About the Role Were looking for a Software Engineer with 2–4 years of experience who’s hungry to learn, eager to build, and ready to grow fast. You’ll work closely with senior engineers, product managers, and business stakeholders to build high-impact systems that power hospital operations and patient flows. This is a great opportunity for someone who wants ownership , autonomy , and real-world impact early in their career. What You'll Do Design, develop, and maintain backend services using JVM-based technologies (Kotlin) Work on APIs, databases, and internal tools that serve hospital staff, operations teams, and patients Translate real-world workflows into clean, efficient code Collaborate with cross-functional teams to ship new features quickly Constantly improve the system’s performance, reliability, and usability What We're Looking For 2–4 years of software development experience specifically in backend Comfortable working with JVM-based languages (Java, Kotlin, or Scala preferred) Working knowledge of public cloud like AWS, GCP etc Knowledge of CI/CD pipelines and end to end ownership of application. A self-starter who learns quickly and thrives in ambiguity Passionate about solving real-world problems through tech

Job Title: Sales Coordinator (Hospital-based) Job Type: Full-time Experience: 1-5 years (preferred) Industry: Healthcare / Medical Sales Package - 30k plus incentive 6 days working Job Summary: We are looking for a dynamic and personable Sales Executive to be stationed in partner hospitals. The candidate will be responsible for promoting our services/products, managing on-site documentation, and ensuring a seamless experience for both hospital staff and patients. Strong communication skills and a customer-centric attitude are essential. Key Responsibilities: Promote and explain company products/services to patients, hospital staff, and stakeholders. Maintain accurate documentation. Coordinate with internal teams to ensure timely service delivery. Build and maintain relationships with hospital administration and support staff. Requirements: 1-5 years of sales or customer service experience, preferably in healthcare or pharma. Excellent communication and interpersonal skills (English, Kannada and Telugu language). Basic knowledge of documentation and computer use (MS Excel, Google Sheets, CRM tools). Confident, well-groomed, and professional in demeanor.

Job Title: Associate - Claims Operations Care.fi is a new age Health fintech startup in Gurgaon, offering smart financing and claim management solutions to hospitals. With a focus on driving efficiencies through technology, Care.fi provides seamless financing and revenue cycle management solution for healthcare providers. The company has strong institutional investor backing and founders with over 20 years of experience in the industry. About the Role Department: Claims Processing / Operations Reports to: Team Lead / Operations Manager Location: Gurugram, Haryana Work Schedule: 6 Days Working We are seeking a diligent File Dispatch Associate with strong medical billing know-how and hospital experience. This role is crucial for our claims processing workflow, involving close collaboration with our AI-powered document review system. The primary responsibility is to assess claims and dockets filed daily, meticulously identifying missing documents and discrepancies to ensure each file is 100% complete and accurate before final dispatch. This position requires a keen eye for detail and specific knowledge of Indian government health schemes. What You'll Do The associate will be responsible for the final human audit of medical files processed by our AI system, focusing on completeness and correctness. Responsibility Area 1. Daily File Assessment Assess claims dockets daily to identify and flag any missing documents or discrepancies across the provided paperwork. Verify the AI's initial classification of Billing Type, Admission Nature, and Anesthesia Type. 2. Document Completeness Audit Core Documents: Ensure the presence and correctness of the Discharge Summary, Patient Feedback Forms, complete Indoor Case Papers (ICP), and both Final and Detailed Bills. Conditional Documents: Based on the case type, validate the presence of mandatory reports and notes, such as Investigation Reports, OT Notes, and Anesthesia Records. 3. Financial & Evidence Verification Billing Audit: Cross-reference the itemized bill with investigation reports to ensure all billed tests have supporting documents High-Value Items: For applicable cases, verify that required evidence for implants (invoices, stickers) and high-cost/chemotherapy medicines (invoices, wrappers) is present in the file. 4. Process Compliance Ensure every file strictly adheres to the medical review checklist before being dispatched Provide clear feedback on any errors or omissions found, contributing to system and process improvement. Maintain accurate logs of file status and reviews. What We're Looking For Required Qualifications Experience Hospital Experience: Prior experience working in a hospital setting (e.g., billing department, TPA desk, medical records) is mandatory Claims Processing: Experience in assessing medical or insurance claims is highly preferred. Knowledge Medical Billing Know-How: Strong, practical understanding of hospital billing processes, including package vs. itemized billing Insurance Knowledge: Must have working knowledge of major government health schemes, specifically Ayushman Bharat, CGHS, and ECHS . Skills Attention to Detail: Exceptional ability to spot errors, omissions, and discrepancies in dense medical documents. Computer Knowledge: Proficient in using computers, including Microsoft Office and other software for viewing and managing digital files. Communication Skills: Decent verbal and written communication skills for reporting and team collaboration. Personal Attributes Methodical & Organized: Ability to follow a checklist-driven process with high accuracy and consistency. Reliable & Accountable: A strong sense of responsibility for the quality and completeness of each file reviewed. Why Carefi Work on real problems that matter healthcare, payments, and patient journeys Small team = high ownership and fast learning Be part of a mission-driven, product-first culture Competitive compensation and flexible work setup (hybrid from Gurgaon)

