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0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
Job Title: Inbound Customer Service Agent Location: Mangalore Shifts: Rotational Shift including night shifts Employment Type: Full-Time About Us: unifyCX (www.unifycx.com) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centres, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele. At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity. Job Summary: We are seeking dedicated and multilingual Inbound Customer Service Agents to join our customer experience team. This role is essential in providing world-class support by addressing customer inquiries, resolving issues, and enhancing the customer journey across various programs. The ideal candidate is fluent in English both written and spoken and has a passion for problem-solving and service excellence. Key Responsibilities: Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasons. Capture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer's protocols. Demonstrate active listening and adapt communication style based on the customer’s tone, cultural context, and emotional state. Manage complex customer issues efficiently, ensuring timely and satisfactory resolution. Maintain effective call control, ensuring smooth transitions and proper call direction. Utilize multiple tools and systems while speaking with customers (multi-tasking), including navigation across multiple screens and accurate data entry. Display verbal clarity, proper grammar, and natural pacing during calls in all three supported languages. Accurately set up or act on cases as needed, following company guidelines and compliance rules. Complete assigned training, demonstrate self-directed learning, and adapt quickly to process or policy changes. Skills Needed: Bachelor’s Degrees/Diploma in a relevant field or equivalent experience. Proficient in English (verbal and written) – must meet proficiency scale requirements. Strong customer service skills, demonstrated through interviews and role play evaluations. Ability to learn and comprehend training material in English. Excellent active listening and communication skills. Experience in handling culturally diverse customers and understanding regional expressions, idioms, and expectations. Good PC and internet navigation skills, including browser and system operations. Typing-by-touch proficiency with high accuracy. Prior experience in self-directed training and PC-based learning (preferred). Ability to handle sensitive information and follow background check compliance standards. Problem-solving orientation, with the ability to handle and resolve customer concerns efficiently. Prior experience in a multilingual contact center or customer support environment. Familiarity with financial services, payment systems, or card member services is a plus.
Posted 1 week ago
8.0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
Role: Factory ER Manager Location: Nestlé India - Nanjangud Factory Reports to: Head HR - Nanjangud Factory What you’ll do: Lead employee relations at the plant, ensuring proactive and constructive dialogue. Ensure compliance with internal policies and local labor regulations. Act as a key advisor on industrial and social issues. Drive closure of audit gaps. Partner with internal stakeholders and external bodies (federations, authorities) to build long-term trust. What you bring: 8+ years of strong ER and HR experience in a factory setting. Deep understanding of industrial relations and conflict resolution. A knack for solving problems under pressure. Strong stakeholder management and negotiation skills. You'll thrive if you: Know how to influence without authority. Communicate with empathy and impact. Believe in collaborative outcomes. Join us and be part of something meaningful — because at Nestlé, we believe employee relations isn’t just compliance — it’s culture .
Posted 1 week ago
0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
Location: Mangalore, KA, IN Areas of Work: Sales & Marketing Job Id: 13304 External Job Description Primary Responsibilities Business Responsibility Areas (Please detail out at least 8-0 responsibility areas) Key Performance Indicators Business objectives Assist sales team by generating and sharing accurate dealer level sales reports as per requirement Assist dealers by making and sharing relevant sales report, credit note and debit note workings and scheme related communication as per defined timelines Servicing Provide timely services to dealers by ensuring availability of sales aids like shade cards, collaterals, dealer kit etc. Provide logistics and operational support to Unit level initiatives, activations and during new dealer account opening Assist sales workforce in gift settlements as per schemes closure on the system Coordinate with HR department on employee life cycle activities such as Joining, transfers, separation etc. Process Optimization Find opportunities and work towards optimizing processes and reducing time and cost involved Accurate and timely sharing of reports to Sales team Timely service to dealers Statutory and Safety compliances Clearance of vendor payment within timelines On time gift settlements with acknowledgement
Posted 2 weeks ago
0.0 - 31.0 years
1 - 2 Lacs
Nanjangud
On-site
Urgently Hiring Diploma chemical/Bsc chemistry/msc chemistry/BE chemical for production department job for ITC ltd pharma industry. Company: Pharma API Industry Designation: Production Trainee (3 shift Job) Salary : 15k - 18k ( Strictly for 1 year) location - Mysore (Nanjangud) If interested kindly share your resume to 7327039030 or mona@avaniconsulting.com With the below details: 1. Name: 2. Highest Qualification: 3. Passing Year: 4. Percentage marks obtain: 5. If okay with the shift job: 6. If okay with the job location: 7. Current Location: 8. Contact number: 9. Email id:
Posted 2 weeks ago
7.0 - 11.0 years
4 - 8 Lacs
Nanjangud, Mysuru
Work from Office
We are looking for a skilled Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 7 years of experience and be based in Equitas Small Finance Bank. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of mortgage products and services. Conduct thorough analysis of client financial situations to offer expert advice on mortgage options. Build and maintain a network of industry contacts to stay informed about market trends and competitor activity. Provide exceptional customer service by responding promptly to client queries and resolving issues efficiently. Job Requirements Proven experience as a Relationship Manager in retail mortgages or a related field, with a minimum of 7 years of experience. Strong knowledge of the BFSI industry, particularly in small finance banking and retail mortgages. Excellent communication and interpersonal skills are required to build strong relationships with clients and colleagues. Ability to work in a fast-paced environment and meet sales targets consistently. Strong analytical and problem-solving skills are needed to assess complex financial situations. Experience working with internal teams, such as sales and operations, is essential.
