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6.0 years

0 Lacs

Hyderabad, Telangana, India

Remote

Sonatype is the software supply chain security company. We provide the world’s best end-to-end software supply chain security solution, combining the only proactive protection against malicious open source, the only enterprise grade SBOM management and the leading open source dependency management platform. This empowers enterprises to create and maintain secure, quality, and innovative software at scale. As founders of Nexus Repository and stewards of Maven Central, the world’s largest repository of Java open-source software, we are software pioneers and our open source expertise is unmatched. We empower innovation with an unparalleled commitment to build faster, safer software and harness AI and data intelligence to mitigate risk, maximize efficiencies, and drive powerful software development. More than 2,000 organizations, including 70% of the Fortune 100 and 15 million software developers, rely on Sonatype to optimize their software supply chains. A Day in the Job As a Senior IT Helpdesk Technician at Sonatype, no two days are exactly the same—but here’s what a typical day might look like: Fielding and responding to helpdesk requests submitted via email, Slack, and our ticketing system, ensuring timely triage, resolution, or escalation in line with SLAs. Supporting both remote and onsite employees, assisting with access issues, device setups, application support, and general troubleshooting across Windows, macOS, and SaaS platforms. Documenting resolutions and runbooks for recurring issues to strengthen our knowledge base and improve future response times. Updating project statuses and task progress within Jira or Zendesk, collaborating with cross-functional teams on ongoing IT initiatives. Participating in weekly team check-ins and async updates to stay aligned with IT priorities, project deadlines, and ticket trends. Providing coverage for teammates during absences, ensuring continuity of support across all time zones where our employees operate. Managing hardware inventory and software licensing, including shipping devices to remote users, tracking asset status, and coordinating with vendors when needed. Identifying patterns in support tickets to recommend and implement improvements or proactive solutions that reduce recurring issues. Collaborating with security and compliance stakeholders to uphold IT policies and support secure, scalable practices. This role requires strong ownership, attention to detail, and a service-first mindset—our team only succeeds when you do. Core Key Soft Skills Empathy & Patience - Understands user frustration, listens without judgment, and calmly guides them through issues — regardless of technical ability. Curiosity & Continuous Learning - Growth Mindset. Self-driven to explore, learn, and improve — whether it’s a new tool, an unfamiliar issue, or an opportunity to optimize a process. Strong Communication Skills - Explains complex technical problems clearly to non-technical users; adapts tone and approach depending on the audience. Accountability & Follow-Through - Takes ownership of issues from start to finish, keeps users informed, and doesn’t let things “fall through the cracks.” Emotional Intelligence Under Pressure - Maintains composure and professionalism during high-stress situations or when dealing with upset users. Team Collaboration & Mentoring - Actively supports colleagues, shares knowledge, and contributes to a culture of trust and mutual respect. Service-Oriented Mindset - Focuses on user experience, not just ticket closure — always aiming to resolve the root cause, not just the symptom. Communication - Fluency in the English language - spoken and written Required Technical Skills (macOS-Centric & Cross-Platform) macOS Diagnostic & Support Expertise Deep familiarity with macOS system architecture, Console logs, Activity Monitor, Disk Utility, and Terminal for troubleshooting. Experience with FileVault, system permissions, keychains, software updates, and MDM-enrolled devices. Troubleshooting common tools like Zoom, Slack, Microsoft Office365, Google Workspace, and printing/network issues. Device Management Experience Comfortable with tools like InTune for Windows and Jamf, Kandji, or Mosyle for macOS deployment, patching, and policy enforcement. Experience supporting iOS and other Apple ecosystem devices is a plus. Basic Cross-Platform Support Familiarity with supporting Windows devices as needed. Advanced Understanding of network basics: Ethernet and Wi-Fi troubleshooting, VPN usage, DNS/DHCP. IT Ticketing Systems & Support Processes Proficient in using and optimizing IT ticketing tools (e.g., Jira Service Desk, Zendesk, or ServiceNow). Skilled in prioritizing, categorizing, escalating, and documenting incidents with an SLA-aware mindset. Mastery of English reading and writing skills is required. Security Awareness & Best Practices Enforces secure end-user behavior (e.g., MFA, passkey, phishing recognition, secure password practices). Familiar with endpoint protection, encryption (FileVault), and basic compliance considerations. Certifications & Experience Experience: 4–6+ years in IT support, ideally in fast-paced software development and user-first environments with Windows and MacOS endpoints, Okta for IAM/SSO, and Google Workspace for productivity apps. Certifications (Nice to Have): Apple Certified Support Professional (ACSP) ITIL Foundation CompTIA A+ or Security+ LI-AL1 At Sonatype, we value diversity and inclusivity. We offer perks such as parental leave, diversity and inclusion working groups, and flexible working practices to allow our employees to show up as their whole selves. We are an equal-opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you have a disability or special need that requires accommodation, please do not hesitate to let us know. Show more Show less

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4.0 years

0 Lacs

India

Remote

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek. WHO WE ARE: Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. With more than 1,000 successful implementations to date, Duck Creek removes the IT burden for insurers so they can focus on the business of insurance. We have a flock of more than 1,800 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office, from home, or on a hybrid schedule. Our flexible-first environment fosters productivity, inclusion, collaboration, and ensures a consistent employee experience regardless of location. If working in a fast-paced, rapidly evolving company that is transforming one of the world’s oldest and largest industries sounds exciting, let us know. We are excited you are considering Duck Creek as a future employer and hope you decide to join “The Flock”! To learn more about us, visit www.duckcreek.com and follow us on our social channels for the latest information – LinkedIn and Twitter. Title: Associate End User Experience & Engineering Manager What You’ll Do The Associate End User Experience & Engineering (EUX) Manager is instrumental in the strategic planning, development, and execution of advanced technical initiatives aimed at enhancing the organization's digital environment for end users. This role focuses on researching and developing solutions, planning projects, and providing strategic leadership and support to solve complex problems. Collaboration with department leadership and cross-functional teams is essential to ensure the success of high-visibility projects and alignment with organizational goals. Effective communication, strategic thinking, and security management are vital to ensure a seamless user experience and maintaining adherence to IT policies. Help to oversee, lead, and support strategic End User Experience & Engineering initiatives, including high-visibility projects related to the design, development, testing, and implementation of solutions that address end-user pain points and align with organizational goals. Collaborate with leadership, security team, and other organizations to ensure successful implementation of projects. Develop, implement, and maintain complex automation solutions using automation platform tools. Support tickets submitted by end users for solutions owned by the EUX team. Conduct advanced troubleshooting and provide high-level technical support for EUX-owned environments. Mentor junior staff, help lead strategic initiatives, and act as a subject matter expert in advanced technical areas. Create, maintain, and update comprehensive documentation for scripts, applications, configurations, and infrastructure used in the end-user computing environment. Implement and uphold security measures to protect end-user computing environments, assisting with environment audits and ensuring compliance. Communicate project status, technical issues, and training opportunities to team members, management, and end users. Cross-train team members and other IT departments to eliminate single points of failure and ensure comprehensive coverage of responsibilities. Perform all other duties and activities as required. Act in accordance with and as a good steward of Duck Creek Technologies mission, vision, and core values: Mission: To empower insurers to reimagine the future of insurance Vision: To transform insurance technology, helping insurers be smarter, faster, and more efficient, and ultimately provide the best protection for people and businesses Values: We Prioritize Respect, We Listen, We Care, We Add Value, and We Lead Competencies Core Employee: Communication: Effective communication, both verbal and written; includes ability to express ideas clearly, listen actively, and collaborate with colleagues and clients. Collaboration: Work effectively in teams, build positive relationships, and contribute to achieving common goals ; includes the ability to recognize and incorporate a broad range of diverse perspectives Problem Solving: Can analyze complex situations, identify problems, ask important questions, and generate creative solutions; involves critical thinking, adaptability, and the ability to make informed decisions Accountability: Willingness to accept responsibility for your actions and work ; ability to set and achieve meaningful outcomes for oneself Adaptability: Can adapt to change, embrace new technologies, and learn quickly; embracing a growth mindset, being flexible and open to different approaches is highly valued Integrity: Conducts themselves with integrity and professionalism, understands and models our core values, and is obsessed with doing the right thing; incorporates this mindset in how they behave, in the products or services they provide, and how they treat others Cultural Agility: Ability to effectively and comfortably adapt to different cultural contexts. It involves the capacity to understand, communicate, and interact with people from diverse cultural backgrounds in a respectful and inclusive manner. What You’ve Done Education and Work Experience: A bachelor’s degree in computer science, Information Technology (IT), or a similar discipline or equivalent years of experience 4+ years of professional experience in IT or a closely related field. Proficiency in automation technologies such as Azure Automation or equivalent. Intermediate to advanced knowledge of scripting/programming languages like PowerShell, C#, or Java. Preferred Possession of certifications related to Microsoft 365, JAMF, Intune, or Azure. Expertise in managing and administering macOS and Windows environments. Experience with project management tools and methodologies. Knowledge, Skills, Abilities & Behaviors Proficiency in tools such as Visual Studio and Visual Studio Code Understanding of IT cloud infrastructure architecture methodologies. In-depth knowledge of Microsoft Windows 11, Microsoft 365 services, and security standards. Strong problem-solving skills with the ability to handle complex technical issues. Excellent interpersonal skills with the ability to effectively communicate with leadership and cross-functional teams. Ability to lead and mentor junior staff, providing guidance and support for professional development. Strong organizational skills and attention to detail. Ability to conduct thorough research and development, implementing innovative solutions based on new technologies. Ability to create, maintain, and update detailed documentation for technical processes and infrastructure. Implement and maintain robust security measures, including regular audits and compliance checks. Work Environment & Other Requirements Travel: [X] 0-10% [] 11-25% [] 26-50% [] 51-75% [] 76-100% Special Hours: May be required to work during scheduled maintenance windows for specific projects. If requested to work, these maintenance windows will typically occur on the first Monday of each month (excluding holidays) from 6 PM to 12 AM Central Time. Work Authorization: Must be legally authorized to work in the country of the job location Physical Requirements: [X] Sedentary Work [] Light Work Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work WHAT WE STAND FOR: Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improves our products, services, and systems. As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status. We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead. To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/. Please let us know if you encounter accessibility barriers with our web content by sending an email to accessibility@duckcreek.com. Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes. Show more Show less

