421 Lucidchart Jobs - Page 2

About Atomise Atomise is a growing software consultancy focused on delivering high-quality digital solutions across industries. We work with fast-moving startups and established enterprises, bringing deep technical expertise, strong Agile practices, and a human-centered approach to delivery. About The Role We are looking for a Technical Business Analyst with strong analytical skills and a solid technical background to bridge the gap between business needs and technical execution. The ideal candidate will have hands-on experience working with APIs, AWS tools, and system integrations, along with a sound understanding of Agile methodologies, particularly SAFe. Key Responsibilities Collaborate with cross-functional teams (Product, Engineering, QA) to gather, document, and translate business requirements into EPICs and user stories. Analyse and define integration requirements between multiple systems. Work closely with technical teams to support REST API-based solutions. Use network analysis tools (e.g., browser network tab) to troubleshoot and identify issues during integration and testing. Monitor logs and basic metrics via AWS tools such as CloudWatch for issue diagnosis and reporting. Act as a key liaison between stakeholders and developers to ensure clarity and feasibility of solutions. Maintain and manage product backlogs, grooming sessions, and sprint planning under the SAFe Agile framework. Required Skills & Qualifications Experience: Minimum 6 years in a Business Analyst or Technical BA role, preferably in tech or product-based environments. Strong understanding of REST APIs, including reading and interpreting request/response payloads. Proficiency with AWS basics, especially CloudWatch, S3, and basic IAM roles. Familiarity with browser Network tab and tools like Postman, Swagger, or Charles Proxy. Proven experience in system integrations, particularly across multiple microservices or third-party APIs. Ability to define and write EPICs and user stories following SAFe Agile methodology. Excellent communication and stakeholder management skills. Preferred Qualifications Exposure to CI/CD workflows and DevOps basics is a plus. Background in fintech, healthcare, or any regulated industry is advantageous. Experience with tools like JIRA, Confluence, Lucidchart, or similar. Why Join Us? Work on cutting-edge products with strong growth and learning opportunities Be part of a collaborative and agile team Competitive compensation and benefits Flexible work culture

As a Business Analyst, you will be responsible for eliciting and analyzing requirements by conducting stakeholder interviews, workshops, and JAD sessions to gather both functional and non-functional needs. Your detailed analysis will help in understanding end-user requirements and defining comprehensive business needs. Additionally, you will evaluate current systems/processes and suggest enhancements for improvement. You will be converting requirements into User Stories, Use Cases, and Acceptance Criteria using tools like JIRA and Planner. Maintaining Product Backlogs, contributing to Sprint Planning, and creating supporting documents such as Process Flows, Wireframes, and Data Flow Diagrams will also be part of your responsibilities. Being the bridge between technical teams and non-technical stakeholders, you will collaborate with cross-functional teams including Product Owners, Developers, QA Engineers, and UI/UX Designers. This collaboration will ensure mutual understanding and effective stakeholder management. Your role will involve supporting the entire product lifecycle from ideation to post-launch reviews, participating in Product Roadmap discussions, and strategic planning. Additionally, you will conduct GAP Analysis, Feasibility Studies, and Competitive Benchmarking to drive product development. You will design and execute UAT plans, support QA teams in developing test cases, and validate product releases to ensure alignment with business goals and compliance. Strong knowledge of Agile (Scrum/Kanban) and SDLC methodologies will be crucial for this role. Your expertise in tools like JIRA, Confluence, Trello, Figma, Balsamiq, Lucidchart, and SQL will aid in data analysis, wireframing, workflows, and querying. Excellent documentation, presentation, and stakeholder communication skills are necessary for effective project management in a fast-paced environment. To qualify for this role, you should have a Bachelors/Masters degree in Business Administration, Computer Science, Information Technology, or related field, along with 5-8 years of experience in Business Analysis, particularly in a product-based or SaaS environment. Professional certifications such as CBAP, PMI-PBA, CSPO, or Agile BA certifications will be a plus. Preferred domain experience in FinTech, HealthTech, EdTech, E-commerce, or SaaS platforms, and working with B2B/B2C product lines will be advantageous for this role. Join us in this dynamic environment where you can utilize your skills and contribute to the success of our projects.,

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Summary: We are looking for a dynamic and detail-oriented Business Analyst with 2 – 3 years of experience in the banking and/or wealth management domain. The ideal candidate will have hands-on experience in software projects, strong analytical skills, and the ability to act as a bridge between business stakeholders and technology teams. Key Responsibilities: Collaborate with business stakeholders to understand and document business needs, pain points, and objectives. Analyze and document current business processes (AS-IS) and define future state processes (TO-BE). Elicit, analyze, and document functional and non-functional requirements using techniques such as interviews, workshops, and document analysis. Prepare Business Requirement Documents (BRD), Functional Specifications (FSD), and User Stories. Work closely with product owners, solution architects, developers, and QA teams throughout the SDLC. Participate in gap analysis, impact assessments, and feasibility studies for change initiatives. Assist in backlog grooming, prioritization, sprint planning, and product demos in Agile/Hybrid environments. Support SIT/UAT phases by reviewing test cases, coordinating with testers, and validating test results. Act as a subject matter expert (SME) in banking and/or wealth domains, offering domain insights to guide design and development. Facilitate walkthroughs and training sessions for stakeholders and end users. Ensure traceability of requirements from inception to delivery. Required Skills & Experience: 2 to 3 years of experience as a Business Analyst in IT projects, preferably in banking, financial services, or wealth management. Strong knowledge of banking products such as savings, current accounts, deposits, lending, investment products, and portfolio management. Experience working on core banking systems, digital banking platforms, or wealth management solutions. Familiarity with Agile, Scrum, or SAFe methodologies. Proficient in tools such as JIRA, Confluence, MS Visio, Lucidchart, or similar. Excellent communication, documentation, and stakeholder management skills. Strong analytical thinking and problem-solving abilities. Preferred Qualifications: Bachelor’s or Master’s degree in Finance, Business, Computer Science, or related field. Certifications such as CBAP, CCBA, or Agile BA certifications are a plus. Exposure to regulatory and compliance aspects in banking and wealth domains (e.g., KYC, AML, FATCA, MiFID). Understanding of data models, data mapping, and basic SQL is an advantage. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

