194 Lucidchart Jobs - Page 2

Job Description- Key Responsibilities: Engage with business stakeholders across manufacturing units, supply chain, and operations to gather and analyze business requirements. Document functional and non-functional requirements, workflows, user stories, and acceptance criteria. Translate business requirements into clear technical specifications and collaborate with IT and development teams. Analyze and optimize manufacturing processes such as production planning, quality control, inventory, and maintenance. Conduct gap analysis, impact assessments, and root cause analysis to support business decision-making. Support ERP, MES, or SCM system implementations and enhancements through the entire SDLC. Facilitate UAT, training, and post-go-live support to ensure seamless adoption. Ensure documentation is clear, accurate, and aligned with organizational standards. Act as a communication bridge between functional users and technical teams to ensure alignment and traceability. Stay updated with industry trends, digital manufacturing practices, and emerging tools/technologies. Required Skills & Qualifications: Bachelor’s degree in Engineering, IT, Business, or related field. 3.5 to 8 years of experience as a Business Analyst, preferably in the manufacturing or supply chain domain. Strong understanding of manufacturing business processes such as: Production Planning (PP) Quality Management (QM) Maintenance (PM) Inventory & Warehouse Management (WM) Procurement (MM) and Order Fulfillment (SD) Hands-on experience with one or more ERP systems such as: SAP (PP/MM/QM/PM/SD) Oracle EBS / Oracle Fusion Microsoft Dynamics 365 IFS / Infor LN Familiarity with MES or SCADA systems such as Siemens Opcenter , GE Proficy , or Rockwell FactoryTalk is a plus. Proficiency in tools like MS Excel , Visio / Lucidchart / Draw.io , Confluence , Jira , Azure DevOps , PowerPoint , and Word . Experience working in Agile or Waterfall project environments. Excellent documentation, stakeholder communication, and problem-solving skills. Preferred Qualifications: Experience in manufacturing sectors like Automotive, Pharma, Electronics, FMCG, or Heavy Engineering. Exposure to Lean Manufacturing , Six Sigma , or Industry 4.0 initiatives. Knowledge of SQL basics or reporting tools (Power BI, Tableau) is an advantage. Certifications like CBAP , PMI-PBA , CSPO , or similar are a plus.

Join us as a System Analyst at Barclays, where you will be responsible for supporting the successful delivery of location strategy projects to plan, budget, agreed quality and governance standards You'll spearhead the evolution of our digital landscape, driving innovation and excellence You will harness cutting-edge technology to revolutionise our digital offerings, ensuring unparalleled customer experiences, To be successful as a System Analyst you should have experience with: 5+ years of Business Analyst / System Analyst experience with at least 5 years focused on Salesforce (Sales, Service, or Experience Cloud), Strong understanding of Salesforce platform capabilities: custom objects, flows, validations, approvals, and integrations, Proven track record in leading large-scale Salesforce projects from requirements to delivery in Agile/Scrum environments, Experience creating clear, testable user stories and acceptance criteria, Proficiency in business process modeling and stakeholder management across business and IT, Hands-on experience with tools like JIRA, Confluence, Lucidchart, Visio, or equivalent, Salesforce Certified Business Analyst (OR Relevant Other Salesforce certification like App Builder , Admin , Sales cloud etc), Excellent written and verbal communication skills, Some Other Highly Valued Skills May Include Experience in banking or financial services domain understanding of KYC, onboarding, lending, wealth management, or compliance processes, Familiarity with Salesforce AI features (Einstein GPT, Prompt Builder, Next Best Action), Awareness of the latest Salesforce innovations like Hyperforce, Salesforce Data Cloud, Flow Orchestration, and dynamic forms, Experience integrating Salesforce with platforms like Mulesoft, Boomi, or financial systems via REST/SOAP APIs, Exposure to CRM Analytics (Tableau CRM) or other enterprise reporting tools, Understanding of regulatory and data privacy frameworks relevant to the financial sector (e-g , GDPR, SOX), You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills, This role is based out of Pune, Purpose of the role To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities, Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation, Development of business requirements that will address business problems and opportunities, Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations, Support the creation of business cases that justify investment in proposed solutions, Conduct feasibility studies to determine the viability of proposed solutions, Support the creation of reports on project progress to ensure proposed solutions are delivered on time and within budget, Creation of operational design and process design to ensure that proposed solutions are delivered within the agreed scope, Support to change management activities, including development of a traceability matrix to ensure proposed solutions are successfully implemented and embedded in the organisation, Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness Collaborate closely with other functions/ business divisions, Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others, OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes, Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues, Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda, Take ownership for managing risk and strengthening controls in relation to the work done, Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function, Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy, Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc) to solve problems creatively and effectively, Communicate complex information 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience, Influence or convince stakeholders to achieve outcomes, All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave,

Our Company Teradata is the connected multi-cloud data platform for enterprise analytics company Our enterprise analytics solve business challenges from start to scale Only Teradata gives you the flexibility to handle the massive and mixed data workloads of the future, today, The Teradata Vantage architecture is cloud native, delivered as-a-service, and built on an open ecosystem These design features make Vantage the ideal platform to optimize price performance in a multi-cloud environment, What Youll Do We are seeking a highly skilled Oracle Systems Architect to design, implement, and optimize Oracle ERP solutions, focusing on financial modules such as Accounts Payable (AP), Accounts Receivable (AR), Cash Management, General Ledger (GL), Revenue Management, and Subscription Management The ideal candidate will have deep expertise in Oracle Cloud ERP, E-Business Suite (EBS), or Fusion applications and will play a critical role in ensuring seamless integration and performance of financial processes across the organization, Key Duties And Responsibilities Solution Architecture & Design: Design and develop scalable, high-performing Oracle ERP solutions aligned with business needs, Define system architecture, ensuring seamless integration of AP, AR, Cash Management, GL, Revenue Management, and Subscription Management Provide strategic direction for ERP system enhancements, upgrades, and cloud migrations, Implementation & Optimization: Lead the implementation of Oracle Financial modules, ensuring best practices and optimal configurations Optimize financial workflows and reporting structures for efficiency and accuracy Identify performance bottlenecks and recommend system improvements, Integration & Data Management: Ensure seamless data flow between Oracle ERP and other enterprise systems Develop integration strategies using middleware tools such as Oracle Integration Cloud (OIC), Oracle SOA Suite, or APIs Establish data governance policies to maintain data integrity and compliance, Compliance & Security: Ensure compliance with GAAP, IFRS, SOX, and other regulatory standards, Implement role-based access controls (RBAC) and security best practices, Support audits and ensure financial data accuracy, Stakeholder Collaboration: Work closely with finance, IT, and business leaders to gather requirements and translate them into technical solutions Provide technical leadership to development teams and vendors Conduct user training and support change management initiatives, Troubleshooting & Support: Provide Level 3 support for ERP-related incidents and escalations Troubleshoot issues related to AP, AR, GL, Cash Management, Revenue Management, and Subscription Management Develop documentation, knowledge bases, and best practice guides, Who Youll Work With Join our Information Technology team supporting the Oracle Fusion ecosystem, where you'll drive architectural decisions, application roadmaps, maintenance, and execution Collaborate with cross-functional teams to optimize operations and achieve business goals This role reports to the Sr Director of Technology, leading our Oracle Fusion practice, What Makes You a Qualified Candidate Bachelors or masters degree in computer science, Information Technology, Finance, or a related field, 10+ years of experience in Oracle ERP architecture and implementation, Strong expertise in Oracle Cloud Fusion ERP, Proven ability leveraging analytical and problem-solving skills in a fast-paced environment What Youll Bring Detail-oriented individual with the ability to understand, implement, and improve technical solutions Strong presentation, communication (written and verbal) skills, and interpersonal skills Ability to juggle and prioritize multiple tasks within a collaborative team environment Drive and desire to learn and grow both technical and functional skill sets Proficient in Microsoft Word, Excel, PowerPoint, Visio, and Lucid Chart Why We Think Youll Love Teradata We prioritize a people-first culture because we know our people are at the very heart of our success We embrace a flexible work model because we trust our people to make decisions about how, when, and where they work We focus on well-being because we care about our people and their ability to thrive both personally and professionally We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement It is a deep commitment to doing the work to foster an equitable environment that celebrates people for all of who they are, Teradata invites all identities and backgrounds in the workplace We work with deliberation and intent to ensure we are cultivating collaboration and inclusivity across our global organization ? We are proud to be an equal opportunity and affirmative action employer We do not discriminate based upon race, color, ancestry, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related conditions), national origin, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status,

