Logistics, Warehouse & Manufacturing Digital Implementation_MPIN

Background The requirement is for a Logistics, Warehouse & Manufacturing Digital implementation consultant who can join as a customer facing implementation head role. The member as part of the implementation team would closely work with Customer to rollout BOSCH Logistics product suit appropriately as per Customer s business process requirement. He would be involved from requirement phase to delivery phase along with managing the implementation team, training partners of the software solution and all communication in this regard. Role and Responsibilities As head of the implementation team, the person shall play a very critical role of Customer on boarding to our product suit. The person will be handling from Requirement Phase to Production Phase E2E during a Customer on boarding life cycle and all communication (except commercials). The implementation head will be closely working with product team as well as pre-sales team for the success of the business and successful Customer acquisition. He is also responsible for managing partner training, managing the implementation team and L1/L2 support for the partners. Here are detailed pointers: 1. Responsible for Customer engagement from Requirement phase to Production Phase. 2. Work closely with Pre-sales & Product Team to build required features as market demand. 3. Work closely with development & implementation partners as consultant for the success of the Customer where it is channel partner led acquisition. 4. The person should ensure: Train channel partner on the product suits and have feature knowledge of the product suit. Fit-Gap Analysis with Gap Classification & develop requirement for the product suit. Customer physical to digital warehouse modelling. Agree the scope of implementation with E2E process flow Interface Requirement. Reports streamlining. Authorization management. Job run: Back end and Front end. Migration requirement. Testing with migrated data, unit testing, integration testing, validation and process testing. Cut over strategy discussion and conclusion with the client. Production Migration and sign-off. Go-Live preparation Labelling requirement. Accessing Warehouse layout maturity. Managing the dedicated team ensures streamlined implementation, reducing errors and inefficiencies. Proper configuration and testing will improve inventory tracking, reducing stock discrepancies. Handling L1 & L2 queries on behalf of the partners at the initial phase of the rollout and training the partner personnel to handle such tickets by itself. Optimizing & managing the dedicated team to handle Customers and on boarding. The head can proactively identify and mitigate risks associated with software integration. Working with SMEs in various functions to ensure WMS is integrated with ERP, procurement, and logistics systems and market available hardware.