11648 Logical Jobs - Page 33

Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team s expertise lies is in Preparing and posting journal entries, preparing balance sheet reconciliations, supporting month end closing, preparing reports and supports in audits, perform variance analysis and provide comments for month over month movement in Trial Balance, perform reporting activities, perform intercompany related activities, FA and Lease related activities. The Account Reconciliation team focuses on general ledger accounting which contains a summary of sub-ledger accounts. The role requires a good understanding of P&L accounts, bookkeeping, journal entries, voucher entry, trial balance, and month-end reporting. The role may also need expertise around intercompany reconciliations, cut-off policies, transfer pricing policies, formal confirmation policy & procedure, dispute resolution policy & procedure, and general procedure. What are we looking for? We are looking for individuals who have the following skillset: Analytic skills Good Verbal and written Communication Skills MS Office Problem solving skills Team Management Client and other stakeholder management Logical reasoning and thought process Process transition experience Understanding of RPAs Reporting Activities Intercompany, Reconciliation SAP Management of SLA and KPIs Knowledge of current technologies in RTR domain Process control and compliance Roles and Responsibilities: In this role, you are required to do detailed analysis and solve increasingly complex problems As a team lead you will be expected to understand and effectively manage the team’s governance and performance Understand the level of risk & propose mitigation plans and partner with other support teams as to resolve requests/issues in a timely manner Maintain client relationships interface through regular connects and emails Coach team members and provide first level advice on procedures/methods As an individual contributor, you will oversee small teams and/or work efforts You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments. Decisions that are made by you will impact your own work and may impact the work of others This role may require you to work in rotational shifts., Any Graduation

About The Role As a Property Operations Coordinator, your primary responsibilities will include overseeing owner relations, coordinating maintenance and trades scheduling, and ensuring the seamless operation of our properties. This pivotal role demands a comprehensive grasp of repair procedures and associated costs, coupled with adeptness in engaging with diverse stakeholders to facilitate essential services. Your contribution will be integral in maintaining a thorough understanding of repair processes and costs, while effectively navigating the coordination of essential services among various stakeholders. Your secondary responsibilities will be to assist the Accounts team with property related invoices and coordination. The ideal candidate will have an open mind and be willing to take on tasks in new areas should the business shift its approach. Key Responsibilities Coordinate and manage all trades involved in property maintenance and management, including but not limited to HVAC, plumbing, electrical, landscaping, and janitorial services. Coordinate the scheduling of maintenance tasks, including but not limited to repairs, inspections, and regular maintenance checks. Liaise with contractors and tradespeople to schedule and book services, ensuring timely completion of work and adherence to quality standards. Understand the delicate nature of repairs and associated costs, providing accurate estimates and cost breakdowns to property owners as needed. Utilise Asana to meticulously maintain and streamline operational tasks, enhancing productivity and collaboration within the team. Work closely with internal teams, such as housekeeping and guest services, to coordinate maintenance activities without disrupting guest experiences. Manage the logistics of maintenance tasks, including access permissions, key management, and coordination with on-site staff or property managers. Ensure compliance with safety regulations and company policies during all maintenance activities. Maintain accurate records of maintenance schedules, service history, and associated costs for each property. Assist in the development and implementation of operational processes to improve efficiency and effectiveness. Screen and verify property related invoices when they are received. Upload invoices into various software programs. Report on invoices or charges when requested. Onboarding Management:: Overseeing the onboarding process by making sure that each process is done smoothly by the correct person who should be doing the task. Included in the task is to upload photos, make a copy for the website, add amenities, publish to different OTAs, add appropriate tags to the listing, send homeowners their back-end logins to Homhero, and add packages and rates. Property Manager Coordinating with cleaners, caretakers, and maintenance staff at all the properties I manage Respond to homeowners' inquiries/questions and pricing Provide homeowners with the booking inquiries to get their approval Other task: Help the team if they have concerns with the tools and processes for bookings Other Responsibilities You will coordinate with the Property Management Team to ensure that requests and concerns are properly addressed. Perform other related tasks and duties that may be assigned by the client later on. About You At least 3 years work experience in property management, facilities management, or a related field Strong communication and interpersonal skills, with the ability to interact effectively with property owners, contractors, and internal teams. Proficiency in Asana with the ability to utilise its features effectively to streamline operational tasks. Excellent organisational and time management abilities, with a keen attention to detail. Knowledge of repair processes and associated costs, with the ability to provide accurate estimates and cost breakdowns. Proficiency in using scheduling software and other relevant tools to coordinate maintenance activities. Ability to prioritise tasks and work effectively in a fast-paced environment. Familiarity with safety regulations and best practices in property maintenance. A proactive mindset and the ability to identify and address potential issues before they escalate. Possess a logical mindset that is pre-positioned to work through tasks without error. Good mathematical and problem solving skills. Buddle Benefits Included Health insurance Internet allowance KPI incentive program Fortnightly virtual happy hour Annual group offsites Finer Details Schedule: TBD Start Date: TBD