We are seeking a highly experienced Senior Business Analyst to play a critical role in our global ERP Oracle Fusion implementation, along with Salesforce, Darwinbox, payroll systems, and Power BI integration. The ideal candidate will work closely with business stakeholders, technology teams, and implementation partners to ensure that business requirements are effectively captured, analysed, and translated into functional specifications. The Senior Business Analyst will facilitate business process improvements, support system configuration and testing, and drive change management efforts to ensure successful adoption of new enterprise systems. The role requires a deep understanding of ERP, CRM, HRMS, and analytics tools, along with strong analytical, communication, and problem-solving skills. Key Responsibilities Business Analysis Requirements Gathering Collaborate with key stakeholders across finance, HR, sales, supply chain, and IT to gather, document, and validate business requirements. Translate business needs into clear and concise functional specifications for ERP Oracle Fusion, Salesforce, Darwinbox, Payroll, and Power BI solutions. Facilitate workshops and interviews to define current and future business processes, identifying gaps and opportunities for improvement. Work closely with developers, solution architects, and implementation partners to ensure requirements are accurately implemented. Solution Design System Implementation Assist in defining system configurations, workflows, and user access requirements to support business operations. Collaborate with technical teams to design integrations between ERP, CRM, HRMS, and other enterprise applications. Support data migration efforts, ensuring accuracy, consistency, and completeness of critical business data. Provide expertise in best practices for ERP, CRM, and payroll system implementations, optimising system capabilities to meet business objectives. Testing Quality Assurance Develop and execute test plans, test cases, and scripts to validate system functionality and business process alignment. Facilitate User Acceptance Testing (UAT), working with stakeholders to resolve defects and issues. Ensure compliance with internal controls, data security policies, and industry best practices. Change Management Training Support change management efforts by communicating system updates, process changes, and benefits to end users. Develop training materials and conduct system training sessions for various business units. Act as a liaison between business teams and IT, ensuring smooth transition and adoption of new systems. Reporting Data Analytics Assist in designing and generating reports/dashboards using Power BI, ensuring key performance indicators (KPIs) are effectively tracked. Provide insights and recommendations based on data analytics to drive business decisions. Support ad-hoc reporting needs and system enhancements. Project Coordination Continuous Improvement Work alongside project managers to ensure timely delivery of project milestones and business requirements. Identify and mitigate risks associated with ERP, CRM, and HRMS implementations. Continuously assess system performance and propose enhancements to improve efficiency and effectiveness. Key Competencies Ability to break down complex business challenges and develop effective solutions. Ability to interact with executives, business users, and technical teams effectively. Expertise in modelling business processes using tools like Visio, Lucidchart, or BPMN. Understanding of enterprise system architectures, integrations, and cloud-based solutions. Ability to work in cross-functional teams and manage priorities effectively. Ensuring precise documentation, testing, and reporting of business requirements. Ability to navigate organisational change and drive user adoption. Preferred Experience 8+ years of experience as a Business Analyst, with at least 5 years in ERP (Oracle Fusion preferred), CRM (Salesforce), or HRMS (Darwinbox, Payroll systems) implementations. Proven experience in global enterprise system implementations in a multi-country environment.

Role Summary Aurolab is on a transformative journey to embed process excellence and digital thinking across its operations. As part of this initiative, we are seeking a highly driven Process Specialist / Process Lead who will lead business process reengineering (BPR) and process automation initiatives across manufacturing, supply chain, finance, and customer-facing functions. This role will be instrumental in mapping core processes, identifying inefficiencies, implementing redesigns, and driving cross-functional collaboration to enable scalable, technology-backed operations. The role will closely collaborate with IT and functional heads to bridge the gap between process needs and system capabilities. Key Responsibilities 1. Business Process Mapping & Redesign Analyze and document existing business processes using industry-standard tools (BPMN, ARIS, Lucidchart). Identify gaps, bottlenecks, and inefficiencies across functions. Design future-state process flows aligned with business objectives. 2. Business Process Reengineering (BPR) Lead BPR initiatives in functions such as Order-to-Cash (O2C), Procure-to-Pay (P2P), and Production Planning. Apply ECRS methodology (Eliminate, Combine, Rearrange, Simplify) to drive process simplification. Collaborate with process owners and TPM leads to ensure alignment with ground-level execution. 3. Process Automation & Digitization Partner with IT to translate redesigned processes into automation workflows using tools like Camunda or equivalent BPM engines. Evaluate opportunities for AI, RPA, and ML-based interventions for process enhancement. Ensure seamless ERP integration (Microsoft Business Central / SAP) with process maps. 4. Change Management & Capability Building Work with department heads to ensure buy-in for new processes. Support change adoption through structured training, documentation, and review forums. Facilitate workshops and learning sessions on process fundamentals and ERP awareness. 5. Performance Monitoring & Continuous Improvement Define KPIs to track efficiency, turnaround time, and compliance. Monitor post-implementation outcomes and iterate based on data. Foster a culture of continuous improvement through lean thinking. Qualifications & Experience MBA or PG in Operations / Strategy / Industrial Engineering. Bachelor’s degree in Engineering, IT, or related discipline. 8+ years of experience in process design, optimization, or digital transformation. Prior exposure to manufacturing or medical devices sector preferred. Strong command of BPR tools (Camunda or equivalent), and ERP platforms (SAP / Microsoft BC). Familiarity with Lean Six Sigma, Kaizen, or ISO/TQM frameworks. Desirable Certifications Lean Six Sigma Green/Black Belt PMP / PRINCE2 Certification in BPM / Camunda / Process Mining tools Key Competencies Analytical thinking and structured problem-solving Strong interpersonal and stakeholder management Process orientation and eye for operational detail Change leadership and cross-functional influence Show more Show less