About the Role We’re looking for a highly hands-on and action-oriented Process Excellence Manager to join our Customer Experience team. This role will be at the heart of improving how we support our users—by analyzing support ticket data, identifying recurring friction points, and designing scalable and efficient processes and system flows. You’ll work cross-functionally with CX, Product, Tech, and Operations teams to drive real change in how we deliver delightful experiences at scale. Key Responsibilitie sAnalyze support ticket data and customer feedback to identify pain points, inefficiencies, and recurring issues .Translate insights into structured problem statements and design effective process and system flows to address them .Build new processes from scratch and re-engineer existing ones to improve efficiency, resolution times, and customer satisfaction .Create clear documentation – process maps, SOPs, decision trees, automation briefs, etc .Collaborate closely with CX agents, operations, product managers, and tech teams to implement process improvements .Drive execution with a strong bias for action – own projects end-to-end and track impact through KPIs .Bring in a continuous improvement mindset – run pilots, gather feedback, and iterate quickly .Ensure standardization and adherence to best practices across the customer support function . What We’re Looking F or2–4 years of experience in process improvement, CX operations, or business analysis role s.Strong analytical skills – comfort working with support data, dashboards, and Excel/Sheet s.Experience building process flows (e.g., Lucidchart, Whimsical, Miro) and SOP documentatio n.Adept in platforms like Kapture, Freshdesk is a good to have. Should be able to build automations for CS Agent s.Excellent communication and stakeholder management skills – you can drive alignment and actio n.Hands-on approach with a strong sense of ownership and executio n.Prior experience working in high-growth startups or tech-enabled service environments is a plu s.Exposure to tools like Freshdesk, Zendesk, or CRM systems is a bonu s. Why Join UsYou'll play a pivotal role in shaping the way we support and delight our use rs.Opportunity to work at the intersection of CX, tech, and ops in a fast-moving compa ny.A flat structure, high ownership, and the freedom to take initiative and make an impa ct.

CBOSIT Technologies is looking for a visionary leader passionate about driving business growth through digital transformation, to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun. Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency. Lead the implementation charge: From design and development to testing and deployment, you'll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition. Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client. Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget. Requirements You're a perfect fit if you have been practising below for greater then 8years: Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly. Be the strategic mastermind: Lead the entire Zoho implementation lifecycle, from needs analysis to training and beyond. Craft custom solutions: Design personalized configurations and automations to optimize client workflows. Manage like a champ: Oversee projects with agility, ensuring timely delivery and budget adherence. Guide and empower: Mentor and develop your team, fostering a collaborative and high-performing environment. Build strong relationships: Cultivate trust and understanding with clients, becoming their trusted Zoho advisor. Stay ahead of the curve: Possess deep Zoho expertise and a passion for continuous learning in the ever-evolving tech landscape. Tech Prowess Required: A Zoho whiz: Implementing, customising , and managing CRM, Desk, Books, People, Creator and more. A scripting master: Writing custom Deluge functions and wielding JavaScript with ease. An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas. A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle. Benefits More than Money: Perks to Fuel Your Passion at Our Consulting Firm! Forget boring benefits, unleash your career with: Top-tier pay: We believe in fair compensation and offer industry-leading salaries. Client connections: Consulting opens doors to exciting on-site interactions and diverse projects. Performance rewards: Earn bonus incentives tied to project success, plus recognition for going the extra mile. Equity ownership: Own a piece of the pie with our Employee Stock Ownership Plan (ESOPs). Flexible work style: Enjoy the freedom of remote work and unplug with paid time off. Celebratory culture: We embrace fun, a little weirdness, and shared successes. Ready to work hard, have fun, and thrive? Join our team!

CBOSIT Technologies is looking for a Zoho Implementation Specialist to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun. Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency. Lead the implementation charge: From design and development to testing and deployment, you'll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition. Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client. Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget. Requirements You're a perfect fit if you have been practising below for greater then 4years: Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly. Process prowess: Ability to analyse, re-engineer, and optimize business workflows. Problem-solving superpower: A knack for identifying and resolving roadblocks, delivering effective solutions. Agile mindset: Adaptability and eagerness to learn new technologies. Zoho expertise: Deep understanding of Zoho CRM, Zoho Books, Zoho Desk, Zoho People and other core applications. Technical chops: Experience with data migration, integrations, and customization. Team player spirit: Ability to collaborate effectively in a dynamic environment. Tech Prowess Required: A Zoho whiz: Implementing, customising, and managing CRM, Desk, Books, People, Creator and more. A scripting master: Writing custom Deluge functions and wielding JavaScript with ease. An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas. A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle. Benefits More than Money: Perks to Fuel Your Passion at Our Consulting Firm! Forget boring benefits, unleash your career with: Top-tier pay: We believe in fair compensation and offer industry-leading salaries. Client connections: Consulting opens doors to exciting on-site interactions and diverse projects. Performance rewards: Earn bonus incentives tied to project success, plus recognition for going the extra mile. Equity ownership: Own a piece of the pie with our Employee Stock Ownership Plan (ESOPs). Flexible work style: Enjoy the freedom of remote work and unplug with paid time off. Celebratory culture: We embrace fun, a little weirdness, and shared successes. Ready to work hard, have fun, and thrive? Join our team!

CBOSIT Technologies is looking for a visionary leader passionate about driving business growth through digital transformation, to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun. Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency. Lead the implementation charge: From design and development to testing and deployment, you'll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition. Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client. Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget. Requirements You're a perfect fit if you have been practising below for greater then 8years: Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly. Be the strategic mastermind: Lead the entire Zoho implementation lifecycle, from needs analysis to training and beyond. Craft custom solutions: Design personalized configurations and automations to optimize client workflows. Manage like a champ: Oversee projects with agility, ensuring timely delivery and budget adherence. Guide and empower: Mentor and develop your team, fostering a collaborative and high-performing environment. Build strong relationships: Cultivate trust and understanding with clients, becoming their trusted Zoho advisor. Stay ahead of the curve: Possess deep Zoho expertise and a passion for continuous learning in the ever-evolving tech landscape. Tech Prowess Required: A Zoho whiz: Implementing, customising , and managing CRM, Desk, Books, People, Creator and more. A scripting master: Writing custom Deluge functions and wielding JavaScript with ease. An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas. A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle. Benefits More than Money: Perks to Fuel Your Passion at Our Consulting Firm! Forget boring benefits, unleash your career with: Top-tier pay: We believe in fair compensation and offer industry-leading salaries. Client connections: Consulting opens doors to exciting on-site interactions and diverse projects. Performance rewards: Earn bonus incentives tied to project success, plus recognition for going the extra mile. Equity ownership: Own a piece of the pie with our Employee Stock Ownership Plan (ESOPs). Flexible work style: Enjoy the freedom of remote work and unplug with paid time off. Celebratory culture: We embrace fun, a little weirdness, and shared successes. Ready to work hard, have fun, and thrive? Join our team!

