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1.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Hiring Senior Technical Support Associate (Semi Voice Process) Location: Bangalore CTC: Up to 6 LPA Call & Book Your Interview Slot: 7829336034 / 7829336202 / 8884777961 Eligibility Criteria: Graduate or Undergraduate Minimum 1 year experience in technical support (semi voice) Excellent communication skills (written & verbal) Immediate joiners only Willing to work in US shifts Technical Skill Requirements: Strong troubleshooting skills In-depth knowledge of Microsoft products (O365, Outlook, Windows OS) Experience in hardware troubleshooting Familiarity with ticketing systems and remote desktop tools is a plus Roles & Responsibilities: Handle customer queries via email, chat, and occasional calls Provide technical support and issue resolution for Microsoft products Troubleshoot hardware, software, and connectivity issues Document issues accurately and escalate where necessary Maintain SLA, AHT, and CSAT metrics as per process standards Join a leading global tech support team and grow your career with world-class exposure. Warm greetings from Rivera Manpower Services
Posted 1 day ago
0.0 - 5.0 years
1 - 4 Lacs
Chennai
Work from Office
Job Overview: We are looking for motivated and technically skilled L1 IT Support Engineers to join our on-site support team for a reputed client in Chennai. The ideal candidate should be comfortable providing hands-on support for desktops, laptops, and basic hardware, and must be open to traveling across various client sites in the city. Key Responsibilities: Provide L1 support for desktops, laptops, and basic IT hardware. Respond to and resolve a minimum of 4 tickets per day. Perform installation, configuration, and troubleshooting of hardware and software issues. Coordinate with Level 2/3 support teams for escalations. Maintain logs and documentation of work performed. Ensure timely resolution of issues as per SLA. Travel to different client locations across Chennai as required. Must have two wheeler and driving licence. Required Skills: Good understanding of desktop/laptop hardware. Basic knowledge of Windows OS and MS Office troubleshooting. Familiarity with networking basics (LAN, Wi-Fi, IP configuration). Ability to diagnose and resolve technical hardware and software issues. Strong communication and interpersonal skills.
Posted 1 day ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As an End User Support Specialist, you will be responsible for providing comprehensive desktop and laptop support to end users. Your primary duties will include resolving application installation issues, troubleshooting software problems, installing patches, and addressing antivirus-related concerns. Additionally, you will be expected to handle basic day-to-day activities related to end-user computing. Strong communication skills are essential for this role, as you will be interacting with end users to provide technical support and guidance. The ability to effectively communicate complex technical information in a clear and concise manner is crucial in ensuring a positive end-user experience. If you are a proactive problem-solver with a passion for delivering excellent customer service and a solid understanding of desktop support best practices, we encourage you to apply for this position. Join our team and play a key role in supporting our end users" computing needs.,
Posted 1 day ago
0.0 - 5.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Hiring Technical Support Associate (Freshers Welcome!) Location: Bangalore CTC: 4 LPA – 5 LPA Call & Book Your Interview Slot: 7829336034 /9380300644 Eligibility Criteria: Graduates / Undergraduates (awaiting results can apply) Excellent communication skills Strong technical knowledge with troubleshooting skills Familiarity with Microsoft products and Windows operating system Willing to work in US shifts Immediate joiners only Roles & Responsibilities: Provide technical assistance to global customers Troubleshoot issues related to Windows OS, Microsoft Office, hardware, and basic networking Deliver timely and effective resolutions via voice support Maintain quality and productivity metrics Document and escalate unresolved issues when required Start your career in a premium technical support role with top-tier training and global exposure. Warm greetings from Rivera Manpower Services
Posted 2 days ago
9.0 - 14.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Supports, maintains, and troubleshoots the network computer and telecommunication systems, related peripheral devices and local area networks. Analyzes and solves complex problems of network. Required Candidate profile Remains up-to-date with the latest network computer systems, operating systems, innovations and industry best practices.