Posted 2 weeks ago
1.0 - 4.0 years
3 - 6 Lacs
Nanjangud, Mysuru
Work from Office
We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably with a background in Mutual Funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial goals and provide tailored investment solutions. Conduct thorough needs analysis to identify client requirements and offer personalized advice on mutual fund investments. Collaborate with internal teams to ensure seamless execution of trades and settlement processes. Provide exceptional customer service by responding promptly to client inquiries and resolving issues efficiently. Stay up-to-date with market trends and regulatory changes to remain competitive and compliant. Identify new business opportunities through networking, referrals, and other channels. Job Requirements Strong knowledge of mutual funds products, including their features, benefits, and risks. Excellent communication and interpersonal skills to build strong relationships with clients and colleagues. Ability to analyze complex financial data and provide insightful recommendations. Proficiency in using technology-based tools and platforms for managing client portfolios. Strong problem-solving skills to resolve client queries and concerns effectively. Experience working in a fast-paced environment with multiple priorities and deadlines.
Posted 2 weeks ago
2.0 - 4.0 years
4 Lacs
Nanjangud
Work from Office
About Branch Banking With branches spread across the country, the branches act as the face of Axis Bank for millions of retail customers and is, hence, an integral part of the Bank s strategy. Branches play a major role in deposit mobilization from New-To-Bank (NTB) customers, and are also core drivers of the Bank s customer engagement strategy across products and services About the Role Gold Loan Officer is responsible for Gold Loan Operations in the branch. Portfolio Profitability - by maintaining Pricing and Fee of the assigned territory. Productivity - To ensure the minimum benchmark ASL productivity by way of choosing right people and minimal attrition. Process and Compliance To achieve the highest level of operational and compliance superiority along with top line numbers. Key Responsibilities To maintain relation with branch banking team in order to have smooth processing of Gold Loan cases To recruit, train, induct ASL executive in the system and motivate them to increase gold loan portfolio in association with the Branch Banking channel. To ensure that all the compliance/operational process are being followed by ASL and branch banking team, Keep providing training and constant support for a healthy and hygiene portfolio To ensure that Top line numbers are met and required productivity level is also achieved as provided and guided by Central Team. Qualifications Graduate/ MBA (Marketing) preferred from a recognized institute. 2-4 years of relevant work experience (preferably NBFC). Role Proficiencies: For successful execution of the job, a candidate should possess: Proven work experience in branch banking or channel sales Solid Relationship Building Skills with experince of channel sales, team management Strong problem solving skills and willingness to roll up one s sleeves to get the job Skilled at working effectively with cross functional teams in a matrix organization Excellent written and verbal communication skills
Posted 2 weeks ago
108.0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
Company Description Nanjangud Toothpowder, a 108-year-old Ayurvedic product, was originally discovered during a spiritual homa and became popular as a candy alternative for kids. Unlike traditional toothpaste, which has been found to contribute to cellular damage and environmental pollution, our toothpowder is made from sustainable paddy husk and helps prevent cavities. Despite post colonisation decline due to the convenience of toothpaste, we are currently seeing an upsurge in 2025 due to its scientific rationale . This sustainable product promotes oral health with natural antimicrobial properties, and our salt variant offers additional benefits. Role Description • Own and lead the end-to-end e-commerce function, from strategy to execution • Drive revenue, margin, and growth across own website, marketplaces (Amazon, Flipkart, etc.), and new channels • Build and lead cross-functional teams across product, operations, growth, design, logistics, and customer support • Oversee website development, conversion optimization, funnel analysis, user experience, social-media handling etc • Define and manage digital marketing strategies including performance marketing, SEO, and email/SMS • Collaborate with inventory, warehousing, and fulfillment teams for a seamless backend • Analyze data and user behavior to drive data-informed decisions • Set KPIs and build reporting dashboards for all e-commerce performance metrics • Ensure alignment with brand, pricing, and customer experience goals Qualifications Bachelor’s or Master’s degree in Business Administration, Marketing, Engineering, or related fields MBA or e-commerce certifications (IIM, ISB, Google, Meta, etc.) are a plus
Posted 2 weeks ago
0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
