194 Lucidchart Jobs - Page 5

Job Description Strong understanding of networking protocols, including TCP/IP, BGP, OSPF, and others. Expert in data center network architecture Experience with virtualization and containerization technologies. Proficient in technical documentation and using design tools (Visio, Lucidchart). Hands-on experience with packet capture and analysis tools. Experience with network testing tools and methodologies (e.g., Wireshark, Iperf, NetFlow) Experience with automation tools and scripting (e.g., Python, Ansible). Primary Skills Familiarity with virtualization and cloud networking (AWS, Azure, Openstack) NetConf/Yang, GRPC, and Openflow protocols Knowledge of containers technologies(docker, kubernetes) Show more Show less

Join us as a System Analyst at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards. You'll spearhead the evolution of our digital landscape, driving innovation and excellence. You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences. To be successful as a System Analyst you should have experience with: Business Analyst / System Analyst experience with focused on Salesforce (Sales, Service, or Experience Cloud). Strong understanding of Salesforce platform capabilities: custom objects, flows, validations, approvals, and integrations. Proven track record in leading large-scale Salesforce projects from requirements to delivery in Agile/Scrum environments. Experience creating clear, testable user stories and acceptance criteria. Proficiency in business process modeling and stakeholder management across business and IT. Hands-on experience with tools like JIRA, Confluence, Lucidchart, Visio, or equivalent. Salesforce Certified Business Analyst (OR Relevant Other Salesforce certification like App Builder , Admin , Sales cloud etc). Excellent written and verbal communication skills. Some Other Highly Valued Skills May Include Experience in banking or financial services domain – understanding of KYC, onboarding, lending, wealth management, or compliance processes. Familiarity with Salesforce AI features (Einstein GPT, Prompt Builder, Next Best Action). Awareness of the latest Salesforce innovations like Hyperforce, Salesforce Data Cloud, Flow Orchestration, and dynamic forms. Experience integrating Salesforce with platforms like Mulesoft, Boomi, or financial systems via REST/SOAP APIs. Exposure to CRM Analytics (Tableau CRM) or other enterprise reporting tools. Understanding of regulatory and data privacy frameworks relevant to the financial sector (e.g., GDPR, SOX). You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. This role is based out of Pune. Purpose of the role To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of proposed solutions. Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget. Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope. Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively. Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave. Back to nav Share job X(Opens in new tab or window) Facebook(Opens in new tab or window) LinkedIn(Opens in new tab or window) Show more Show less

In the Age of AI, Cprime reshapes operating models and rewires workflows to deliver enterprise transformation. We are your Intelligent Orchestration Partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift your enterprise toward AI native thinking. For over 20 years, we've changed the way companies operate by transforming their people, processes, and technology, including partnering with 300 of the Fortune 500 companies. In this new era, Cprime helps companies unlock unprecedented speed and efficiency by embedding AI at the core of their business and infusing it into every function, process, and team. We are seeking a highly experienced and analytical Senior Business Analyst to join our growing team. The Senior Business Analyst will play a critical role in bridging the gap between business needs and technology solutions. This individual will be responsible for leading discovery sessions, eliciting and documenting detailed requirements, analyzing complex business processes, and collaborating with cross-functional teams to deliver effective and efficient solutions that align with strategic objectives. The ideal candidate will possess strong communication, problem-solving, and leadership skills, with a proven track record of successful project delivery in an agile environment. Key Responsibilities Requirements Elicitation & Analysis: Lead and facilitate workshops, interviews, and other sessions to elicit, analyze, and document current state of business and technology landscape from various stakeholders. Strong ability to listen and ask relevant and pertinent questions to client stakeholders to elicit current state, pain points, opportunities and future state information Translate high-level business needs into clear, concise, and actionable functional and non-functional requirements, user stories, use cases, and process lows. Perform in-depth analysis of current state business processes, identify pain points, and propose optimized future state processes. Prepare business capability maps, business process inventory, business process maps and value streams from information collected in discovery meetings Define, collect and analyze platform and process metrics data to evaluate current state of a client’s business, people and technology capabilities Conduct feasibility studies and impact analyses for proposed solutions. Documentation & Communication: Create comprehensive and well-structured documentation, including Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), user stories, process maps, and data flow diagrams Create comprehensive current state, transitional state and future state documentation such as capability maps, business process flows, value streams using BPMN, Archimate or other modeling languages Effectively communicate requirements to technical teams (developers, QA), project managers, and business stakeholders, ensuring a shared understanding. Act as a primary liaison between business units and technical teams throughout the project lifecycle. Solution Design & Validation: Analyze and propose business process optimization via process improvement methodologies such as automation, process simplification & process optimization Collaborate with solution architects and technical teams to design optimal solutions that meet business requirements and align with enterprise architecture standards. Participate in solution design reviews and provide valuable business insights. Project Leadership & Mentorship: Lead and mentor junior business analysts, providing guidance on best practices, methodologies, and tools. Contribute to the continuous improvement of business analysis processes and methodologies within the organization. Manage stakeholder expectations and facilitate conflict resolution. Support project managers in planning, tracking, and reporting project status. Data Analysis & Reporting: Analyze data to identify trends, opportunities, and potential risks. Develop reports and dashboards to provide insights into business performance and project progress. Qualifications Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field. 5 years of experience as a Business Analyst, with at least 2 years in a Senior Business Analyst role. Proven expertise in requirements elicitation, analysis, documentation, and management using various techniques (e.g., interviews, workshops, surveys, prototyping). Strong understanding of software development lifecycle (SDLC) methodologies, particularly Agile (Scrum, Kanban). Proficiency in creating process flow diagrams, use cases, user stories, and other business analysis artifacts. Excellent analytical, problem-solving, and critical thinking skills. Exceptional communication (written and verbal), interpersonal, and presentation skills, with the ability to articulate complex concepts to diverse audiences. Strong stakeholder management and negotiation abilities. Proficiency with business analysis tools (e.g., JIRA, Confluence, Microsoft Visio, Lucidchart, Azure DevOps). Preferred: Master's degree or relevant certifications (e.g., CBAP, PMI-PBA, CSPO). Business process modeling certifications, EA platform or tool certifications Familiarity with data modeling, SQL, or other data analysis tools. Experience working with remote or globally distributed teams. Knowledge of UX/UI principles and design thinking. Must have: Strong prior experience with BPMN or similar modeling languages Strong experience leading discovery calls with stakeholders, ability to listen keenly, ask relevant questions and capture information Strong experience with process modeling tools such as visio, draw.io or similar enterprise architecture modeling tools Strong experience with documenting capability maps, process maps, value streams What We Believe In At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized. Equal Employment Opportunity Statement Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. Show more Show less