Role Overview The Cluster Head represents Aldun across partner hospitals and manages a team of executives across 10-15 hospitals. The role focuses on driving growth, ensuring operational excellence, and delivering business goals. Additionally, the Cluster Head strengthens Alduns brand in the region by delivering impactful results. Key Responsibilities: 1. Business Ownership: Own P&L and drive business goals for the cluster. Ensure consistent revenue growth and maintain a healthy contribution margin . Drive deeper penetration of Alduns products at hospitals. 2. Customer Success: Serve as the primary contact for hospital stakeholders, building strong relationships. Maintain high NPS from hospital partners. Drive timely escalation resolution with minimized TAT . Strengthen Alduns brand by delivering impactful results at hospitals. 3. Operational Excellence: Oversee smooth product delivery and ensure process and SOP compliance . Lead change management initiatives within teams and with partners. Continuously monitor performance against business targets. 4. Team Leadership: Build and lead a cohesive, high-performing team. Develop team members, improving performance and morale. Proactively manage staffing and hiring to meet business demands. KPIs for Success: Revenue Growth , Customer NPS , TAT for Escalations , Contribution Margin , and Brand Impact . Ideal Candidate: Proven experience leading large teams across multiple locations. Strong P&L management and stakeholder relationship skills. Experience in operations and process adherence. Capable of managing performance metrics and driving business outcomes. Open to work 6 days a week Excellent leadership, communication, and problem-solving skills. Qualifications: 5+ years of experience in operations or team management roles. Experience in healthcare, retail, or FMCG sectors. Ability to manage a geographically dispersed team.

Role Overview We are looking for an experienced and relationship-focused Key Accounts Manager to manage strategic hospital accounts across the region. In this role, you will be responsible for owning and nurturing client relationships, ensuring service delivery, and driving engagement across key stakeholders including CXOs, CFOs, Directors and Operations Heads within hospital groups. Key Responsibilities Manage a portfolio of high-value hospital accounts across India and serve as their primary relationship owner Build and maintain deep relationships with key stakeholders including CXOs, CFOs, finance controllers and operations heads Ensure strong account health through proactive engagement, issue resolution and tailored support Understand each hospitals revenue cycle needs and align Care.fis offerings to improve their financial operations Track and analyze key metrics such as claim volume, cash flow performance, TAT, and utilization trends Act as an internal advocate for your accountsworking cross-functionally with collections, underwriting, product, and ops to meet client expectations Conduct regular business reviews and strategic check-ins with hospital leadership to demonstrate value and identify growth opportunities Drive account renewals, retention, and expansion (where applicable) in collaboration with the Growth and Finance teams Maintain clear documentation, communication logs, and progress reports for each account What We're Looking For 3–6 years of experience in account management, enterprise client servicing or customer success—preferably in healthcare, SaaS, or B2B fintech Proven ability to build and manage relationships with CXO-level stakeholders Excellent communication, stakeholder management, and negotiation skills Analytical thinking with the ability to dive into numbers and metrics to assess account health High accountability and ownership with a problem-solving mindset Willingness to travel across the North region for on-site meetings and reviews Bachelor's degree required; MBA or healthcare domain experience is a strong plus

What You'll Do • Accounts Receivable Management: Oversee and manage the entire accounts receivable process, ensuring timely invoicing and accurate record-keeping. Accounts Payable Coordination: Support the accounts payable process as needed to maintain healthy cash flow and vendor relationships. • Revenue Collection: Follow up diligently with customers to ensure prompt payments and resolve outstanding invoices. • Tracking & Monitoring: Track, monitor, and report on collection activities, highlighting delays or issues, and maintaining detailed records of customer interactions. What We're Looking For • Experience in AR processes. • Strong communication and negotiation skills for customer follow-ups. • Ability to work with accounting software and spreadsheets. • Detail-oriented with strong organizational skills.