CBOSIT Technologies is looking for a visionary leader passionate about driving business growth through digital transformation, to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun. Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency. Lead the implementation charge: From design and development to testing and deployment, you'll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition. Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client. Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget. Requirements You're a perfect fit if you have been practising below for greater then 8years: Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly. Be the strategic mastermind: Lead the entire Zoho implementation lifecycle, from needs analysis to training and beyond. Craft custom solutions: Design personalized configurations and automations to optimize client workflows. Manage like a champ: Oversee projects with agility, ensuring timely delivery and budget adherence. Guide and empower: Mentor and develop your team, fostering a collaborative and high-performing environment. Build strong relationships: Cultivate trust and understanding with clients, becoming their trusted Zoho advisor. Stay ahead of the curve: Possess deep Zoho expertise and a passion for continuous learning in the ever-evolving tech landscape. Tech Prowess Required: A Zoho whiz: Implementing, customising , and managing CRM, Desk, Books, People, Creator and more. A scripting master: Writing custom Deluge functions and wielding JavaScript with ease. An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas. A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle. Benefits More than Money: Perks to Fuel Your Passion at Our Consulting Firm! Forget boring benefits, unleash your career with: Top-tier pay: We believe in fair compensation and offer industry-leading salaries. Client connections: Consulting opens doors to exciting on-site interactions and diverse projects. Performance rewards: Earn bonus incentives tied to project success, plus recognition for going the extra mile. Equity ownership: Own a piece of the pie with our Employee Stock Ownership Plan (ESOPs). Flexible work style: Enjoy the freedom of remote work and unplug with paid time off. Celebratory culture: We embrace fun, a little weirdness, and shared successes. Ready to work hard, have fun, and thrive? Join our team!

CBOSIT Technologies is looking for a visionary leader passionate about driving business growth through digital transformation, to join our team of Business Consultants. We need a skilled and innovative candidate who is confident in process re-engineering and has expertise in the latest technologies. The ideal candidate should have strong communication skills, leadership qualities, and be an innovative thinker. As a team, we are dedicated to building impactful digital platforms and making businesses scalable and profitable. Our approach is agile, nimble, customer-focused and fun. Be the bridge between business needs and Zoho magic: Analyse client workflows, identify improvement opportunities, and tailor Zoho solutions for optimal efficiency. Lead the implementation charge: From design and development to testing and deployment, you'll own the entire Zoho implementation lifecycle, ensuring a smooth and successful transition. Become a trusted advisor: Guide clients through every step, providing clear communication, expert training, and ongoing support to maximize their Zoho experience. Think outside the box: Leverage your innovative spirit to craft custom workflows, reports, and automations that take Zoho to the next level for each client. Embrace agility: Collaborate effectively in a fast-paced environment, utilising Scrum methodologies to deliver projects on time and within budget. Requirements You're a perfect fit if you have been practising below for greater then 8years: Communication magic: Exceptional written and verbal communication skills to engage clients and explain complex concepts clearly. Be the strategic mastermind: Lead the entire Zoho implementation lifecycle, from needs analysis to training and beyond. Craft custom solutions: Design personalized configurations and automations to optimize client workflows. Manage like a champ: Oversee projects with agility, ensuring timely delivery and budget adherence. Guide and empower: Mentor and develop your team, fostering a collaborative and high-performing environment. Build strong relationships: Cultivate trust and understanding with clients, becoming their trusted Zoho advisor. Stay ahead of the curve: Possess deep Zoho expertise and a passion for continuous learning in the ever-evolving tech landscape. Tech Prowess Required: A Zoho whiz: Implementing, customising , and managing CRM, Desk, Books, People, Creator and more. A scripting master: Writing custom Deluge functions and wielding JavaScript with ease. An automation architect: Flowcharts like Miro, Draw.io, LucidChart are your canvas. A problem-solver extraordinaire: Fixing bugs, navigating APIs, and resolving any Zoho hurdle. Benefits More than Money: Perks to Fuel Your Passion at Our Consulting Firm! Forget boring benefits, unleash your career with: Top-tier pay: We believe in fair compensation and offer industry-leading salaries. Client connections: Consulting opens doors to exciting on-site interactions and diverse projects. Performance rewards: Earn bonus incentives tied to project success, plus recognition for going the extra mile. Equity ownership: Own a piece of the pie with our Employee Stock Ownership Plan (ESOPs). Flexible work style: Enjoy the freedom of remote work and unplug with paid time off. Celebratory culture: We embrace fun, a little weirdness, and shared successes. Ready to work hard, have fun, and thrive? Join our team!

About the Company: Infopine is a future-focused, technology-driven organization empowering global enterprises through intelligent ERP solutions and next-generation digital services. With deep expertise across ERP, B2B eCommerce platforms, AI/ML integrations, application maintenance services, and cloud-native architectures, we enable businesses to achieve operational excellence and digital transformation at scale. Headquartered in Mysore, India, and supported by our U.S. delivery center, we proudly serve a diverse portfolio of 100+ customers worldwide—driving measurable outcomes and fostering long-term partnerships through innovation, agility, and domain expertise. Job Title: DBA Architect Experience: 7–12 Years Location: Mysuru/ Bangalore (Onsite) Employment Type: Full-Time Required Skills: Strong in SQL/NoSQL databases: Oracle, PostgreSQL, MySQL, MongoDB, Cassandra. Experience with AWS RDS, Azure SQL, GCP. Hands-on with ERwin, Lucidchart or similar tools. Knowledge of ETL, data warehousing, Hadoop/Spark is a plus. Strong communication and documentation skills. Key Responsibilities: Design scalable and secure database solutions for business and analytical needs. Develop data models and ensure data integrity and performance. Optimize queries, indexing, partitioning for performance. Collaborate with development and data engineering teams on integration and pipelines. Implement backup, DR, and security compliance policies. Evaluate and implement new cloud DB technologies and tools.

General information Country India State Telangana City Hyderabad Job ID 45622 Department Development Description & Requirements Job Summary: We are seeking a proactive Business Analyst to join our technology team. This role is ideal for MBA graduates with a specialization in Information Technology, Business Analytics who are eager to work at the intersection of business and technology. You will work closely with business stakeholders and technical teams to deliver effective IT solutions aligned with organizational goals. Key Responsibilities: Collaborate with business users to gather, analyze, and document business requirements. Translate business needs into detailed functional and technical specifications. Assist in preparing Business Requirement Documents (BRD), Functional Specification Documents (FSD), and user stories. Support project teams throughout the Software Development Life Cycle (SDLC), especially during requirements, testing, and implementation phases. Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives. Support User Acceptance Testing (UAT) and help in defect tracking and resolution. Communicate effectively with developers, QA teams, and business stakeholders. Should be willing to work in collaboration with US-based teams and provide necessary support. Excellent proficiency in English, with strong written and verbal communication skills. Required Skills & Qualifications: MBA (Information Technology / Systems / Business Analytics) or equivalent. Strong understanding of business processes. Ability to prepare process flow diagrams and reports using tools such as Lucidchart is an advantage. Basic knowledge of SQL, APIs, ERP systems, or data analytics tools is an advantage. Familiarity with Agile methodologies and SDLC. Excellent communication, documentation, and stakeholder management skills. Proficiency in MS Office (Excel, Word, PowerPoint); knowledge of tools like Jira, Confluence is a plus. Analytical mindset with problem-solving capabilities. Preferred Skills: Internship or academic project experience in Business Analysis. Exposure on Procurement is plus Exposure to process modeling tools and UML diagrams. Ability to write clear documentation – BRD, FSD, user stories, test cases. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

