automation, and the emerging technologies into enablement platforms to foster innovation and maximize sales productivity.

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5.0 - 10.0 years

10 - 14 Lacs

Hyderabad, Gurugram

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Minimum qualifications: Bachelor s degree or equivalent practical experience. 5 years of experience in a project or program management, consulting, or client-facing role. Ability to work non-standard working hours in line with customer requirements. Preferred qualifications: Experience in technical project management, stakeholder management, professional services, solution engineering, or technical consulting. Experience in system design or reading code (e.g., Java, C++,Python, etc.). About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. In this role, you will be responsible for all support and media and technical services for customers across the entire Ad products stack. Google creates products and services that make the world a better place, and gTech s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Own and drive quality customer experiences for a designated portfolio of clients, ensuring resolution of issues and customer satisfaction. Monitor and manage client engagement metrics (e.g., product adoption, issue resolution time, satisfaction scores), identifying and addressing areas for improvement. Engage with Google Advertisers, Product, Engineering, Policy and Business teams, agencies, and partners to build relationships. Deliver customer experience throughout the customer journey, troubleshooting and resolving issues, interacting with Google's advertisers and business teams, agencies and partners. Apply product expertise solving technical customer issues and escalations, and execute projects to enhance product, process and policy.

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7.0 - 12.0 years

13 - 17 Lacs

Gurugram, Bengaluru

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Minimum qualifications: Bachelor's degree or equivalent practical experience. 7 years of experience in business development, partnerships, management consulting, or investment banking, in the Consumer Electronics, Auto, OEMs, Telecom, E-Commerce/Retail, Apps, Ads, Gaming, or Technology industries. Experience working with C-level executives and cross-functionally across all levels of management. Experience managing agreements or partnerships. Preferred qualifications: Experience in leading teams including working with cross-functional teams, assisting others and helping foster team cohesion. Understanding of India s VC and startup ecosystem, with expertise in one or more tech sectors like Gen AI, Cloud, FinTech, EdTech, SaaS, Gaming, etc. Ability to grow in ambiguous situations with frequent priority changes, influencing change across functions and levels. Excellent communication skills, with a track record of developing relationships with Country Leaders, and working collaboratively with multiple stakeholders internally and externally. About the job Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce. The Venture Capital's (VC)/Startup Partner teams bring together the Google, leveraging a holistic vantage point, build sustainable, transformational partnerships that deliver mutual economic and strategic value and position Google as a trusted leader across digital markets and industries. The Global Partnerships organization is responsible for exploring new opportunities with Google's partners. Google s Global Partnerships team works with a wide range of partners to bring the best of Google to power their business. The Global Partnerships team supports Google s own Product teams with essential partnerships to help Google s user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. Teams create product-enabling partnerships, go-to-market strategies and incubate business growth for a variety of products. Responsibilities Build, maintain, and evolve external relationships with VC's across the funded startup ecosystem, and manage strategic partnerships with startups of all sizes. Develop cross-product area strategic partner initiatives and build go-to-market strategies to meet broader Google goals across rapidly changing industries. Ideate and drive complex agreements with potential and existing VC partners and renewals/expansions for existing partners and build consensus with internal and external executives. Serve as the relationship manager for our current existing agreements. Help realize and optimize value from these partnerships while building effective long-term relationships. Engage with several internal cross-functional teams across multiple geographies to incubate, launch, improve, and scale new features and user experiences across markets and functional areas.