The ideal candidate will have experience in data privacy and protection, with a strong understanding of regulations such as GDPR, CCPA, and ISO 27001. They will be responsible for ensuring that the organizations data handling practices are compliant with these regulations, and will work to implement data governance policies and procedures to protect sensitive information. The successful candidate will have strong data analysis skills, with the ability to collect and analyze data to inform data governance and consent management decisions. They will be responsible for developing and implementing consent management processes, and will work to ensure that the organization is transparent and compliant in its data handling practices, with a focus on data privacy and protection. Ab out the Role: In this opportunity as the Data Analyst and Privacy Operations, you will: We are seeking a detail-oriented and experienced Data Analyst to join our Data Integrity & Identity team, with a focus on Privacy Operations. This team is an enabling function within our Responsible AI pillar, responsible for ensuring the organizations compliance with data protection regulations such as GDPR, CCPA, and ISO 27001. The team is focused on helping business functions implement technology and automated solutions to enhance compliance with personal data legislation and adhere to data management best practices. The Data Analyst will support the data integrity and identity program by applying privacy by design principles on a global scale, with a focus on data privacy, data protection, and consent management. This individual will assist with a variety of projects, including consent management, cookie compliance, data residency, and enterprise identity, ensuring that each aligns with our privacy objectives. This role is ideal for someone with a keen interest in how technology and automation can be leveraged to improve the handling of personal data on a global scale, with a focus on data privacy, data protection, and consent management. The successful candidate will demonstrate a strong understanding of data analysis, data governance, and data protection principles About You: Youre a fit for the role of Data Analyst, if you meet all or most of these criteria: A minimum of 3-6 years in a data analyst role, preferably within the data governance or privacy space. Key responsibilities include preparing engaging socialization materials to communicate the programs value and achievements to stakeholders, leveraging their proficiency in MS Office (Excel and PowerPoint), Azure DevOps, PowerBI, and Lucidchart. Additionally, the analyst should be able to demonstrate a strong technical understanding that would enable them to execute tasks like cookie scanning and categorization and the manipulation of extensive data sets and CSV files, to support our reporting requirements. Seeking candidates with proven experience in data migration projects, ensuring smooth data transfer between systems while upholding data integrity and adhering to privacy regulations. Looking for individuals with strong skills in data mapping to effectively align data sources with target systems, guaranteeing accurate and consistent data representation across different platforms. Require proficiency in managing and analyzing large datasets, utilizing tools such as Power BI and advanced Excel techniques to facilitate data-driven insights and support decision-making. Candidates should have experience or a keen interest in working with consent management solutions, focusing on enhancing practices and ensuring compliance with data handling regulations. A degree in Information Technology, Data Science, Computer Science, or a related field. Proficiency in data management tools and ETL processes, with experience using Power BI and data visualisation platforms. Advanced expertise in MS Office, particularly MS Excel, to effectively manage and analyze large CSV files and extensive datasets, ensuring accurate data manipulation and reporting. Experience with large-scale data handling, including working with extensive datasets and CSV files, to support efficient data manipulation and reporting. Strong analytical and problem-solving skills to support data integration, mapping, migration and data residency projects. Keen attention to detail to ensure data accuracy and integrity throughout the handling and reporting processes. This position plays a vital role in ensuring our data integrity and identity practices are strong, compliant, and aligned with our strategic objectives. If you are a creative thinker passionate about enhancing personal data controls, we encourage you to apply. #LI-VGA1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.

Business Unit Cubic Corporation Company Details When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more on Cubic.com. Job Details Job Summary: We are looking for an experienced and strategic Principal Network Engineer to lead our enterprise networking team. You will be the go-to expert for designing, implementing, and securing large-scale network infrastructure. If you have deep technical knowledge, leadership skills, and a passion for innovation in networking, this role is for you. Essential Job Duties And Responsibilities Design and implement highly available, secure, and scalable network architectures across LAN/WAN, data center, and cloud. Lead end-to-end execution of network transformation projects, including SD-WAN, cloud integration, and data center migrations. Drive root cause analysis and resolution for major network incidents (P1/P2) and performance issues. Collaborate with InfoSec and IT teams to implement network security policies and Zero Trust models. Mentor and guide senior/junior network engineers; promote best practices and technical excellence. Manage vendor relationships, hardware/software procurement, and budget forecasts. Implement monitoring tools and provide executive-level reporting on network health and risks. Technical Expertise Expected Core Networking Deep understanding of BGP, OSPF, EIGRP, RIP, STP, HSRP/VRRP Strong IPv4/IPv6 skills, route redistribution, MPLS, QoS Experience with enterprise-grade switches and routers (Cisco, Juniper, Arista) Network Security Hands-on with Cisco ASA, Firepower, Palo Alto, Fortinet Implementation of IPSec/SSL VPNs, ACLs, NAC (Cisco ISE/Aruba ClearPass) Familiarity with Zero Trust, segmentation, and certificate-based access (PKI) Cloud & Hybrid Networking Experience with AWS, Azure, or GCP networking (VPCs, ExpressRoute, Transit Gateway) Site-to-site VPN, cloud firewalls, load balancers, and private link setups Automation & Scripting Skilled in Python, Ansible, and Terraform for network automation and orchestration Familiarity with REST APIs, NETCONF, and Cisco NSO Monitoring & Troubleshooting Tools: Wireshark, NetFlow, SolarWinds, PRTG, Zabbix, Splunk Expertise in RCA, performance tuning, SNMP/syslog management Architecture & Standards Experience with Cisco Validated Designs (CVDs), ITIL, and TOGAF frameworks Compliance awareness (PCI-DSS, ISO 27001, HIPAA) Proficient in documentation tools (Visio, Lucidchart) Qualifications Bachelor’s/Master’s degree in Computer Science, IT, or a relevant field. 10+ years in networking roles, with 3+ years in a leadership or principal capacity. CCNP/CCIE, PCNSE, or equivalent certifications highly preferred. Worker Type Employee Show more Show less

Experience : 3 to 5 years Employment Type: Full Time Location: Mumbai Summary This role is perfect for someone eager to learn and grow in both business analysis and project management. You'll gain hands-on experience while contributing to meaningful projects in a supportive, team-oriented environment. Key Responsibilities Work with stakeholders to gather, document, and analyze business requirements. Assist in creating workflows, diagrams, and basic reports to support project objectives. Participate in identifying opportunities for process improvements or system enhancements. Collaborate with teams to understand and define user needs. Help with User Acceptance Testing (UAT) by preparing test cases and consolidating feedback. Support the coordination of project tasks to ensure milestones are met on time. Maintain project schedules and track progress using simple tools and templates. Organize team meetings, prepare agendas, and document action items. Communicate updates to project teams and stakeholders clearly and effectively. Monitor risks or challenges and escalate them to senior team members when needed. Skills and Qualifications :Essential Skills : Strong organizational skills with the ability to manage multiple tasks and priorities. Excellent verbal and written communication skills to interact with diverse teams. Basic knowledge of tools like Microsoft Excel, Word, and PowerPoint. Familiarity with collaboration tools such as Google Workspace, Microsoft Teams, or Slack. Analytical thinking with an eagerness to learn how to solve problems and propose solutions. Nice-to-Have Skills (Preferred But Not Mandatory) Exposure to project management tools like JIRA, Trello, or Asana. Basic understanding of project management methodologies (Agile, Scrum, or Waterfall). Experience with data analysis or visualization tools like Excel Pivot Tables or Power BI. Knowledge of creating simple process diagrams using tools like Lucidchart or Visio. Educational Background Bachelor's degree in Business Administration, Information Technology, or a related field. Relevant internships or academic projects demonstrating interest in business analysis or project coordination are highly valued. Show more Show less