As a CX Data Analyst at our company, you will play a crucial role in gathering reporting requirements and documenting processes across various CX areas such as Client Services, Service Operations, Implementation Services, and more. Your responsibilities will include analyzing business processes, making recommendations based on data analysis, and translating departmental requirements into actionable measurements and reporting tools. You will collaborate with CX leadership to identify areas of impact on reporting and processes, provide verbatim commentary on data trends, and communicate any discrepancies to ensure internal problem-solving and alignment. Your role will also involve reviewing and updating processes to align with industry standards, developing a communication strategy for trend indicators, and ensuring compliance with state and federal legislation such as HIPAA. Additionally, you will work on generating learning resources, aligning reporting changes with QA conditions, and compiling data for associate performance metrics. Embracing continuous improvement and innovation within the CX area will be a key aspect of your responsibilities. To be successful in this role, you should have a Bachelor's Degree in a related field and at least 2 years of experience in data analysis or business intelligence. Advanced proficiency in tools like Microsoft Excel, SQL, and data visualization tools such as PowerBI is required. Strong communication skills, attention to detail, and the ability to work with large data sets are essential. Experience in a fast-paced environment and knowledge of statistical analysis, database design, and agile development environments are also important. Preferred skills include experience in healthcare technology or call center operations, as well as familiarity with tools like Tableau. The work environment may require additional effort outside standard hours, and the ability to work US east coast hours is preferred. Adherence to workspace privacy guidelines and a commitment to diversity, equity, inclusion, and belonging are important aspects of our company culture. Zelis offers industry-leading healthcare benefits, mental well-being resources, savings & investments, educational resources, and opportunities for networking. We are committed to diversity and equal employment opportunities, encouraging candidates from underrepresented communities to apply. If you require accessibility support during the application process, please reach out to TalentAcquisition@zelis.com. Please note that there is an active employment scam using the Zelis name, and we never ask for money or credit card details during the recruitment process. Be cautious of any suspicious email activity and ensure that any contact from a Zelis representative is legitimate.,

Full Job Title: Business Process and Systems Analyst, Implementation Smart Data Solutions, a leading provider of data management, claim routing and workflow solutions to health plans and TPAs, is looking for passionate and driven Business Process and Systems Analyst to join our team. What you’ll be doing? Business Process Analysis & Optimization Assess and document existing business processes, workflows, and system capabilities. Identify inefficiencies and recommend process improvements, automation opportunities, and best practices. Design and implement new workflows that align with industry standards and regulatory requirements Conduct impact assessments for proposed process or system changes. Perform analysis of how customers are using the product Requirement Gathering & Stakeholder Collaboration Work closely with customers, engineers and product managers to gather and define business and functional requirements. Translate business needs into detailed system specifications, use cases, and process flows. Act as a liaison between technical teams and business stakeholders to ensure seamless communication and understanding. System Analysis & Implementation Support Analyze system functionalities and ensure alignment with business processes. Assist in data migration, validation, and quality assurance efforts. Develop test cases, conduct user acceptance testing (UAT), and support go-live activities. Data & Reporting Analysis Work with reporting tools and databases to generate insights from system data. Develop dashboards and reports to support decision-making and operational efficiency. Ensure data integrity and compliance with healthcare data privacy regulations. Training & Continuous Improvement Provide documentation, training, and support to end-users on new system features and process changes. Monitor system performance and user feedback to drive continuous improvement. Stay updated on healthcare technology trends, regulatory updates, and industry best practices. What we’re looking for? Education And Experience Bachelor’s degree in healthcare administration, information systems, business analysis, or a related field (Master’s preferred). 3-7 years of experience in business process analysis, system analysis, or IT implementation, preferably in the healthcare technology space. Certifications such as CBAP (Certified Business Analysis Professional) or Six Sigma are a plus Ability to analyze data and metrics to drive strategic decisions and process improvements. Technical Skills Strong knowledge of healthcare operations, workflows, and regulatory requirements. Experience with business process modeling tools (e.g., Visio, Lucidchart, Bizagi). Proficiency in SQL, data analysis, and reporting tools (e.g., Tableau, Power BI, Excel). Familiarity with software development methodologies (Agile, Scrum) and project management tools (JIRA, Confluence, Clarity). Understanding of API integrations and system interoperability standards Soft Skills Excellent analytical and problem-solving skills. Strong communication and stakeholder management abilities. Attention to detail with the ability to manage multiple projects and priorities. Ability to work independently and as part of a cross-functional team. Why this is the company for you? Top Benefits & Perks A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success! A professional development and growth-oriented workplace Generous benefits including medical/accidental insurance and Social Security Fund contribution. A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day Who is Smart Data Solutions? Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients—including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners—SDS streamlines complex front, middle, and back-office operations. Smart Data Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. 04:00 PM IST - 01:00 AM IST

Job Description APGM Key Responsibilities: 🔧 Technical Architecture Architect and design scalable, secure, and maintainable software systems using .NET Core, Java (Spring Boot), SQL Server, and PostgreSQL. Define and document architecture blueprints, technical standards, and design patterns. Guide teams in implementing best practices across coding, performance tuning, security, and CI/CD. Conduct architecture and code reviews to ensure high quality and alignment with design intent. Evaluate and select appropriate frameworks, tools, and platforms. 🌐 Solution Architecture Engage with business and technology stakeholders to gather requirements and translate them into end-to-end solution designs. Create solution architecture diagrams, technical documentation, and data flow models. Design system integrations using APIs, messaging systems, and service-oriented architecture. Ensure alignment with enterprise architecture, security, and compliance guidelines. Make trade-off decisions between technical feasibility, cost, performance, and business value. ☁ Cloud & DevOps Leadership Lead cloud-native design and migration strategies on AWS and Azure platforms. Utilize services like EC2, Lambda, S3, Azure App Services, Azure Functions, etc. Implement DevOps pipelines for continuous integration and delivery (e.g., Azure DevOps, GitHub Actions, Jenkins). Promote infrastructure as code (IaC) using tools like Terraform, CloudFormation, or ARM templates. 👥 Team Leadership & Mentorship Mentor and guide developers, junior architects, and DevOps engineers. Drive architectural decision-making in Agile/Scrum settings. Collaborate with cross-functional teams including QA, product owners, and business analysts. Required Skills & Experience 12+ years of software development and architecture experience. Strong hands-on experience with .NET (Core, ASP.NET MVC) and Java (Spring/Spring Boot). In-depth knowledge of SQL Server, PostgreSQL, and schema optimization. Proven experience architecting on AWS and Azure. Expertise in microservices architecture, REST APIs, and containerization using Docker and Kubernetes. Deep understanding of security best practices, high availability, and performance tuning. Proficiency in Agile methodologies, architecture documentation tools (e.g., Lucidchart, ArchiMate, UML). Excellent communication and stakeholder management skills.