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4.0 - 9.0 years

8 - 12 Lacs

Mumbai

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Minimum qualifications: Bachelor's degree in Business, Law, Political Science, International Relations, Public Relations or equivalent practical experience. 4 years of experience working within the advertising or tech industry in functions such as industry relations, partnerships, public policy or public relations Experience working with C-level executives and cross-functionally across all levels of management. Experience managing agreements or partnerships. Preferred qualifications: 10 years of experience within the advertising or tech industry in functions such as industry relations, partnerships, public policy, public relations, or management consulting. Experience working with government, think tanks, public interest groups, technology industry groups, or corporate public policy organizations. Familiarity with advertising, tech, and trade associations and deeper understanding of the business and public policy landscape facing Google and the digital advertising industry in India. Entrepreneurial and a solutions driven mindset and proven ability as an effective public speaker and communicator. Adept relationship builder capable of fostering trust externally. About the job Google's line of products and services to our clients never stops growing. The Partnerships Development team is responsible for seeking and exploring new opportunities with Google's partners. Equipped with your business acumen and extensive product knowledge, you are right on the front line of interacting with our partners, and helping them find ways to grow using Google's newest product offerings. Your knowledge of relevant verticals and relationships with key industry players will help shape our great applications and content for products such as YouTube, Google TV and Commerce. The Global Partnerships organization is responsible for exploring new opportunities with Google's partners. Google s Global Partnerships team works with a wide range of partners to bring the best of Google to power their business. The Global Partnerships team supports Google s own Product teams with essential partnerships to help Google s user experiences in advertising, Search, Assistant, Maps, Travel, Shopping, Payments and more. Teams create product-enabling partnerships, go-to-market strategies and incubate business growth for a variety of products. Advertising Industry Relations is the team tasked with engaging, supporting and influencing the advertising industry at an ecosystem level, i.e. the most influential trade bodies, industry associations and regulators in the market. Industry Relations is part of GCAS, supporting the goal to shape the dialogue about the future of the industry . As a function, Industry Relations does not promote any one individual Google team. We aim to represent Google to the advertising industry. Our task is to support Google s ads business, alongside the long-term success of the advertising industry. If our partners succeed, so do we. The advertising industry does not normally craft cross-industry policies, standards or tools without considering Google, whether we re present or not. We aim to be in the room, to listen to our stakeholders and to work in partnership to solve the biggest challenges. We seek regular feedback from the industry, which we then feed through to our GCAS, Product, Policy, LCS Sales and Marketing teams, to help ensure our products, services and industry messaging work for all. Responsibilities Build and cultivate strategic relationships with industry associations, groups, regulators, think-tanks, and policy-shapers. Develop and implement joint partnership plans with industry bodies, understanding their goals and aligning to Google's objectives. Monitor, research and surface emerging business, regulatory and competitive intel to Google s Leadership to inform business decisions. Execute IR s strategy and priorities in India, ensuring full alignment with the global Industry Relations strategic vectors.Contribute to and shape content at industry events, including preparing briefing documents for Leadership. Work cross-functionally, driving consensus to craft Google's perspective and actions on initiatives. Serve as an industry expert within your regional team, collaborating closely with internal policy teams on shared objectives and incident response. Frame complex issues, providing clear structure to Google execs to navigate challenging situations.

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7.0 - 12.0 years

15 - 19 Lacs

Hyderabad, Bengaluru

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Minimum qualifications: Bachelor's degree or equivalent practical experience. 7 years of experience in program or project management. 7 years of experience in people management. Preferred qualifications: 4 years of experience in management consulting. Experience gaining trust, influencing, participating in discussions with leaders in an organization and working with regional or global partners on initiatives. Ability to act as the main execution arm and at times, voice by extension of the highest level of Recruiting leadership. Ability to collaborate effectively across organizational boundaries, build relationships, and import and export talent and ideas to achieve a broader organizational goal. About the job A problem isn t truly solved until it s solved for all. That s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you ll lead complex, multi-disciplinary projects from start to finish working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines. The Google Recruiting Business Operations team enables Google to find and hire the best talent everywhere. Its remit includes operations management, resource management, analysis and insights, hiring process design and technology, organizational communications, leadership offsite facilitation, and strategic projects. Responsibilities Drive action and operational excellence to close gaps to hiring velocity on an ongoing basis while partnering with Recruiting leadership to identify, solve, or escalate roadblocks to delivery. Develop and refine business metrics to provide clear signals of organization health and provide insights to support data driven decision making and assessment of key initiatives. Support leadership on key internal decisions and changes, providing recommendations on processes, strategy and structure by executing analyses required to develop recommendations. It is essential to have a flexible communication style and the ability to convey concepts and analytics in a structured manner. Oversee operational planning, drive leanings and recommendations to continuously improve the operational model.