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. A Security Technical Writer will play a crucial part in supporting our cybersecurity initiatives by producing clear, comprehensive, and accurate technical documentation for a variety of customer-facing and internal audiences. You will be responsible for creating and maintaining a wide range of documents, including but not limited to: Security practice standards and procedures, incident response guides, technical manuals, system architecture overviews, user guides for security tools, and compliance documentation aligned with industry frameworks such as NIST, ISO 27001, SOC 2, and others. The ideal candidate will have a strong background in both technical writing and cybersecurity concepts, with the ability to translate complex technical information into easy-to-understand content. You will collaborate closely with security engineers, analysts, and risk / compliance professionals to gather accurate and timely information for your documentation efforts. Additionally, you will help standardize documentation practices, ensure consistent formatting and terminology, and contribute to the continuous improvement of our knowledge-sharing processes. This role requires someone who is proactive, self-directed, and capable of managing multiple projects under tight deadlines. A strong understanding of the cybersecurity landscape—including threat modeling, risk assessment, data protection, and secure systems design—is highly valuable. Key Responsibilities The following are the expectations of a Security Technical Writer: Client Delivery Develop clear, concise, and accurate documentation related to cybersecurity operations, including: Security policies and standards System architecture diagrams Incident response playbooks Compliance documentation (e.g. NIST, ISO 27001, SOC 2) User and administrator guides for security tools Translate complex technical concepts into easy-to-understand content for various audiences (technical and non-technical). Work closely with cybersecurity teams to gather information and validate documentation. Ensure all documentation is up to date and aligns with organizational policies and regulatory requirements. Create and maintain templates and documentation standards. Assist in the development of training materials and internal communications related to cybersecurity awareness. Technical Mastery Documentation Tools: Proficient with documentation platforms such as Confluence, SharePoint, Git/GitHub, Markdown, and Microsoft Office Suite Security Tools (familiarity required): Experience documenting tools like SIEMs (e.g., Splunk, QRadar), endpoint protection systems, vulnerability scanners (e.g., Qualys, Nessus), firewalls, identity and access management (IAM) solutions, and cloud security platforms (e.g., AWS Security Hub, Azure Security Center) Writing Standards: Strong knowledge of style guides (e.g., Microsoft Manual of Style, APA, Chicago Manual) and documentation best practices Diagramming Tools: Proficiency in tools like Lucidchart, Draw.io, or Visio for architecture and data flow diagrams Markup Languages (a plus): Familiarity with XML & Markdown Domain Experience Required Cybersecurity Fundamentals: Strong understanding of core cybersecurity principles, including threat modeling, risk assessment, encryption, access control, vulnerability management, and incident response Compliance Frameworks: Hands-on experience documenting against security standards such as: NIST Cybersecurity Framework (CSF), NIST SP 800-53, NIST 800-171 ISO/IEC 27001 and 27002 PCI-DSS, HIPAA, GDPR, etc. Industry Context (Preferred): Prior experience working in regulated industries such as finance, healthcare, technology, or government contracting Cloud Security (Preferred): Knowledge of cloud-native security controls, cloud shared responsibility model, and cloud platform compliance (AWS, Azure, GCP) Qualifications Bachelor’s degree in Technical Writing, Cybersecurity, Computer Science, or related field. 5 years of experience in technical writing, preferably within a cybersecurity or IT environment. Familiarity with cybersecurity concepts, frameworks, and tools (e.g., firewalls, IDS/IPS, IAM, etc.). Excellent written and verbal communication skills. Ability to work independently and collaboratively in a fast-paced environment. Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

About Jupitice Justice Technologies Pvt. Ltd. Jupitice Justice Technologies is a pioneering technology company that is transforming the landscape of justice delivery systems through its innovative Justice Technology (JusTech) solutions. We are the creators of the world’s first Private Digital Court , empowering individuals, businesses, and governments with a comprehensive platform to resolve disputes quickly, affordably, and efficiently using alternative dispute resolution (ADR) mechanisms. Our mission is to bridge the justice divide through digitization, automation, and intelligent technologies, while ensuring fairness, transparency, and legal compliance. Headquartered in Chandigarh , we are building a global ecosystem that redefines access to justice. Position Overview We are looking for a highly motivated and technically proficient PreSales Engineer to join our dynamic Sales & Business Development team. As a PreSales Engineer, you will be responsible for providing technical and functional support during the sales cycle, from initial client engagement to solution design and proposal development. You will play a key role in articulating the value proposition of our justice tech platform and ensuring that client requirements are thoroughly understood and met through tailored solutions. This role requires a blend of technical acumen, business understanding, and strong communication skills to interface between the sales team, product managers, and customers. Key Responsibilities PreSales Engagement: Collaborate with the Sales and Business Development teams to understand customer needs, pain points, and decision-making processes. Deliver technical presentations , product demonstrations , and customized solution walkthroughs to prospective clients (enterprise, government, law firms, etc.). Translate client business requirements into detailed technical proposals and solutions that align with Jupitice’s product capabilities. Conduct needs assessments , discovery sessions , and requirement gathering to develop solution blueprints. Solution Architecture & Product Alignment: Design and propose custom workflows, configurations, and integration strategies tailored to client use cases. Work closely with the Product Management and Engineering teams to align the platform’s features with client requirements and provide feedback for enhancements. Assist in the creation of proof of concepts (POCs) , prototypes , and RFP/RFI responses . Client Interaction & Relationship Management: Serve as a trusted advisor to prospective clients by clearly explaining the technical features and benefits of Jupitice’s platform. Address technical queries, objections , and compliance requirements during the sales process. Participate in onsite meetings, virtual calls, workshops , and client presentations as needed. Internal Collaboration & Enablement: Collaborate with the marketing team to create sales enablement tools , demo environments , technical documentation , and case studies . Train internal teams (sales, marketing, and support) on product features , technical aspects , and competitive differentiation . Market & Product Intelligence: Maintain a strong understanding of legal tech and justice tech landscapes , including competitors, trends, and regulatory changes. Contribute to competitive analysis and market research to strengthen product positioning and messaging. Required Qualifications and Skills Education: Bachelor’s Degree in Engineering (Computer Science / IT / Electronics) or a related technical field. MBA or post-graduate degree in Business, Sales, or Marketing is a plus. Professional Experience: 10+ years of experience in a PreSales / Solution Engineering / Technical Consulting role, preferably in a SaaS, enterprise software , or platform-based product environment. Prior experience working with legal tech , gov-tech , or enterprise SaaS solutions is a strong advantage. Technical Skills: Good understanding of software architecture, APIs, web services, and enterprise integration concepts. Hands-on familiarity with modern SaaS technologies, cloud platforms (AWS, Azure), and security/compliance protocols. Ability to create technical diagrams (using tools like Lucidchart, Visio, etc.) and detailed solution documentation. Comfortable with data formats such as JSON, XML and tools like Postman for API testing (preferred). Soft Skills: Excellent verbal and written communication skills – must be able to communicate complex concepts in simple terms. Strong presentation skills with the ability to engage senior stakeholders, decision-makers, and technical audiences. High level of analytical thinking, problem-solving ability , and a customer-first attitude . Ability to multitask, manage multiple stakeholders, and work in a fast-paced, evolving startup environment. What We Offer An opportunity to be part of a first-of-its-kind justice tech platform with a global mission. Work in a high-impact, collaborative, and intellectually stimulating environment. Competitive salary and performance-based incentives. Professional development and career growth opportunities . Modern office setup in Chandigarh with access to cutting-edge technologies and thought leadership . Join Us in Redefining Access to Justice At Jupitice, we are not just building a product — we are building the future of justice . If you're passionate about technology, solutions, and making a real difference in people’s lives, we’d love to hear from you. Show more Show less

CryptoChakra is an industry-leading cryptocurrency analytics and education platform committed to transforming how global users engage with digital asset markets. By integrating next-generation predictive analytics, AI-driven market intelligence, and interactive educational modules, we empower traders, investors, and institutions to decode market volatility and capitalize on emerging opportunities. Our platform synthesizes blockchain data, macroeconomic trends, and behavioral finance insights to deliver actionable strategies and foster financial literacy. As a remote-first innovator, we unite data scientists, blockchain experts, and educators to redefine accessibility in decentralized finance, ensuring users at all expertise levels can navigate the crypto ecosystem with confidence. Position: Fresher Business Analyst (Internship) Remote | Full-Time | Compensation: Paid or Unpaid based on experience Role Summary As a Business Analyst Intern at CryptoChakra, you will bridge technical and operational teams to optimize business processes, enhance platform usability, and drive data-informed decision-making. This role demands a blend of critical thinking, stakeholder management, and process innovation to support our mission of democratizing crypto education. Key Responsibilities Requirement Elicitation: Conduct stakeholder interviews to gather and document business needs for platform features, analytics tools, and educational content. Process Mapping: Analyze existing workflows (e.g., user onboarding, data pipeline management) and propose efficiency improvements using tools like Lucidchart or Miro. Market Research: Investigate crypto industry trends, competitor strategies, and user pain points to inform product roadmaps. Data-Driven Reporting: Translate complex datasets into executive summaries highlighting KPIs like user retention, feature adoption, and market penetration. Cross-Functional Collaboration: Partner with engineering, UX, and marketing teams to align business objectives with technical execution in Agile sprints. Solution Validation: Design test cases and user acceptance criteria for new platform functionalities. Qualifications Core Competencies Proficiency in business process modeling (BPMN, SWOT analysis) and requirements documentation (BRDs, user stories). Strong analytical aptitude for interpreting market data, user feedback, and operational metrics. Advanced communication skills to articulate technical concepts to non-technical stakeholders. Technical Skills Familiarity with analytics tools (Excel, Google Analytics, Tableau) for trend analysis. Basic understanding of blockchain ecosystems, crypto exchanges, and DeFi protocols. Exposure to collaborative platforms (Jira, Trello) and CRM systems is a plus. Professional Attributes Self-motivated with the ability to prioritize tasks in a fast-paced remote environment. Curiosity about fintech innovation, tokenomics, and regulatory landscapes. Adaptive problem-solving approach with a focus on scalable solutions. Preferred Experience Academic projects involving process optimization, case study analysis, or stakeholder simulations. Coursework in business intelligence, operations management, or financial markets. Academic Background Pursuing or recently completed a Bachelor’s or Master’s degree in Business Administration, Information Systems, Economics, or a related field. CryptoChakra values diversity and inclusion. This internship offers hands-on experience in fintech innovation, with compensation terms (paid/unpaid) finalized during onboarding based on prior experience and skill alignment. Note: Candidates with demonstrated initiative in crypto-related projects or entrepreneurial ventures will receive priority consideration. Show more Show less