About PhonePe Group: PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Location: Bangaluru Team: Customer Experience (CX) Reporting To: Sr. Manager CX Strategy About PhonePe PhonePe is India's leading digital payments platform, empowering over 400 million users and 32 million merchants with seamless and secure financial transactions. Since our inception in 2016, we have revolutionised digital payments, pioneering UPI-based transactions and expanding into financial services including digital gold, mutual funds, and insurance. Our mission is to deliver innovative and inclusive financial solutions that enhance the lives of our customers. Our Culture At PhonePe, we thrive on a culture of ownership, empowerment, and innovation. We believe in entrusting our people to take initiative, experiment boldly, and deliver exceptional results. Our teams are collaborative, passionate, and committed to creating customer-centric solutions at scale. About The Customer Experience (CX) Team The CX team is at the forefront of creating delightful, friction-free customer journeys. We put customers first in every decision, relentlessly pursuing opportunities to simplify interactions, resolve pain points, and improve response times. Our goal is to design and deliver scalable experiences that exceed expectations and reinforce trust. Role Overview As an Associate Manager – CX Process Design, you will take charge of defining and improving the end-to-end customer handling experience across touchpoints. This includes designing robust customer support flows, BOT workflows, and operational processes that directly influence business outcomes. In this role, you will own the process design charter for CX, working cross-functionally to drive automation, efficiency, and user satisfaction. Key Responsibilities Customer Journey Optimisation : Analyse end-to-end customer journeys to identify friction points and improvement opportunities to Design intuitive, scalable workflows across app, chat, voice,self-serve channels & other channels. And Build SOPs and support playbooks to improve efficiency and performance. Automation Design (BOT / AI) : Design flows that address common customer queries with minimal human intervention.Define escalation protocols, fallback logic, and resolution paths to increase BOT efficiency.Continuously improve BOT performance through data analysis and user feedback. Continuous Improvement : Streamline existing processes to improve metrics like First Response Time (FRT), Average Handling Time (AHT), and resolution accuracy.Apply design thinking and first principles to challenge legacy workflows and develop innovative solutions.Drive continuous process improvement initiatives that scale with business growth. Data-Driven Execution : Conduct Voice of Customer (VOC) analysis, RCA, and feedback loop implementation.Track and influence L1 metrics, including NPS, customer satisfaction, and order completion rates.Leverage dashboards and data insights to validate hypotheses and measure success. Cross-Functional Stakeholder Collaboration : Partner with Product, Operations, Category, Sales, and internal CX teams to align process changes with broader business goals.Communicate clearly and persuasively with stakeholders across levels, including leadership. Ideal Candidate Profile BTech or MBA from a Tier 1/2 institution. 3+ years of experience in CX/operations/process design; experience in product-based startups, FinTechs or quick commerce Proven ability to understand customer journeys with hands-on experience in designing & implementing processes or automated workflows using process modeling, simulation, and optimization techniques. Strong analytical and problem-solving skills with a data-first mindset. Expertise in tools like Lucidchart, Miro, or similar for flow mapping; familiarity with BOT platforms is a plus. Exceptional communication, collaboration, and stakeholder management abilities. Demonstrated ownership and ability to thrive in a fast-paced, dynamic environment. Why Join PhonePe? Join one of India’s most trusted and innovative fintech brands. Be part of building the future of quick commerce with Pincode. Work with passionate and talented peers who are customer-obsessed. Opportunity to own impactful projects and grow in a high-performance culture. Enjoy competitive compensation, benefits, and an empowering work environment. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe on our blog. Life at PhonePe PhonePe in the news Show more Show less

Hello Candidates, Greetings from Navabrind IT Soltions!!. We have a job opening for IT Business Analyst- Ecommerce/ERP for our Chennai and Bengaluru offices. We are seeking a skilled and detail-oriented IT Business Analyst with over 5 years of experience in either Ecommerce or ERP domain projects . The ideal candidate will be responsible for analyzing business requirements, translating them into technical specifications, and serving as the liaison between business stakeholders and technical teams to deliver high-impact digital and enterprise solutions. Job Description: Collaborate with stakeholders to gather, analyze, and document business and functional requirements for Ecommerce platforms or ERP systems. Translate business needs into detailed use cases, user stories, process flows, wireframes, and requirement specifications. Work with development and QA teams to ensure technical feasibility and validate delivered solutions against business requirements. Conduct gap analysis, feasibility studies, and ROI analysis for new features or modules. Facilitate workshops, stakeholder interviews, and requirements gathering sessions. Support UAT planning, execution, and issue resolution in coordination with QA and business users. Track and manage change requests and ensure alignment with project scope and objectives. Assist in project planning, timeline estimation, and risk identification. Stay current on Ecommerce trends, ERP technologies (like SAP, Oracle, NetSuite, MS Dynamics), and best practices. Qualification: Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field. 5+ years of experience as a Business Analyst in Ecommerce or ERP project environments. Strong knowledge of Ecommerce platforms (e.g., Magento, Shopify, Salesforce Commerce Cloud) or ERP systems (e.g., SAP, Oracle, NetSuite, Dynamics). Proven experience with business process modeling tools (e.g., BPMN, Visio, Lucidchart). Familiarity with Agile, Scrum, and Waterfall project methodologies. Proficient in tools like JIRA, Confluence, Microsoft Office, and requirement management systems. Strong communication, analytical, and problem-solving skills. Ability to manage multiple priorities in a dynamic, fast-paced environment. Interested can share your resume to catherine.s@navabrindit.com Regards, Catherine. Show more Show less

Role Description: We are seeking a detail-oriented and proactive Process Manager to join our team. This pivotal role is responsible for documenting, analyzing, and improving business processes across the organization, ensuring operational efficiency and alignment with strategic objectives. The successful candidate will collaborate closely with business process owners to create a comprehensive business process map, identify opportunities for improvement, and recommend IT tools to optimize workflows. Additionally, the role involves writing detailed requirements documents to guide IT development efforts, bridging the gap between business needs and technical solutions. Key Responsibilities: 1. Business Process Documentation: · Document all business processes across the organization into a comprehensive and up-to-date business process map. · Ensure processes are accurately represented, standardized, and accessible to stakeholders. · Maintain and regularly update the process documentation to reflect organizational changes. 2. Process Analysis and Improvement: · Analyze existing business processes to identify inefficiencies, bottlenecks, and areas for improvement. · Propose and implement operational improvements in collaboration with business process owners. · Develop and enforce process standards to ensure consistency and quality across the organization. 3. IT Tool Recommendations and Integration: · Identify and recommend IT tools and solutions to enhance process efficiency and automation. · Collaborate with IT teams to ensure tools align with business needs and integrate seamlessly with existing systems. · Support the deployment and adoption of IT tools, including training and user support. 4. Requirements Gathering and Documentation: · Collaborate with business process owners to gather and understand requirements for IT development. · Write clear and detailed requirements documents to serve as the foundation for technical development. · Act as the liaison between business units and IT teams, ensuring alignment and understanding of requirements. 5. Collaboration and Stakeholder Management: · Work closely with business process owners to ensure a thorough understanding of their processes and needs. · Facilitate workshops and meetings to gather input, validate processes, and align stakeholders. · Build strong relationships across departments to foster collaboration and ensure project success. Preferred Candidate Profile: The ideal candidate is detail-oriented and highly organized, capable of efficiently managing multiple tasks and shifting priorities. They bring a proactive, solution-driven mindset and are always looking for ways to improve processes and outcomes. Strong facilitation and communication skills are essential, as the role involves leading workshops, discussions, and collaborative sessions to drive alignment and results. Required Qualifications Education and Experience: · Bachelor’s degree in business administration, Industrial Engineering, Information Systems, or a related field. · 5+ years of experience in process management, business analysis, or a similar role. · Experience with process mapping tools (e.g., Visio, Lucidchart, ARIS) and IT requirement documentation. Skills and Competencies: · Strong knowledge of process improvement methodologies (e.g., Lean, Six Sigma) and best practices. · Excellent analytical skills with the ability to identify inefficiencies and propose effective solutions. · Proficiency in writing clear, detailed, and structured requirements documents. · Familiarity with IT systems, tools, and their role in supporting business processes. · Exceptional communication and interpersonal skills to collaborate effectively with diverse stakeholders. Show more Show less