Role Description Job Title: Business Analyst (Associate III – Business Analysis) Hiring Locations: Chennai / Trivandrum / Kochi Experience Range: 4–7 years Role Description We are looking for a highly motivated and detail-oriented Business Analyst to join our team. The ideal candidate will support project delivery through effective requirements gathering, stakeholder engagement, and solution evaluation. You will work closely with senior BAs and cross-functional teams to ensure business needs are translated into actionable solutions. Key Responsibilities Assist in defining enterprise goals, stakeholder needs, and project objectives Apply system analysis techniques to assess capabilities, workflows, and limitations Document and maintain BA artefacts and ensure traceability of requirements Use BA tools and techniques for effective communication, analysis, and decision-making Plan and manage requirement elicitation, validation, and prioritization Evaluate solution options and assist stakeholders in decision-making Support implementation teams by providing clarifications on requirements Contribute to continuous improvement of BA practices, templates, and processes Support mentoring activities under senior BA guidance Mandatory Skills Strong understanding of Business Analysis frameworks and tools Expertise in requirement elicitation, documentation, and stakeholder engagement Knowledge of BA tools like JIRA, Confluence, Balsamiq, MS Visio, Lucidchart, etc. Familiarity with ITSM tools and concepts (ServiceNow, BMC Remedy) Working experience in Agile (Scrum/Kanban) and traditional SDLC methodologies Proficiency in creating user stories, use cases, data flow diagrams, and process maps Experience in writing BRDs, FRDs, and test case mapping Good To Have Skills Exposure to cloud environments and Atlassian tool administration Knowledge of ITIL processes – Incident, Problem, Change, and Request Management JIRA API and JQL knowledge Experience with metrics dashboards and performance analytics Prior involvement in mentoring junior BAs or leading smaller initiatives Soft Skills Strong verbal and written communication skills Excellent analytical and problem-solving capabilities Proactive stakeholder engagement and negotiation abilities Adaptability and quick learning mindset Strong organizational and time management skills Team collaboration and interpersonal skills Educational Qualification Bachelor’s or Master’s degree in Engineering, Computer Science, or related field Business Analysis certification (CBAP, CCBA, or equivalent) is a plus Why Join Us? Opportunity to work on enterprise-grade business transformation projects Exposure to cross-functional collaboration and modern BA tools and practices Mentorship from senior analysts and career development opportunities A supportive environment to contribute to strategic business solutions Skills Jira,Healthcare,Servicenow,Itsm

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Summary: We are looking for a dynamic and detail-oriented Business Analyst with 2 – 3 years of experience in the banking and/or wealth management domain. The ideal candidate will have hands-on experience in software projects, strong analytical skills, and the ability to act as a bridge between business stakeholders and technology teams. Key Responsibilities: Collaborate with business stakeholders to understand and document business needs, pain points, and objectives. Analyze and document current business processes (AS-IS) and define future state processes (TO-BE). Elicit, analyze, and document functional and non-functional requirements using techniques such as interviews, workshops, and document analysis. Prepare Business Requirement Documents (BRD), Functional Specifications (FSD), and User Stories. Work closely with product owners, solution architects, developers, and QA teams throughout the SDLC. Participate in gap analysis, impact assessments, and feasibility studies for change initiatives. Assist in backlog grooming, prioritization, sprint planning, and product demos in Agile/Hybrid environments. Support SIT/UAT phases by reviewing test cases, coordinating with testers, and validating test results. Act as a subject matter expert (SME) in banking and/or wealth domains, offering domain insights to guide design and development. Facilitate walkthroughs and training sessions for stakeholders and end users. Ensure traceability of requirements from inception to delivery. Required Skills & Experience: 2 to 3 years of experience as a Business Analyst in IT projects, preferably in banking, financial services, or wealth management. Strong knowledge of banking products such as savings, current accounts, deposits, lending, investment products, and portfolio management. Experience working on core banking systems, digital banking platforms, or wealth management solutions. Familiarity with Agile, Scrum, or SAFe methodologies. Proficient in tools such as JIRA, Confluence, MS Visio, Lucidchart, or similar. Excellent communication, documentation, and stakeholder management skills. Strong analytical thinking and problem-solving abilities. Preferred Qualifications: Bachelor’s or Master’s degree in Finance, Business, Computer Science, or related field. Certifications such as CBAP, CCBA, or Agile BA certifications are a plus. Exposure to regulatory and compliance aspects in banking and wealth domains (e.g., KYC, AML, FATCA, MiFID). Understanding of data models, data mapping, and basic SQL is an advantage. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Summary Bitkraft Technologies LLP is looking for an experienced and strategic Senior IT Business Analyst with over 10+ years of expertise in bridging business goals with technology solutions. The ideal candidate will play a key role in enterprise-level IT initiatives, driving digital transformation, optimizing complex systems, and advising senior stakeholders. You will lead requirement gathering efforts, assess impacts of business changes, and ensure scalable, future-proof IT solutions. Key Responsibilities Lead enterprise-wide business analysis initiatives with cross-functional teams. Engage with C-level executives, product owners, and business stakeholders to understand strategic objectives and translate them into IT solutions. Facilitate high-level requirements gathering, solution design workshops, and stakeholder interviews. Define and document complex business processes, systems interactions, and technical requirements. Serve as a trusted advisor for technology strategy, systems integration, and process improvement. Perform advanced data analysis, cost/benefit analysis, and risk assessments for proposed initiatives. Oversee and guide testing strategies (SIT/UAT), validation processes, and change management plans. Ensure alignment of technology projects with business goals, compliance standards, and industry best practices. Mentor junior business analysts and support team development. Collaborate closely with architects, developers, QA, and DevOps teams in Agile or hybrid project environments. Required Skills & Qualifications Bachelor's or Master's degree in computer science, Information Systems, Business Administration, or a related field. 10+ years of proven experience as a Business Analyst in IT or enterprise software projects. Strong knowledge of business process modeling, system design, and enterprise IT architecture. Expertise in tools like Jira, Confluence, Visio, Lucidchart, Excel, Power BI, and SQL. Solid understanding of SDLC methodologies (Agile, Scrum, Waterfall, or hybrid). Excellent communication, stakeholder management, and presentation skills. Experience in ERP, CRM, cloud transformation, or custom enterprise system implementations is a plus. Certifications such as CBAP, PMI-PBA, or Agile BA are highly desirable. Experience - 10+ Years Location - Mumbai Fort Why join Bitkraft? Your inputs and opinions are valued Exposure to latest technologies Working directly with client teams International project experience You get to see the big picture on the project Fast paced environment with quick project completions Manage your own time for efficient working A friendly and easy going work environment About Bitkraft Technologies LLP Bitkraft Technologies LLP is an award-winning Software Engineering Consultancy focused on Enterprise Software Solutions, Mobile Apps Development, ML/AI Solution Engineering, Extended Reality, Managed Cloud Services and Technology Skill-sourcing, with an extraordinary track record. We are driven by technology and push the limits of what can be done to realise the business needs of our customers. Our team is committed towards delivering products of the highest standards and we take pride in creating robust user-driven solutions that meet business needs. Bitkraft boasts of clients across over 10+ countries including US, UK, UAE, Oman, Australia and India to name a few. To know more about Bitkraft visit our website bitkraft.co.in Job Type: Full-time Pay: ₹2,000,000.00 - ₹3,000,000.00 per year Experience: IT: 10 years (Required) Location: Mumbai, Maharashtra (Required) Work Location: In person