Role & responsibilities 4 to 12 Years Skills : Senior Java Lucidworks, Solr, with Good Communication This role requires deep technical knowledge of Lucidworks Fusion (including Solr, Spark, and AI/ML integration), along with strong hands-on skills in data ingestion, pipeline development, query tuning, and relevance engineering.Key Responsibilities:Design & Development:Build end-to-end intelligent search solutions using Lucidworks Fusion.Develop custom ingestion pipelines, index configurations, query pipelines, and business rules.Create meaningful user experiences through relevance tuning, signals-based learning, and ML integration.Data Engineering:Configure connectors to ingest structured and unstructured data from multiple sources (SQL, NoSQL, REST APIs, etc.).Transform and enrich data during ingestion using Fusions Index Pipelines and JavaScript/Python scripting.Relevance Engineering:Apply signal-based personalization techniques and AI models to enhance relevance.Optimize ranking models using Fusion’s Smart Answers, Predictive Merchandiser, or Learning to Rank (LTR).System Integration & Deployment:Integrate Fusion with enterprise applications, microservices, and analytics platforms.Manage Fusion environments, handle deployments, and monitor system performance.Collaboration:Work closely with product managers, UX designers, and data scientists to meet business goals.Participate in Agile ceremonies, provide estimates, and maintain technical documentation.Required Qualifications:Bachelor's or Master’s degree in Computer Science, Engineering, or a related field.3+ years of hands-on experience with Lucidworks Fusion, Apache Solr, or similar enterprise search platforms.Strong expertise in search relevancy tuning, query pipeline development, and signals-based search.Proficiency in Java, JavaScript, Python, or Scala.Experience with data pipeline tools, ETL, and RESTful API integration.Solid understanding of Solr schema design, faceting, filtering, and query optimization.Familiarity with containerization tools (Docker, Kubernetes) and CI/CD pipelines.Excellent problem-solving and communication skills.Preferred Qualifications:Experience with Lucidworks Smart Answers, App Studio, AI-powered search use cases, or predictive merchandising.Familiarity with Apache Spark, Kafka, or cloud platforms like AWS, GCP, or Azure.Understanding of machine learning models and their integration into search platforms.Exposure to headless CMS, e-commerce search, or knowledge management systems. Preferred candidate profile

We are seeking an experienced Business Analyst to join our dynamic team. The ideal candidate will bridge the gap between business needs and technology solutions, working closely with stakeholders to gather requirements, define business processes, and drive the development of innovative IT solutions Roles and Responsibilities Key Responsibilities: Collaborate with stakeholders, including clients, product managers, developers, and QA teams, to understand business needs and translate them into clear and detailed requirements. Conduct requirement-gathering sessions, interviews, workshops, and document analysis. Develop Business Requirement Documents (BRDs), Functional Requirement Specifications (FRS), and Use Cases/User Stories. Analyze and map current business processes and propose improvements and automation opportunities. Serve as a liaison between technical teams and business units to ensure clarity and alignment. Participate in Agile ceremonies such as sprint planning, backlog grooming, stand-ups, and retrospectives. Conduct user acceptance testing (UAT) and ensure solutions meet the defined requirements. Assist in change management and training efforts for new IT solutions. Keep up-to-date with industry trends, tools, and techniques in business analysis and IT project management. Required Skills and Qualifications: Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related field. 7+ years of experience as a Business Analyst in IT or software development environments. Strong knowledge of SDLC methodologies (Agile, Scrum, Waterfall, Hybrid). Proficiency in tools like JIRA, Confluence, Microsoft Visio, Lucidchart, and Excel. Solid understanding of databases, APIs, and software architecture concepts (non-technical level). Excellent analytical, problem-solving, and critical thinking skills. Strong communication and interpersonal skills; ability to communicate effectively with both technical and non-technical stakeholders. Detail-oriented with excellent documentation skills.

Job Summary: We are seeking a results-driven, detail-oriented Strategic and Analytical HR Specialist who will be responsible for designing and implementing KRAs/KPIs , developing and refining SOPs , setting up a strong Performance Management System (PMS) , and establishing a clear and efficient organizational reporting structure . This is a critical role in aligning people processes with business goals across all departments. Key Responsibilities: 1. KRA/KPI Design & Implementation Design, standardize, and align KRAs and KPIs for all roles and departments across the organization. Conduct role-mapping and job analysis in coordination with functional HODs. Regularly review and revise performance metrics in line with business goals. 2. SOP Creation & Optimization Create detailed and department-specific Standard Operating Procedures (SOPs). Ensure consistency, clarity, and alignment in all SOPs with operational objectives. Train departmental teams on SOP usage and adherence. 3. Performance Management System (PMS) Design, implement, and manage a comprehensive PMS aligned with KPIs. Drive the performance review process – goal setting, mid-year reviews, and annual appraisals. Analyze performance trends and suggest performance improvement plans. 4. Organizational Reporting Structure Define clear reporting relationships and escalation matrix for all roles. Restructure or refine reporting hierarchies as per business expansion or changes. Prepare organizational charts and keep them updated as per staffing changes. 5. Analytics & Strategic HR Reporting Generate insights from performance and HR analytics to support leadership decisions. Prepare monthly, quarterly, and annual HR dashboards related to PMS, KRA/KPI adherence, and team structures. Key Skills & Competencies: Strong understanding of KRA/KPI frameworks (SMART goals, OKRs, Balance Scorecards, etc.) Excellent knowledge of PMS tools and methodologies SOP drafting and process mapping capabilities Strong analytical and critical thinking abilities Expertise in using Excel, HRMS tools, and organizational design software (e.g., OrgChart Now, Lucidchart) Exceptional communication and collaboration skills Preferred Qualifications: MBA/PGDM in HR or Organizational Development Certification in Performance Management/HR Analytics (Preferred) Experience in setting up PMS or OD frameworks in mid to large-sized organizations Job Type: Full-time Pay: ₹60,225.81 - ₹80,480.90 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Schedule: Day shift Application Question(s): Only male candidates are eligible to apply. Education: Master's (Required) Experience: Analytical HR Specialist: 7 years (Required) Language: English (Required) Location: Noida Sector 16, Noida, Uttar Pradesh (Required) Work Location: In person