Posted 4 days ago
2.0 - 7.0 years
2 - 3 Lacs
Kolkata, Mumbai, Pune
Work from Office
First Level support for all Desktop calls OS windows 7, Windows 10 installation and configuration Outlook configuration and PST backup Internet browser issue troubleshooting Installation of Antivirus, patches, Acrobat, WinRAR, License software etc. Printer installation, configuration, and troubleshooting Data back up and transfer in system. Hardware knowledge of laptop and desktop Digital signature configuration Basic troubleshooting of network connection. Job Role: Desktop L1 Required Skills: Handling calls & resolving enterprise level customer tickets, forensic work based on virus related issues, handling escalation calls, resolving tickets based on SLA Education: BE, BTech, Dip (Computer Science and Engineering) or Electronics and Communication Location: Mumbai, Pune, Kolkata, Chennai, Noida- India
Posted 1 week ago
1.0 - 6.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Warm Greetings from Rivera Manpower Services! Were Hiring – Technical Support Executive (US Shift) Location: Bangalore Shift: US Rotational Shifts (Night) Availability: Immediate Joiners Only Experience: Minimum 1 year in Technical Support (Voice Process) Eligibility Criteria: Minimum 1 year of experience in technical support Excellent communication and problem-solving skills Strong understanding of Microsoft products and troubleshooting techniques Willingness to work in night shifts (US hours) Graduate or Undergraduate with relevant experience Roles & Responsibilities: Handle inbound calls and assist customers with technical issues Troubleshoot Microsoft products (Windows OS, Outlook, Office Suite, etc.) Provide resolutions to technical queries related to hardware/software Maintain high levels of customer satisfaction (CSAT) Ensure timely and accurate logging of issues Call and Book Your Interview Slot Today: 7829336034 / 7829336202 /9986267393 / 9380300644 Don’t miss this opportunity to work with a leading tech support team and grow your career!
Posted 1 week ago
0.0 - 4.0 years
3 - 4 Lacs
Chennai, Bengaluru
Work from Office
HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift 4.5 ctc For More Details Call : HR smitha @ 9880964847 (WhatsApp's) Email - smitha@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Regards, Smitha HR team
Posted 1 week ago
2.0 - 4.0 years
1 - 3 Lacs
Pune, Yerwada
Work from Office
Desktop support Engineer (L1) - Pune (Yerwada) - Immediate Joiners Preferred Exp: 2+ yrs - Windows Key Responsibilities: Provide first-level technical support for desktops, laptops, printers, and peripherals. Install, configure, and troubleshoot OS, software, and hardware issues. Respond to support tickets via phone, email, or in-person. Escalate unresolved issues to L2 support or relevant teams. Maintain asset inventory and documentation. Required skills: Basic knowledge of Windows OS, Ms. Office and networking. Good communication and problem solving skills. Ability to work in shifts ******************************************************************************************* If interested with this opportunity, Kindly - do share your updated Resume along with below required details to devaraj.v@valuepointsystems.com OR WhatsApp to 8867682884 Notice Period: Total Experience: Relevant Experience: Current Location: Preferred Location: Current CTC: Expected CTC:
Posted 1 week ago
1.0 - 6.0 years
4 - 6 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Pune *Kindly note this a work from office role with job location in Pune Profile - Technical Support Executive Job locatio n - Pune Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your Telephonic Interviews scheduled, kindly reach out to our expert HR.'s *Monika 7869365175 *Kanak 8982889979 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 1 week ago
0.0 - 4.0 years
3 - 5 Lacs
Bengaluru
Work from Office
HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift Sal 5.8ctc For More Details Call : HR Vidhya @ 9901246983 (WhatsApp's) Email - vidhyaa@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Transport - two way provided Salary - 5.8ctc For More Details Call : HR Vidhya @ 9901246983 (WhatsApp's) Email - vidhyaa@thejobfactory.co.in
Posted 1 week ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support / Desktop support / customer support For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 5lpA For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com
Posted 1 week ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support -Voice & Semi Voice Process For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 4.25 LPA Shifts- Rotational For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in