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2.0 - 7.0 years

8 - 12 Lacs

Hyderabad, Gurugram

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Minimum qualifications: Bachelor s degree or equivalent practical experience. 2 years of experience in a project or program management, consulting or client-facing role. Preferred qualifications: 2 years of experience in a client-facing role. Experience in data analysis, dashboards creation and identification of product and business insights. Experience using Google Ads or other online advertising solutions and the media landscape. Experience in managing escalations such as customer communications, filing bugs to engineering etc. About the job gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner. Google creates products and services that make the world a better place, and gTech s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products. To learn more about gTech, check out our video . Responsibilities Prioritize and deliver customer service throughout the customer journey, troubleshooting and resolving issues interacting directly with Google's advertisers. Apply product expertise solving technical customer issues and escalations. Work closely with cross-functional teams to meet shared goals. Own and drive customer experiences for a designated portfolio of clients ensuring resolution of issues and customer satisfaction. Analyze data and insights to identify systemic improvement opportunities and own and execute projects to lead improvements in product, technology, operational process and customer awareness.

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7.0 - 12.0 years

16 - 20 Lacs

Hyderabad, Bengaluru

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Minimum qualifications: Bachelor s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience. 7 years of experience in system designing and implementing enterprise architectures for data platforms Experience in program management in environments using Waterfall, Agile and hybrid methodologies. Experience managing teams. Ability to read code (e.g., Python, Java, etc.) and guide team on implementing coding standards and best practices Preferred qualifications: Master's degree in Computer Science or in a relevant field. 10 years of experience in technical project management or a customer-facing role. Experience in planning and delivering cloud solutions in Public Cloud - preferably Google Cloud Platform - or hybrid environments. Experience in account management, client service, or management consulting, and working with channel partners, systems integrators, and third-party teams to deliver successful cloud centric solutions. Ability to communicate in English fluently to support client relationship management in this region. About the job The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Delivery Manager, you will work directly with Google s most strategic customers and various stakeholders in Google Cloud to shape up transformation programs. You will provide thought leadership, delivery management, and consulting to customer engagements while working with Google's cross-functional executives and key technical leaders to oversee the planning and deployment of solutions via Google Cloud Platform (GCP). You will also work with cross-functional and cross-regional Global Services Delivery (GSD) teams in establishing synergies around delivery consistency and asset development. In addition, you will be managing a team of architects and consultants who will be part of GCP engagements pre-sales and delivery. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Manage a portfolio of programs spanning data, infrastructure and app modernization services. Provide oversight and coordination of GCP programs at engagements, including management of benefit realization and the coordination of new capabilities to enable effective change and deliver projected benefits. Manage communications with all stakeholders (technical and business), providing transparency across the engagement, visibility of progress against desired outcomes, and timely updates ensuring no surprises . Build a high performing delivery team, across functions/locations; breaking down large, complex problems into manageable chunks; enabling delivery by creating clarity from ambiguity, structuring/sequencing to maximize value and remaining open minded to pivot if needed. Define criteria for control and management of deliveries/engagements, advocate delivery and process excellence, seek and implement continuous improvements.

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8.0 - 12.0 years

10 - 15 Lacs

Mumbai

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You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000s of customer engagements. What you get to do in this role: The Customer Outcomes Senior Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Senior Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success. You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring, and implementation of solutions. Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions. Provide a variety of knowledge across multiple workflows. Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision. Translate goals to outcomes into a customer roadmap. Translate business information and technical requirements into an architectural blueprint to achieve complex goals. Engage with the customers Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customers core applications. Manage technical governance, and an delivery operating model and governance. Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices. Support the sales effort by scoping and estimating the engagement and change orders. Be an active contributor of leading practices and expertise related to the ServiceNow platform. Maintain skills / certifications on for . To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools,