Description The Primary responsibility of the role is to perform campaign operations to improve visibility of the content in Amazon Prime Video. The role will require the candidate to quickly understand the campaign ops tools and operation workflow tools. Associate need to continuously adapt and learn new features of the program and improve on their acumen to quickly edit and fix up contents. Associate has to follow editing SOP to spot/catch errors in the content. Associate needs to perform content quality check to qualify user experience for content viewing (flow and format quality). Associate will need to use software tools for quality audit, content editing and data capture. The associate will need to be aware of the operations metrics like productivity (Number of titles processed per hour), quality (defect %) and delivery/latency SLA. The associate will be measured on compliance to these Metrics, SLA requirements, QA guidelines, team and personal goals. Associate should be a team player and come up with improvement ideas to their direct report and improve the editing/QA process. The associate will need to often contact stakeholders globally to provide status reports, communicate relevant information and escalate when needed. The role is an individual contributor role. The role requires a graduate degree with exposure to MS office and comfort with numbers. In addition the associate should have attention to detail, good communication skills, and a professional demeanor. The role requires the associate to be comfortable with night shift hours and flexible to extend support during critical business requirements Basic Qualifications Completed under graduation (UG) in any stream Analytical knowledge to solve basic mathematical and logical problems Candidate should be familiar with excel function. Ability to communicate effectively Strong attention to detail in editing content and deep dive and identify root causes of issues Good at problem solving, data analysis and troubleshooting issues related to content editing Preferred Qualifications Ability to meet deadlines in a fast paced work environment driven by complex software systems and processes Self starter, good team player Good interpersonal skills to manage ongoing relationships with program team and inter operations teams Working knowledge of XML standards would be an added advantage Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - Tamil Nadu Job ID: A3035562

VAYAM is a not-for-profit organization that transforms grassroots realities into data-driven, tech-enabled solutions across health, livelihoods, education, and social inclusion. As the community arm of Sambodhi—India’s largest data-driven social impact organization—VAYAM leverages over 20 years of sectoral expertise to design scalable, evidence-based interventions. Rooted in equity, collaboration, and capacity building, its mission is to empower communities through inclusive, community-led solutions. VAYAM envisions a future where vulnerable populations become self-reliant, equitable, and resilient, creating a lasting impact across generations. Adopting a community-first approach, the organization harnesses real-time data and AI innovation to tailor and scale its initiatives. One such initiative is its AI chatbot program, designed to equip over 100,000 learners with foundational digital and AI literacy, soft skills for employability, and gamified, certificate-based learning experiences. Selected Intern’s Day-to-day Responsibilities Include Collaborate with the team to design new programmes that address community needs. Contribute to the development of logical frameworks, theories of change, and implementation strategies. Research best practices and innovative approaches in the social development sector. Draft compelling proposals and concept notes for donors and stakeholders. Contribute to the development of digital content for outreach and advocacy. Assist in organizing multi-stakeholder events, workshops, and webinars. Manage event timelines and ensure smooth execution. Stay informed about digital trends and technologies relevant to the social development sector. Support the integration of digital tools in programme delivery and monitoring. The above essential functions are representative of the major duties of positions in this job. Specific duties and responsibilities may vary. Other duties may be assigned similar to the above, consistent with the knowledge, skills, and abilities required for the job. About Company: We are a premier research & communications consultancy based out of the national capital region of India. We create high-impact knowledge to catalyze efficiency, effectiveness, and accountability in the public domain. Our core expertise lies in providing, monitoring, evaluating, and learning solutions for the government, investors, corporates, and humanitarian organizations. We also specialize in building the management and analytical capacities of developmental professionals.

Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team s expertise lies is in Preparing and posting journal entries, preparing balance sheet reconciliations, supporting month end closing, preparing reports and supports in audits, perform variance analysis and provide comments for month over month movement in Trial Balance, perform reporting activities, perform intercompany related activities, FA and Lease related activities. The Account Reconciliation team focuses on general ledger accounting which contains a summary of sub-ledger accounts. The role requires a good understanding of P&L accounts, bookkeeping, journal entries, voucher entry, trial balance, and month-end reporting. The role may also need expertise around intercompany reconciliations, cut-off policies, transfer pricing policies, formal confirmation policy & procedure, dispute resolution policy & procedure, and general procedure. What are we looking for? We are looking for individuals who have the following skillset: Ability to establish strong client relationship Ability to handle disputes Problem-solving skills Adaptable and flexible Ability to perform under pressure Ability to manage multiple stakeholders Ability to meet deadlines Strong Written and verbal communication Ability to manage multiple stakeholders MS Office Team Management Logical reasoning and thought process Process transition experience Management of SLA and KPIs Process control and compliance Understanding of RPAs Reporting Activities Account Reconciliation SAP Knowledge of current technologies in RTR domain Roles and Responsibilities: In this role, you need to analyze and solve moderately complex problems You will typically be creating new solutions, leveraging and, where needed, adapting existing methods and procedures The role requires a clear understanding of the strategic direction set by senior management as it relates to team goals You will need to hold monthly meaningful conversations with team members to discuss performance, coaching and feedback, training needs, and career discussions You will need to monitor & drive team performance, including throughput and quality as per defined metrics Your primary upward interaction is with a direct supervisor or team leads You will generally interact with peers and/or management levels with clients or internal stakeholders You will be provided with minimal guidance when determining methods and procedures on new assignments Decisions that you make often impact the team in which they reside and occasionally impact other teams You would be managing medium-small sized teams and/or work efforts at a client or within Accenture. Please note this role may require you to work in rotational shifts.

Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team s expertise lies is in Preparing and posting journal entries, preparing balance sheet reconciliations, supporting month end closing, preparing reports and supports in audits, perform variance analysis and provide comments for month over month movement in Trial Balance, perform reporting activities, perform intercompany related activities, FA and Lease related activities. The Account Reconciliation team focuses on general ledger accounting which contains a summary of sub-ledger accounts. The role requires a good understanding of P&L accounts, bookkeeping, journal entries, voucher entry, trial balance, and month-end reporting. The role may also need expertise around intercompany reconciliations, cut-off policies, transfer pricing policies, formal confirmation policy & procedure, dispute resolution policy & procedure, and general procedure. What are we looking for? We are looking for individuals who have the following skillset: Analytic skills Good Verbal and written Communication Skills MS Office Problem solving skills Team Management Client and other stakeholder management Logical reasoning and thought process Process transition experience Understanding of RPAs Reporting Activities Intercompany, Reconciliation SAP Management of SLA and KPIs Knowledge of current technologies in RTR domain Process control and compliance Roles and Responsibilities: In this role, you are required to do detailed analysis and solve increasingly complex problems As a team lead you will be expected to understand and effectively manage the team’s governance and performance Understand the level of risk & propose mitigation plans and partner with other support teams as to resolve requests/issues in a timely manner Maintain client relationships interface through regular connects and emails Coach team members and provide first level advice on procedures/methods As an individual contributor, you will oversee small teams and/or work efforts You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments. Decisions that are made by you will impact your own work and may impact the work of others This role may require you to work in rotational shifts., Any Graduation