Posted 1 week ago
0.0 - 4.0 years
3 - 5 Lacs
Bengaluru
Work from Office
HELLO APPLICANT, Greetings from The Job Factory !! Technical Support for Windows operating System - US Rotational Shift Sal 5.8ctc For More Details Call : HR Rahul @ 9900348707 (WhatsApp's) Email - rahuls@thejobfactory.co.in Job description Fundamentals of Operating Systems: What is an Operating System? Define its role in managing hardware and software resources. Main Functions of an OS: Explain process management, memory management, I/O management, file management, and security. Types of OS: Understand general-purpose vs. real-time operating systems and their characteristics. Key responsibilities include: Regularly scan for available Windows updates, including security patches and feature updates. Implement update rings to test new updates on a smaller group before deploying to the entire network. Schedule and automate update installations using system management tools. Create and maintain a patch management strategy, including exception handling. Track current Windows OS versions across the network. Implement strategies to maintain consistent versions across different user groups. Investigate and resolve update-related issues, including installation errors, compatibility problems, and post-update malfunctions. Analyze update logs to identify potential issues. Enforce security policies regarding updates, ensuring timely application of critical patches. Monitor for vulnerabilities and implement necessary updates to address them. Generate reports on update compliance and potential issues. Maintain comprehensive documentation on update procedures and troubleshooting steps.. Benefits : Qualification - PUC or any Graduate - Fresher or Experience can apply Shift - US Rotational Shift Transport - two way provided Salary - 5.8ctc For More Details Call : HR Rahul @ 9900348707 (WhatsApp's) Email - rahuls@thejobfactory.co.in
Posted 1 week ago
0.0 - 4.0 years
1 - 4 Lacs
Bengaluru
Work from Office
HELLO APPLICANT, Greetings from The Job Factory !! Hiring for Technical Support -Voice & Semi Voice Process For More Details Call : HR smitha @ 9880964847(Call or whatsapp ) Job description Proven work experience as a Desktop Support Engineer or similar role or customer support Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Hands-on experience with Windows OS environments. Guide users with simple, step-by-step instructions Conduct remote troubleshooting Help create technical documentation and manuals Working knowledge of office automation products and computer peripherals, like printers and scanners Ability to perform remote troubleshooting and provide clear instructions Excellent problem-solving and multitasking skills customer-oriented attitude. Other Benefits Salary-Upto 4.25 LPA Shifts- Voice process Reqards, Smitha HR TEAM
Posted 1 week ago
1.0 - 6.0 years
3 - 6 Lacs
Hyderabad, Bengaluru
Work from Office
Role Designation Looking for an immediate joiner. windows Experience is mandatory Position Summary Provide L 1.5 level technical support, service restoration, fulfillment of service request and advice to users ensuring the maximum availability, performance and utilization of knowledge and Required skill set Prerequisites: Graduate,undergraduate with minimum of 1 year of experience into technical Support and microsoft windows call anusha@7815982900 call harshitha@7848820045
Posted 1 week ago
2.0 - 7.0 years
0 - 3 Lacs
Chennai, Vellore
Work from Office
Are you a techie with an innovative streak? Do you have creative ideas that need to be transformed to reality? Welcome to Precision! Where Talent is nurtured, and Dreams come True. We are a liberal group of people with varied dimensions of skills focused on the rapidly advancing fields of IoT, Biometrics, Cloud, IT Infrastructure & System Integration . We look forward to meeting bright minds who wish to leverage technology in all facets of life to achieve outcomes that matter to the society at large. Precision is a buzzing hive of knowledge and technology and experiences with emphasis on "Precision" in what we do... And whether it is a product we developed years back or a new cutting edge technology in the making, the name says it all. We are looking for System Engineer at Chennai with 2 to 13 years of experience possessing the following skills: Position : System Engineer ,Team lead IT INFRA , Desktop support ,Server L2,Network L2 Level :L1&L2 Support Key skills Hardware troubleshooting, technical support, Mail Configuration, Remote Support, Printer support, Basic