Key Accounts Manager

Job Description

Key Responsibilities: 1. Restaurant Onboarding & Client Acquisition Proactively approach restaurants across all segments (from local vendors to 5-star hotels) and sign partnership contracts. Generate and pursue sales leads from the market to expand our restaurant network. Act as the primary point of contact for potential partners, addressing their queries and concerns. 2. Relationship Management & Client Advisory Develop and maintain strong relationships with restaurant owners, ensuring a seamless onboarding experience. Advise restaurant partners on market trends, business growth opportunities, and operational improvements. Provide tailored solutions to enhance restaurant performance and revenue generation. 3. Sales Strategy & Business Development Develop and execute a comprehensive business plan to achieve sales and revenue targets. Drive brand presence by actively representing the organization in the market. Ensure adherence to budget and expense controls while meeting performance goals. 4. Operational & Sales Administration Streamline sales administration processes to improve efficiency and reporting. Collaborate with senior management to optimize sales strategies and enhance customer service. Maintain accurate records of sales performance, contracts, and partner interactions. 5. Market Representation & Brand Advocacy Act as the face of the organization in the market, embodying its values and mission. Represent the company professionally in all client interactions and networking opportunities. Handle field operations effectively, addressing partner queries and concerns with confidence. Desired Candidate Profile: Education & Experience: Bachelors degree with 3+ years of experience in sales, business development, or a related field. E-commerce & Digital Marketing Expertise: Strong knowledge of e-commerce operations, online marketing strategies, and digital sales channels. Personality & Work Ethic: Confident, proactive, and results-driven with a go-getter mindset and a passion for achieving targets. Sales & Business Acumen: Proven ability to drive sales growth, manage client relationships, and identify new business opportunities. Collaboration & Teamwork: A strong team player who effectively works with diverse teams and cross-functional stakeholders. Analytical & Technical Proficiency: Competence in Excel, data analysis, and performance tracking to support informed decision-making. Leadership & Influence: Skilled in networking, negotiation, and stakeholder management to drive business success. Adaptability & Problem-Solving: Ability to navigate dynamic market conditions, identify opportunities, and implement effective solutions to enhance business performance.