About Amgen Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. About The Role Role Description: As part of the cybersecurity organization, In this vital role you will be responsible for designing, building, and maintaining data infrastructure to support data-driven decision-making. This role involves working with large datasets, developing reports, executing data governance initiatives, and ensuring data is accessible, reliable, and efficiently managed. The role sits at the intersection of data infrastructure and business insight delivery, requiring the Data Engineer to design and build robust data pipelines while also translating data into meaningful visualizations for stakeholders across the organization. The ideal candidate has strong technical skills, experience with big data technologies, and a deep understanding of data architecture, ETL processes, and cybersecurity data frameworks. Roles & Responsibilities: Design, develop, and maintain data solutions for data generation, collection, and processing. Be a key team member that assists in design and development of the data pipeline. Build data pipelines and ensure data quality by implementing ETL processes to migrate and deploy data across systems. Develop and maintain interactive dashboards and reports using tools like Tableau, ensuring data accuracy and usability Schedule and manage workflows the ensure pipelines run on schedule and are monitored for failures. Collaborate with multi-functional teams to understand data requirements and design solutions that meet business needs. Develop and maintain data models, data dictionaries, and other documentation to ensure data accuracy and consistency. Implement data security and privacy measures to protect sensitive data. Leverage cloud platforms (AWS preferred) to build scalable and efficient data solutions. Collaborate and communicate effectively with product teams. Collaborate with data scientists to develop pipelines that meet dynamic business needs. Share and discuss findings with team members practicing SAFe Agile delivery model. What We Expect Of You We are all different, yet we all use our unique contributions to serve patients. The Data engineer professional we seek is one with these qualifications. Basic Qualifications: Master’s degree and 1 to 3 years of experience of Computer Science, IT or related field experience OR Bachelor’s degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Preferred Qualifications: Hands on experience with data practices, technologies, and platforms, such as Databricks, Python, GitLab, LucidChart, etc. Hands-on experience with data visualization and dashboarding tools—Tableau, Power BI, or similar is a plus Proficiency in data analysis tools (e.g. SQL) and experience with data sourcing tools Excellent problem-solving skills and the ability to work with large, complex datasets Understanding of data governance frameworks, tools, and best practices Knowledge of and experience with data standards (FAIR) and protection regulations and compliance requirements (e.g., GDPR, CCPA) Good-to-Have Skills: Experience with ETL tools and various Python packages related to data processing, machine learning model development Strong understanding of data modeling, data warehousing, and data integration concepts Knowledge of Python/R, Databricks, cloud data platforms Experience working in Product team's environment Experience working in an Agile environment Professional Certifications: AWS Certified Data Engineer preferred Databricks Certificate preferred Soft Skills: Initiative to explore alternate technology and approaches to solving problems Skilled in breaking down problems, documenting problem statements, and estimating efforts Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to handle multiple priorities successfully Team-oriented, with a focus on achieving team goals EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Show more Show less

Greetings from Technogen !!! We thank you for taking time about your competencies and skills, while allowing us an opportunity to explain about us and our Technogen , we understand that your experience and expertise are relevant the current open with our clients. TechnoGen Brief Overview: TechnoGen, Inc. is an ISO 9001:2015, ISO 20000-1:2011, ISO 27001:2013, and CMMI Level 3 Global IT Services Company headquartered in Chantilly, Virginia. TechnoGen, Inc. (TGI) is a Minority & Women-Owned Small Business with over 20 years of experience providing end-to-end IT Services and Solutions to the Public and Private sectors. TGI provides highly skilled and certied professionals and has successfully executed more than 345 projects. TechnoGen is committed to helping our clients solve complex problems and achieve their goals, on time and under budget. LinkedIn: https://www.linkedin.com/company/technogeninc/about/ Total years of experience: Relevant years of experience: CTC (Including Variable): ECTC: Notice Period: Reason for change: Current location: Reason for Willingness to relocate : Availability for a teams call (two slots): Brief write up on how you could be a great fit for the role : Job Title : Technical Writer Location : Bangalore Required Experience : 4-5+ years Job Summary : Responsibilities:- Collaborate with software development teams to produce clear and concise API documentation. Develop and maintain other technical documentation, including troubleshooting guides, deployment steps, and getting started guides. Ensure documentation is accurate, up-to-date, and easily accessible to users. Work closely with developers, product managers, and other stakeholders to gather information and understand documentation requirements. Create diagrams, charts, and other visual aids to enhance the clarity of documentation. Review and edit documentation created by other team members to ensure consistency and quality. Continuously improve documentation processes and standards. Stay current with industry trends and best practices in technical writing. Manage documentation projects from inception to completion, ensuring timely delivery. Conduct user research and usability testing to improve documentation. Develop and maintain a documentation style guide to ensure consistency across all materials. Train and mentor team members on best practices in technical writing. Requirements: Bachelor's degree in Technical Writing, Computer Science, Information Technology, or a related field. Proven experience as a Technical Writer in a software development environment. Strong understanding of API documentation and software development processes. Excellent written and verbal communication skills. Ability to translate complex technical concepts into clear and user-friendly documentation. Proficiency in documentation tools Swagger and Confluence. Experience with diagramming tools like Visio, Lucidchart, or draw.io. Familiarity with version control systems (e.g., Git). Strong organizational and time management skills. Attention to detail and commitment to quality. Preferred Qualifications:- Familiarity with cloud technologies and DevOps practices. Familiarity with Postman, Jira and Git. Familiarity with Agile methodologies and working in Agile environments. Ability to conduct usability testing and user research to improve documentation based on the same. Best Regards, Syam.M | Sr.IT Recruiter syambabu.m@technogenindia.com www.technogenindia.com | Follow us on LinkedIn