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0 years

0 Lacs

Imphal, Manipur, India

Remote

Job Title: Service Engineer Company: M/S K.M. Enterprises Location: Kwakeithel Imphal, Manipur Job Summary: The Service Engineer at KM Enterprises will be responsible for providing expert technical support and after-sales service to our clients. This includes the diagnosis, repair, and maintenance of a wide range of IT products, specifically computers, printers, and scanners. The role also involves ensuring high customer satisfaction through timely and effective solutions. Key Responsibilities: • Diagnosis and Troubleshooting: Identify and diagnose technical issues with computers, printers, and scanners from various brands including EPSON, CANON, RICOH, HP, Samsung, Lenovo, Prodot, SHARP, etc. • Repair and Maintenance: Perform hands-on repairs, replacements, and routine maintenance of hardware components. • Toner and Ink Refill Services: Efficiently and accurately refill ink tanks and toner cartridges for various printer models. • On-site and Remote Support: Provide technical support to clients both on-site at their locations and remotely as needed. • Customer Service: Interact professionally with clients to understand their issues, explain solutions, and ensure their satisfaction with the service provided. • Documentation: Maintain accurate records of all service activities, repairs, and parts used. • Product Knowledge: Stay updated on the latest technologies and product specifications for the brands KM Enterprises deals with. • Inventory Management: Assist in managing the inventory of spare parts and toner supplies, ensuring availability for service operations. • Collaboration: Work closely with the sales team to ensure seamless customer experience from sales to after-sales support. Qualifications: • Education: Diploma or Degree in Computer Hardware, Electronics, IT, or a related technical field. • Experience: Proven experience in repairing and servicing computers, printers, and scanners. Candidates with networking experience are highly desired. Technical, Soft and other skills Required: Strong knowledge of computer hardware components and troubleshooting. Proficiency in diagnosing and repairing various printer technologies (laser, inkjet) and scanner types. Familiarity with operating systems (Windows, macOS) and common software applications. Ability to perform toner cartridge refills for different models. Customer Service Skills: Excellent communication and interpersonal skills with a strong customer-centric approach. Problem-Solving: Strong analytical and problem-solving abilities. Work Ethic: Ability to work independently and as part of a team, with a strong sense of responsibility and attention to detail. Mobility: Willingness to travel to client sites within Imphal and surrounding areas as required. Show more Show less

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3.0 years

0 - 0 Lacs

India

On-site

About Company Veye is a leading independent equities research firm dedicated to helping its clients improve their investment results through unbiased and precise recommendations around buying, selling or holding stocks. Veye - Australian Stock Market Research Firm | ASX buy Recommendations Job Summary We are seeking a highly skilled Cyber Security and IT Expert to protect our organization's digital assets and ensure robust IT infrastructure management. The ideal candidate will be responsible for identifying and mitigating security threats, implementing cybersecurity measures, maintaining IT systems, and ensuring compliance with industry standards Key Responsibilities / Cybersecurity Responsibilities: Monitor networks and systems for security breaches, intrusions, and unusual activities. Conduct regular vulnerability assessments and penetration testing. Develop, implement, and enforce security policies, procedures, and best practices. Manage firewalls, antivirus software, and intrusion detection/prevention systems (IDS/IPS). Respond to and investigate security incidents and breaches, including forensic analysis and root cause identification. Stay current with the latest security trends, threats, and technology solutions. Ensure compliance with data protection laws. IT Management Responsibilities: Oversee the installation, configuration, and maintenance of hardware and software systems. Manage IT infrastructure including servers, networks, and cloud services. Provide technical support and training to staff on cybersecurity awareness and IT tools. Monitor system performance and implement upgrades as necessary. Administer user access, permissions, and accounts in accordance with IT security policies. Maintain backups and disaster recovery plans. Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or a related field. Relevant certifications (preferred): CISSP, CISM, CompTIA Security+, CEH, CCNA, Microsoft Certified: Azure Security Engineer, etc. Experience: Minimum 3–5 years of professional experience in cybersecurity and IT systems management. Proven track record of managing IT infrastructure and implementing cybersecurity frameworks. Technical Skills: Proficiency in firewalls, antivirus tools, SIEM systems, and endpoint protection. Experience with network protocols, VPNs, and encryption technologies. Knowledge of operating systems (Windows, Linux, macOS), Active Directory, and Office 365. Familiarity with cloud platforms (AWS, Azure, Google Cloud) and security practices. Strong scripting and automation skills (e.g., PowerShell, Python, Bash) is a plus. Soft Skills: Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. High attention to detail and a proactive approach to risk management. Note: Morning Shift [Shift Timing: 07:00 IST to 14:30 Hrs. IST] Work Mode - Work from office - 5.5 days per week [48 Hrs.] E Mail – hr@veye.co.in Travel: No Cab Facility or Travel Reimbursement Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹60,000.00 per month Schedule: Fixed shift Morning shift Work Location: In person

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1.0 - 2.0 years

4 - 7 Lacs

Mohali

On-site

Job Title: Systems Engineer (In-Office) Location: Industrial Area, Sector 74,Mohali Job Type: Full-time, On-site Experience: 1-2 Year About Praper Media: Praper Media is a creative powerhouse specializing in video editing and digital content creation. We work with YouTubers, influencers, and content creators to craft high-impact videos that captivate audiences. As we continue to grow, we're expanding our internal tech team to ensure smooth operations and scalable infrastructure. We’re looking for a motivated and curious Systems Engineer to join our IT team at Praper Media. This is a hands-on opportunity to work with real-world systems, learn from experienced engineers, and build a solid technical foundation in a fast-paced creative environment. Responsibilities: Assist in setting up, configuring, and maintaining systems running macOS, Linux, and Windows. Learn to deploy and manage virtual machines using tools like VMware, Hyper-V, KVM, or Proxmox. Help troubleshoot basic system and network issues under the guidance of a senior engineer. Support the IT team with day-to-day technical tasks and documentation. Practice scripting with Bash or other shell environments to automate simple tasks. Suggest innovative ideas to improve processes and contribute to team discussions. Provide support for hardware-related issues, including installation, configuration, and troubleshooting of computer components. Requirements: Currently pursuing or has completed a degree in Computer Science, Information Technology, or a related field. Basic understanding of operating systems (Linux, macOS, Windows). Familiarity with the concept of virtualization (what VMs are, how they’re used). Interest in networking (IP addresses, DNS, routers, etc.). Solid knowledge of computer hardware, including components like CPUs, memory, storage, and peripheral devices. Interest in or exposure to cloud technologies. Why join us ? Be a part of a dynamic and innovative team Professional development and growth opportunities. A dynamic and collaborative work environment Free and unlimited mental health therapy sessions