Job Description : Position: Senior Business Analyst Experience: 4+ years Location: Pune (Hybrid) Availability: Immediate Joiners Preferred About Us We are a fast-scaling Indian product company building an enterprise-grade platform for the US behavioral health market. With a strong product-market fit and growing demand from large enterprise customers, we’re looking for an experienced Senior Business Analyst to translate complex customer and product needs into clear, actionable requirements that drive impact. Key Responsibilities Collaborate with product managers, engineers, and stakeholders to gather, analyze, and document business and functional requirements Work closely with US-based healthcare clients to understand workflows, pain points, and product gaps Use in-house custom AI agents and other AI tools extensively to assist with drafting user stories, acceptance criteria, documentation, and process flows Create clear and detailed user stories, process diagrams, and specifications to support agile development Translate regulatory and operational needs—especially in US healthcare or insurance—into product requirements Lead requirement walkthroughs and alignment sessions with cross-functional teams Partner with QA to ensure test cases align with business goals and functional coverage Identify opportunities to optimize business processes and improve user experience Support backlog grooming and sprint planning by ensuring stories are well-defined and prioritized Track changes in scope and maintain accurate documentation throughout the project lifecycle Contribute to internal and external product documentation, guides, and release notes Requirements 4+ years of experience as a Business Analyst in software product or enterprise SaaS companies Strong understanding of agile development processes and experience working closely with Scrum teams Demonstrated ability to use AI-powered tools or agents to accelerate documentation and analysis workflows Excellent written and verbal communication skills, including with US-based enterprise clients Strong analytical skills with the ability to break down complex workflows into structured requirements Proven experience using tools like Jira, Confluence, Lucidchart, or similar Experience in US healthcare or healthcare insurance domains is strongly preferred Background in behavioral health, credentialing or claims workflows, or EHR systems is a plus Based in Pune and open to hybrid work (2–3 days/week onsite) Immediate joiners highly preferred What We Offer Opportunity to work on a mission-driven product transforming behavioral healthcare in the US Transparent and collaborative work culture with direct access to leadership High ownership role with exposure to enterprise clients and strategic initiatives Hybrid flexibility and competitive compensation based on experience and skills HR will share additional benefits

Senior Data Architect As a Senior Data Architect with expertise in Data Modelling & Architecture along with SQL, Snowflake & AWS with Convera, you will be responsible for to oversee the development and utilization of data systems. You will be reporting to the Manager – Data Architect, to join our dynamic team in the Foreign Exchange payments processing industry. The ideal candidate is responsible for defining and implementing the enterprise data architecture strategy and ensuring robust data governance across the organization. This role requires a deep understanding of business processes, technology, data management, and regulatory compliance. The successful candidate will work closely with business and IT leaders to ensure that the enterprise data architecture supports business goals, and that data governance policies and standards are adhered to across the organization. Your responsibilities will include working closely with data modelers, data engineers, analysts, cross-functional teams, and other stakeholders to ensure that our data platform meets the needs of our organization and supports our data-driven initiatives. It also includes building a new data platform, integrating data from various sources, and ensuring data availability for various application and reporting needs. Additionally, the candidate should have experience working with AI/ML technologies and collaborating with data scientists to meet their data requirements. In your role as a Senior Data Architect, you will: Architect and Develop Data Architecture Solutions: Design and implement scalable and efficient data architecture solutions on enterprise data platform. Lead the end-to-end architecture, design and modeling using Snowflake, Tableau and AWS. Collaborate and Design Data Models: Partner with stakeholders and business units to understand data requirements and business goals. Lead the architecture and designing the data models, schemas, data mappings, data transformations and metadata that align with business needs, analytical requirements, and industry standards. Ability to analyze the legacy data models within legacy platforms involving SQL Server, Oracle and Stored Procedures. Possess strong hands-on SQL and Python skills. Data Integration, Governance and Security: Collaborate with internal and external teams to design, implement, and maintain data integration solutions, ensuring high data integrity, consistency, and accuracy. Ensure data security, integrity, and compliance with regulations. Oversee the integration of data from multiple sources into a unified system. Business Intelligence and Reporting: Develop and implement semantic models to support business intelligence and reporting needs. Design and manage data models involving dimensions, facts, metrics, and measures to ensure accurate and efficient reporting. Work closely with business analysts and BI developers to create and maintain semantic layers that facilitate self-service reporting and analytics. Ensure the semantic models align with business requirements and support key performance indicators (KPIs) and metrics. Implementation and Troubleshooting: Oversee the implementation of data solutions from initial concept through to production. Troubleshoot and resolve complex issues to ensure data pipeline stability and high performance. Monitor and optimize the performance of data systems and processes. Leadership and Mentorship: Provide guidance and leadership to data modelers and engineering teams, promoting a culture of continuous improvement, knowledge sharing, and technical excellence. Mentor data modelers and engineers and foster their professional growth. AI and ML Capabilities: Stay updated with industry trends and advancements in AI and ML and integrate these technologies into the data architecture to enhance data processing and analytics capabilities. Leverage AI and ML to automate data integration, cleansing, and transformation processes, improving efficiency and accuracy. Implement AI-driven analytics and predictive modeling to provide deeper insights and support data-driven decision-making. Innovation and Strategy: Drive technical innovation by staying abreast of industry trends and emerging technologies. Influence technical strategies and decisions to align with organizational goals and objectives. Evaluate and recommend data technologies, tools, and platforms. Documentation and Best Practices: Develop and maintain comprehensive documentation for data architecture, pipelines, and processes. Establish and enforce best practices for data engineering and quality assurance. A Successful Candidate For This Position Should Have Bachelor's degree or equivalent in Computer Science, Engineering, or a related field with proven experience as a Data Architect or in a similar role. in architecting, designing, deploying, and managing data models on cloud-based infrastructure, preferably for data platforms. Minimum of 8+ years of experience in enterprise data architecture, data management and data governance, or a related field. Strong knowledge of database design, data modeling, and ETL processes. Experience in designing and implementing data models involving dimensions, facts, metrics, and measures. Hands-on experience with Snowflake and SQL. Proficiency with data modeling tools such as ER/Studio, Erwin Data Modeler, Lucidchart, MySQL Workbench, and Oracle SQL Developer Data Modeler. Possess strong hands-on SQL and Python skills. Strong experience with data architecture principles, including data modelling, ETL/ELT processes, and data management and hands on experience with Big Data technologies. Familiarity with database systems such as Snowflake, SQL Server, PostgreSQL, or NoSQL databases Ability to translate business requirements into effective semantic models that support reporting and analytics using Tableau. Understanding of current industry trends in AI and ML, and their application in data architecture. Knowledge of data governance and compliance standards. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Nice To Have Qualifications Experience with regulatory compliance related to data management (e.g., GDPR, HIPAA). Knowledge of emerging technologies such as AI, machine learning, and data analytics. Certifications in cloud platforms (e.g., AWS). About Convera Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs. Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging. We offer an abundance of competitive perks and benefits including: Competitive salary Opportunity to earn an annual bonus. Great career growth and development opportunities in a global organization A flexible approach to work There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