Sr. Business Analyst Key Responsibilities Requirement Elicitation & Analysis Conduct stakeholder interviews, workshops, and JAD sessions to gather functional and non-functional requirements. Perform detailed analysis to understand end-user needs and define clear and comprehensive business requirements. Evaluate current systems/processes and propose enhancements. Product Specification & Documentation Convert requirements into User Stories, Use Cases, and Acceptance Criteria in tools like JIRA, Planner Maintain Product Backlogs and contribute to Sprint Planning with the Agile team. Create supporting documents such as Process Flows, Wireframes, and Data Flow Diagrams. Stakeholder Management Collaborate with cross-functional teams including Product Owners, Developers, QA Engineers, and UI/UX Designers. Act as the bridge between technical teams and non-technical stakeholders to ensure mutual understanding. Product Lifecycle Management Support the entire product lifecycle from ideation to post-launch reviews. Participate in Product Roadmap discussions and strategic planning. Conduct GAP Analysis, Feasibility Studies, and Competitive Benchmarking. Testing & Quality Assurance Design and execute UAT plans, and support QA teams in developing test cases. Validate product releases and ensure alignment with business goals and compliance standards. Required Skills & Tools Strong knowledge of Agile (Scrum/Kanban) and SDLC methodologies Expertise in tools like: JIRA, Confluence, Trello Figma, Balsamiq, Lucidchart (for wireframes and workflows) SQL (for data analysis and querying) Excellent documentation, presentation, and stakeholder communication skills Ability to handle multiple projects simultaneously and work in a fast-paced environment Qualifications Bachelor’s/Master’s degree in Business Administration, Computer Science, Information Technology, or related field 5–8 years of experience in Business Analysis, preferably in a product-based or SaaS environment Professional certification is a plus: CBAP, PMI-PBA, CSPO, or Agile BA certifications Preferred Domain Experience FinTech, HealthTech, EdTech, E-commerce, or SaaS platforms Working with B2B/B2C product lines Show more Show less

A career within Financial Markets Business Advisory services, will provide you with the opportunity to contribute to a variety of audit, regulatory, valuation, and financial analyses services to design solutions that address our clients’ complex accounting and financial reporting challenges, as well as their broader business issues. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Job Summary A career within the Real Estate Technology (RE Technology) team will develop expertise in implementation of various technologies used in managing real estate across the globe - Yardi, Planon, Tango, etc, with a focus on Investment Accounting module experience, ETL (Extract, Transform, Load), and strong SQL skills. As a RE Technology Implementation and ETL Specialist, you will be responsible for leading and managing the implementation of software, ensuring seamless data integration, and providing technical expertise to support business operations. The candidate will be responsible for analyzing and improving business processes within our clients' real estate operations. This role requires an understanding of real estate practices, excellent analytical skills, and the ability to gather and document requirements effectively. The ideal candidate will be adept at identifying inefficiencies and recommending solutions to streamline operations and enhance overall productivity. Additionally, the role involves supporting strategic initiatives, identifying and documenting process and technology requirements and supporting technology implementations. Job Description What does this role entail? Process Analysis Evaluate existing real estate processes and workflows to identify areas for improvement. Conduct thorough analyses to understand process inefficiencies and bottlenecks. Document processes and workflows based upon client meetings and interactions Develop and implement strategies to optimize processes and enhance operational efficiency. Requirements Gathering Collaborate with stakeholders, including clients, team members, and management, to gather and document business requirements. Participate in interviews, workshops, and surveys to understand stakeholder needs and expectations. Translate business requirements into functional specifications and actionable plans. Process Documentation Create detailed process documentation, including process maps, flowcharts, and standard operating procedures (SOPs). Ensure all documentation is accurate, up-to-date, and accessible to relevant stakeholders. Maintain a repository of process documentation and update it regularly to reflect changes and improvements. Software Implementations Define requirements for and support the selection of Real Estate software solutions (e.g., Yardi, MRI, Plannon, ). Plan and implement software solutions and the associated business process changes. Work with REITs, Institutional Investors, Developers, etc., in varying industry segments including office, retail, multi-family, industrial, and hotel/resort. Project Management Lead and manage process improvement projects from initiation to completion. Monitor project progress, track milestones, and ensure timely delivery of deliverables. Support project budgeting, forecasting and Coordinate with cross-functional teams to ensure alignment and successful implementation of process changes. Work with REITs, Investment Managers, Real Estate Service Providers, etc., across industry segments including office, retail, multi-family, industrial, and hotel/resort. Essential Job Functions Define requirements for software solutions. Implement software solutions and associated process changes. Perform strategic planning at an organizational, operational, and IT level. Undertake diagnostic analysis from an operational process and IT effectiveness view. Suggest and implement leading practices and process improvements. What skill does it take? Must-have Prior experience in business analysis role within software deployments Strong analytical skills with the ability to interpret complex data and make data-driven decisions. Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders. Attention to detail and strong organizational skills. Knowledge of Real Estate software solutions (e.g., Yardi, MRI). Good-to-have Strong knowledge of investment accounting principles, practices, and financial reporting standards. Playing a role in discussions, proactively ask questions and share an informed point of view Project management experience with a track record of successfully leading process improvement initiatives. Proficiency in process mapping tools and software (e.g., Visio, Lucidchart). Proven experience in process analysis, requirements gathering, and process documentation within the real estate industry. Qualifications Minimum Educational Qualifications: Bachelors Degree in Accounting, Finance, Mathematics, Statistics, Economics, Real Estate, Engineering (of any discipline), Geoinformatics, Business Administration, Information Technology B.Com, B.Tech, B.Sc, BBA Credentials - Good To Have CPA, CA, CFA, CAIA, FRM, Masters in relevant field of expertise or MBA or PGDM/PGDBM in Finance from premium institute only Min years of Experience Requirement (Credential) - 2 years Non credentialed - 3 years Show more Show less

Requirements Description and Requirements 5+ years of proven experience, ideally within a service delivery or software testing environment. Create, review, and maintain high-quality technical documentation for service delivery and testing processes, procedures, tools, and systems. Develop clear and concise test case documentation, test reports, process workflows, and user guides. Document the overall testing life cycle, including test planning, test execution, and defect tracking, ensuring that documentation is aligned with the organization's standards. Create and update knowledge base articles and FAQs related to service delivery and testing. Work closely with engineers, product owners, and service delivery managers to capture technical requirements and workflows. Collaborate with cross-functional teams, including developers, quality assurance, and project management, to gather necessary technical information. Ensure all documentation is accessible and easy to understand for non-technical stakeholders. Provide training or support to internal teams and clients by delivering clear explanations of complex systems or processes. Review existing documentation processes and suggest improvements for efficiency, accuracy, and user experience. Actively contribute to maintaining up-to-date documentation to reflect changes in systems, tools, and processes. Continuously improve templates, styles, and documentation standards across the organization. Support the creation and maintenance of test scripts, test data, and detailed reports from testing activities. Maintain a clear record of test results, issues, and resolutions. Work with the team to ensure that the documentation aligns with test automation scripts and other testing artifacts. Use various tools such as Google Suite (Docs, Sheets, Slides, etc.) to develop, manage, and collaborate on technical documents. Leverage collaborative platforms such as Confluence, SharePoint, and Jira to track progress and ensure documentation is easily accessible. Utilize version control systems and maintain history on document changes for accurate reference. Additional Job Description Proficient in using MS Office, and Google Suite (Docs, Sheets, Slides, Drive) for documentation, collaboration, and reporting. Working knowledge of other tools for version control, document management, and test automation. Ability to translate complex technical concepts into user-friendly content. Strong collaboration skills to work effectively with cross-functional teams and stakeholders. Experience with graphic design or diagramming tools is a plus (e.g., Lucidchart, Microsoft Visio). Ability to adapt to rapidly changing environments and new technologies. EEO Statement At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent. Equal Opportunity Employer At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. Show more Show less