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3.0 years

0 Lacs

Pune, Maharashtra, India

Remote

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do. Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. POSITION SUMMARY Owens & Minor is looking for a Desktop Support Analyst II to join the team responsible to support to end users for computer, application, system, device, access, File Server, VPN/connectivity, and hardware issues along with the onsite network device activities and conference room AV support. ESSENTIAL JOB FUNCTIONS: Provide Second-level support(L2) for desktops, laptops, and peripherals. Resolve complex technical issues, including software malfunctions, system errors, and connectivity problems. Utilize remote desktop tools to resolve issues quickly and efficiently. Ensure the timely resolution of user issues by coordinating with the L2 support team or escalating to L3 support when needed. Assist computer users in the field with the utmost professionalism by answering questions regarding the network, computer system and applications. Troubleshoot system problems by analyzing the situation, resolving the issue, or allocating to designated department personnel as defined in policies and procedures or recommending to user’s appropriate actions to take to obtain a solution. Providing first-contact resolution for desktop issues or following proper escalation procedures. Willingness to work in all different shifts of a 24x7 support organization. Maintain, analyze, troubleshoot desktop and portable/laptop computer systems and application issues. Understand time constraints, quality, and resources to maximize resolution of situations. Keep managers informed of the system’s effectiveness, problems encountered, and the system features desired by users. Train users at different locations/sites nationally on operational procedures Generate final quality assurance checks on the system by testing and evaluating new features added. Maintain and update the system user manual noting changes on operating requirements. Create and maintain accurate documentation regarding system or user issues and resolutions. Participate and support in any global IT project activities which may impact the local site users. Work with Asset management team to keep the regular record up to date and participate in audit activities. Work with seniors and learn the day-to-day operations. SUPPLEMENTAL JOB FUNCTIONS: Performs additional duties as directed. Effectively accomplishes set goals while primarily working in Office Environment EDUCATION & EXPERIENCE: High school diploma is required. University degree in computer science or technical field preferred. 3-7 years of experience in Help Desk/Technical Support 2-5 years related experience in Desktop Application support. Experience supporting current windows operating systems. CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar certifications. ITIL certification (Foundation level) is a plus. Familiarity with multiple business applications and healthcare experience a plus. KNOWLEDGE SKILLS & ABILITIES: Strong knowledge of Windows operating systems (Windows 10/11) and good to have MacOS experience. Familiarity with networking concepts and protocols (e.g., TCP/IP, DNS, DHCP). Knowledge of Active Directory, Group Policy, and security protocols. Problem Solving/Analysis Communication Proficiency Ability to assess and prioritize incidents quickly while under pressure. Familiarity with ticketing systems such as Service Now. Good written and spoken communication skills. Familiarity with ITIL best practices. Basic understanding of Networking (LAN/WAN) and internet communication protocols. Desired skills in server applications, printers, and mobile devices. Strong understanding of hardware components and how they relate to performance. Knowledge of Windows Active Directory environment Strong troubleshooting skills in Microsoft O365 products Basic knowledge of utilizing Microsoft Remote Desktop and remote access tools Basic understanding of using windows command prompt commands If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Show more Show less

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6.0 years

0 Lacs

India

Remote

Location: Anywhere in India(Hybrid) Salary: Maximum 14LPA only Experience Level: 6 to 10 years Job Summary: We are seeking an experienced Service Management Specialist with strong expertise in device management to join our IT team. The ideal candidate will be responsible for managing the complete lifecycle of organizational devices, ensuring compliance, performance, and high end-user satisfaction. The role requires hands-on experience with Microsoft Intune , in-depth knowledge of service management frameworks (e.g., ITIL), and a passion for process improvement. Key Responsibilities: Design, implement, and optimize device management processes and policies. Manage the end-to-end lifecycle of devices – procurement, configuration, deployment, maintenance, and retirement. Ensure all devices comply with organizational security and usage policies. Monitor performance, patch levels, and software updates across all endpoints. Collaborate with IT teams to resolve incidents and problems related to device management. Apply ITIL best practices for efficient incident, change, and asset management. Conduct audits and compliance reviews regularly, driving continuous improvement. Train end-users on device management tools, policies, and best practices. Maintain detailed documentation of device management procedures. Stay current with the latest trends, tools, and best practices in endpoint management. Required Qualifications: Bachelor’s degree in Information Technology, Computer Science, or related field. 5+ years of experience in device management or endpoint administration. Expertise in Microsoft Intune – must-have . Familiarity with other UEM tools such as VMware Workspace ONE , JAMF, or SCCM – nice to have . ITIL Foundation Certification (v3 or v4) required; higher certifications are a plus. Strong problem-solving skills and the ability to work collaboratively with technical teams. Experience in device auditing, reporting, and policy compliance. Preferred Skills: Experience managing mobile devices, Windows, macOS, and BYOD environments. Understanding of automation in device provisioning and patch management. Knowledge of compliance frameworks like ISO 27001, NIST, or CIS benchmarks. Support experience in hybrid or remote work environments. Show more Show less

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0.0 - 1.0 years

0 Lacs

Gandhinagar, Gujarat, India

On-site

Graviton is a privately funded quantitative trading firm striving for excellence in financial markets' research. We are seeking a Network Engineer Trainee for our team in Gandhinagar . Graviton trades across a multitude of asset classes and trading venues using a gamut of concepts and techniques ranging from time series analysis, filtering, classification, stochastic models, pattern recognition to statistical inference, analyzing terabytes of data to identify pricing anomalies in financial markets. Responsibilities Install, configure, and troubleshoot Linux, Windows and macOS operating systems. Provide technical support for desktops, laptops, printers, and other peripherals. Assist users with software installations and updates. Troubleshoot network connectivity issues (LAN, Wi-Fi, VPN, DHCP, DNS, etc.). Handle basic hardware replacements (RAM, HDD, SSD, power supply, etc.). Install and configure antivirus and security updates. Respond to IT support requests via phone, email, or ticketing system. Perform routine system maintenance and software updates. Document troubleshooting steps and solutions. Assist in troubleshooting basic desktop and network connectivity issues. Help with hardware and software installations, system upgrades, and configurations. Support troubleshooting and analyzing basic network performance issues (Wi-Fi, LAN). Assist in the setup and maintenance of office networks under supervision. Document troubleshooting steps and standard operating procedures. Collaborate with teams to ensure smooth IT operations and user support. Qualifications The ideal candidate will have 0-1 years of experience and basic knowledge of: Networking concepts, including LAN, WAN, and TCP/IP fundamentals. Basic understanding of routing and switching concepts. Exposure to desktop/laptop hardware, operating systems, and software troubleshooting. Hands-on experience with Linux/Unix environments (a plus). CCNA certification or relevant coursework (a plus). Strong problem-solving skills and eagerness to learn in a fast-paced environment. Benefits: Our open and casual work culture gives you the space to innovate and deliver. Our cubicle free offices , disdain for bureaucracy and insistence to hire the very best creates a melting pot for great ideas and technology innovations. Everyone on the team is approachable, there is nothing better than working with friends! Our perks have you covered. Competitive compensation 6 Weeks of paid vacation Regular after work parties Travel Credits Catered in office meals Show more Show less

