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Junior Executive(Fresher Opening)

0 - 1 years

1 - 2 Lacs

Chennai

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Drafting Hindi Complaint Handling Complaint Management Grievance Handling Communication Skills English Handling Customer Queries Query Escalations Complaints Resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from IndusInd Bank! Hiring Alert!!! We invite experienced legal professionals to apply for the "Junior Executive-Complaints Management role" at the Incredible "IndusInd Bank" and start a new chapter in their career! JD:- Responsible for coordinating and assisting for ensuring the reply / resolution of the complaints lodged before the RBI/ Banking Ombudsman/CPGRAMS complaints This includes a) Analyse the complaint on merits; ii) Coordinating with the respective branch team and ensure that reply / reverts are received immediately. iii) Preparing the draft reply on merits based on feed-back received from location; iv) Arranging reply, documents for the re-open cases. v) Assist in ensuring compliance of the Advisory/Orders passed by the Authority. vi) Updating the status in Modules. Mandatory Requirement- a) Excellent drafting and communication skills b) Language proficiency- English & Hindi must. Unlock your next career chapter! Email your resume to Subashree.marimuthu@indusind.com

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Indusind Bank
Indusind Bank

Banking and Financial Services

Mumbai

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