A career within Financial Markets Business Advisory services, will provide you with the opportunity to contribute to a variety of audit, regulatory, valuation, and financial analyses services to design solutions that address our clients’ complex accounting and financial reporting challenges, as well as their broader business issues. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. Responsibilities As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Job Summary A career within the Real Estate Technology (RE Technology) team will develop expertise in implementation of various technologies used in managing real estate across the globe - Yardi, Planon, Tango, etc, with a focus on Investment Accounting module experience, ETL (Extract, Transform, Load), and strong SQL skills. As a RE Technology Implementation and ETL Specialist, you will be responsible for leading and managing the implementation of software, ensuring seamless data integration, and providing technical expertise to support business operations. The candidate will be responsible for analyzing and improving business processes within our clients' real estate operations. This role requires an understanding of real estate practices, excellent analytical skills, and the ability to gather and document requirements effectively. The ideal candidate will be adept at identifying inefficiencies and recommending solutions to streamline operations and enhance overall productivity. Additionally, the role involves supporting strategic initiatives, identifying and documenting process and technology requirements and supporting technology implementations. Job Description What does this role entail? Process Analysis Evaluate existing real estate processes and workflows to identify areas for improvement. Conduct thorough analyses to understand process inefficiencies and bottlenecks. Document processes and workflows based upon client meetings and interactions Develop and implement strategies to optimize processes and enhance operational efficiency. Requirements Gathering Collaborate with stakeholders, including clients, team members, and management, to gather and document business requirements. Participate in interviews, workshops, and surveys to understand stakeholder needs and expectations. Translate business requirements into functional specifications and actionable plans. Process Documentation Create detailed process documentation, including process maps, flowcharts, and standard operating procedures (SOPs). Ensure all documentation is accurate, up-to-date, and accessible to relevant stakeholders. Maintain a repository of process documentation and update it regularly to reflect changes and improvements. Software Implementations Define requirements for and support the selection of Real Estate software solutions (e.g., Yardi, MRI, Plannon, ). Plan and implement software solutions and the associated business process changes. Work with REITs, Institutional Investors, Developers, etc., in varying industry segments including office, retail, multi-family, industrial, and hotel/resort. Project Management Lead and manage process improvement projects from initiation to completion. Monitor project progress, track milestones, and ensure timely delivery of deliverables. Support project budgeting, forecasting and Coordinate with cross-functional teams to ensure alignment and successful implementation of process changes. Work with REITs, Investment Managers, Real Estate Service Providers, etc., across industry segments including office, retail, multi-family, industrial, and hotel/resort. Essential Job Functions Define requirements for software solutions. Implement software solutions and associated process changes. Perform strategic planning at an organizational, operational, and IT level. Undertake diagnostic analysis from an operational process and IT effectiveness view. Suggest and implement leading practices and process improvements. What skill does it take? Must-have Prior experience in business analysis role within software deployments Strong analytical skills with the ability to interpret complex data and make data-driven decisions. Excellent communication and interpersonal skills, with the ability to work collaboratively with diverse stakeholders. Attention to detail and strong organizational skills. Knowledge of Real Estate software solutions (e.g., Yardi, MRI). Good-to-have Strong knowledge of investment accounting principles, practices, and financial reporting standards. Playing a role in discussions, proactively ask questions and share an informed point of view Project management experience with a track record of successfully leading process improvement initiatives. Proficiency in process mapping tools and software (e.g., Visio, Lucidchart). Proven experience in process analysis, requirements gathering, and process documentation within the real estate industry. Qualifications Minimum Educational Qualifications: Bachelors Degree in Accounting, Finance, Mathematics, Statistics, Economics, Real Estate, Engineering (of any discipline), Geoinformatics, Business Administration, Information Technology B.Com, B.Tech, B.Sc, BBA Credentials - Good To Have CPA, CA, CFA, CAIA, FRM, Masters in relevant field of expertise or MBA or PGDM/PGDBM in Finance from premium institute only Min years of Experience Requirement (Credential) - 2 years Non credentialed - 3 years Show more Show less

Role Description: We are seeking a detail-oriented and proactive Process Manager / Business Analyst to join our team. This pivotal role is responsible for documenting, analyzing, and improving business processes across the organization, ensuring operational efficiency and alignment with strategic objectives. The successful candidate will collaborate closely with business process owners to create a comprehensive business process map, identify opportunities for improvement, and recommend IT tools to optimize workflows. Additionally, the role involves writing detailed requirements documents to guide IT development efforts, bridging the gap between business needs and technical solutions. Key Responsibilities: 1. Business Process Documentation: · Document all business processes across the organization into a comprehensive and up-to-date business process map. · Ensure processes are accurately represented, standardized, and accessible to stakeholders. · Maintain and regularly update the process documentation to reflect organizational changes. 2. Process Analysis and Improvement: · Analyze existing business processes to identify inefficiencies, bottlenecks, and areas for improvement. · Propose and implement operational improvements in collaboration with business process owners. · Develop and enforce process standards to ensure consistency and quality across the organization. 3. IT Tool Recommendations and Integration: · Identify and recommend IT tools and solutions to enhance process efficiency and automation. · Collaborate with IT teams to ensure tools align with business needs and integrate seamlessly with existing systems. · Support the deployment and adoption of IT tools, including training and user support. 4. Requirements Gathering and Documentation: · Collaborate with business process owners to gather and understand requirements for IT development. · Write clear and detailed requirements documents to serve as the foundation for technical development. · Act as the liaison between business units and IT teams, ensuring alignment and understanding of requirements. 5. Collaboration and Stakeholder Management: · Work closely with business process owners to ensure a thorough understanding of their processes and needs. · Facilitate workshops and meetings to gather input, validate processes, and align stakeholders. · Build strong relationships across departments to foster collaboration and ensure project success. Preferred Candidate Profile: The ideal candidate is detail-oriented and highly organized, capable of efficiently managing multiple tasks and shifting priorities. They bring a proactive, solution-driven mindset and are always looking for ways to improve processes and outcomes. Strong facilitation and communication skills are essential, as the role involves leading workshops, discussions, and collaborative sessions to drive alignment and results. Required Qualifications Education and Experience: · Bachelor’s degree in business administration, Industrial Engineering, Information Systems, or a related field. · 5+ years of experience in process management, business analysis, or a similar role. · Experience with process mapping tools (e.g., Visio, Lucidchart, ARIS) and IT requirement documentation. Skills and Competencies: · Strong knowledge of process improvement methodologies (e.g., Lean, Six Sigma) and best practices. · Excellent analytical skills with the ability to identify inefficiencies and propose effective solutions. · Proficiency in writing clear, detailed, and structured requirements documents. · Familiarity with IT systems, tools, and their role in supporting business processes. · Exceptional communication and interpersonal skills to collaborate effectively with diverse stakeholders. Show more Show less