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5.0 years

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Bengaluru, Karnataka, India

Remote

Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We’re big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work. Summary Description The IT Support Analyst will be responsible for managing all elements of supporting an office. Your responsibility ranges from the day-to-day support of users, configuring computer systems, mobile device support, ordering and managing hardware stocks to communicating throughout the organization in your office and with remote users and offices. You will be on the ground to provide assistance for any local infrastructure such as servers, virtual environments, internet/intranet, video conferencing and more. Working directly with other IT teams to assist in supporting your users in the APAC. This position is located in our Bangalore office and reports directly to the IT Support Manager in Beijing. Essential Job Functions: Delivers support for any user related service request. You are an expert in working with Microsoft Window and macOS to diagnose, troubleshoot and resolve complex computer operation systems issues. You have a broad knowledge of applications and how to resolve standard user issues. You meet or beats service level commitments as defined by management and end-users. Process orientated and structured delivery of responding to tickets and meeting the SLA’s defined. In your day to day deliveries you are meeting, corporate policy, corporate standards, and compliance requirements. Communication is what drives the success of this role. You are efficient and effective in working with users throughout different layers in the organization. You are the liaison between the various IT initiatives and provide timely updates to users or back into IT. Deskside services, e.g. PC hardware and operating system, standard applications, printing, telephony, video conferencing, messaging, enterprise applications, remote access, etc. Meets or beats service level agreements as defined by management and end-users. Following the best practice on service requests including: Service Request Incident Management Problem Management Access Management Change Management Provide onsite IT support including maintain and audit IT inventory, maintain IT devices/environment in the office, and dispose of old IT equipment; execute IT projects or global roll outs, including but not limited to replacing/deploying video conferencing devices, printers, or WiFi access points. Delivers exemplary customer service and maintains a high level of customer satisfaction. Supports our growth within the region by contributing to IT service enhancements and projects. Develop and implement strategies for improving the effectiveness and efficiency of deskside services. Project manages and executes IT service enhancements and projects as assigned. Trains and consults with end users and management regarding IT services. Job Expectations: Occasionally work during odd hours to support project go lives or coordinate with team members in other time zones for critical projects. Performs duties as assigned by immediate supervisor. Performs tasks necessary to complete performance objectives. Assists team members as needed. Ability to absorb and retain information quickly. Ability to present ideas in user-friendly language. Highly self motivated and directed. Requirements: 5+ years of experience in delivering onsite end user IT support. Required to have strong knowledge and experience of Microsoft operating systems and applications like Windows desktop, remote desktop, and virtual Windows; Microsoft SCCM; Apple JAMF; Office suite, Intune, etc Understanding of Administration and troubleshoot network operations on a day-to-day basis. You have experience with using Active Directory tools. ITIL Based Service Delivery tools (ServiceNow). Microsoft office suite support, including email, Word, Excel, PowerPoint, and Teams. General applications support this ranges from client backup software to remote connection software. Multifunctional devices or stand alone printers. Video conferencing or presentational display devices. Required to independently install electronic equipment up to 20 kg. Required proficiency in verbal and written business communication skills. Required to speak and write English fluently. Occasional business travel is required. Note: All official communication regarding employment opportunities at Dolby will come from an official dolby.com email address. We will never request payment as part of the hiring process. If you receive a suspicious message, please verify its authenticity before responding. Show more Show less

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30.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Desktop Systems Engineer to join our Information Technology team. Responsibilities As our team has several openings at different levels and in different skill areas, the list below are samples of some of the technologies that we work with. While we desire candidates with experience in these specific technologies, we also understand that each of them have market alternatives, so the most important skillset a candidate can have is a good attitude and have a strong work ethic. Top candidates will have an aptitude to learn new technology and have a “do what it takes” attitude. Designing and implementing mobile device management (MDM) policies and procedures Configuring and deploying mobile applications using Intune Monitoring and managing Medpace’s end user computing applications, deployments, and devices for compliance. Keeping up to date with the latest end user hardware and software best practices, technologies, and methodologies specifically around Microsoft tooling and services as well as other third party tools Expert experience in administrating, creating, and packaging applications and operating system security patches for deployments using Microsoft Configuration Manager tools and associated Powershell scripting Ensure secure operations of infrastructure technologies (security updates, vulnerability management, role access management, configuration hardening) Expert experience in support of Windows Operating System, MacOS, and other desktop operating systems environments Strong background in scripting using SQL, PowerShell, VBScript, WMI Scripting, and Python Demonstrated aptitude around task automation and process documentation. Creating, and maintaining policies and training for end users and other IT teams Advanced OS and Microsoft management experience Experience working directly with hardware manufacturers and software publishers to resolve problems. Experience with Active Directory, Azure Active Directory, Group Policy, Intune, and Autopilot technologies strongly desired. Working knowledge of asset management tools, processes, and procedures Prior experience with Conference Room technologies, Collaboration Tools, and A/V Support is a plus Provide off-hours support (24 x 7) as required Qualifications Bachelor's degree in Information Systems or a related field; Proficient in enterprise desktop management; Solid experience in Microsoft Intune; Solid experience in scripting; Desire to learn and grow, with a solid foundation of experience; Aptitude to manage many different projects, applications, and priorities effectively and simultaneously; Ability to communicate effectively with peers, end users, as well as all levels of management; and Demonstration of strong communication, decision making, self management, and teamwork capabilities. Medpace Overview Medpace is a full-service clinical contract research organization (CRO). We provide Phase I-IV clinical development services to the biotechnology, pharmaceutical and medical device industries. Our mission is to accelerate the global development of safe and effective medical therapeutics through its scientific and disciplined approach. We leverage local regulatory and therapeutic expertise across all major areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system, anti-viral and anti-infective. Headquartered in Cincinnati, Ohio, employing more than 5,000 people across 40+ countries. Why Medpace? People. Purpose. Passion. Make a Difference Tomorrow. Join Us Today. The work we’ve done over the past 30+ years has positively impacted the lives of countless patients and families who face hundreds of diseases across all key therapeutic areas. The work we do today will improve the lives of people living with illness and disease in the future. Medpace Perks Flexible work environment Competitive compensation and benefits package Competitive PTO packages Structured career paths with opportunities for professional growth Company-sponsored employee appreciation events Employee health and wellness initiatives Awards Recognized by Forbes as one of America's Most Successful Midsize Companies in 2021, 2022, 2023 and 2024 Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility What To Expect Next A Medpace team member will review your qualifications and, if interested, you will be contacted with details for next steps. Show more Show less

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12.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose IT India EUS Lead will join a highly skilled IND IT EUS team in managing India EUS team. IT EUS leads oversees IT hardware management, implementation, and maintenance of all end user support devices like AV, laptops, consumables etc. They manage and direct a team of skilled professionals who plan, implement, and maintain the organization’s IT India EUS devices. An IT EUS lead for end-user devices is responsible for the overall management and support of the devices and peripherals used by employees. This includes everything from desktop computers and laptops to mobile devices and printers. The role involves designing, implementing, and managing the end-user computing platform, as well as providing ongoing support and troubleshooting Key Responsibilities Primary and Secondary duties: Managing end-user devices and peripheral equipment, including deployment, configuration, and maintenance. Analyze IT EUS business needs and opportunities for improvement. Providing technical support to end-users, including troubleshooting, problem resolution, and training. Collaboration: Working with other IT teams, such as infrastructure and application development, to ensure a seamless end-user experience. Communication: Keeping end-users informed about technology changes and updates. Managing the budget for end-user computing equipment and services. Develop new user-facing features Ensuring that end-user computing services are cost-effective and provide a high return on investment. Capability to identify new technology led to solutions to deliver business benefits. Continuously scan the external environment to identify suitable technology trends, best in class IT led solutions in the industry Collaborate with other team members and stakeholders Adhere to prescribed development systems, processes procedures and ensure efficient, effective, high-quality delivery Contribute to growing team members, building a strong cohesive team; provide guidance, mentorship Communicate effectively with all stakeholders Perform tasks as specified by the Delivery Lead/Engineering Lead Experience Required Other related duties as required Essential Experience And Skills 12-15 years of experience including the following Key Skills: Proficiency in managing various devices, including desktops, laptops, mobile devices (iOS, Android), and related EUS team with 8+ years of experience. In-depth knowledge of Windows, macOS, and sometimes Linux Deep understanding of Active Directory and Azure AD to maintain security policies. Basic understanding of troubleshooting connectivity issues (LAN/WAN/Wi-Fi/VPN). Knowledge of endpoint protection, MFA, encryption, and data privacy compliance. Management & Leadership Skills Team Leadership: Ability to lead and develop a team of IT support professionals. Global Management- Should have experience working with global teams and work on global projects. Vendor Management: Managing third-party support contracts and vendor SLAs. Project Management: Planning and executing IT projects, such as hardware refreshes or system rollouts. Budget Management: Understanding of budgets and expense management. Education/Qualifications Preferred Qualifications B.E. / B. Tech. / MCA / M.Sc – Computer Science or Equivalent MBA / PGDM will be an add-on What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. Benefits At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: Flexible work arrangements Savings & Retirement benefits Tuition reimbursement Parental leave Adoption assistance Fertility & Family building support Employee Assistance Programs Charitable contribution matching and Volunteer Time Off Apply now Share This Job Show more Show less