Job Description Senior Product Manager (Ops & Supply Chain) Location : Mumbai/ Bengaluru | Team : Product At SolarSquare, were building cutting-edge products to streamline operations and supply chain workflows at scale. Were looking for a Senior Product Manager (SPM) with strong analytical thinking, execution ownership, and user-centric instincts to own high-impact product charters. As an SPM, youll work closely with business, engineering, and design teams to build scalable tech solutions that drive operational efficiency. Objectives Of This Role Take end-to-end ownership of product lifecycle - from discovery to release - across high-impact ops and supply chain domains. Identify gaps and pain points in internal workflows and craft product solutions that improve efficiency and scalability. Deep-dive into data, user journeys, and process maps to define structured solutions to ambiguous problems. Build and manage detailed product roadmaps and collaborate cross-functionally to deliver results on time and within scope. Act as the voice of the business and operations teams while ensuring scalable and tech-forward solutions. Daily And Monthly Responsibilities Own the product roadmap for operations and supply chain workflows (e.g., installation, warehousing, inventory, procurement, service logistics). Work hands-on to write PRDs, define metrics, track releases, and coordinate across engineering, QA, and business. Conduct in-depth user research, gather feedback, and define product strategy documents (business cases, use cases, success metrics). Collaborate with analysts and engineering to convert fuzzy ideas into structured, implementable solutions. Track product adoption and impact through data and drive continuous improvement post-launch. Skills And Qualifications 4-6 years of experience in product management, preferably in operations or supply chainfocused products. Strong understanding of ops/supply workflows (e.g., installation, warehousing, fulfillment, logistics, ticketing, inventory). Ability to work as an independent contributor while also influencing cross-functional stakeholders. Experience solving complex problems using data-driven and structured thinking. Proven track record of launching scalable internal tools or workflow automation products. Excellent written communication, documentation, and stakeholder management skills. Experience mentoring junior PMs or managing small product pods is a plus; able to lead by example while staying hands-on. Preferred Qualifications Prior experience in B2C or B2B operations/supply chain tech products (e.g., logistics, delivery, retail, solar, EV, mobility, or similar). Exposure to SQL, analytics tools (e.g., PowerBI/Tableau), and process mapping tools (e.g., Lucidchart, Whimsical). Experience working with agile teams with a focus on iterative product development. Engineering background or strong technical collaboration experience is a plus. (ref:hirist.tech)

As a Process Excellence professional at our client, you will be based in Gurgaon and play a pivotal role in transforming the spare part procurement process within the Indian automotive aftermarket. Leveraging AI/ML and deep tech, our client is committed to being the go-to destination for genuine two-wheeler aftermarket spare parts, ensuring reliable delivery to mechanic workshops. To excel in this role, you should hold a Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Research, Business Administration, or a related field. With a minimum of 5 years and up to 12 years of experience, you are expected to have a strong background in Process Excellence within the AutoTech/Quick Commerce industry. The ideal candidate will bring at least 6 years of experience in roles related to process excellence, supply chain management, process analysis, or process engineering. Proficiency in SCM software such as SAP, Oracle, Kinaxis, and expertise in process mapping tools like Visio and Lucidchart are essential. Additionally, knowledge of data visualization tools (e.g., Tableau, Power BI) and route planning software (e.g., Route4Me, Llamasoft) will be advantageous. Your role will involve developing standardized workflows for supplier performance tracking and integrating them into procurement strategies. You will be responsible for creating end-to-end procurement processes, optimizing inventory management processes, collaborating with warehouse teams to enhance inventory tracking, and devising route planning frameworks to optimize delivery paths. By balancing fuel costs, transit times, and customer expectations, you will contribute to the seamless integration of various processes within the organization. If you are a detail-oriented professional with a passion for process improvement and a drive to innovate within the supply chain domain, we welcome you to apply for the Process Excellence position at our client. Join us in our mission to revolutionize the automotive aftermarket spare part procurement landscape in India.,

General information Country India State Telangana City Hyderabad Job ID 45479 Department Development Description & Requirements Senior Java Developer is responsible for architecting and developing advanced Java solutions. This role involves leading the design and implementation of microservice architectures with Spring Boot, optimizing services for performance and scalability, and ensuring code quality. The Senior Developer will also mentor junior developers and collaborate closely with cross-functional teams to deliver comprehensive technical solutions. Essential Duties: Lead the development of scalable, robust, and secure Java components and services. Architect and optimize microservice solutions using Spring Boot. Translate customer requirements into comprehensive technical solutions. Conduct code reviews and maintain high code quality standards. Optimize and scale microservices for performance and reliability. Collaborate effectively with cross-functional teams to innovate and develop solutions. Experience in leading projects and mentoring engineers in best practices and innovative solutions. Coordinate with customer and client-facing teams for effective solution delivery. Basic Qualifications: Bachelor’s degree in Computer Science or a related field. 7-9 years of experience in Java development. Expertise in designing and implementing Microservices with Spring Boot. Extensive experience in applying design patterns, system design principles, and expertise in event-driven and domain-driven design methodologies. Extensive experience with multithreading, asynchronous and defensive programming. Proficiency in MongoDB, SQL databases, and S3 data storage. Experience with Kafka, Kubernetes, AWS services & AWS SDK. Hands-on experience with Apache Spark. Strong knowledge of Linux, Git, and Docker. Familiarity with Agile methodologies and tools like Jira and Confluence. Excellent communication and leadership skills. Preferred Qualifications Experience with Spark using Spring Boot. Familiarity with the C4 Software Architecture Model. Experience using tools like Lucidchart for architecture and flow diagrams. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