About SimplyFI Softech Pvt. Ltd. SimplyFI Softech Pvt. Ltd. is a fast-growing, product-based company building innovative solutions using Artificial Intelligence and Blockchain technologies. Job Overview We are looking for a dynamic and detail-oriented Business Analyst with 2+ years of experience to join our product team. You will play a key role in bridging the gap between technical teams and business stakeholders by analyzing requirements, defining product specifications, and ensuring timely delivery of client-centric solutions. Key Responsibilities Gather, analyze, and document business requirements through stakeholder interviews, research, and process mapping Translate business needs into clear functional and technical specifications for development teams Conduct market and competitor analysis to support product positioning and development Work closely with the Product Manager, Developers, and QA to deliver features and enhancements Create user stories, wireframes, workflows, and use cases Support client onboarding and act as a liaison during solution implementation Perform UAT (User Acceptance Testing) and assist with product demos and training sessions Monitor project progress and help resolve functional bottlenecks Required Skills & Qualifications 2+ years of experience as a Business Analyst, preferably in a SaaS or tech-driven environment Strong analytical, communication, and documentation skills Familiarity with tools like JIRA, Confluence, Figma, Lucidchart, or similar Understanding of SDLC and Agile methodologies Ability to engage with both technical and non-technical stakeholders Experience in BFSI, EdTech, or Blockchain domains is a plus Bachelor's degree in Business, Computer Science, or a related field (MBA preferred) Show more Show less

India - Hyderabad JOB ID: R-217092 ADDITIONAL LOCATIONS: India - Hyderabad WORK LOCATION TYPE: On Site DATE POSTED: Jun. 03, 2025 CATEGORY: Information Systems ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description: As part of the cybersecurity organization, In this vital role you will be responsible for designing, building, and maintaining data infrastructure to support data-driven decision-making. This role involves working with large datasets, developing reports, executing data governance initiatives, and ensuring data is accessible, reliable, and efficiently managed. The role sits at the intersection of data infrastructure and business insight delivery, requiring the Data Engineer to design and build robust data pipelines while also translating data into meaningful visualizations for stakeholders across the organization. The ideal candidate has strong technical skills, experience with big data technologies, and a deep understanding of data architecture, ETL processes, and cybersecurity data frameworks. Roles & Responsibilities: Design, develop, and maintain data solutions for data generation, collection, and processing. Be a key team member that assists in design and development of the data pipeline. Build data pipelines and ensure data quality by implementing ETL processes to migrate and deploy data across systems. Develop and maintain interactive dashboards and reports using tools like Tableau, ensuring data accuracy and usability Schedule and manage workflows the ensure pipelines run on schedule and are monitored for failures. Collaborate with multi-functional teams to understand data requirements and design solutions that meet business needs. Develop and maintain data models, data dictionaries, and other documentation to ensure data accuracy and consistency. Implement data security and privacy measures to protect sensitive data. Leverage cloud platforms (AWS preferred) to build scalable and efficient data solutions. Collaborate and communicate effectively with product teams. Collaborate with data scientists to develop pipelines that meet dynamic business needs. Share and discuss findings with team members practicing SAFe Agile delivery model. What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Data engineer professional we seek is one with these qualifications. Basic Qualifications: Master’s degree and 1 to 3 years of experience of Computer Science, IT or related field experience OR Bachelor’s degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Preferred Qualifications: Hands on experience with data practices, technologies, and platforms, such as Databricks, Python, GitLab, LucidChart, etc. Hands-on experience with data visualization and dashboarding tools—Tableau, Power BI, or similar is a plus Proficiency in data analysis tools (e.g. SQL) and experience with data sourcing tools Excellent problem-solving skills and the ability to work with large, complex datasets Understanding of data governance frameworks, tools, and best practices Knowledge of and experience with data standards (FAIR) and protection regulations and compliance requirements (e.g., GDPR, CCPA) Good-to-Have Skills: Experience with ETL tools and various Python packages related to data processing, machine learning model development Strong understanding of data modeling, data warehousing, and data integration concepts Knowledge of Python/R, Databricks, cloud data platforms Experience working in Product team's environment Experience working in an Agile environment Professional Certifications: AWS Certified Data Engineer preferred Databricks Certificate preferred Soft Skills: Initiative to explore alternate technology and approaches to solving problems Skilled in breaking down problems, documenting problem statements, and estimating efforts Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to handle multiple priorities successfully Team-oriented, with a focus on achieving team goals EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Overview: We are seeking a detail-oriented and proactive Business Analyst (BA) with experience in telephony systems, Computer Telephony Integration (CTI), and Salesforce integration projects to support a discovery and onboarding initiative for a modern Contact Center platform. This role will act as a critical liaison between business stakeholders and the engineering team responsible for platform configuration and implementation. The ideal candidate will also bring light Scrum Master experience, capable of facilitating Agile ceremonies and tracking progress in a collaborative environment. Key Responsibilities: Lead requirement-gathering sessions with business stakeholders for contact center onboarding. Analyze and document current-state and future-state workflows, especially for telephony and CTI use cases. Translate business needs into clear, actionable requirements and user stories for contact center engineering teams. Collaborate with Salesforce teams to align contact center integration requirements. Act as the primary point of contact between stakeholders and engineers during the discovery phase. Coordinate and manage communication across multiple stakeholders, ensuring alignment and timely delivery of discovery outputs. Facilitate Agile/Scrum ceremonies such as stand-ups, backlog grooming, and sprint planning in a limited Scrum Master capacity. Track and report on discovery progress, risks, and issues. Maintain comprehensive documentation of requirements, decisions, and process flows. Qualifications: 5+ years of experience as a Business Analyst, preferably in a contact center or telephony environment. Experience with CTI technologies, telephony platforms (e.g., Genesys, Avaya, Amazon Connect, etc.), and integration with Salesforce. Strong understanding of Contact Center operational workflows. Experience working in Agile environments and familiarity with Scrum ceremonies. Excellent communication and stakeholder management skills. Ability to create detailed process flows, requirements documents, and user stories. Comfortable facilitating meetings and driving alignment across business and technical teams. Prior experience in a discovery or pre-implementation phase is a strong plus. Scrum Master certification (CSM or equivalent) is a plus, but not required. Preferred Tools and Technologies: Salesforce (Service Cloud or CRM integrations) Contact Center platforms (e.g., Genesys, NICE, Five9, Amazon Connect) CTI middleware solutions Jira, Confluence, Lucidchart (or other process documentation tools) Show more Show less

Department Hierarchy Corporate Delivery Job posted on Jun 03, 2025 Employee Type Full Time Employee Experience range (Years) 2 years - 5 years Designation: Assistant Manager Department : Healthcare Service & Corporate Delivery Location: Gurgaon, Haryana About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities– And we’re just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Brief about the Team In Tata 1mg, the Corporate Delivery team is likely responsible for identifying and executing strategic projects and initiatives that align with the company's long-term goals and objectives. Key Responsibilities: Understand project requirements and translate them into clear execution plans. Design process flows using tools like Figma, Draw.io, Lucidchart, or Visio. Draft, update, and standardize Standard Operating Procedures (SOPs). Track and manage project timelines, deliverables, and risks. Create and maintain dashboards in Google Sheets (using formulas, pivots, charts) to monitor KPIs and progress. Use data to identify bottlenecks and propose process improvements. Collaborate with internal stakeholders to ensure alignment and delivery. Maintain documentation of learnings, decisions, and process changes. Required Skills: Excellent documentation and SOP-writing skills. Proficient in Google Sheets / Excel (formulas, pivot tables, charts). Familiarity with SQL (basic level would also work). Some experience with process mapping tools like Figma, Draw.io, Lucidchart, Visio, etc. Strong communication and cross-functional collaboration skills. An analytical mindset with a structured problem-solving approach. Ability to manage multiple tasks in a fast-paced environment. Exposure to project management and change management practices. Preferred Background: Prior experience in operations, strategy, business process management, or project execution roles. Understanding of how functions like tech/product/procurement/ops work together. Comfortable working in a startup or agile environment. Familiarity with Lean Six Sigma or Opex principles would be a good add-on. Why Join Us? Tata 1mg provides one of the most exciting and high growth environments to work in. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being an integral part of the Strategic Initiatives will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg. Disclaimer Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence, and merit.