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0 years

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Jaipur, Rajasthan, India

On-site

Profile This is a full-time, on-site role located in Jaipur for an IT Executive. The IT Executive will be responsible for providing technical support, managing network administration, and handling IT operations. Daily tasks include troubleshooting, ensuring the smooth functioning of IT systems, and supporting end-users by resolving technical issues. This role requires collaboration with different departments to maintain and upgrade IT infrastructure. Responsibilities Reporting to IT Manager Strong proficiency in trouble shooting hardware and software issues. Provide support to all departments in hardware, software, and network related issues. Experience in managing LANs, WANs, and VPNs. Knowledge of Firewall Management Familiarity with system installations like laptop/desktop installations. Knowledge of installing different operating systems-Windows, macOS, Linux. Must understand digital security tools like two factor authentication etc. Must understand Cloud Security tools. Knowledge of data back-ups, cloud drive handling is a big plus. Knowledge of latest hardware, software, and networking tools in the market. Configure, install, and maintain IT systems. Configure, install and maintain laptops and workstations. Ensure that there is data security enabled like two factor authentication systems. Keep a close watch on system performance to ensure there is optimisation of system speeds and costs. Eligibility Criteria Skills in Troubleshooting and Technical Support Network Administration and Information Technology knowledge Experience in IT Operations Excellent problem-solving and communication skills Ability to work independently and as part of a team Bachelor's degree in Information Technology, Computer Science, or related field Experience in the education sector is a plus If not a bachelor’s degree in the above, then a certification and diploma in CompTIA A+, MCITP, CCNA from reputed institution Show more Show less

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3.0 - 6.0 years

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Ahmedabad, Gujarat, India

Remote

Job Description: Role: Sr. End User Computing Specialist Work Location: Gift City, Gandhinagar Working Mode: 5 days Work from office Shift Timings: Rotational Flexible Shift (including Night shift) Position Overview: The EUC Support Specialist is responsible to provide first line support to internal and external clients, administration staff, and EUC specialists in assisting them with additional hardware and software requirements and making sure that the systems are working properly according to company standards. Roles and Responsibilities: This resource is responsible for providing technical support to both operations and staff, always looking for continuous improvement in the processes established, and is also responsible for ensuring the availability of computing resources to the organization. Provide technical support to the various technological platforms of the company (hardware, software) and implementing security policies, ensuring connectivity systems, patching, coordinate and monitor the implementation of best practices and support projects, support the area of technology in the development and operation of accounts, among others Physical and Remote Support To maintain a high degree of customer service for all support queries and adhere to all service management principles. To take ownership of user problems and be proactive when dealing with user issues. Respond to inquiries from internal clients and help them resolve any hardware or software problems. Support users in the use of computer equipment by providing necessary training and advice. To perform changes on distro lists and organizational units within G-suite To complete updates, patches, and software deployments. To perform VLAN Changes Serve as the main POC for any IT related activities happening in the site or sites under their scope Keep adequate IT Asset management controls for the assets under their responsibility. Thanks & Regards, Qualifications 1- Graduation is Must- IT, Engineering or Any 2- 3-6 years of Expereince in IT Technical Support 3- Expereince in Google Workspace or MAC OS If interested please contact - Rishabh.tyagi01@telusinternational.com Contact - 9289008792 #EndUserSupport #EndUserComputing #ITSupport #ITSpecialist #ITHelpdesk #TechnicalSupport #ITTroubleshooting #DesksideSupport #ITServices #GoogleWorkspace #GSuite #MacOSSupport #MacOS #AppleSupport #GoogleApps #CloudTools #WorkspaceAdmin #ITJobs #TechJobs #ITCareers #HiringITProfessionals #SupportSpecialist #OnsiteJobs #AhmedabadJobs #TechHiring #JobOpportunity Show more Show less

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0.0 years

0 Lacs

Hyderabad, Telangana

On-site

Software Engineer II Hyderabad, Telangana, India Date posted Jun 05, 2025 Job number 1815338 Work site Microsoft on-site only Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Microsoft is a company where innovation and passion converge to shape the future of cybersecurity. At Microsoft Defender for Endpoint (MDE), we are dedicated to advancing consumer and enterprise protection through cutting-edge technology. Our team leverages collaborative efforts to develop security solutions that anticipate and outmanoeuvre cyber threats, ensuring safety across diverse platforms including Windows, Linux, MacOS, Android, and iOS. We are seeking a Senior Software Engineer to elevate our MDE Linux solution. This role involves strategic leadership and hands-on development, working alongside top-tier professionals to enhance our security capabilities. This role offers the opportunity to make a significant impact on the security landscape, shaping the capabilities of our products while growing your expertise across Microsoft’s expansive technological ecosystem. We are committed to your development and recognize the value you bring to our team. Our team thrives on diversity and inclusivity, believing that varied perspectives fuel innovation. We are committed to fostering a collaborative environment where every member’s contribution is valued and nurtured. This approach not only enhances our products but also drives personal and professional growth, ensuring that our solutions reflect the needs of all users. #linux #mdelinux #security #microsoft Qualifications Bachelor's Degree in Computer Science, or related technical discipline and 3+ years technical engineering experience with coding in languages including, but not limited to, C/C++ Strong technical skills including understanding of object-oriented programming & design, algorithms, systems internal concepts & performance. Demonstrable coding, debugging, design, testing and problem-solving skills #linux #mdelinux #security #microsoft Responsibilities Develop, test, and maintain extensible and reusable code, identifying and addressing coding issues, and conducting effective code reviews, deployment, scale, performance and quality, from conception to delivery. Work closely with a geographically distributed team, including product managers, security researchers, and developers, to drive key product improvements. Uphold and promote the organizational culture and values, fostering an environment of innovation, quality, and accountability. #linux #mdelinux #security #microsoft Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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0 years

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Bhilai, Chhattisgarh, India

On-site

Key Responsibilities Provide technical support and training via phone, email, and chat for software-related issues Demonstrate knowledge of web and mobile application functionality along with strong expertise in functional testing, performance testing, API testing, and quality testing Prepare test plans, test cases, checklists and execute them while tracking and reporting bugs Troubleshoot and resolve issues with software applications and systems Assist with installation, configuration, and software updates Document user queries and their corresponding solutions Collaborate with internal teams to resolve complex technical issues Continuously learn about new software features to support users effectively Requirements Recent graduate in Computer Science, IT, Engineering, or related field Basic understanding of software applications and operating systems (Windows, macOS, Linux) Strong communication skills, both verbal and written Customer service-oriented with a professional attitude Problem-solving skills and attention to detail Eagerness to learn and grow in the software support field Basic knowledge of programming languages such as Python and Java and databases like SQL Previous internships or experience in technical support is a plus About Company: Globussoft builds innovative and cutting-edge technology products for the digital marketing industry. With over 4500 customers in more than 50 countries across 5 continents and over 2 million users who consume our services via the web/mobile and cloud aka SAAS, Globussoft is emerging as a key player in the global digital marketing software solutions space. Globussoft Technologies is a CMM - Level 3, Nasscom Certified, ISO 9001-2000 Certified, Microsoft Gold certified software products company. Started in 2009 and headquartered at Bhilai, India, we are a global software products company providing technology products across a wide range of verticals. Show more Show less

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2.0 years

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Bagalur, Karnataka, India

On-site

System Administrator Positions: 2 Location: Madurai/Bangalore Experience: 2 years We are looking for a System Administrator (Linux Windows/macOS Support). Required Skills 2 years of hands-on Linux administration (command-line proficiency required). Experience in Windows/macOS troubleshooting and support. Familiarity with networking (TCP/IP, VPN, DNS, DHCP). Knowledge of Git, Docker, and virtualization tools. Scripting skills (Bash/Python) for automation. Certifications like RHCSA, CompTIA Linux , Microsoft, or Apple are a plus. Key Responsibilities Linux Systems Administration Install, configure, and maintain Linux servers/workstations (Ubuntu, CentOS, Debian). Manage user access, permissions, and security policies. Monitor system performance, troubleshoot issues, and optimize resources. Automate repetitive tasks using Bash/Python scripting. Manage Git repositories and Docker containers. Windows & macOS Support Provide Level 1/2 technical support for Windows/macOS (software, hardware, network issues). Deploy updates, patches, and security compliance measures. Integrate Windows/macOS devices with Linux systems (file sharing, authentication). Networking & Security Configure and maintain routers, switches, firewalls, and VPNs. Manage DNS, DHCP, and network monitoring tools. Implement security measures (firewalls, intrusion detection, audits). Documentation & User Support Maintain system documentation, IT policies, and procedures. Resolve employee IT issues via helpdesk tickets, email, or in-person support. Backup & Recovery Design and test backup strategies (local/cloud). Ensure data integrity and rapid disaster recovery. Show more Show less