About Frido: Frido is dedicated to enhancing daily living through innovative, ergonomic solutions that promote comfort and well-being. Our mission is to design the next generation of products to empower people to walk, sit, and sleep better. Each product we create is fueled by the same passion that drove us to innovate from day one: to give people the freedom to do more. Join us in our mission to transform everyday struggles into freedom and joy. Discover Frido, and experience the freedom to live life your way. As Process Excellence Manager , you will be the driving force behind designing and optimizing business processes across Frido’s operations. From manufacturing to retail to D2C/eCommerce operations , your focus will be on enabling consistent, efficient, and agile processes by leveraging data analytics, lean methodologies, risk assessment , and automation tools . Key Responsibilities ✅ Process Design & Optimization Map, design, and reengineer processes across all operational verticals: manufacturing, supply chain, warehousing, retail operations, order fulfillment, returns, and customer support. Identify inefficiencies, delays, redundancies, and risks; propose solutions with measurable impact. Standardize SOPs and define SLAs across teams for improved consistency and accountability. 📊 Data-Driven Improvements Lead root cause analysis using data from various sources (ERP, CRM, warehouse systems, eCommerce platforms). Establish and monitor operational KPIs and dashboards to track performance and identify improvement areas. Design and run A/B tests and controlled trials to validate the effectiveness of process changes. Create business cases with projected ROI, cost savings, and productivity benchmarks for each improvement initiative. ⚙️ Lean, Six Sigma & Continuous Improvement Champion Lean Six Sigma projects across the company—minimizing waste, defects, and cycle time. Conduct DMAIC (Define, Measure, Analyze, Improve, Control) projects and statistical process control. Mentor internal teams on continuous improvement principles and build a Kaizen culture. 🔍 Risk Management & Compliance Perform risk assessments for critical processes and recommend controls to mitigate operational risks. Ensure processes align with industry regulations, safety standards, and quality guidelines. Anticipate process breakdowns or scalability limitations and propose preventive actions. 🤝 Cross-Functional Collaboration Partner with functional heads in manufacturing, logistics, customer experience, retail operations, and tech to design cross-departmental workflows. Work closely with product and engineering teams to develop tech-enabled process automation or tool integrations. Preferred Tools & Technical Expertise Analytics & BI Tools: Advanced Excel, Power BI, Tableau, Google Data Studio Statistical Analysis Tools: Minitab, JMP, R, Python (for data modeling or automation) Process Mapping & Documentation: Lucidchart, Microsoft Visio, Draw.io Project Management & Collaboration: Jira, Asana, Trello, Notion ERP/WMS/CRM Familiarity: Zoho, SAP, NetSuite, Unicommerce, Shopify, Salesforce (as applicable) Show more Show less

Job Title: Salesforce Business Systems Analyst (BSA) Experience: 8+ Years in Salesforce Business Analysis Location: Noida / Gurugram Industry: IT / Software / Consulting Job Summary: We are seeking an experienced Salesforce Business Systems Analyst (BSA) to join our client’s team based in Noida/Gurugram. The ideal candidate will have 8+ years of proven experience in Salesforce business analysis, requirement gathering, and system design. The BSA will play a critical role in bridging the gap between business needs and Salesforce platform capabilities, ensuring that delivered solutions meet organizational goals. Key Responsibilities: Engage with stakeholders to gather, analyze, and document business requirements related to Salesforce CRM solutions. Translate business needs into detailed functional specifications for Salesforce configuration and development. Collaborate with Salesforce admins, developers, QA, and other technical teams to ensure requirements are accurately implemented. Assist in designing scalable, secure, and user-friendly Salesforce solutions. Participate in UAT planning, coordination, and execution; provide support for user adoption. Act as a liaison between business users and technical teams, maintaining clarity and communication throughout the project lifecycle. Support change management, training, and documentation efforts. Proactively identify opportunities to optimize and enhance Salesforce functionalities. Required Skills & Qualifications: 8+ years of experience as a Salesforce Business Analyst or Business Systems Analyst (BSA) with focus on Salesforce CRM. Strong understanding of Salesforce ecosystem including Sales Cloud, Service Cloud, Marketing Cloud, and/or Experience Cloud. Proven experience with business process modeling, requirement gathering, use cases, and functional design documentation. Proficient in tools such as JIRA, Confluence, Lucidchart, and MS Visio. Familiarity with Agile/Scrum project methodologies. Solid understanding of data modeling and integration within Salesforce. Excellent stakeholder management, communication, and problem-solving skills. Salesforce certifications (such as Salesforce Administrator, Business Analyst) are a strong plus. Preferred Skills: Experience in enterprise-scale Salesforce implementations or migrations. Exposure to Apex, Visualforce, Lightning Components, or ability to coordinate with dev teams on technical solutions. Knowledge of third-party tools and AppExchange products. Domain knowledge in industries like BFSI, Telecom, Healthcare, or Retail is a bonus. Why Join? Opportunity to work with a leading client on transformative Salesforce projects Competitive compensation and benefits Collaborative and growth-oriented environment Exposure to cutting-edge CRM solutions #SalesforceBSA #SalesforceBusinessAnalyst #SalesforceJobs #CRMJobs #BusinessSystemsAnalyst #NoidaJobs #GurugramJobs #DelhiNCRJobs #SeniorBusinessAnalyst #SalesforceCareers #SalesCloud #ServiceCloud #SalesforceEcosystem #HiringNow #WeAreHiring #TechJobsIndia #BSA Show more Show less

Powersonic - Join Us in Powering the Future! Our mission at Powersonic is to help power the products of the future and make everyone fall in love with great hardware, great engineering, and great design. This mission is super exciting, but there's still a lot to do—and that's exactly where you come in! Role Description This is a full-time, on-site role for a Document Control Specialist. You will be responsible for capturing, creating, and managing all process-related documentation across departments to promote operational clarity, consistency, and compliance. You will: Document current operational and administrative processes across functions such as Production, QA, Logistics, Sales, and Finance. Create new SOPs and documentation where none exist by collaborating with department stakeholders and observing processes. Standardize and update all existing documentation for 2025 with a focus on clarity, accuracy, and usability. Design comprehensive training materials, onboarding guides, and process manuals for new hires and cross-functional training. Maintain a centralized document control system (digital and/or physical) ensuring ease of access and security. Manage version control and documentation approval workflows with proper traceability. Collaborate with department leads to ensure documented procedures reflect actual practices and adhere to internal standards. You have: Excellent written communication and editing skills. Proficiency in process mapping and document design tools (e.g., Microsoft Word, Excel, Lucidchart, Visio). Strong attention to detail and the ability to work independently. Experience in SOP creation, ISO/document control systems, or training content development. Confidence in interviewing SMEs and translating complex information into simple, standardized documents. Strong organizational skills and ability to manage multiple documentation streams simultaneously. Extra points if you also: Have experience working in a manufacturing or quality-driven environment. Understand ISO standards, document lifecycle management, and audit requirements. Are comfortable using cloud-based storage and versioning platforms. Why you'll love working with us: Collaborate with global teams across 4 continents. Play a key role in operational transformation and knowledge enablement. Opportunity to build from the ground up with high ownership. Access to training, growth, and career advancement opportunities. Sounds like you? Let’s chat. At Powersonic, we take personal matters very seriously and strive to be neutral in our hiring process. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, disability status, or any other legally protected characteristics. We pride ourselves on fostering a diverse and inclusive workplace. Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Monday to Friday Supplemental Pay: Yearly bonus Ability to commute/relocate: Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Document management: 2 years (Required) Location: Coimbatore, Tamil Nadu (Required) Work Location: In person