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8.0 - 12.0 years

20 - 27 Lacs

Hyderabad

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You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000s of customer engagements. What you get to do in this role: The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success. You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions. Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions. Provide a variety of knowledge across multiple workflows. Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision. Translate goals to outcomes into a customer roadmap. Translate business information and technical requirements into an architectural blueprint to achieve complex goals. Engage with the customers Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customers core applications. Manage technical governance, and an delivery operating model and governance. Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices. Support the sales effort by scoping and estimating the engagement and change orders. Be an active contributor of leading practices and expertise related to the ServiceNow platform. Maintain skills / certifications on for . Support the professional development of others through means of mentoring. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry. 8 - 12 + years progressive experience as part of a professional services organization; or equivalent education/experience with a non - negotiable ServiceNow Platform implementation experience. Management consulting experience Ability to travel up to 80% Creativity with comfort running programs independently within a "startup paced" environment Success driving complex issues through analysis and resolution Ability to relay complex information to diverse set of audiences, both technical and non-technical ServiceNow certifications in aligned workflow Industry domain expertise in Large program experience leading architecture and design Enterprise architecture experience Cloud application technology experience FD21

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5.0 - 10.0 years

10 - 14 Lacs

Bengaluru

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You will build and nurture strong, long-term omni-channel relationships with demand partners, acting as their trusted liaison. Using a data-driven approach, youll guide performance monitoring, account optimization, and resolve issues. Youll lead client meetings, including QBRs, consult on tailored solutions, and work cross-functionally to deliver outstanding service. Key Responsibilities Manage day-to-day interactions with demand partners, maintaining regular communication with key stakeholders. Serve as the primary contact for marketplace demand partners, leveraging data insights for decision-making and optimization. Lead client-facing calls and strategic meetings to align goals, drive performance, and identify upsell opportunities. +4 more... Requirements: Req: 5+ years of account management experience in programmatic advertising, digital media, or related fields., Strong understanding of the programmatic ecosystem including DSPs, ad exchanges, and business models....

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1.0 - 2.0 years

0 Lacs

Bengaluru

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Job Title: TA Intern Location: Bangalore About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. MAKE AN IMPACT JOB SUMMARY: The Intern will work as a partner to the business by supporting the execution of multiple TA initiatives and participate actively in all steps of the recruitment process (pre-selection, interviews and offers). Post positions on company career site and any specialty sites. Schedule interviews for selected candidates Maintain continuous contact with potential candidates and provide follow-up and updates in our applicant tracking system as appropriate. Support team with various administrative tasks and projects. Should be a team player and results-oriented. Basic proficiency with MS Office (Excel, Outlook, PowerPoint, Word). Should have strong verbal & written communication skills. Demonstrates ability to consistently follow documented procedures. Internship Duration : 6 months

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4.0 - 7.0 years

4 - 8 Lacs

Hyderabad, Bengaluru

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200b Experience in a logistics operations management and/or management consulting in transportation management systems Good knowledge of how OTM integrates with Oracle Offerings in Logistics. Exposure tOM, Shipping Execution, Inventory, WMS modules and how OTM integrates with WMS/ Shipping Execution modules Oracle Transportation Management (OTM) configuration experience (rates, itineraries, planning parameters, event management, settlements; plus agents, SQL, XSL stylesheets and integration, etc.). Ocean, TL and LTL required, experience in parcel and heavy air desirable. International experience a plus 200b