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0 years

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Chennai, Tamil Nadu, India

On-site

Senior System Engineer I Would you like to be part of a team that delivers high-quality software to our customers? Are you a highly visible champion with a ‘can do’ attitude and enthusiasm that inspires others? About Our Team Our global team supports products that educate and provide electronic health records, introducing students to digital charting and preparing them to document care in today’s modern clinical environment. We have a stable product that we strive to maintain while valuing trust, respect, collaboration, agility, and quality in our team. About The Role We’re looking for a Senior Systems Engineer – End User Computing (EUC) to join Elsevier’s EUC Enterprise Engineering team. This is a senior-level role focused on delivering robust, scalable, and high-impact EUC solutions that empower our global workforce. As a senior systems engineer within the team, you'll take ownership of critical systems, drive the execution of strategic initiatives, and bring deep expertise across enterprise technologies. You’ll collaborate closely with cross-functional teams to ensure seamless solution delivery, mentor other engineers, and lead efforts that continuously improve our platform's performance, reliability, and automation. Responsibilities Lead the implementation, configuration, and ongoing improvement of complex EUC solutions across cloud and on-prem environments. Act as a senior escalation point for high-impact technical issues, providing expert-level troubleshooting and resolution. Drive the delivery of enterprise infrastructure projects, working closely with engineering leads, service planning leads, and internal stakeholders. Identify and execute automation and process improvement opportunities, reducing manual overhead and boosting efficiency across EUC operations. Guide and support junior and mid-level engineers through mentorship, code reviews, and collaborative problem-solving. Ensure platform stability and performance through proactive monitoring, tuning, and incident response. Partner with IT operations, security, and business stakeholders to align technology solutions with user needs and compliance requirements. Participate in on-call rotations, supporting the OCC/NOC and delivering after-hours support when necessary. Requirements Deep technical expertise in EUC platforms including Microsoft Endpoint Manager, Intune, Active Directory, Azure, and AWS. Advanced hands-on experience with Windows Server environments, as well as strong working knowledge of MacOS and Linux in enterprise settings. Solid understanding of network services such as DNS, DHCP, and enterprise connectivity. Practical experience with infrastructure monitoring tools (e.g., SCOM) and scripting/automation using PowerShell or similar languages. Demonstrated ability to own complex systems end-to-end, from planning and deployment through to support and continuous improvement. Strong communication skills with a collaborative, delivery-focused mindset. Experience in large-scale enterprise environments, ideally within regulated industries or global organizations. Work in a Way that Works for You We promote a healthy work-life balance across the organization. We offer numerous well-being initiatives, shared parental leave, study assistance, and sabbaticals to help you meet both your immediate responsibilities and long-term goals. Working for You We understand that your well-being and happiness are essential to a successful career. Here are some benefits we offer: Comprehensive Health Insurance. Enhanced Health Insurance Options. Group Life Insurance. Group Accident Insurance. Flexible Working Arrangements. Employee Assistance Program. Medical Screening. Modern Family Benefits including maternity, paternity, and adoption support. Long-Service Awards. Celebratory New Baby Gift. Subsidized Meals (location-specific). Various Paid Time Off options including Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. Free Transport for home-office-home commutes (location-specific). About The Business We are a global leader in information and analytics, assisting researchers and healthcare professionals in advancing science and improving health outcomes. We combine quality information and extensive data sets with analytics to support science and research, health education, and interactive learning. At our company, your work contributes to addressing the world's grand challenges and fostering a sustainable future. We utilize innovative technologies to support science and healthcare, partnering for a better world. Show more Show less

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3.0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

System Engineer III Are you passionate about working with a diverse range of products and technologies? Do you enjoy mentoring and collaborating with colleagues? About The Business LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About The Team Our End User Compute Engineering team is a dedicated group of professionals committed to enhancing the productivity and efficiency of our workforce. We specialize in designing, implementing, and managing end-user computing environments, ensuring seamless operation of endpoint devices, collaboration tools, and automation processes. Our team is at the forefront of technology innovation, continuously evaluating and integrating new solutions to optimize the user experience. We work closely with other departments to maintain high standards of security, compliance, and performance, while also providing mentorship and support to junior engineers. Our goal is to create a modern, efficient, and secure computing environment that empowers our employees to perform at their best. About The Role The Systems Engineer III, End User Tech is a versatile engineer who works on both new and existing technologies. This role involves designing, implementing, and supporting technology and processes related to the end-user computing environment. The focus is on managing and optimizing end-user computing environments, including endpoint devices, collaboration tools, automation, and infrastructure that directly impact employees' daily functions. As part of our dynamic, fast-paced Infrastructure and Operations team, this senior position will be responsible for evaluating new and existing technologies, creating innovation, and efficiencies in imaging, cloud technology, configuration management, and mentoring junior engineers. Responsibilities Act as a Subject Matter Expert (SME) in Infrastructure technologies, with extensive knowledge of enterprise systems such as networking concepts, system integrations, and Active Directory. Provide vision and strategy for end user computing environment including evaluation, recommendation, and implementation of emerging technology, as well as software and hardware road maps to improve customer efficiency and productivity. Design, configure, build endpoint solutions to support the end user compute environment, including, Intune, JAMF, Cloud Management, Desktop Analytics, App management, software updates, Device Compliance and reporting dashboards. Collaborate with security teams, enterprise architects, and business leaders to design, implement, and enhance current solutions. Address a wide range of technical issues. Design, deploy, and oversee enterprise endpoint solutions for Windows, Mac, and Virtual Desktop Infrastructure (VDI). Create automation, scripting and reporting solutions. Offer technical guidance and mentorship to infrastructure and support teams. Partner with vendors and stakeholders to evaluate new technologies. Requirements 3+ years of Systems Engineering experience.BS Engineering/Computer Science or equivalent experience required. 3+ years of related experience in end user compute workspace, including Jamf, Intune or Configuration Manager/SCCM. 3+ years of experience in Microsoft cloud technologies such M365/O365, Entra ID, EMS licensing, Windows Hello for Business, Hybrid and Entra joined devices, MS Autopilot, Azure Conditional Access Policies and policies. 3+ years of experience in and advanced technical support role building documentation and analytics. Change management. Strong problem-solving and communication skills. Knowledge and experience with various end user compute platforms (e.g., iOS, Android, Windows, macOS, Linux, and Server OS). Knowledge and experience with vulnerability management. Experience with a wide range of enterprise application management packaging technologies (MSI, App-V, MSIX, DMG, PKG, etc.). Experienced in supporting standard enterprise applications. Proficient in scripting languages (PowerShell, Python, Bash). Familiarity with ITIL practices, zero-trust security models, ISO 27001 standards, Cyber essentials certification and enterprise networking. Ability to work independently and collaboratively with diverse groups in a team. Effective communication skills, excellent interpersonal skills, independent problem-solving and decision-making, self-direction, and ability to manage a complex workload. Demonstrable track record of success in managing relationships. Demonstrable ability to maintain a team-oriented, professional, and cooperative attitude. Learn more about the LexisNexis Risk team and how we work Show more Show less