Job Summary JOB DESCRIPTION We are seeking a detail-oriented and proactive Business Analyst to join our team. The ideal candidate will act as a bridge between business stakeholders and technical teams, analyzing business needs, documenting requirements, and ensuring the successful delivery of solutions that align with organizational goals. Responsibilities Key Responsibilities: Work closely with stakeholders to gather, analyze, and document businessrequirements . Translate business needs into functionalspecifications for technical teams. Conduct gap analysis to identify opportunities for process improvement. Facilitate workshops, meetings, and discussions to understand project scope and objectives. Collaborate with development teams to ensure solutions align with business expectations. Create and maintain processflowdiagrams , usecases , and businessmodels . Perform useracceptancetesting ( UAT ) and validate deliverables against requirements. Monitor project progress and communicate updates to stakeholders. Identify risks and provide recommendations for mitigation strategies. Stay updated with industry trends and best practices in business analysis. Qualifications Required Skills and Qualifications: Strong understanding of businessanalysistechniques and tools. Proficiency in requirementsgathering , documentation, and stakeholder management. Experience with processmodeling tools like Visio , Lucidchart , or Bizagi . Familiarity with Agilemethodologies and tools such as JIRA or Confluence . Excellent analytical and problem-solving skills. Strong communication and interpersonal abilities to interact effectively with cross-functional teams. Bachelor's degree in BusinessAdministration , ComputerScience , or a related field. Preferred Qualifications Certification in CBAP ( CertifiedBusinessAnalysisProfessional ) or PMI − PBA ( ProfessionalinBusinessAnalysis ) . Experience in dataanalysis using tools like Excel , PowerBI , or Tableau . Knowledge of SQL for querying databases. Familiarity with ERPsystems or CRMplatforms . Experience in projectmanagement or coordination roles. About Us ABOUT US Bristlecone is the leading provider of AI-powered application transformation services for the connected supply chain. We empower our customers with speed, visibility, automation, and resiliency – to thrive on change. Our transformative solutions in Digital Logistics, Cognitive Manufacturing, Autonomous Planning, Smart Procurement and Digitalization are positioned around key industry pillars and delivered through a comprehensive portfolio of services spanning digital strategy, design and build, and implementation across a range of technology platforms. Bristlecone is ranked among the top ten leaders in supply chain services by Gartner. We are headquartered in San Jose, California, with locations across North America, Europe and Asia, and over 2,500 consultants. Bristlecone is part of the $19.4 billion Mahindra Group. Equal Opportunity Employer Bristlecone is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status . Information Security Responsibilities Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System. Take part in information security training and act while handling information. Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO). Understand and adhere to the additional information security responsibilities as part of the assigned job role. Show more Show less

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the Role Business analyst focuses on data, statistical analysis and reporting to help investigate and analyze business performance, provide insights, and drive recommendations to improve performance. Expectations/ : Process ImprovementIdentify, design, and implement operational processes and systems across departments to enhance efficiency and effectiveness.Ensure that these processes are scalable, efficient, and align with business goals. Cross-functional CollaborationCollaborate with department heads (e.g., sales, marketing, finance, product, etc.) to ensure various business requirements. Data Analysis & ReportingAnalyze business performance data to identify trends, challenges, and opportunities. Prepare regular reports and provide actionable insights to senior leadership. Device Planning & AllocationEnsure the effective planning & optimal allocation to meet business demands and company objectives. EfficiencyMonitor day-to-day business operations to identify bottlenecks, inefficiencies, and risks, and implement solutions to improve workflow and productivity. Budget ManagementManage the device budget, ensuring that spending aligns with organizational goals and strategic priorities. Risk ManagementIdentify and mitigate operational risks by developing and implementing appropriate contingency plans. Vendor & Supplier ManagementManage relationships with key vendors and service providers, ensuring that service levels are met, and contracts are negotiated effectively. Continuous ImprovementFoster a culture of continuous improvement by identifying new tools, technologies, and methodologies to improve operations. Key Skills Required: Experience with SQL or other data analysis tools. Proficiency in business analysis tools (e.g., Microsoft Visio, Lucidchart) and Microsoft Office Suite (Word, Excel, PowerPoint). Strong documentation skills, with the ability to create clear and detailed business requirements, process flows, and reports. Experience with data visualization and reporting tools (e.g., Tableau, Google Data Studio). Education Applicants must have an engineering academic background with specialization in data science . Why join us : We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India. Compensation If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It is your opportunity to be a part of the story!

We are looking for a proactive and detail-oriented Associate Product Manager to join our dynamic Product Technology team. The ideal candidate will play a critical role in bridging business needs with technical execution. This role involves close collaboration with both internal teams and external stakeholders to ensure successful delivery of product solutions. A strong understanding of API-based systems, exceptional documentation abilities, and effective communication skills are key to success in this position. Key Responsibilities Translate business requirements into detailed documentation including product requirement documents, user stories, flowcharts, and process diagrams. Collaborate closely with internal teams (Product, Engineering, QA, etc.) and external partners (clients, vendors, etc.) to gather and clarify requirements. Maintain clear and ongoing communication with clients from initial requirements to final delivery, including regular status updates. Actively participate in sprint planning, product demos, and UAT processes. Understand, test, and troubleshoot APIs using Postman. Support integration of third-party plugins and APIs, ensuring seamless interoperability. Evaluate vendor solutions and recommend the best-fit options based on technical and business analysis. Act as a bridge between the product vision and the development team, ensuring clarity and alignment. Effectively manage multiple stakeholders and priorities in a structured manner. Qualifications and Requirements 4–6 years of experience in product management, business analysis, or a related function in a tech-driven environment. Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field (MBA preferred). Strong hands-on experience with Postman and working knowledge of REST APIs. Solid understanding of API workflows, plugin integrations, and system interoperability. Skilled in preparing product documentation, wireframes, and process diagrams (using tools like Lucidchart, Moqups, Canva, etc.). Excellent communication and interpersonal skills with a proven ability to manage cross-functional communication. Strong organizational and multitasking abilities. Prior experience in the logistics domain will be an added advantage.

Senior Business Analyst(Experience:5+years) Responsibilities Lead and oversee the requirements-gathering process with end users, customer leadership, subject matter experts, and internal teams. Conduct high-level market research and competitor analysis to inform product strategy and identify opportunities for differentiation and improvement. Collaborate with the sales team to understand client requirements and business needs. Conduct detailed requirements-gathering sessions with potential clients to identify their needs and objectives. Create, review, and approve detailed Business Requirements Documents (BRD), System Requirements Specifications (SRS), and user stories created by junior business analysts. Collaborate with the development and design team to design solutions that meet the client’s requirements and technical feasibility. Oversee the creation and management of product artifacts such as personas, user journey maps, and workflow diagrams by junior team members. Ensure these artifacts are used effectively to inform development and align with user needs and business goals. Oversee the continuous refinement of the product roadmap based on market analysis, client feedback, and strategic priorities. Own the product backlog and agile development cycles. Coordinate development activities to ensure alignment with the product roadmap and stakeholder expectations. Mentor juniors in effective backlog management practices. Manage relationships with internal stakeholders such as the Tech team, Sales, Marketing, and Leadership. Facilitate and oversee team meetings, including design and refinement sessions, daily stand-ups, sprint planning, reviews, and retrospectives. Ensure junior team members are effectively facilitating and contributing to these meetings. Lead and oversee junior team members in, identifying risks and issues, and implementing mitigation strategies to ensure timely delivery. Provide technical direction and support to the team, ensuring adherence to best practices, and quality benchmarks. Define and track key performance indicators (KPIs) to measure product success and team performance. Use data and analytics to make informed decisions, drive continuous improvement, and optimize processes. Mentor junior team members in performance monitoring and improvement techniques. Analyze existing business processes to identify areas for optimization and efficiency gains. Ensure that releases are well-coordinated, meet user needs, and align with business objectives. Develop a deep understanding of the product, industry, and market. Requirements Any Graduates preferably from an IT background. Proficiency in data analysis and interpretation. Strong verbal and written communication skills for stakeholder interaction. Excellent presentation skills to convey ideas and findings effectively. Understanding of software development lifecycle (SDLC). Deep understanding of business processes and industry standards. Ability to align IT solutions with business goals and define product vision, strategy, and roadmap. Proficiency in creating use cases, user stories, and acceptance criteria. Ability to create process models, flowcharts, and UML diagrams. In-depth knowledge of product lifecycle management. Skills in managing relationships with internal and external stakeholders. Ability to prioritize features and requirements based on business value. Strong understanding of Agile principles and practices. Experience in running Scrum meetings and working with Scrum teams. Proficiency in creating, prioritizing, and managing product backlogs. Expertise in writing clear and actionable user stories. Skills in conducting market research and competitive analysis. Ability to translate market needs into product features. Strong decision-making skills to determine the best course of action for product development. Familiarity with tools like JIRA, Confluence, Trello, Asana, Zoho Sprints, ProductPlan, or Roadmunk. Proficiency with modelling and documentation tools like Microsoft Visio, Lucidchart, Microsoft Word, or Google Docs. Proficiency in Figma, Balsamiq, or Adobe XD. Use of collaboration and communication tools like Slack, Microsoft Teams, or Zoom. Dissect complex business problems and identify solutions. Show more Show less

