Lead Cloud Applications Consultant

Opentext

8 - 13 years

15 - 30 Lacs

Bengaluru

Posted:Just now| Platform:

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Skills Required

apache tomcat sql java mysql javascript css web services dbms apex salesforce apache data loader jboss postgresql ldap powershell html crm tcp visualforce oracle rdbms ip sfdc triggers sql server sales force development salesforce crm unix

Work Mode

Work from Office

Job Type

Full Time

Job Description

YOUR IMPACT:

Participate and contribute to Project execution phases.
Participate in the day-to-day administration of the systems, including Incident & Problem Management
Participate in planning and execution of new implementations, upgrades, and patching activities (Cloud or OnPrem via Upgrade factory/Center)
Participate in the advanced configuration of CS software components, in line with project and customer time scales.
To co-ordinate project delivery through multiple teams that may include 3rd party suppliers, partners and client resources.
Respond to and troubleshoot alerts from monitoring of applications, servers, and devices sufficient to meet service level agreements.
Collaborating on cross-team and cross-product technical issues with a variety of resources including Product support, IT, and Professional Services.

WHAT THE ROLE OFFERS:

Strong desire to provide exceptional customer support efficiently with a high focus on first call resolution
Strong attention to detail and the ability to grasp concepts quickly and have a thirst for knowledge.
Strong interpersonal and people management skills
Ability to use own initiative to resolve problems and to obtain relevant information needed to perform a given task.
Highly motivated
Good communication skills
Enjoys working in a diverse team environment.
Team player, result driven, ambitious, responsible.
Enjoys sharing knowledge and communication.

WHAT YOU NEED TO SUCCEED:

BE/B. Tech. or equivalent technical qualification
Minimum of 8 years of relevant experience
Knowledge on Windows, UNIX, and Application administration skills in a TCP/IP network environment.
Experience working with relational DBMS (PostgreSQL/Postgres, Oracle, MS SQL Server, mySQL)
Programming/scripting is helpful, (ie. SQL, .sh/.bat, Java, JavaScript,Powershell)
Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, etc.).
Good understanding of object-oriented programming, Web Services, LDAP configuration, and RDBMS concept.

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