Networking, Window, AD, DHCP, DNS, SLA, Ticketing tools. Work experience 2 to 13 Location Chennai Seniority level Associate Employment type Full time Job Function End-user Support Number of Vacancies 40 Industry Information Technology & Services Education B.E/ B. tech specialization in ECE, EEE, CS, IT / Diploma / Any UG Reporting to Service Delivery Manager /Team Lead Windows Support 24/7 / General Job Description Trouble shooting of all types of Hardware (Desktops, Laptops, & Printers), software applications (Installation, configuration and troubleshooting of OS, MS Office) Installation and configuration of Windows/Linux based operating systems (Windows Xp, Vista,7,8 & 10) Good experience in Installation, configuring & troubleshooting of MS Outlook 2007/10/13/16 or Outlook Express, Office 365 & IBM Lotus note. Installation and Managing of antivirus products Taking Regular data backup and restoration of data & mail backup of MS outlook (PST files). Installation, Configuration of Biometric devices. Configuring & troubleshooting of Desktop/Laptops for L1 level & Managing data backup and recovery. Managing of DNS, Active Directory, basic window server Troubleshooting basic thin client issues. Basic troubleshooting of networking LAN, WAN, basic installation and configuration of Routing & Switching ). Call logging to ISP for LAN / WAN link & PRL line issues & having good knowledge in IPV4 addressing, switching (802.1q, STP), Routing (DHCP, RIP, EIGRP, OSPF, BGP) also arranging networks during video conferences. Configuring & Troubleshooting of Network printers, scanners & Local printers at L1 Level. Installation, configuration of Antivirus Cementech & MacAfee Resolving tickets within the SLA which is raised from End User side supporting through floor support/Remote support & Call support. Configuration and support for iPad & iPhone. Deployment and complete user configuration of new and guser PC workstation profiles utilizing window 7 or 10 Operating System. Monitoring the GSD and ITAM Software Requests by Remedy ticketing tool and giving support through remote by using RDC/dameware mini remote control/SCCM Client tool and Support Center. Installation and managing of Video conferences Desired skills and experience Minimum 2 to 13 years experience in a similar End user support role Any Bachelors degree / diploma (without any backlogs) Certification course completion on MCSE /CCNA will be added advantage. Willing to support under 24/7 support. Provide user support to quickly diagnose and resolve desktop issues. Good verbal & written communication skills. Feel free to share your resume in below number Interested walk-in(SATURDAY AND SUNDAY HOLIDAY ) Pavithra HR (9940680188)
Posted 1 week ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network security practices and anti-virus programs Knowledge of network troubleshooting, Ethernet and IP configuration Networking Concepts 2014 - 2024 batch can apply Male candidates only
Posted 1 week ago
1.0 - 2.0 years
1 - 2 Lacs
Ahmedabad
Work from Office
Responsibilities: * Manage hardware & software infrastructure * Provide desktop support & engineering services * Troubleshoot LAN issues & setups * Collaborate with teams on project implementation
Posted 1 week ago
1.0 - 4.0 years
1 - 2 Lacs
Bengaluru
Work from Office
Job Description: 1. Knowledge of PC hardware both Desktops & Laptops. 2. Should know installation of Windows operating system such as Windows 7 / 8 / 10. 3. Installation & troubleshooting of Network Printers. 4. Installation & troubleshooting of Antivirus packages. 5. Knowledge of Lotus Notes, MS Outlook & Office 365. 6. Experience in handling NSF File & PST File. 7. Data Backup. 8. Basic knowledge of LAN Networking. 9. Experience in handling basic networking troubleshooting tools such as ping, ns lookup, telnet, trace route, etc. 10. Basic knowledge of CAT6 LAN Cable, RJ45 Crimping, CAT6 Color coding
Posted 1 week ago
1.0 - 6.0 years
4 - 6 Lacs
Hyderabad
Work from Office
Greetings from KVC CONSULTANTS LTD. We are looking for people 1 year+ Tech Support Experience in Hyderabad *Kindly note this a work from office role with job location in hyderabad Profile - Technical Support Executive Job locatio n - Hyderabad Qualification * Graduates * Good Verbal --- communication skills in English *1 year+ International Technical support Experience Salary - Upto 6Lpa Working days -5 (Rotational Shifts) -2 days rotational off To get your telephonic interviews scheduled kindly call/Whatsaap *Surbhi 7880292299 *Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards Prajit Grover H.R Team KVC CONSULTANTS LTD.