[Please note this is a Direct Search led by Bacardi, Applications from agencies will not be accepted nor will fees be paid for unsolicited CVs.] AGEING AND PROCESS Responsibility for maintaining the liquid as per the long-term demand plan Maintaining the inventory of wooden barrels, filling of barrels, dumping of barrels, and refilling of barrels as per requirement, storing of barrels abs CAPEX for barrels as per LTDP plan Knowledge of importing and exporting of the liquid across India and overseas county and documentation required for importing and exporting Expert in the reconciliation of ageing warehouse liquid inventory and maintain it as per excise books Responsible for maintaining the housekeeping and upkeep of the warehouse, warehouse floors, operation vehicle maintenance, processing area, and spirits and loading area Provide coaching and other feedback as necessary to ensure strong performance from all team members Communicate clearly and in a timely manner with management Tracking of KPIs, RFT’s, Quality Analysis, Continuous Improvement, and Process Optimization in all Aging Warehouse and Processing areas. BLENDING Knowledge of sensory like food Flavors, special spirits, ENA/GNS, matured rum spirits, malt spirits, scotch spirits, etc. Knowledge of sections of the base for different products Planning for importing and exporting spirits or liquids Planning for flavors for products considering the lead time and any other contingency as per the sales forecast Planning & handling the blend according to daily, weekly, and monthly projections given by the sales team, following up for the ENA, Matured spirit, GNS, flavors, etc. accordingly Ensures the Quality of the blends in terms of color, turbidity, pH, strength, etc. Collaborate with cross-functional teams, including Production, SQS, and Quality, to optimize the blending process and resolve any issues that may arise. Lead continuous improvement initiatives, utilizing Lean methodologies and other best practices to enhance product quality. Train the team members on process-related matters, fostering a culture of continuous learning and improvement. Monitor and analyse key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as necessary Lean implementation and maintain 5S, Kaizen, Gemba walk etc. Lead continuous improvement initiatives, utilizing Lean methodologies and other best practices to enhance process efficiency and product quality. Develop and implement standard operating procedures (SOPs) to ensure process consistency, efficiency, and product quality. Participate in the DDS for Operations (Distillery/Aging/Blending) to set priorities and allocate resources. Knowledge of excise and customs regulations and handling the excise audits as and when it happens. Blend and Spirit MIS preparation monthly, quarterly & yearly. Knowledge of new product development. Responsible for Overall GMP & GHP in the area. Responsible for traceability records for the spirits, products, etc. Maintain the traceability records of products and product samples as per company policy. LEADERSHIP AGILITY At Bacardi we care deeply about finding brilliant talent who can bring the following personal attributes to help elevate our 3Fs: Fearless, Family, Founder culture to the next level. Belonging: You have a strong capacity to create a culture of ‘Belonging’, where people feel appreciated for who they are, what they do, and who they can become Self-Awareness: You have high levels of self-awareness, are reflective and know yourself well, understanding both your own strengths and weaknesses and your impact on others People Agility: You bring a deep ability to understand and relate to people and navigate through tough situations to harness and multiply collective performance Results Agility: You demonstrate consistent delivery of results in first-time situations by inspiring teams, exhibiting a presence that builds confidence in yourself and others. Mental Agility: You can think critically to penetrate complex problems and expand the possibilities by making fresh connections. You think strategically whilst being execution focused and bring creativity to the challenges you’re presented with Change Agility: You have a deep natural curiosity, desire to experiment and ability to effectively deal with the heat of change. You have a growth and learning mindset: ready to test, stumble, learn and apply from experience Disclaimer: Bacardi seeks talent from all backgrounds to bring diversity of thought, agility and capability to our organization across the globe. We promote a working environment where all employees are treated and rewarded fairly. We do not tolerate any form of discrimination that adversely affects individuals or groups on the basis of national origin, race, color, religion, sex, gender, sexual orientation, marital status, disability, age, and any other legally protected aspect of a person’s identity. U.S. applicants have rights under Federal Employment Laws. Perks of Working for us At Bacardi, we are committed to providing our Primos (employees) with a comprehensive Total Rewards package of compensation, benefits, incentives, allowances, well-being, and much more to meet the needs of themselves and their families. It goes beyond just Cash! The total rewards program is based on pay for performance, whereby the incentive programs are linked to company and individual performance. Compensation, Paid Time Off & Retirement: Competitive Pay Package Competitive Holiday/Paid Time Off, plus additional days offered ( i.e., volunteer day, allowing you to give back to the community) Retirement/Pension Plan Health & Wellbeing Medical, Critical Illness, and Life Insurance Calm Meditation App subscription (free) Employee Assistance Programs Best-in-class, family-friendly, and inclusive leave policies Additional Benefits The benefits /perks may vary depending on the nature of your employment with Bacardi, your work location, and are subject to change. Some benefits may be subject to an employee contribution. Some benefits may be fully or partially subsidized. Incentive plans are linked to the nature of your employment and can vary based on region, market, function or brand.