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2.0 - 6.0 years

7 - 11 Lacs

Gurugram

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Not Applicable Specialism Deals & Summary At PwC, our people in deals focus on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. They help clients navigate complex transactions and maximise value in their business deals. Those in deal integration and valuation realisation at PwC will focus on assisting clients in successfully integrating acquisitions and maximising the value of their investments. You will be responsible for conducting valuations, financial analysis, and developing strategies for postmerger integration. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary PwC has a dedicated practice (DDV Delivering Deal Value) which primarily focusses on the following 3 areas Post Merger Integration Integration Strategy Operating Model blueprinting, Integration planning Day 1 plan, Day 100 plan, longterm plan. Integration Project Management Endto end support on integration initiative, managing risks, dependencies & issues across all functional areas, synergy tracking, coordination with function owners Carveout Management Divestiture management office, identification of separation considerations and standalone costs, assessment of management s plans to become standalone, Transitional Service Agreements. Predeal Operational Assessment & Synergy Planning Predeal operational assessments and Synergy assessment Responsibilities PMI/ Carveout/ operational assessment experience Strategy and Synergy assessment and tracking Program/ Project Management in large scale crossfunctional projects Management consulting experience preferably in any functional consulting area like HR, Finance, MIS and Reporting, etc. Ability to work seamlessly with global teams (at client end as well as PwC) Running or being part of large scale crossfunctional transformation programs Prior consulting experience. Mandatory skill sets Post Merger Integration Preferred skill sets Business Development Years of experience required 57Y Education qualification MBA Desired Educational Background MBA from a Tier 1 institut e Education Degrees/Field of Study required Master of Business Administration Degrees/Field of Study preferred Required Skills PostMerger Integrations (PMI) Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Business Administration, CarveOuts, Change Management, Coaching and Feedback, Communication, Contract Negotiation, Cost Efficiency, Cost Reduction, Creativity, Embracing Change, Emotional Regulation, Empathy, Enhanced Due Diligence, HR Due Diligence, Inclusion, Initial Public Offering (IPO), Intellectual Curiosity, Learning Agility, M&A Strategy, Market Research, Operational Advice {+ 19 more} No

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10.0 - 15.0 years

25 - 30 Lacs

Mumbai

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Role This is a very visible and hands-on Product Management Leadership role. This role will effectively act as the intersection between operations, solutions, technology development and user experience to design, build and implement innovative technology solutions. You will act as the primary product owner of IKS technology products and drive the agenda for IKS Health digital transformation from ideation, exploration, approval, development, implementation, execution, measurement and ongoing development Manage stakeholders by structured/unstructured communication channels, collaborate with, and influence leaders in operations across all levels, regarding product needs, product plans, organizational prioritization, and project updates Facilitate meetings to analyze business problems, gather relevant information and business requirements and to ensure understanding of the stakeholder s knowledge and the stage of the project life cycle. Develop and maintain operational metrics and reporting to accurately measure product performance and quantify the business impact of technology. Develop key product documentation including Business Case, Business Requirements / Product Specifications and user cases Collaborate closely with the development team to manage delivery, unblock development team and prioritize the backlog using a agile approach. Act as a thought leader and subject matter expert on technology disruption and tech implementation. Ability to promote trust and confidence in the technology function across the organization. Exp Required 10+ years of product development experience, product consulting or similar management consulting role Past experience at a leadership role at a Tech Start-up will be highly desirable Prior experience in business analysis in a healthcare software company or a healthcare KPO Experience delivering products and showing the impact of the work you have done Experience in the US healthcare domain, US Healthcare Standards preferred