Posted 1 week ago
2.0 - 7.0 years
4 - 4 Lacs
Hyderabad
Work from Office
Hiring: Technical Support Executive Voice Process (International BPO) Location: DLF Building, Gachibowli, Hyderabad Shift Timings: 24/7 Rotational Shifts Work Schedule: 5 Days Working, 2 Rotational Week Offs Cab Facility: 2-Way (Available within Hiring Zone Only) Work Mode: Work from Office Qualification: Only Graduates Expected CTC: Up to 4.5 LPA Interview Mode: Walk-in Joining: Immediate Joiners Preferred Eligibility Criteria: Minimum 2 years of experience in Technical Support (Voice Process) Strong customer service and troubleshooting skills Excellent communication in English
Posted 1 week ago
1.0 - 6.0 years
0 - 0 Lacs
Visakhapatnam
Work from Office
Position : Lab Technician/Programmer Role & responsibilities Responsible for regular maintenance of devices and proficient in programming languages including C, C++, Java, Python, Adobe, Hyve, and cloud technologies to support lab functions. Qualification : MCA/M.Sc. Computer Science/ Any PG degree in Computer Science
Posted 1 week ago
0.0 years
1 - 2 Lacs
Chennai
Work from Office
Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Hardware and Networking Troubleshooting Microsoft outlook Knowledge in DNS,DHCP Active Directory Networking Concepts Required Candidate profile Excellent problem solving and multitasking skills Basic server Knowledge Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batch can apply Male candidates only
Posted 1 week ago
2.0 - 4.0 years
2 - 3 Lacs
Hyderabad, Bengaluru
Work from Office
Filed work Troubleshoot and resolve technical issues Install, upgrade, and optimize hardware and software Provide technical instructions to users Ensure systems are secure and adhere to company policies visiting to various client place
Posted 1 week ago
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The laptop support job market in India is thriving with opportunities for individuals looking to kickstart or advance their careers in the IT support sector. With the increasing reliance on laptops for work, education, and leisure activities, the demand for skilled professionals who can provide technical assistance and troubleshooting support is on the rise.
These cities are known for their booming IT sectors and are home to numerous technology companies actively seeking talented individuals for laptop support roles.
The average salary range for laptop support professionals in India varies based on experience levels. Entry-level positions can expect to earn between INR 2.5-4 lakhs per annum, while experienced professionals with advanced skills can earn upwards of INR 8-12 lakhs per annum.
A typical career path in laptop support may progress as follows: - Laptop Support Technician - Senior Laptop Support Specialist - Laptop Support Team Lead - Laptop Support Manager
Advancing in this field often involves gaining expertise in hardware and software troubleshooting, customer service skills, and leadership abilities.
In addition to laptop support skills, professionals in this field may benefit from having knowledge or experience in: - Networking fundamentals - Operating systems (Windows, MacOS, Linux) - Customer service best practices - Hardware repair and maintenance
As you embark on your journey to explore laptop support jobs in India, remember to showcase your technical skills, problem-solving abilities, and commitment to providing excellent customer service. Prepare for interviews by honing your technical knowledge and practicing common troubleshooting scenarios. With dedication and perseverance, you can excel in this dynamic and rewarding field. Good luck!
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