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5.0 years

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Hyderabad, Telangana, India

Remote

About Marvell Marvell’s semiconductor solutions are the essential building blocks of the data infrastructure that connects our world. Across enterprise, cloud and AI, automotive, and carrier architectures, our innovative technology is enabling new possibilities. At Marvell, you can affect the arc of individual lives, lift the trajectory of entire industries, and fuel the transformative potential of tomorrow. For those looking to make their mark on purposeful and enduring innovation, above and beyond fleeting trends, Marvell is a place to thrive, learn, and lead. Your Team, Your Impact The Lab Endpoint Security Engineer will be responsible for designing, implementing, and maintaining security solutions to protect the confidentiality, integrity, and availability of our semiconductor lab environments. This role requires developing and implementing security policies, conducting vulnerability and risk assessments, and deploying risk reducing solutions to our labs. The ideal candidate has a strong understanding of lab workflows, embedded systems, and security practices tailored for high-value intellectual property (IP) environments. What You Can Expect Design and implement physical and logical access control systems in engineering labs Harden lab endpoints, test stations, and development tools against unauthorized access or tampering Ensure secure remote access and segmentation of lab environments from corporate IT Collaborate with IT, facilities, and engineering teams to align security with operational needs Define, deploy, and monitor lab-specific security policies (e.g., USB restrictions, debug interface controls) Conduct risk assessments and remediation for lab infrastructure, equipment, and data flows Support monitor of lab networks for abnormal activity and enforce security event response workflows Assist in compliance audits and secure handling of sensitive data (e.g., chip design files, firmware) Collaborate with the vulnerability management team to implement workflows for lab assets, including scanning, triage, patch coordination, and remediation tracking Collaborate with engineering to assess the impact of vulnerabilities on proprietary development tools or lab-built systems Fine tuning, configuration, administration, and management of the endpoint security platforms/solutions. Work with IT endpoint teams to manage Add/remove/Changes and troubleshoot issues related to endpoint security tools What We're Looking For Minimum 5+ years in security engineering, preferably in semiconductor, R&D, or high-tech manufacturing environments. 3+ years proven experience with managing endpoint protection platforms Familiarity with lab tools, embedded development, and secure firmware practices Experience with vulnerability scanning tools and secure lab configuration management Working knowledge of regulatory frameworks (e.g., ISO 27001, NIST 800-171) Experience securing remote access using VPN, ZTNA, or jump-host architectures Understanding of secure boot, code signing, and firmware integrity validation for embedded devices Ability to analyze endpoint telemetry from EDR solutions (e.g., CrowdStrike, SentinelOne) in lab environments Experience managing vulnerability lifecycle processes and risk-based remediation planning for lab endpoints and test systems Experience in scripting languages such as Python, PowerShell, Bash, Perl, Jscript, and knowledge of regular expressions. Experience with administrating a diverse set of physical and virtual platforms, including MS Windows, Linux, and macOS. Ability to maintain, test, and troubleshoot endpoint protection policies and rules. Strong analytical and problem-solving abilities, with attention to detail. Ability to prioritize, drive others to action, deliver results, mentor and develop technical skills in team. Excellent communication and collaboration skills, with the ability to work effectively in a team environment. Ability to work independently and prioritize tasks in a fast-paced, dynamic environment. Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field or equivalent experience Relevant cybersecurity certifications such as CISSP, GIAC, or equivalent Additional Compensation And Benefit Elements With competitive compensation and great benefits, you will enjoy our workstyle within an environment of shared collaboration, transparency, and inclusivity. We’re dedicated to giving our people the tools and resources they need to succeed in doing work that matters, and to grow and develop with us. For additional information on what it’s like to work at Marvell, visit our Careers page. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Show more Show less

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8.0 years

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Hyderabad, Telangana, India

On-site

Job Description Job Purpose ICE Data Services India Private Limited., a subsidiary of Intercontinental Exchange presents a unique opportunity to work with cutting-edge technology and business challenges in the financial sector. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. Engineer, Enterprise Endpoint Solutions is part of the team responsible for the global corporate endpoint computing environment. This position is specifically charged with the management and maintenance of the workstation environment for all ICE, Inc. and subsidiary companies. This position requires strong technical proficiency with a range of enterprise tools, as well as an eager attitude, professionalism, and solid communication skills. Responsibilities Must have Strong experience MAC OS with familiarity with UNIX shell scripting with SH, BASH, and ZSH, or Python. Familiarity with Apple Platform/macOS Mobile Device Management concepts and enterprise deployed application configuration methodologies. Familiarity with JAMF. Experience with JAMF Composer or Visual Studio Code and Munkipkg. Experience in Workspace One (Airwatch) which includes deploying agents, troubleshooting issues, Device management, enrolling devices etc. Good To have Workstation OS - Familiarity with Windows OS. Application Packaging - Experience in terms of building the applications as part of MSI, MST using Flexera Admin Studio or PSADT (PowerShell Deployment Toolkit). Having exposure on packaging applications using tools such MS Intune and JAMF will be an added advantage for this role. Desktop Management Systems - Experience with building and managing desktop management infrastructure using tools such as MECM, MS Intune, Core Management, Autopilot, Azure. Image Management -Experience with Capturing the Image using MDT or PXE methodology and create task sequence and deploy them through SCCM, MECM. Patch Management - Software and OS patch management using SCCM, Cloud Management Gateway (CMG), Windows Evergreen, Windows Update for Business etc. Mobile Device Management: Need experience in terms of managing mobile devices Android, Windows, Apple using varies management tools such as Intune, AirWatch, JAMF etc. Scripting - Strong scripting skills in VBScript, batch and PowerShell required, with advanced knowledge of PowerShell for management and automation a big plus. Should be comfortable performing tasks from the command line. Knowledge And Experience Candidate with more than 8-10+ years of experience in terms of Desktop Management role using varies MACS OS technologies like JAMF, Unix, Python, BASH, ZSH & Microsoft Technologies such as MECM, MS Intune, Azure etc. College degree in Engineering, MIS, CIS, or related discipline preferred. Familiarity in creating test, migration, and delivery plans for delivering software and security patches globally. Familiarity with Service Now and Change/Incident Management practices. Experience in the Financial Services industry a plus. Experience in managing VDI environment (VMware Horizon, Citrix) will be plus. Show more Show less

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6.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Adobe Illustrator is the industry-leading graphic design tool for people who love art, illustration and designing. It offers creative tools to design anything you can imagine – from logos and icons to graphics, typography and illustrations – and customize it with professional-level precision across desktop, mobile and web. The Adobe Illustrator team is looking for a passionate, hardworking and highly motivated engineer and technical problem solver to help build scalable, responsive, next-generation vector editing application that makes vector drawing ubiquitous. Responsibilities Desired Skills and Experience As a developer for Adobe Creative Cloud – Illustrator, you will work with a team of hardworking developers. You and your team will add features in products that are strategic to Adobe’s growth. Partner with Product Manager, fellow engineers, and other partners in defining the roadmap, scope, and work for releases. Lead your features end-to-end starting from gathering requirements, design, implementation, and instrumenting unit and automation test cases. Maintain existing features and constantly strive toward optimizing memory and processing footprint. Should be a proactive self-starter who can develop methods, techniques and evaluation criterion for obtaining results. You would be an expert on one or more platforms and knowledgeable of cross-platform issues, competitive products, and customer requirements. You would contribute significantly towards the development and application of advanced concepts, technologies and expertise within the team. This role involves addressing architecture and design issues for future products, providing strategic direction in evaluating new technologies. Must have Bachelors or Master’s degree in Computer Science or related from a premier institute 6+ years of hands on design / development experience Deep experience in modern C++, object-oriented programming, debugging, and profiling Expertise in writing highly performant native code on platforms like macOS, Windows, Web. Should have excellent computer science fundamentals and a good understanding of architecture, design and performance. Exceptional problem-solving skills Excellent interpersonal skills, written and verbal communication skills Must be familiar with working in a fast paced global environment Good to have Experience in C++/React programming language. Experience with GenAI, ML, Diffusion, LLM, LoRa models. Experience working with SQL database, In-memory cache. Experience with GPU, WebGL, Skia rendering. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015. Show more Show less

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3.0 years

0 Lacs

India

Remote

Remote, India Hi, I'm Aswathi Girijamani, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. This is your opportunity to join one of our high-performing teams. Channel the power of YOU and begin the journey to becoming a CSGer We are looking for a Software Development Engineer II who will: This position is responsible to design, develop, test, and maintain software applications or systems. They collaborate with cross-functional teams to create efficient and reliable software solutions, ensuring they meet project requirements and industry standards. Responsibilities may also include troubleshooting issues, optimizing code, and staying updated with emerging technologies. Design, develop, and improve high-quality code that meets the functional and non-functional requirements and deploy solutions for our customers based on our core platform, Quote & Order. Design and develop new capabilities for our core CPQ , order management platform. Design, develop, and deploy reusable modular software components for integration and processes to be used in customer solutions. Work independently and collaboratively in a creative and agile team and contribute to our development toolchain and methodologies. Work with architects and analysts to understand and interpret end-to-end architecture and client requirements and quality analysts to assess and resolve issues and bugs. Is this opportunity right for you? We are looking for candidates who: Bachelor’s degree in computer science, or technically related field, or equivalent professional experience. 3-5 years software development experience with modern Java SE (8+) Skills in SQL, PostgreSQL, and/or MyBatis, Apache Kafka, GraphQL, and REST API frameworks Development, packaging, and release toolchain experience with CI/CD practices (e.g., Github, Maven, Jenkins, TeamCity, Kubernetes, etc.). Work well within a team environment using Agile methods. Knowledge in Business Process Management and Rules libraries (Camunda, Activiti, Drools, etc.) would be good to have Completely at home in a Linux/MacOS/Docker development environment Soft skills / Other skills: Candidate who is proactive , Has quick learning abilities . Independent Contributor with minimum support while working on projects. Good Communication skills to work with our team in Australia , Europe , CALA, Indonasia & Malasia Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits (Feel free to adjust this by regional benefits!) Work from Home, in-office, or hybrid Employee Belonging Groups Insurance Paid Time Off, Volunteer, and Holiday Time Off And so much more! View More Benefits (https://www.csgi.com/careers/) If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at accommodations@csgi.com. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes. Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here Follow us! LinkedIn | Facebook | Twitter Location(s): India Remote Show more Show less