Job Title: Business Analyst Executive Location: Jaipur, Rajasthan, India Experience: 1-3 Years ( work from office ) Monday to Friday 10 to 7 Job Summary: We are looking for a motivated Business Analyst to understand business needs, document requirements, and collaborate on delivering solutions. You'll use your analytical skills to contribute to project success. This is a great opportunity for someone with 1-3 years of experience to grow. Responsibilities: Work with stakeholders to understand business problems and needs. Elicit, analyze, and document business, functional, and non-functional requirements. Translate business needs into technical specifications. Experienced with job portals such as Freelancer, Willing, and Upwork. Willing and able to work in shifts and accommodate different time zones as required. Create and maintain project documentation (BRDs, FSDs, user stories, process maps). Assist with testing and gather user feedback. Analyze data to support decisions and identify improvements. Support project managers with tracking and communication. Stay updated on business analysis best practices. Contribute to a positive team environment. Engage in pre-sales activities, providing technical expertise and solutions design support to potential clients. Qualifications: Bachelor's degree in Business, Computer Science, IT, or related field. 1-3 years of Business Analyst experience. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficientin requirement elicitation and documentation. Familiarity with SDLC and agile methodologies. Experience with process modeling tools (e.g., Visio, Lucidchart) is a plus. Basic understanding of databases/SQL is desirable. Ability to work independently and in a team. Strong organizational and time management skills. Job Type: Full-time Pay: ₹17,978.00 - ₹45,502.00 per year Benefits: Paid time off Schedule: Day shift Supplemental Pay: Performance bonus Language: Hindi (Preferred) Work Location: In person

Bridge business & technical domains, responsible for analysis, documentation & implementation of solutions working closely stakeholders, contributing to process improvements, requirement gathering & project deliverables.

Department Hierarchy Corporate Delivery Job posted on Jun 03, 2025 Employee Type Full Time Employee Experience range (Years) 2 years - 5 years Designation: Assistant Manager Department : Healthcare Service & Corporate Delivery Location: Gurgaon, Haryana About Tata 1mg Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities– And we’re just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently. Know more about us: https://www.1mg.com/aboutUs Brief about the Team In Tata 1mg, the Corporate Delivery team is likely responsible for identifying and executing strategic projects and initiatives that align with the company's long-term goals and objectives. Key Responsibilities: Understand project requirements and translate them into clear execution plans. Design process flows using tools like Figma, Draw.io, Lucidchart, or Visio. Draft, update, and standardize Standard Operating Procedures (SOPs). Track and manage project timelines, deliverables, and risks. Create and maintain dashboards in Google Sheets (using formulas, pivots, charts) to monitor KPIs and progress. Use data to identify bottlenecks and propose process improvements. Collaborate with internal stakeholders to ensure alignment and delivery. Maintain documentation of learnings, decisions, and process changes. Required Skills: Excellent documentation and SOP-writing skills. Proficient in Google Sheets / Excel (formulas, pivot tables, charts). Familiarity with SQL (basic level would also work). Some experience with process mapping tools like Figma, Draw.io, Lucidchart, Visio, etc. Strong communication and cross-functional collaboration skills. An analytical mindset with a structured problem-solving approach. Ability to manage multiple tasks in a fast-paced environment. Exposure to project management and change management practices. Preferred Background: Prior experience in operations, strategy, business process management, or project execution roles. Understanding of how functions like tech/product/procurement/ops work together. Comfortable working in a startup or agile environment. Familiarity with Lean Six Sigma or Opex principles would be a good add-on. Why Join Us? Tata 1mg provides one of the most exciting and high growth environments to work in. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being an integral part of the Strategic Initiatives will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg. Disclaimer Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence, and merit.

Job Description We are seeking a detail-oriented and analytical Business Analyst with experience in the finance domain to join our team. The successful candidate will be responsible for gathering and analyzing business requirements, translating them into functional specifications, and working closely with stakeholders and development teams to deliver impactful financial solutions. Key Responsibilities Collaborate with business stakeholders to elicit, analyze, and document business and system requirements. Translate business needs into clear, actionable user stories and functional specifications. Conduct gap analysis and impact assessments for new and existing processes. Work closely with product owners, Scrum Masters, QA, and development teams in an Agile environment. Assist in defining project scope, objectives, and success criteria. Facilitate workshops, interviews, and meetings with stakeholders. Support user acceptance testing (UAT) and ensure business requirements are met. Track and manage changes to business requirements throughout the project lifecycle. Prepare detailed documentation including business requirements documents (BRDs), functional specifications (FRDs), and process flows. Required Skills & Qualifications 3+ years of experience as a Business Analyst, with a strong background in the finance domain. Proven ability to gather and document complex business requirements. Experience in banking, investment, insurance, CRM or regulatory financial environments. Strong understanding of financial products, services, and market regulations. Familiarity with Agile methodologies and tools such as Jira, Confluence, or Azure DevOps. Excellent analytical thinking, problem-solving, and communication skills. Proficiency in tools like Microsoft Excel, PowerPoint, Visio, or Lucidchart. Nice To Have Experience with regulatory or compliance-driven projects Knowledge of PCI DSS, fraud prevention, and chargeback management. Exposure to digital payment platforms (PayPal, Stripe, Apple Pay, Google Pay). Experience of working with UI/UX design tools such as Figma. Basic SQL skills for data validation and reporting. BA certifications (CBAP, CCBA, or PMI-PBA) preferred. Experience with customer onboarding and KYC workflows in the US market (ref:hirist.tech) Show more Show less

Position overview: As a Business Process Excellence Lead- Intermediate you drive and oversee the transformation of existing business processes to enhance efficiency, productivity and performance. You may lead specific improvement projects employing methodologies such as Lean Six Sigma or Kaizen to drive change. You provide guidance and training to others. Key responsibilities Conduct thorough analysis on existing business processes to identify inefficiencies, bottlenecks, and areas of improvement Utilize data-driven insights and performance metrics to assess process effectiveness and identify opportunities for optimization Design streamlined, standardized, and scalable medium to high complexity business processes that leverage best practices and innovation solutions Identify and evaluate technology solutions that support process automation, digitization, and efficiency gains Facilitate training and mentor yellow or green belt Lean Six Sigma projects to drive desirable business outcomes Oversee smooth implementation of process improvement and measure its post-implementation results Core competencies Giving support, focusing on customers, embracing technology, managing self-development Leadership competencies N/A no people management accountabilities Functional competencies Strong knowledge of process improvement methodologies, tools and technologies (Visio, LucidChart, statistical software…) Strong analytical skills, with the ability to translate complex data into actionable insights Ability to solve complex problems, taking a new perspective on existing solutions; exercise judgment based on the analysis of multiple sources of information Strong communication, interpersonal and senior stakeholder management skills Strong expertise in project management methodologies and best practices Qualifications 3+ years of experience in process improvement Bachelor’s degree in Business, Engineering or related field Yellow belt Lean Six Sigma certification; green belt certification is desirable B2+ oral and written English Show more Show less