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3.0 - 8.0 years

20 - 25 Lacs

Bengaluru

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Do you have a passion for scaling businesses and managing P&L? Do you want to unearth insights, launch and scale new selection? Do you have proven analytical capabilities, exceptional communication, Project management skills, and the ability to multi-task and thrive in a fast-paced environment? If yes, you should consider Amazon Private Brands. The IN Private Brands team is looking for a customer-obsessed Category Manager to help drive one of the most exciting growth engines for Private Brands at Amazon.in. In this role, you will lead a category and its end to end (P&L) owning the lead to launch cycle for new products/brands along with driving inputs to achieve the desired scale for the category on both Topline and Bottomline. The ideal candidate should be passionate about growing business profitably, launching products, have strong product development, vendor identification, sourcing and cost negotiation skills. S/he should excel in both strategic thinking and tactical execution, as responsibilities range from launching new products/brands to enabling growth of existing portfolio. The candidate should also feel comfortable dealing with ambiguity and working in a very entrepreneurial environment. Traits of success: Thrive in ambiguous work environments Be a smart, hard-working and creative person who loves products, loves solving difficult problems and "getting it done." Be comfortable collaborating and influencing internal and external stakeholders Be responsible for building and executing on new initiatives and roadmaps each year. Creating a data-driven long-term category growth roadmap for Amazon Private Brands Profitably growing existing selection by focusing on core inputs Develop & Launch new selection backed by strong customer / retail insights Working with Cross Functional Team to drive category growth agenda And thus, grow the Topline profitably 3+ years of with Excel experience 3+ years of retail, operations, product or program management, or business management/consulting with negotiations and delivering results experience Bachelors degree, or 3+ years of professional or military experience Experience with financial analysis and P&L ownership Experience managing large data sets and utilizing to drive performance and process improvements Experience in vendor negotiations, pricing and promotion, inventory management, and product development

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2.0 - 6.0 years

20 - 25 Lacs

Gurugram

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Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital venturesand business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What Youll Do As a Senior Analyst \u2013 BCG Vantage In a Client Focused role within BCGs Global Advantage Practice Area (Market Acceleration / Go-To-Market Topic), you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized BCG Vantage assets (products, tools, data, workshops, frameworks, domain-specific data and related expertise, etc.). You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Analyst \u2013 BCG Vantage, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise. BCG MAC (Market Acceleration) empowers companies to unlock profitable growth through an institutionalized, digitally driven approach to sales and distribution transformation. With digital at its core, MAC delivers measurable impact for clientsdriving accelerated sales growth, optimizing distribution networks, and building future-ready capabilities to navigate a rapidly evolving business landscape. Our proprietary tools, repository of industry benchmarks, and expert teams help to advance the achievement of clients core business objectives. What Youll Bring - 2+ years of consulting experience in sales and distribution required; candidates with consulting experience strongly preferred - In lieu of consulting experience, 3+ years minimum industry experience in sales and distribution required; 4-6+ years of industry experience strongly preferred - Experience in the FMCG, FMCD and Industrial Goods industry preferred - Bachelors Degree required (advanced degree preferred) - Fluency in English and Hindi - Strong business acumen and problem-solving capabilities - Strong written and verbal communication skills YOURE GOOD AT - Solving client problems through formulating relevant research and/or analytical approaches in the sales and distribution domain - Communicating with case teams and clients team members, in a credible and confident way - Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working - Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas - Navigating complexity and ambiguity Who Youll Work With As a Senior Analyst \u2013 BCG Vantage, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is your powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. We equip our case teams with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower both our case teams and our clients to thrive. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus 4 focused geographic markets (India, Greater China, Southeast Asia, & Latin America), BCG Vantage delivers extraordinary depth and breadth of insight & expertise. We offer three career paths: - Client Focus (Embedded Expertise): Seamlessly integrating our experts into your client-facing teams to deliver direct client impact. - Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions): Combining deep domain insights with our know-how and proprietary assets to address targeted challenges. - Research (PA/Topic and Sector-Aligned Research and Insights): Delivering actionable research and insights tailored to your project needs. ",