Role : Business Analyst (Core Banking) Vacancies : 6-7 Experience : 5-10 yrs Amity Software Limited is in the process of developing a Core Banking System for a bank overseas. For this project, we need a team of Business Analysts to help develop end-to-end Core Banking System. Roles And Responsibilities Process Study and Requirement Gathering Functional (Business) Requirements Document (FRD) preparation User Flow / Process Flow Charts, Diagrams documentation Extensive documentation on daily basis Role In System Study Phase Responsible for collecting all Business requirements from the Bank (client) and document the same effectively in Functional Requirements Document (FRD) Perform detailed analysis of existing processes and to ensure that all aspects of the business requirements are understood & mapped Map and formalize business requirements Prioritize requirements and negotiate with users so as to keep the user expectations manageable and within the scope of work Capture details and document these in Functional Requirements Document (FRD) for creating the computerized system Act as a bridge between users and technical team so as to evolve a finally workable solution, which is acceptable to users Role In Software Development Phase Help technical team to create all optimal use cases as per business scenarios and solution to cater transformation and optimization of existing systems and processes Review various UI and screens so as to ensure that these are as per user needs and expectations Create test cases and testing scenarios for which testing team must test the developed software Test the developed software for various test cases to satisfy himself that the developed system is as per user needs and data flow is perfect Role In UAT Phase Help the technical team and users, in creation and/or migration of Master Data Design and conduct User Training Sessions Design Study material for Training Take complete responsibility for managing User Acceptance Testing (UAT) phase Role In Go Live Phase Uploading cut-off data ensuring the accuracy of final configuration Role In Post Implementation Phase Reviewing Change Requests from users before passing them on to Technical Team Test the modified software to satisfy that it meets user change request(s) Miscellaneous Responsibilities Create Pre-sales material Demonstrate and explain software to various prospects keeping their business needs in mind Create process part in business proposals, which are to be submitted to prospective Banks Requirements For The Position Qualification: Graduate/MCA/BTech /MBA Any training and/or specialized courses in Banking would be an advantage Extensive knowledge and experience in Business Analysis Experience: Minimum 5 years experience as Business Analyst Past experience in client management Domain Experience: Minimum 3 years experience as Business Analyst in Banking Software Development Company or in Banks Knowledge of Banking: End-to-end knowledge and experience in Core banking, especially in the area of Retail Banking, Lending, Trade Finance, Foreign Exchange, Money Market, Cash management, and General Ledger functions like Savings/Current Accounts, Customer On-boarding, Fixed Deposits, FOREX, Loan Origination, Credit Cards, LC, Bank Guarantees etc A very good understanding of processes prevailing in Banks for end-to-end Core Banking System Communication Skills Excellent communication skills in written and spoken English Good inter-personal communication skills Other Skills Good personality, Excellent inter-personal skills, must be a friendly person and certainly not an introvert International Travel Must have a valid passport Willingness to travel overseas for long duration, since this position requires travel to client locations for systems study and discussions during requirements finalization phase, and later at the time of User Acceptance Testing (UAT) and Go Live Microsoft Visio / Lucidchart (for process flows and diagrams) Microsoft Office Suite (Word, Excel, PowerPoint for documentation and reporting) JIRA / Trello / Asana (for project and task tracking) Confluence or similar tools for documentation SQL (basic knowledge to verify data or support UAT) (ref:hirist.tech) Show more Show less

Line of Service Advisory Industry/Sector Not Applicable Specialism Salesforce Management Level Manager Job Description & Summary A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location. Manage 1 or more Projects or Programs • Apply project methodologies as needed - mainly Waterfall, Agile, Hybrids • Monitor and remain within the project Budget • Project scope management and scope change controls as needed with the aim to remain within the agreed budget of the delivery • Liaise regularly with internal and external stakeholders on progress, status, challenges etc. • Plan a project, this does include setting of Milestones, defining Roles and Responsibilities (RACI) and timelines in accordance with the needs of the client. • Lead and motivate your internal project team • Keep your project(s) on track • Identify Risks and Issues during the project and take appropriate actions to mitigate them to reduce likelihood on project impact (costs, time, resources) • Ensure Delivery standards and practises are met by you and all members of the project team • Use IT systems to keep track of resources and project progress, e.g. LucidChart, Smartsheet etc. • Evaluate the success of the project and aim to achieve a 4.5 max during CSAT's and share lessons or best practise with the wider delivery team • Carry out project exit/closure activities • Participate in interviewing candidates for team growth. • Manage day-to-day operational aspects of the project(s) • Help upskill members of the delivery team on delivery standards • Escalate challenges to the relevant delivery mng/head • Be point of contact for your project team and resolve any blockers the team is encountering • Build a good relationship with Stakeholders, this will be the client but also 3rd party solution providers • Keep existing certifications up to date in a timely manner (within 1 month) as soon as refresher/maintenance exams become available (Salesforce and other as applicable) • Keep up to date with technical trends and obtain relevant certifications on Salesforce, and other tools as agreed with your line manager Minimum Certifications • Salesforce Admin • Salesforce Sales & Service Cloud • A project management certification (e.g. Prince2, Scrum, PMP or other) • 1 or more Superbadges per quarter Required Skills Salesforce.com Optional Skills Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date Show more Show less

We are looking for a proactive and detail-oriented Associate Product Manager to join our dynamic Product Technology team. The ideal candidate will play a critical role in bridging business needs with technical execution. This role involves close collaboration with both internal teams and external stakeholders to ensure successful delivery of product solutions. A strong understanding of API-based systems, exceptional documentation abilities, and effective communication skills are key to success in this position. Key Responsibilities Translate business requirements into detailed documentation including product requirement documents, user stories, flowcharts, and process diagrams. Collaborate closely with internal teams (Product, Engineering, QA, etc.) and external partners (clients, vendors, etc.) to gather and clarify requirements. Maintain clear and ongoing communication with clients from initial requirements to final delivery, including regular status updates. Actively participate in sprint planning, product demos, and UAT processes. Understand, test, and troubleshoot APIs using Postman. Support integration of third-party plugins and APIs, ensuring seamless interoperability. Evaluate vendor solutions and recommend the best-fit options based on technical and business analysis. Act as a bridge between the product vision and the development team, ensuring clarity and alignment. Effectively manage multiple stakeholders and priorities in a structured manner. Qualifications And Requirements 4–6 years of experience in product management, business analysis, or a related function in a tech-driven environment. Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field (MBA preferred). Strong hands-on experience with Postman and working knowledge of REST APIs. Solid understanding of API workflows, plugin integrations, and system interoperability. Skilled in preparing product documentation, wireframes, and process diagrams (using tools like Lucidchart, Moqups, Canva, etc.). Excellent communication and interpersonal skills with a proven ability to manage cross-functional communication. Strong organizational and multitasking abilities. Prior experience in the logistics domain will be an added advantage. Show more Show less

