Lead - CEP IT Business Manager

Within Client Engagement & Protection IT, we seek a seasoned lead for the CIO office Business Management function in Mumbai.

The candidate will be responsible for the operational, strategic, financial, and governance functions supporting the CIO office and wider IT leadership of CEP IT. This role requires strong leadership, analytical, and stakeholder management skills to liaison with senior leadership in India and Paris to support services and own & drive strategic topics. This role is a permanent member of the CEP IT ISPL EXCO.

Responsibilities

• Industrialize the CIO office team by having required SOPs, SLAs, Book of work, Annualized calendars, meeting cascades, KPI setups, etc.
• Collaborate with global CIO office team on various topics like Budget life cycle management, resource management, reporting, invoicing, synchronizing with different teams and systems, business continuity management.
• Steering and Reporting Prepare high-impact presentation decks to support decision making, timely, accurate and contextual reporting to stakeholders.
• Coordination with different HR, Finance, Technology and BM functions. For e.g. Rewards & Recognition program, people engagement initiatives in CEP IT, WFH/ RTO analysis, etc.
• Own and drive a transversal CEP transformation stream.
• From time to time will be responsible to support / own different services and projects for CIO office for e.g audits, employee engagement, automation initiatives, obsolescence management, vendor connects, etc.
• Organize townhalls, hackathons, employee engagement events.
• Appraisals and performance management of team, Successor planning, team management.

• Contribute to ISPL / Global initiatives in the organisation

• Excellent communicator - verbal & written.
• Perfectionist striving for preciseness and quality.
• Broad understanding of CIB / International Banking functions.
• Understanding of GCC, Software delivery life-cycle processes.
• Strong leadership and influencing skills.
• Ability to prioritize while having competing priorities and meet strict deadlines.
• Ability to organize, delegate, track.
• Resourceful to quickly understand complexities involved, simplify, and provide the way forward.
• Strive for automation of tasks and adoption of pertinent tools.
• Personal drive to make a difference.

• Handson Data Analytics / Power BI.
• Experience on AI machine learning.
• Facilitation skills for driving workshops.

• 12+ Business management / Project Management experience with at least 3 years in the financial domain.
• Prior experience of leading a business management team.
• MBA or equivalent skills.

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Communication skills - oral & written

Decision Making

Attention to detail / rigor

Ability to deliver / Results driven

Transversal Skills: (Please select up to 5 skills)

Ability to set up relevant performance indicators

Ability to manage / facilitate a meeting, seminar, committee, training

Ability to inspire others & generate people's commitment

Ability to develop and leverage networks

Ability to anticipate business / strategic evolution

Education Level:

Master Degree or equivalent

Experience Level

At least 12 years.