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0.0 - 2.0 years

13 - 16 Lacs

Gurugram

Work from Office

Not Applicable Specialism Deals Management Level Specialist & Summary At PwC, our people in deals focus on providing strategic advice and support to clients in areas such as mergers and acquisitions, divestitures, and restructuring. They help clients navigate complex transactions and maximise value in their business deals. Those in deal integration and valuation realisation at PwC will focus on assisting clients in successfully integrating acquisitions and maximising the value of their investments. You will be responsible for conducting valuations, financial analysis, and developing strategies for postmerger integration. Why PWC At PwC , you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC , we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. & Summary PwC has a dedicated practice (DDV Delivering Deal Value) which primarily focusses 1. Private Equity Funds services include Industry / market assessment Outsidein / limited commercial due diligence Full scope commercial due diligence including value upside identification 2. Corporate Clients services include Industry / market assessment studies Feasibility studies Target search / screening Growth strategy organic / inorganic Business plan development / validation Joint venture / partnering strategy Commercial due diligence Synergy assessment Responsibilities Anchor engagement work streams independently Guide and develop junior team members in preparing analysis plans (for example, hypothesis / issue trees), conducting research and preparing findings Take ownership of key strategic and financial analyses such as market sizing, competitive benchmarking, business plan testing, financial modeling, deal risk / upside analysis, strategy development Lead client discussions in association with other engagement team members Lead proposal creation efforts Mandatory skill sets post merger integration Preferred skill sets Very strong analytical skills and structured problem solving abilities Impeccable oral and written communication skills Keen and equal interest in strategy and finance Willingness and ability to frequently work under tight timelines and pressure Limited travel will be expected for fieldwork Ability to work well in teams (often crossfunctional) with a diverse set of colleagues Carve out Years of experience required 02 years of management consulting experience with a research / consulting firm Education qualification Desired Educational Background MBA from a Tier 1 institute Education Degrees/Field of Study required Bachelor Degree Degrees/Field of Study preferred Required Skills HR Due Diligence Accepting Feedback, Accepting Feedback, Active Listening, Business Administration, CarveOuts, Change Management, Communication, Contract Negotiation, Cost Efficiency, Cost Reduction, Emotional Regulation, Empathy, Enhanced Due Diligence, HR Due Diligence, Inclusion, Initial Public Offering (IPO), Intellectual Curiosity, M&A Strategy, Market Research, Operational Advice, Operational Performance Management (OPM), Operations Strategy, Optimism, PostMerger Integration, Private Equity {+ 9 more} Travel Requirements Government Clearance Required?

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6.0 - 8.0 years

5 - 10 Lacs

Pune

Work from Office

About Us Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount . With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. WHY JOIN CAPCO? You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry. MAKE AN IMPACT Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services. #BEYOURSELFATWORK Capco has a tolerant, open culture that values diversity, inclusivity, and creativity. CAREER ADVANCEMENT With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands. DIVERSITY & INCLUSION We believe that diversity of people and perspective gives us a competitive advantage. Job Title : Single View Tester No of Roles : 3 Experience : 6 - 8 Years Location : Pune Mandatory Skills: SingleView (Oracle / Amdocs Billing ) Tester, Unix and SQL, Good to have Automation Testing Notice Period : 0 - 30 Days Roles & Responsibilities: Need to have testing experience on CSGI Singleview or CSGI Intermediate applications Need to have more than basic knowledge of Unix and SQL. Good understanding of manual and automation testing. Any scripting (shell/python/perl) knowledge will be added advantage Note: If no experience in CSGI Singleview Billing or CSGI Intermediate applications then we can consider Amdocs Billing experience or Oracle Billing experience candidates

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4.0 - 9.0 years

17 - 20 Lacs

Bengaluru

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Are you passionate about using technology to solve real-world problemsDo you enjoy leading a team to create innovative solutions that make a differenceAs our Support Automation Leader, you'll have the opportunity to directly impact the customer experience for our businesses. You'll be at the helm of our innovation efforts, shaping the future of how we support our valued partners and customers What You'll Be Doing Taking charge of our support systems for our businesses, with a focus on improving performance and customer happiness. Becoming an expert on our products (Helpdesk, Bots, Chat, IVR, Dialer, etc.,) to create a support experience that is second to none. Using data to measure our success and find new opportunities for improvement in our support tools. Building and implementing smart solutions to make our key processes more efficient. Exploring the latest industry trends and bringing in new technologies to enhance our experience. Ensuring our support platforms are well-managed, secure, and effective. Guiding and mentoring a team of bright individuals, while also rolling up your sleeves to contribute to projects. Partnering with other teams to deliver a cohesive and positive user experience. What We're Looking For Bachelor's degree in B.Tech Someone with a customer experience platform knowledge for at least 4 years.The ability to apply basic coding knowledge to develop practical technical solutions.A proven leader with experience managing a team.Familiarity with customer experience or AI is a strong asset.A proactive problem-solver who can create clarity and structure.An excellent communicator and collaborator.A curious and driven individual who is always eager to learn. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news