Posted 2 weeks ago
5.0 - 10.0 years
4 - 8 Lacs
Nanjangud, Mysuru
Work from Office
Role & responsibilities GST Compliance & Reporting: Ensure timely and accurate filing of GST returns (GSTR-1, GSTR-3B, GSTR-9, etc.) Handle GST audits and assessments efficiently. Monitor changes in GST laws and implement necessary modifications. Reconcile GST liability with books of accounts and ensure compliance. Accounts & Financial Management: Oversee daily accounting operations, vendor payments, and receivables. Manage financial records, bookkeeping, and tax documentation. Assist in financial planning, budgeting, and cash flow management. Internal Control & Compliance: Ensure adherence to tax laws, statutory filings, and financial regulations. Conduct internal audits to identify discrepancies and improve processes. Coordinate with external auditors and regulatory authorities. Stakeholder Management: Collaborate with vendors, customers, and government officials for GST-related matters. Support senior management with financial insights and compliance strategies. Preferred candidate profile Bachelors/Master’s degree in Finance, Accounting, or Commerce (B.Com/M.Com/CA/ICWA preferred). Minimum 5+ years of experience in accounting and GST compliance. Strong knowledge of GST laws, e-invoicing, and input tax credit (ITC) reconciliation. Proficiency in accounting software (Tally, SAP, or other ERP systems). Excellent analytical skills, attention to detail, and problem-solving abilities. Good communication and leadership skills to manage compliance effectively.
Posted 2 weeks ago
5.0 - 10.0 years
4 - 9 Lacs
Nanjangud, Mysuru
Work from Office
Role & responsibilities Banking & Fund Management: Oversee daily banking operations , including payments, fund transfers, and reconciliations. Maintain strong relationships with banks and financial institutions for credit facilities and fund arrangements . Monitor and manage working capital to ensure smooth financial operations. Treasury & Cash Flow Management: Develop and implement cash flow forecasting strategies for effective fund utilization. Optimize liquidity by analyzing short-term and long-term investment opportunities . Ensure timely disbursement of payments, including vendor invoices and statutory dues. Compliance & Risk Management: Ensure adherence to banking regulations, financial policies, and audit requirements . Identify and mitigate financial risks , including currency fluctuations and interest rate risks. Maintain accurate financial records for regulatory compliance and audits. Reporting & Financial Analysis: Prepare and review treasury reports, financial statements, and fund flow analyses . Support decision-making through insights into financial trends and banking strategies . Assist in evaluating new financial instruments for risk-free investments. Preferred candidate profile Bachelors/Master’s degree in Finance, Accounting, or Commerce (B.Com/M.Com/CA/ICWA preferred). Minimum 5+ years of experience in banking, treasury, corporate finance or manufacturing exposure. Strong expertise in cash flow management, banking operations, and fund allocation . Proficiency in accounting & treasury software (Tally, SAP, or other ERP systems). Analytical mindset with attention to detail & problem-solving abilities . Excellent communication & negotiation skills for managing banking relationships.
Posted 2 weeks ago
8.0 - 13.0 years
25 - 30 Lacs
Nanjangud
Work from Office
" Introduction: Jubilant Bhartia Group is a global conglomerate founded by Mr. Shyam S. Bhartia and Mr. Hari S. Bhartia with strong presence in diverse sectors like Pharmaceuticals, Life Science Ingredients, Contract Research & Development Services, Therapeutics, Performance Polymers, Food Service (QSR), Food, Auto, Consulting in Aerospace and Oilfield Services. Group has global presence employing around 42,000 people across the globe with over 2,400 in North America. Jubilant Pharmova Limited Jubilant Pharmova Limited (formerly Jubilant Life Sciences Limited) is a company with global presence that is involved in Radiopharma, Allergy Immunotherapy, CDMO Sterile Injectables, Contract Research Development and Manufacturing Organisation (CRDMO), Generics and Proprietary Novel Drugs businesses. In the Radiopharma business, the Company is involved in manufacturing and supply of Radiopharmaceuticals with a network of 46 radio-pharmacies in the US. The Company s Allergy Immunotherapy business is involved in the manufacturing and supply of allergic extracts and venom products in the US and in some other markets such as Canada, Europe and Australia. Jubilant through its CDMO Sterile Injectables business offers manufacturing services including sterile fill and finish injectables (both liquid and lyophilization), full-service ophthalmic offer (liquids, ointments & creams) and ampoules. The CRDMO business of the Company includes the Drug Discovery Services business that provides contract research and development services through two world-class research centres in Bangalore and Noida in India and the CDMO-API business that is involved in the manufacturing of Active Pharmaceutical Ingredients. Jubilant Therapeutics is involved in Proprietary Novel Drugs business and is an innovative biopharmaceutical company developing breakthrough therapies in the area of oncology and autoimmune disorders. The company operates six manufacturing facilities that cater to all the regulated market including USA, Europe and other geographies. Find out more about us at www.jubilantpharmova.com . The Position Organization- Jubilant Pharmova Limited Designation Assistant Manager - Engineering Location- Nanjangud, Mysore Shall be responsible for the following activities: Overall Incharge of Utility Systems Ensuring Uninterrupted supply