Skill required: Record To Report - Balance Sheet Account Reconciliations Designation: Record to Report Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. The Record to Report team helps clients and organizations in their operational efficiency and balance sheet integrity, cuts time to close and safeguards compliance with regulatory requirements. The areas where this team s expertise lies is in Preparing and posting journal entries, preparing balance sheet reconciliations, supporting month end closing, preparing reports and supports in audits, perform variance analysis and provide comments for month over month movement in Trial Balance, perform reporting activities, perform intercompany related activities, FA and Lease related activities. The Account Reconciliation team focuses on general ledger accounting which contains a summary of sub-ledger accounts. The role requires a good understanding of P&L accounts, bookkeeping, journal entries, voucher entry, trial balance, and month-end reporting. The role may also need expertise around intercompany reconciliations, cut-off policies, transfer pricing policies, formal confirmation policy & procedure, dispute resolution policy & procedure, and general procedure. What are we looking for? We are looking for individuals who have the following skillset: Analytic skills Good Verbal and written Communication Skills MS Office Problem solving skills Team Management Client and other stakeholder management Logical reasoning and thought process Process transition experience Understanding of RPAs Reporting Activities Intercompany, Reconciliation SAP Management of SLA and KPIs Knowledge of current technologies in RTR domain Process control and compliance Roles and Responsibilities: In this role, you are required to do detailed analysis and solve increasingly complex problems As a team lead you will be expected to understand and effectively manage the team’s governance and performance Understand the level of risk & propose mitigation plans and partner with other support teams as to resolve requests/issues in a timely manner Maintain client relationships interface through regular connects and emails Coach team members and provide first level advice on procedures/methods As an individual contributor, you will oversee small teams and/or work efforts You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments. Decisions that are made by you will impact your own work and may impact the work of others This role may require you to work in rotational shifts., Any Graduation

Understand The Basic Aspects Of Cash Application & Account Receivable Process. Process And Apply All Cash Received Daily In The Workflow By Check And Credit Card. To Research And Prepare For Conversion Any Duplicate Or Overpayments. The Processor Will Be Reviewing The Information Against Specific Criteria Monitor the queue and apply customer’s payments through the client specified portal. Working on Unapplied Cash. Retrieve missing remittance information and apply payments Transfer, Re-batch or split payments as per instructions Actively communicate with the branches and collectors in the initiation and processing of customer refunds – collect supporting documents, record adjustment entries in client systems and submit refunds. Create and email reports to branch/customer. At month end make sure that all the cash was assigned and applied, all unassigned payments were researched and converted Ability to utilize multiple screens on systems to assess and research account information Intermediate skills in Microsoft word, Excel and Outlook Typing speed of >=30 wpm with 90% accuracy Demonstrate a willingness to change within the technological/systems environment Adjust well to new situations and changing priorities Focus on the highest priorities first and be well organized Consistently acts with a sense of urgency Commitment to appropriate level of service Interacts in a positive manner Ability to handle fluctuation in workflow Ability to work independently and in a team environment Present information in a clear, concise, and logical manner Listens carefully and attentively Take initiative to stay informed and keep others informed

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

Company : Connect Business Solutions Education Requirements - Under Graduates/Graduates Salary - 14000 Experience Requirements - Fresher/ 1 -2 year experience (Customer service in banking or any field) Cab - 2 ways provided Position Summary Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required. Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive #CustomerSupport #CustomerService #TechSupport #SupportTeam #HelpDesk #ClientSupport #CustomerCare #CustomerService #TechSupport #SupportTeam #CustomerExperience #HelpDesk #ClientSupport #SupportChat #CustomerCare

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive

Duties and Responsibilities  Answers inquiries by clarifying desired information; researching, locating, and providing information  Determines requirements by working with customers  Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.  Fulfills requests by clarifying desired information; completing transactions; forwarding requests.  Cross sell Education Requirements Under Graduates/Graduates Experience Requirements Fresher/ 1 -2 year experience (Customer service in banking or any field) Skills and Abilities  Versant 3 or Svar equivalent  Basic Telephone Etiquettes and basic computer skills  Ability to write, read and speak English to suit business need  Agent should be able to communicate in English, Hindi  Regional language proficiency as required  Decision Making, numerical ability & logical reasoning  Customer Focus and Being Attentive