The Role We are seeking a detail-oriented and proactive Business Analyst to support current and target state process mapping, lead stakeholder engagement workshops, and drive the realization of business benefits. The ideal candidate will have experience using tools like Microsoft Visio and swimlane diagrams to document business processes, work collaboratively with cross-functional teams, and play a central role in owning and maintaining the process model throughout the transformation lifecycle. Target start date: August 2025 Hybrid model - 3 days at Bangalore Office, India Salary range: 35,00,000 to 42,00,000 INR Responsibilities Process Documentation: Document as-is (current state) processes using Visio and swimlane diagrams. Collaborate with stakeholders to define to-be (target state) processes and operating models. Identify and map pain points, bottlenecks, and opportunities for automation or optimization. Stakeholder Engagement & Workshops: Organize and facilitate workshops, interviews, and working sessions with business and technical stakeholders. Capture and consolidate input into actionable requirements and process designs. Ensure all stakeholders are aligned on proposed changes and expected outcomes. Model Ownership: Maintain ownership of the process and operating model throughout the project lifecycle. Ensure consistency, version control, and alignment of documentation across initiatives. Benefit Realization: Define measurable business benefits for process changes or system enhancements. Track benefit realization against agreed KPIs post-implementation. Support development of business cases and cost-benefit analysis. Requirements Gathering & Analysis: Translate business needs into clear and structured functional and non-functional requirements. Support product owners and delivery teams in refining backlogs and user stories where needed. What We're Looking For In Our Applicants Proven experience as a Business Analyst working on transformation or process change projects. Strong expertise in process modeling tools (e.g., Visio, Lucidchart, Bizagi). Ability to facilitate workshops and stakeholder sessions effectively. Experience with benefit tracking and realisation frameworks. Excellent written and verbal communication skills. Analytical mindset with the ability to simplify complex problems. Familiarity with agile delivery practices and collaboration tools (e.g., Jira, Confluence) is a plus. Preferred Experience Consulting experience or exposure to client-facing environments. Experience in data-driven projects or digital transformation programmes. Exposure to industries such as telecom, financial services, or public sector is an advantage. Why Keyrus? Joining Keyrus means joining a market leader in the Data Intelligence field and an (inter)national player in Management Consultancy and Digital Experience. You will be part of a young and ever learning enterprise with an established international network of thought leading professionals driven by bridging the gap between innovation and business. You get the opportunity to meet specialised and professional consultants in a multicultural ecosystem. Keyrus gives you the opportunity to showcase your talents and potential, to build up experience through working with our clients, with the opportunity to grow depending on your capabilities and affinities, in a great working and dynamic atmosphere. Keyrus UK Benefits Competitive holiday allowance Very comprehensive Private Medical Plan Flexible working patterns Workplace Pension Scheme Sodexo Lifestyle Benefits Discretionary Bonus Scheme Referral Bonus Scheme Training & Development via KLX (Keyrus Learning Experience)

Title: Application Admin Lead – Content, Communication & Collaboration Location: 100% Remote Job Type: Fulltime Job Description: Oversees Slack, Zoom, and visual collaboration platforms. Leads platform transitions, manages escalations, promotes adoption, and ensures optimal configuration for collaboration. Tools: Slack, Zoom, LucidChart, LucidSpark, Vizzlo Key Responsibilities: • Lead transition planning, knowledge transfer (KT), and tracking. • Administer user provisioning, workspace configurations, and integrations. • Troubleshoot complex technical issues and manage vendor escalations. • Maintain admin documentation, runbooks, and internal knowledge base. • Monitor platform usage; recommend optimizations and enhancements. • Conduct training for end-users and promote platform best practices. • Ensure SLA adherence and maintain escalation protocols. • Serve as liaison with vendors for platform guidance and issue resolution. Qualifications (Enriched): • 5+ years of enterprise experience administering Slack, Zoom, and related collaboration tools. • Deep understanding of Slack Enterprise Grid architecture, custom workflows (Slackbot, Workflow Builder), app integrations, and DLP/security configurations. • Strong expertise in Zoom account hierarchy management, Zoom Rooms, Webinar configurations, and Zoom admin dashboards. • Experience managing user lifecycle, group policies, retention rules, and audit logs across communication platforms. • Familiarity with LucidChart/LucidSpark workspace controls, licensing tiers, SSO integration, and collaborative template governance. • Proven success in driving enterprise-wide adoption initiatives, crafting enablement content, and delivering live/recorded training. • Demonstrated ability to coordinate across IT, communications, and functional teams to ensure messaging, collaboration hygiene, and governance compliance. • Skilled in stakeholder management, vendor coordination, escalated incident handling, and service performance monitoring. • Strong documentation background: SOPs, runbooks, KB articles, onboarding decks, and policy guidelines. Thanks Aatmesh aatmesh.singh@ampstek.com

General information Country India State Telangana City Hyderabad Job ID 45479 Department Development Description & Requirements Senior Java Developer is responsible for architecting and developing advanced Java solutions. This role involves leading the design and implementation of microservice architectures with Spring Boot, optimizing services for performance and scalability, and ensuring code quality. The Senior Developer will also mentor junior developers and collaborate closely with cross-functional teams to deliver comprehensive technical solutions. Essential Duties: Lead the development of scalable, robust, and secure Java components and services. Architect and optimize microservice solutions using Spring Boot. Translate customer requirements into comprehensive technical solutions. Conduct code reviews and maintain high code quality standards. Optimize and scale microservices for performance and reliability. Collaborate effectively with cross-functional teams to innovate and develop solutions. Experience in leading projects and mentoring engineers in best practices and innovative solutions. Coordinate with customer and client-facing teams for effective solution delivery. Basic Qualifications: Bachelor’s degree in Computer Science or a related field. 7-9 years of experience in Java development. Expertise in designing and implementing Microservices with Spring Boot. Extensive experience in applying design patterns, system design principles, and expertise in event-driven and domain-driven design methodologies. Extensive experience with multithreading, asynchronous and defensive programming. Proficiency in MongoDB, SQL databases, and S3 data storage. Experience with Kafka, Kubernetes, AWS services & AWS SDK. Hands-on experience with Apache Spark. Strong knowledge of Linux, Git, and Docker. Familiarity with Agile methodologies and tools like Jira and Confluence. Excellent communication and leadership skills. Preferred Qualifications Experience with Spark using Spring Boot. Familiarity with the C4 Software Architecture Model. Experience using tools like Lucidchart for architecture and flow diagrams. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.