of Utilities. Trouble shooting Facing Audits, Online documentation and Audit preparations Regulatory & Statutory Compliance Preparation of RCA for breakdown Maintenance of Utility Equipment (Preventive and Breakdown maintenance) Planning of spares for Critical / Non critical equipment and procurement action. To Implement Energy conservation initiatives SOP and On job training to subordinates To Prepare, review, revision and approval of documents like PM Checklist, SOP & Qualifications Tracking of pending notifications and work allotment to Asst. Foreman, Technician and Contractors. Verify the quality and quantity of work carried out by contractors & Certification of contractor invoice Working with SAP-ERP system like handling Service requests, Work orders, Purchase requests, PM, Working with SAP-ERP system like handling Service requests, Work orders, Purchase requests, PM, Service entry, Reservations to withdraw materials, creating RGP/NRGP and GRN approvals etc. Revenue, Capex Budget preparation and monitoring on monthly basis Updation of Utilities costing Using Compliance Wire as learning tool & Coordinator for Engineering Department. Handling deviations, Change management, review and approval through Track wise & EDMS Preparation of engineering drawing for Eqpt. spares, local procurement, import substitute Ensure and implement good Housekeeping, 5S and TPM initiatives. Preparing PM Schedule for Utility Equipment & Adherence to PM plan If any major abnormality observed during PM, plan for corrective actions & rectification. Initiate the relevant work permit, JSA to execute the jobs, adherence to Safety Policies Person Profile . Qualification - Degree in Science / Graduate Engineers - Chemical/Diploma in Chemical Engineering Experience- 8+ Years of relevant experience from API industry only Jubilant is an equal opportunity employer. . To know more about us, Please visit our LinkedIn Page- https: / / www.linkedin.com / company / jubilantpharmova / mycompany / ",
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Nanjangud, Mysuru, Bengaluru
Work from Office
JOB DESCRIPTION A Job Speci cation 1 Company Name : Muthoot Fincorp Ltd. 2 Position/Designation : Business Development Executive 3 Grade : B2 4 Department : BRANCH 5 Sub Department (if any) : N/A-Sub Department 6 Employment Type : Probationer B Job Role 1 Job Role : Branch Business Development 2 Reporting to - Designation and Grade : Branch Manager 3 No Of Reportees : 4 Main Tasks : Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. 5 Areas of Responsibility : 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. 6 Special Requirements (if any) : Graduate/Post Graduate. 7 Compensation Band : Based on Market Standards/Internal norms 8 Entitlements : As per policy 9 Stake Holders : MFL Sta , Group Company Sta , Customers 10 Assets Required : As per policy 11 Career Progression : Null Personal Speci cation 12 Educational Quali cation : Graduate (minimum) 13 Technical Certi cation : Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. 14 Skill Sets : Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic 15 Communication Skills : Conversant in local language and English 16 Total Field Sales Experience : 1Year(s)0 Month(s) 17 Behavioral Competencies : NA 18 Other Requirements (if any) : Null 19 Remarks : C Approvals 24 Prepared by (Name/Designation/ Date) : 25 Approved by (Name/Designation/ Date) : Need to be a Team player. Ability to work stretch/Multi-Tasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments & live Organizational values. MFL/HR/JD/V1.0@2014 Not for External Circulation FLN
Posted 3 weeks ago
5.0 - 10.0 years
5 - 15 Lacs
Nanjangud
Work from Office
Introduction: Jubilant Bhartia Group is a global conglomerate founded by Mr. Shyam S. Bhartia and Mr. Hari S. Bhartia with strong presence in diverse sectors like Pharmaceuticals, Life Science Ingredients, Contract Research and Development Services, Therapeutics, Performance Polymers, Food Service (QSR), Food, Auto, Consulting in Aerospace and Oilfield Services. Group has global presence employing around 42,000 people across the globe with over 2,400 in North America. Jubilant Pharmova Limited Jubilant Pharmova Limited (formerly Jubilant Life Sciences Limited) is a company with global presence that is involved in Radiopharma, Allergy Immunotherapy, CDMO Sterile Injectables, Contract Research Development and Manufacturing Organisation (CRDMO), Generics and Proprietary Novel Drugs businesses. In the Radiopharma business, the Company is involved in manufacturing and supply of Radiopharmaceuticals with a network of 46 radio-pharmacies in the US. The Company's Allergy Immunotherapy business is involved in the manufacturing and supply of allergic extracts and venom products in the US and in some other markets such as Canada, Europe and Australia. Jubilant through its CDMO Sterile Injectables business offers manufacturing services including sterile fill and finish injectables (both liquid and lyophilization), full-service ophthalmic offer (liquids, ointments and creams) and ampoules. The CRDMO business of the Company includes the Drug Discovery Services business that provides contract research and development services through two world-class research centres in Bangalore and Noida in India and the CDMO-API business that is involved in the manufacturing of Active Pharmaceutical Ingredients. Jubilant Therapeutics is involved in Proprietary Novel Drugs business and is an innovative biopharmaceutical company developing breakthrough therapies in the area of oncology and autoimmune disorders. The company operates six manufacturing facilities that cater to all the regulated market including USA, Europe and other geographies. Find out more about us at www.jubilantpharmova.com . The Position Organization- Jubilant Pharmova Limited Designation - Assistant Manager - Engineering Location- Nanjangud, Mysore Shall be responsible for the following activities: Overall Incharge of Utility Systems Ensuring Uninterrupted supply of Utilities. Trouble shooting Facing Audits, Online documentation and Audit preparations Regulatory and Statutory Compliance Preparation of RCA for breakdown Maintenance of Utility Equipment (Preventive and Breakdown maintenance) Planning of spares for Critical / Non critical equipment and procurement action. To Implement Energy conservation initiatives SOP and On job training to subordinates To Prepare, review, revision and approval of documents like PM Checklist, SOP and Qualifications Tracking of pending notifications and work allotment to Asst. Foreman, Technician and Contractors. Verify the quality and quantity of work carried out by contractors and Certification of contractor invoice Working with SAP-ERP system like handling Service requests, Work orders, Purchase requests, PM, Working with SAP-ERP system like handling Service requests, Work orders, Purchase requests, PM, Service entry, Reservations to withdraw materials, creating RGP/NRGP and GRN approvals etc. Revenue, Capex Budget preparation and monitoring on monthly basis Updation of Utilities costing Using Compliance Wire as learning tool and Coordinator for Engineering Department. Handling deviations, Change management, review and approval through Track wise and EDMS Preparation of engineering drawing for Eqpt. spares, local procurement, import substitute Ensure and implement good Housekeeping, 5S and TPM initiatives. Preparing PM Schedule for Utility Equipment and Adherence to PM plan If any major abnormality observed during PM, plan for corrective actions and rectification. Initiate the relevant work permit, JSA to execute the jobs, adherence to Safety Policies Person Profile . Qualification - Degree in Science / Graduate Engineers - Chemical/Diploma in Chemical Engineering Experience- 8+ Years of relevant experience from API industry only Jubilant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, colour, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, race, ethnicity, religion or any other characteristic protected by applicable local laws, regulations and ordinances. To know more about us, Please visit our LinkedIn Page- https://www.linkedin.com/company/jubilantpharmova/mycompany/
Posted 3 weeks ago
14.0 - 24.0 years
5 - 15 Lacs
Nanjangud
Work from Office
Introduction: Jubilant Bhartia Group is a global conglomerate founded by Mr. Shyam S. Bhartia and Mr. Hari S. Bhartia with strong presence in diverse sectors like Pharmaceuticals, Life Science Ingredients, Contract Research and Development Services, Therapeutics, Performance Polymers, Food Service (QSR), Food, Auto, Consulting in Aerospace and Oilfield Services. Group has global presence employing around 42,000 people across the globe with over 2,400 in North America. Jubilant Pharmova Limited Jubilant Pharmova Limited (formerly Jubilant Life Sciences Limited) is a company with global presence that is involved in Radio pharma, Allergy Immunotherapy, CDMO Sterile Injectable, Contract Research Development and Manufacturing Organisation (CRDMO), Generics and Proprietary Novel Drugs businesses. In the Radio pharma business, the Company is involved in manufacturing and supply of Radiopharmaceuticals with a network of 46 radio-pharmacies in the US. The Company's Allergy Immunotherapy business is involved in the manufacturing and supply of allergic extracts and venom products in the US and in some other markets such as Canada, Europe and Australia. Jubilant through its CDMO Sterile Injectable business offers manufacturing services including sterile fill and finish injectable (both liquid and lyophilisation), full-service ophthalmic offer (liquids, ointments and creams) and ampoules. The CRDMO business of the Company includes the Drug Discovery Services business that provides contract research and development services through two world-class research centres in Bangalore and Noida in India and the CDMO-API business that is involved in the manufacturing of Active Pharmaceutical Ingredients. Jubilant Therapeutics is involved in Proprietary Novel Drugs business and is an innovative biopharmaceutical company developing breakthrough therapies in the area of oncology and autoimmune disorders. The company operates six manufacturing facilities that cater to all the regulated market including USA, Europe and other geographies. Find out more about us at www.jubilantpharmova.com . The Position Organization- Jubilant Pharmova Limited Designation - Associate Director - Engineering Mechanical Location- Nanjangud, Mysore Key Responsibilities. Overall responsible for Repair and Maintenance activities of Plant-6, Utility Systems and HVAC systems at site. Shall be responsible for facing audits Ability to Trouble Shooting Responsible for Statutory, Regulatory and Audit Compliance Shall be responsible for Project Co-ordination, Implementation of approved Capex and Modifications Authorized to sign engineering documents, bills, statutory documents and other documents in absence of HOD To review and approve Qualification reports of HVAC and Production equipment as per present standards Review and Approval of Standard Operating Procedures, QMS documents Responsible for Engineering Inventory Planning and Control Discussing with Plant Managers for CAPEX and PMA requirement, getting approval and facilitate execution Responsible for Budget Preparation, Monitoring and Control Follow-up with SCM and arrange required Engg. Spares and Services. Review and approval of all Engineering drawings Explore local procurement of spares and import substitute