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0 years

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Noida, Uttar Pradesh, India

On-site

Details: Job Description Experience in running metrics with an understanding of SLAs. Ability to read, write, and interpret business and technical documents. Ability to multi-task and maintain deadlines. Flexible with working in different time zones. Experienced in working with teams from multiple time-zones, multi-national interaction. Experienced in trouble-shooting various operating systems. Able to support users via different communication methods (phone, email, instant messaging). Job Requirements Details: Intune/Azure AD - User Management: On boarding of new users. Assigning User Licenses to users for endpoint configuration. Create, edit or delete Azure Active Directory (AAD) User and Device groups. Intune/AAD - Application Creation and Deployment/Assignment Upload and Configure LOB applications (Windows, iOS and Android). Upload and Configure OEM Store applications (Microsoft, Apple and Google). Deploy LOB applications to endpoints. Deploy OEM Store applications to endpoints. Deploy LOB/Store applications to group of users (AAD user groups). Monitor application deployment status. Intune - Service Administration Assignment of subscriptions and licenses to users. Apple APN cert Management (renewal) Android for Work (Google), Apple Business Manager (Apple), Autopilot (Microsoft). Device settings configuration to enable Azure AD join (for Windows 10 devices) MDM auto enrollment configurations (for Windows 10 devices) Reporting. Intune - Mobile Application Management LOB Application Wrapping for iOS and Android managed applications. Wrap the LOB apps using iOS SDK. Wrap the LOB apps using Android SDK. Intune - Device/Profile Management Create, Maintain, Update, Deploy and Delete policies Configuration policies like Device restrictions, Wi-Fi profile, domain join profile etc. Compliance Policies iOS, Android and Windows. Device Life Cycle Enrollment process of endpoints (iOS, Windows 10 and Android). Retire and Wipe Devices. AAD/Intune - Conditional Access Create, Maintain, Update, Deploy and Delete CA policies CA for Windows, Android, iOS, MacOS. Intune - Auto-Pilot Excellent Experience On The Below. Extensive experience in Design & implementation of Microsoft Endpoint Configuration Manager (MECM)/SCCM environment including Co-Management, CMG Extensive experience in designing and execute the technical implementation of Windows 10 Autopilot\Modern Management solution using Intune, Azure AD, Office365 based on client requirements and design specifications. Production of High-level/Low Level Design documentations. Proficient in customizing and deploying Windows 10. Knowledge on Group Policy Objects, Active Directory security and compliancy configurations and migrating to Intune CSP\ADMX templates. Experience in setting up Intune based Software Distribution, Patch Management, Windows as Service, Driver Management processes. Configure Device Compliance, Conditional access and endpoint protection policies, Windows Defender, Bitlocker, Windows Hello for Business etc. Experience in Microsoft Azure AD, AzureAD AppProxy. In depth understanding with deployment technologies to include, but not limited to AD DS, AD FS, AAD Connect, Identity & Access Management, MFA, RMS, AIP Mobile Device Management and Mobile Application Management (MAM); protection and app restrictions on for Outlook and Office mobile apps on various mobile devices. Show more Show less

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5.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Job Description: Position Summary: The IT System Administrator is responsible for overseeing and managing the organization's IT environment, including hardware and software, excluding network. The role also includes incident and change management and supporting employee on- and off-boarding processes. To succeed in this position, candidates should have at least five years of experience in system administration or a similar role. Strong communication skills, both written and verbal, are essential. Technical expertise in network management, system security, and a variety of operating systems is required. Problem-solving abilities and customer service skills are also important for this role, and relevant certifications will be considered advantageous. Responsibilities: Administer IT environment – workstations, printers, servers, software installation, inventory management, updates, patches, etc. Administer Microsoft Windows servers – installation, configuration, upgrade, patching etc. Manage Windows and Mac OS, device deployment by MDM solutions and patching of OS and third-party software. Manage user and service accounts and permissions. Maintaining system administration documentation and systems based on best practices. Observe and enforce group IT guidelines and IT standard operating procedures. Analyze, troubleshoot, and resolve problems. Follow best practices and strategies for application deployment and infrastructure maintenance. Perform Incident management – troubleshoot and resolve incidents. Perform Change management – plan and implement changes. Monitor and manage systems, and services health. Monitor of infrastructure components and application performance. Manage and handle logistics for IT equipment. Support the IT aspects of employee on- and off-boarding processes. Follow up on ticket requests and escalate as needed. Requirements: 5 years of experience as Systems Administrator or similar position. Fluent in English, both written and verbal. Excellent communication and problem-solving skills. Ability to work well in a team and under tight deadlines. Excellent customer service skills. Experience with MS Endpoint manager (Intune). Experience with Microsoft Windows servers and MacOS. Experience with managing (Azure) Active Directory. Experience with AD, DNS, DHCP, ADFS, NPS, CA. Experience with Office 365, Exchange and SharePoint. Preferred Requirements: Experience with Atlassian products (Jira Service Management). Virtualization certificates. Windows Server certificates. Network infrastructure certificates. ITIL certificates. Other IT related certificates. AML RightSource is committed to fostering a diverse work environment and is proud to be an equal opportunity employer. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Show more Show less

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0 years

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Gurgaon Rural, Haryana, India

On-site

Description Position at LeadVenture India IT Specialist We are looking for an IT Specialist who will be responsible for the ongoing development and improvement of our technology infrastructure, internal enterprise systems, endpoints, and users. We are looking for a technology enthusiast and go-getter who can adapt to a complex, changing, and variably paced environment while demonstrating top-tier IT and infrastructure support principles to support operations across geographies. You will also be working alongside various software development teams to guarantee service availability and respond quickly to adverse events within our infrastructure that impact our customers. Here is more of what you’ll get to do: Monitor and respond to Tier 1 & Tier 2 tickets, including escalated tickets requiring advanced/time-sensitive troubleshooting. This role will require working out of Gurgaon office. Investigate and resolve routine hardware, software, and network issues Install and update client software in an enterprise environment Educate and train users on proper use of company supported systems and software Follow all standard operating procedures (SOP) through the effective use of Knowledge Management Work with Level 2 Tech to update knowledgebase documentation Work with Level 2 Tech to create accounts and configure hardware as part of the on-boarding process Provision hardware following the current process Repair or replace client hardware as necessary Monitor internal assets to ensure accurate inventory records Support VoIP phone systems and infrastructure Support Office 365 and Google Workspace environments Perform network troubleshooting and issue resolution Willing to follow through with odd jobs and tasks as needed or asked, if not to perform personally, but to ensure the right person is found for continuation. You’ll thrive in this role if you have: Strong English spoken and written skills. Experience managing Microsoft Cloud Services: Azure, Office 365, Exchange, Intune, etc. Experience in Active Directory, O365 Admin and Google Workspace experience in an enterprise setting Understanding of networking fundamentals (TCP/IP, VPN, QoS, VoIP, routing) Certifications in ITIL, MCSA/E, CCNA, Network+, Security+, A+ Experience working with Windows Server 2019/2022 and virtualization technologies (Hyper-V, VMware) Experience supporting, troubleshooting, and deploying Windows 10 & 11 operating systems. Possess a basic understanding of networking principles and concepts and have experience troubleshooting common problems. Experience supporting MacOS Possess excellent documentation, attention to detail, time management, and prioritization skills. Bachelor’s degree in IT from a recognized university. Who we are: LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spik, Dealer Car Search, Frazer, TCS Technologies, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture. LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge. Show more Show less

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