An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence! Overview Service Transition Coordinator - The STC will be accountable for the transition of internal & customer services including project creation, service provisioning and order management as well as quoting and circuit ordering with telecom carriers. As a STC at TNS, you will be responsible for ensuring that new and existing clients have a Fantastic on-boarding experience. Working side by side with the TNS technical teams, you will lead the service initiation, circuit provisioning, and installation within contracted SLAs. You will work closely with telecommunication providers, exchanges, hardware vendors, etc. to obtain best pricing and services and will be expected to manage the project orders up to functional deployment ensuring accountability and timely delivery. You will follow existing and established new processes and procedures, maintaining a customer service and operational mindset. Responsibilities Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client. Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements. Interface with all relevant stakeholders on the projects assigned. Assign individual responsibilities, identifying appropriate resources needed and developing a schedule to ensure timely completion of project. Be a single point of contact for TNS customers and Sales during the service implementation and the client transition to TNS. Conduct implementation and project kick off meetings with the customer and internal teams. Ensure adherence to process standards. Maintain report and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of status. Responsible for issue resolution or escalation in a timely manner. Perform various tasks related to the delivery of products and services to clients. Drive 3rd party vendors and internal teams to completion of service delivery deliverables. Define requirements for standard and custom reporting needs. Perform various tasks related to the delivery of products and services to clients. Perform other job-related functions as required in line with management directions Assist Snr PMs for documentation as direct by line management. Strong organizational, verbal and written communication skills Self-motivated and ability to exercise independent judgment Qualifications Knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Project, Lucidchart, Remedy, Salesforce, SharePoint Ability to establish and maintain effective working relationships with others and be a team player Ability to provide project leadership, coordination, guidance and drive issue resolution Quick thinking and able to work in a fast paced and dynamic environment Ability to respond to frequent pressure to meet deadlines Ability to respond to frequent demands of multiple customers (internal and external) Able to deliver succinct and fact-based communications, both verbally and in writing Able to successfully interface and establish rapport with clients (internal and external) Able to use formal project management skills in planning, tracking, and reporting on project progress Ability to manage multiple projects at the same time Knowledge of datacenters, IT products like servers/routers/switches/firewalls, etc., telecom carrier processes, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage Must be available to work core UK office hours, Monday through Friday, from 1300hrs to 2200hrs IST with the flexibility to work outside of core hours (including weekends) where required. Optional Desired Qualifications: Project Management Professional Certification or Equivalent Certification Education and Certifications: Bachelor’s degree and experience in direct customer service or account management ITIL Foundations Certification If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about! TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

We are seeking a highly motivated and detail-oriented Business Analyst to join our dynamic team. The ideal candidate will be responsible for gathering business requirements, analyzing processes, preparing documentation, coordinating with stakeholders, and supporting testing efforts to ensure successful project delivery. Key Responsibilities: Requirements Gathering & Analysis: Interact with clients, stakeholders, and internal teams to gather and document business and functional requirements. Conduct detailed analysis of business needs and translate them into clear, actionable deliverables. Identify gaps in current processes and propose optimized business solutions. Documentation: Prepare Business Requirement Documents (BRD), Functional Requirement Specifications (FRS), Use Cases, and Process Flows. Maintain up-to-date project documentation and ensure proper version control. Develop user manuals, training materials, and help guides as needed. Process Mapping & Workflow Design: Create detailed process flow diagrams, data flow diagrams, and wireframes using tools like Lucidchart, Visio, etc. Assist in designing workflows to streamline business operations and improve performance. Stakeholder Management: Act as a liaison between business stakeholders and the development/testing teams. Facilitate meetings, workshops, and presentations to communicate findings and recommendations. Testing Support: Be actively involved in User Acceptance Testing (UAT) to validate that the solution aligns with business requirements and expectations Track and report defects and issues, and ensure timely resolution. Project Collaboration: Collaborate closely with developers throughout the SDLC. Ensure projects are delivered on time, within scope, and aligned with business objectives. Required Skills & Qualifications: Bachelor’s degree in Business Administration, Information Technology, or a related field. Proven experience as a Business Analyst or similar role. Strong understanding of SDLC methodologies (Agile, Scrum, Waterfall). Excellent communication, analytical, and problem-solving skills. Proficiency in documentation tools (MS Office, Confluence, Jira, etc.). Basic understanding of software testing concepts and tools. Job Type: Full-time Schedule: Day shift Ability to commute/relocate: Gandhipuram, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Business analysis: 3 years (Required) Work Location: In person

Collaborate with stakeholders to gather, analyze, and define business requirements. Create detailed documentation including Business Requirement Documents (BRD), Functional Requirement Documents (FRD), and Use Case specifications. Conduct workshops, interviews, and surveys to elicit requirements. Translate business needs into clear and concise technical requirements for development teams. Work closely with project managers, developers, QA teams, and business users to ensure requirements are accurately implemented. Support UAT (User Acceptance Testing) by preparing test scenarios and coordinating with business users. Maintain traceability of requirements throughout the project lifecycle. Continuously assess and improve existing business processes. Required Skills and Qualifications Bachelor’s degree in Business Administration, Information Technology, or a related field. Proven experience in business analysis, requirement gathering, and documentation. Proficiency in tools like JIRA, Confluence, MS Office, Lucidchart, or Visio. Strong analytical, problem-solving, and communication skills. Experience in Agile/Scrum methodology is a plus. Ability to work independently and in a team environment. Show more Show less

TransUnion's Job Applicant Privacy Notice What We'll Bring We are seeking a detail-oriented and proactive Knowledge Management Specialist to join our team. This role will focus on creating, maintaining, and optimizing Standard Operating Procedures (SOPs), process maps (using EPM/BPMN standards), process taxonomies, and other knowledge assets. The ideal candidate will have a strong background in technical writing, process documentation, and knowledge management frameworks, with a passion for driving operational excellence and knowledge sharing. What You'll Bring Key Responsibilities Develop and maintain Standard Operating Procedures (SOPs) in collaboration with process owners and SMEs. Create and update process maps using EPM (Enterprise Process Mapping) and BPMN (Business Process Model and Notation) standards. Design and maintain process taxonomies to support knowledge classification and retrieval. Collaborate with cross-functional teams to gather, validate, and document business processes and workflows. Create engaging and user-friendly knowledge content, including manuals, guides, FAQs, and training materials. Ensure all documentation is consistent, version-controlled, and aligned with organizational standards. Support knowledge audits and gap analyses to identify areas for improvement. Promote knowledge sharing and best practices across teams and departments. Use content management systems (CMS) and knowledge bases to publish and manage documentation. Monitor and report on documentation usage, effectiveness, and feedback. Experience from Call center training documentation development or knowledge management groups. Core Knowledge Management & Documentation Skills SOP creation and lifecycle management Process documentation using BPMN and EPM standards Experience with process mapping tools (e.g., Visio, Lucidchart, Business Optix) Strong technical writing and content structuring skills Familiarity with taxonomy design and metadata tagging Version control and document management best practices Soft Skills Strong communication and stakeholder management Analytical thinking and attention to detail Ability to work independently and manage multiple priorities Collaborative mindset for cross-functional engagement Impact You'll Make Bachelor's degree in Information Management, Library Science, or a related field 2-4 years of experience in knowledge management or a related field Must have strong attention to detail to review, edit, and format documents accurately, identifying errors, inconsistencies, and non-compliance issues, and ensuring document quality and integrity Should possess strong organizational skills to manage multiple documents, versions, and revisions effectively, ensuring that documentation processes are streamlined and efficient Must have strong communication skills to collaborate effectively with cross-functional teams, convey information clearly and accurately, and facilitate document reviews, approvals, and revisions Strong problem-solving skills to identify issues, analyze root causes, and recommend solutions to address documentation-related challenges, such as compliance gaps, process inefficiencies, and quality issues. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title Analyst, Business Analysis Show more Show less