Taking Plant round and ensure that work execution is done with good quality and safety Follow-up of fabrication job Facilitate 100% Preventive maintenance of equipment in coordination with Production, Electrical and Instrumentation department If any major abnormality observed during PM, plan for corrective actions and rectification Working with SAP-ERP system like handling Service requests, Work orders, Purchase requests, PM, Service entry, Reservations to withdraw materials, RGP/NRGP and GRN approvals etc Ensure of completion of notification / work order by engineer / utility engineer after completion of jobs with respective plant Handling deviations, Change management, review and approval through Track wise and EDMS Verify and Certify the contractor bills Review of RCA for breakdowns To implement and Drive Energy saving initiatives across site Using Compliance wire as a learning tool ;;;;; Person Profile . Qualification - Graduate Engineers or Post graduate in Science Experience- 18+Years of work experience working for API plant. Jubilant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, colour, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, race, ethnicity, religion or any other characteristic protected by applicable local laws, regulations and ordinances. To know more about us, Please visit our LinkedIn Page- https://www.linkedin.com/company/jubilantpharmova/mycompany/
Posted 3 weeks ago
8.0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
Introduction: Jubilant Bhartia Group is a global conglomerate founded by Mr. Shyam S. Bhartia and Mr. Hari S. Bhartia with strong presence in diverse sectors like Pharmaceuticals, Life Science Ingredients, Contract Research & Development Services, Therapeutics, Performance Polymers, Food Service (QSR), Food, Auto, Consulting in Aerospace and Oilfield Services. Group has global presence employing around 42,000 people across the globe with over 2,400 in North America. Jubilant Pharmova Limited Jubilant Pharmova Limited (formerly Jubilant Life Sciences Limited) is a company with global presence that is involved in Radiopharma, Allergy Immunotherapy, CDMO Sterile Injectables, Contract Research Development and Manufacturing Organisation (CRDMO), Generics and Proprietary Novel Drugs businesses. In the Radiopharma business, the Company is involved in manufacturing and supply of Radiopharmaceuticals with a network of 46 radio-pharmacies in the US. The Company’s Allergy Immunotherapy business is involved in the manufacturing and supply of allergic extracts and venom products in the US and in some other markets such as Canada, Europe and Australia. Jubilant through its CDMO Sterile Injectables business offers manufacturing services including sterile fill and finish injectables (both liquid and lyophilization), full-service ophthalmic offer (liquids, ointments & creams) and ampoules. The CRDMO business of the Company includes the Drug Discovery Services business that provides contract research and development services through two world-class research centres in Bangalore and Noida in India and the CDMO-API business that is involved in the manufacturing of Active Pharmaceutical Ingredients. Jubilant Therapeutics is involved in Proprietary Novel Drugs business and is an innovative biopharmaceutical company developing breakthrough therapies in the area of oncology and autoimmune disorders. The company operates six manufacturing facilities that cater to all the regulated market including USA, Europe and other geographies. Find out more about us at www.jubilantpharmova.com . The Position Organization- Jubilant Pharmova Limited Designation – Assistant Manager - Engineering Location- Nanjangud, Mysore Shall be responsible for the following activities: Overall Incharge of Utility Systems Ensuring Uninterrupted supply of Utilities. Trouble shooting Facing Audits, Online documentation and Audit preparations Regulatory & Statutory Compliance Preparation of RCA for breakdown Maintenance of Utility Equipment (Preventive and Breakdown maintenance) Planning of spares for Critical / Non critical equipment and procurement action. To Implement Energy conservation initiatives SOP and On job training to subordinates To Prepare, review, revision and approval of documents like PM Checklist, SOP & Qualifications Tracking of pending notifications and work allotment to Asst. Foreman, Technician and Contractors. Verify the quality and quantity of work carried out by contractors & Certification of contractor invoice Working with SAP-ERP system like handling Service requests, Work orders, Purchase requests, PM, Working with SAP-ERP system like handling Service requests, Work orders, Purchase requests, PM, Service entry, Reservations to withdraw materials, creating RGP/NRGP and GRN approvals etc. Revenue, Capex Budget preparation and monitoring on monthly basis Updation of Utilities costing Using Compliance Wire as learning tool & Coordinator for Engineering Department. Handling deviations, Change management, review and approval through Track wise & EDMS Preparation of engineering drawing for Eqpt. spares, local procurement, import substitute Ensure and implement good Housekeeping, 5S and TPM initiatives. Preparing PM Schedule for Utility Equipment & Adherence to PM plan If any major abnormality observed during PM, plan for corrective actions & rectification. Initiate the relevant work permit, JSA to execute the jobs, adherence to Safety Policies Person Profile . Qualification - Degree in Science / Graduate Engineers - Chemical/Diploma in Chemical Engineering Experience- 8+ Years of relevant experience from API industry only Jubilant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, colour, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, race, ethnicity, religion or any other characteristic protected by applicable local laws, regulations and ordinances. To know more about us, Please visit our LinkedIn Page- https://www.linkedin.com/company/jubilantpharmova/mycompany/