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2.0 - 6.0 years

10 - 15 Lacs

Bengaluru

Work from Office

: In Scope of Position based Promotions (INTERNAL only) Job TitleHCM Business Advisory Analyst, AS LocationBangalore, India Role Description HCM Business Advisory supports HR strategies and initiatives across the bank. It is also a key enabler of effective delivery of the banks HR strategy through the provision of expert knowledge and support on HR policies, programmes, processes, people strategy and ensures consistent application of HR best practice. On an advisory level work typically includes: Responsibility for the delivery of HR Services. Working with stakeholders in implementing people agenda initiatives, providing advice to employees and managers on people topics, providing guidance on HR policies and processes (incl. ensuring compliance) and overall responsibility for lifecycle measures. Working with the business and specialist HR product areas to achieve bank-wide human capital management goals. Examples may include but are not limited to; restructuring, diversity and talent acquisition and retention initiatives, supporting performance management activity, leadership capabilities, management of employee relations cases and consequence management and key partner in the year-end compensation and promotion process. On a business partnering level work typically includes: Responsibility and accountability for delivering the HR people strategy in support of the overall business strategy. Coaching senior managers in global/regional or divisional teams in modelling required leadership behaviours and conforming to the banks standard policies and processes. Partnering with the heads of business to ensure sound people decisions are undertaken. Supporting and driving organizational change and restructuring initiatives and work with respective stakeholders Partnering with the business to define and translate business needs into human capital strategy. Driving the global processes, also in region, country or sub-division, e.g. year-end compensation and promotion process and talent management, ensuring fair and consistent decisions are made with appropriate business management governance and ownership. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Responsibility for the delivery of HR Services. Working with stakeholders in implementing people agenda initiatives, providing advice to employees and managers on people topics, providing guidance on HR policies and processes (incl. ensuring compliance) and overall responsibility for lifecycle measures. Working with the business and specialist HR product areas to achieve bank-wide human capital management goals. Examples may include but are not limited to; restructuring, diversity and talent acquisition and retention initiatives, supporting performance management activity, leadership capabilities, management of employee relations cases and consequence management and key partner in the year-end compensation and promotion process. On a business partnering level work typically includes: Responsibility and accountability for delivering the HR people strategy in support of the overall business strategy. Coaching senior managers in global/regional or divisional teams in modelling required leadership behaviours and conforming to the banks standard policies and processes. Partnering with the heads of business to ensure sound people decisions are undertaken. Supporting and driving organizational change and restructuring initiatives and work with respective stakeholders Partnering with the business to define and translate business needs into human capital strategy. Driving the global processes, also in region, country or sub-division, e.g. year-end compensation and promotion process and talent management, ensuring fair and consistent decisions are made with appropriate business management governance and ownership. Your skills and experience Experience in an HR Services and possesses a deep knowledge of the HR policies and hands on experience in Workday and HR related applications. Excellent communication skills, both verbal and written, required to converse with clients from various locations and cultures across the APAC/UK/US regions. Willingness to work in a virtual environment andhas the ability to use various channels e.g. phone, Teams, email, chat to pro-actively engage with clients. Possess a genuine client focus and be able to adapt personal style to ensure clients queries are managed efficiently and professionally Ability to manage and diffuse conflict as, and when, they occur Ability to analyze requests, queries, assumptions methodically to make sound judgements and achieve the best outcome for the client Familiarity with conflict resolution and negotiation techniques Strong time management and prioritization skills Possess attention to detail Ability to create innovative and agile solutions to process improvements, bottlenecks etc Possess intellectual curiosity to stay abreast of organizational changes, strategies, structures and objectives Ability to develop positive relationships with colleagues and work jointly with them to achieve common goals How well support you

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