Lead Coordinator

0 years

0 Lacs

Posted:3 weeks ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About the job

We are looking for a Legal Coordinator to manage client communications, handle inbound calls and resolve escalations. The role is based in Bangalore, requires proficiency in speaking fluent English and Hindi and the ability to address client concerns professionally while ensuring timely case fulfilment and client satisfaction.

Your day-to-day will involve

  • Address and resolve any concerns, queries or challenges faced by our clients and legal team regarding ongoing Maharashtra cases.
  • Handle escalations calmly and professionally.
  • Manage inbound calls from clients with a proactive approach.
  • Build and maintain strong relationships with clients to ensure their satisfaction.

We are looking for someone who

  • Excellent verbal communication and interpersonal skills to interact effectively with clients and team members.
  • Having a good command of spoken English and Hindi is mandatory, proficiency in Marathi is an added advantage.
  • Ability to handle client issues and complaints efficiently, providing quick and effective solutions.
  • Prior experience in customer service, client coordination, or a similar role is preferred.
  • Is a Graduate in law field.
  • Loves working with software tools and MS Excel.

Office Location -Teal India Second Floor, 42, 80 Feet Rd, above Bank of Baroda, opposite Empire Restaurant, Hal, HAL 3rd Stage, Indiranagar, Bengaluru, Karnataka 560075.

Working days - 5 days from office & 1 day from home

Job Types: Full-time, Fresher

Pay: ₹360,000.00 per year

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Day shift

Application Question(s):

  • Could you please list the languages you are proficient in speaking?

Work Location: In person

Application Deadline: 31/07/2025

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