Posted 3 weeks ago
18.0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
Introduction: Jubilant Bhartia Group is a global conglomerate founded by Mr. Shyam S. Bhartia and Mr. Hari S. Bhartia with strong presence in diverse sectors like Pharmaceuticals, Life Science Ingredients, Contract Research & Development Services, Therapeutics, Performance Polymers, Food Service (QSR), Food, Auto, Consulting in Aerospace and Oilfield Services. Group has global presence employing around 42,000 people across the globe with over 2,400 in North America. Jubilant Pharmova Limited Jubilant Pharmova Limited (formerly Jubilant Life Sciences Limited) is a company with global presence that is involved in Radio pharma, Allergy Immunotherapy, CDMO Sterile Injectable, Contract Research Development and Manufacturing Organisation (CRDMO), Generics and Proprietary Novel Drugs businesses. In the Radio pharma business, the Company is involved in manufacturing and supply of Radiopharmaceuticals with a network of 46 radio-pharmacies in the US. The Company’s Allergy Immunotherapy business is involved in the manufacturing and supply of allergic extracts and venom products in the US and in some other markets such as Canada, Europe and Australia. Jubilant through its CDMO Sterile Injectable business offers manufacturing services including sterile fill and finish injectable (both liquid and lyophilisation), full-service ophthalmic offer (liquids, ointments & creams) and ampoules. The CRDMO business of the Company includes the Drug Discovery Services business that provides contract research and development services through two world-class research centres in Bangalore and Noida in India and the CDMO-API business that is involved in the manufacturing of Active Pharmaceutical Ingredients. Jubilant Therapeutics is involved in Proprietary Novel Drugs business and is an innovative biopharmaceutical company developing breakthrough therapies in the area of oncology and autoimmune disorders. The company operates six manufacturing facilities that cater to all the regulated market including USA, Europe and other geographies. Find out more about us at www.jubilantpharmova.com . The Position Organization- Jubilant Pharmova Limited Designation – Associate Director – Engineering Mechanical Location- Nanjangud, Mysore Key Responsibilities. Overall responsible for Repair & Maintenance activities of Plant-6, Utility Systems and HVAC systems at site. Shall be responsible for facing audits Ability to Trouble Shooting Responsible for Statutory, Regulatory & Audit Compliance Shall be responsible for Project Co-ordination, Implementation of approved Capex & Modifications Authorized to sign engineering documents, bills, statutory documents & other documents in absence of HOD To review and approve Qualification reports of HVAC and Production equipment as per present standards Review & Approval of Standard Operating Procedures, QMS documents Responsible for Engineering Inventory Planning & Control Discussing with Plant Managers for CAPEX & PMA requirement, getting approval & facilitate execution Responsible for Budget Preparation, Monitoring and Control Follow-up with SCM and arrange required Engg. Spares & Services. Review & approval of all Engineering drawings Explore local procurement of spares & import substitute Taking Plant round and ensure that work execution is done with good quality and safety Follow-up of fabrication job Facilitate 100% Preventive maintenance of equipment in coordination with Production, Electrical and Instrumentation department If any major abnormality observed during PM, plan for corrective actions & rectification Working with SAP-ERP system like handling Service requests, Work orders, Purchase requests, PM, Service entry, Reservations to withdraw materials, RGP/NRGP and GRN approvals etc Ensure of completion of notification / work order by engineer / utility engineer after completion of jobs with respective plant Handling deviations, Change management, review and approval through Track wise & EDMS Verify & Certify the contractor bills Review of RCA for breakdowns To implement & Drive Energy saving initiatives across site Using Compliance wire as a learning tool Person Profile . Qualification - Graduate Engineers or Post graduate in Science Experience- 18+Years of work experience working for API plant. Jubilant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, colour, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, race, ethnicity, religion or any other characteristic protected by applicable local laws, regulations and ordinances. To know more about us, Please visit our LinkedIn Page- https://www.linkedin.com/company/jubilantpharmova/mycompany/
Posted 3 weeks ago
0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
Company Description Topline Integrated Services Pvt. Ltd. is a rapidly growing Integrated Facilities and Services Management company based in Nanjangud, India. We specialize in managing non-core activities across industries and geographies to provide operational efficiencies to our clients. With certifications in EMS, QMS, SA8000, and OH&S, Topline is committed to safety and process-oriented delivery. Our services range from mechanized cleaning to staffing solutions, all aimed at meeting deadlines and delivering qualitative business solutions. Role Description This is a full-time on-site role for an Instrument Technician at Topline Integrated Services Pvt. Ltd. in Nanjangud. The Instrument Technician will be responsible for process control, troubleshooting, instrumentation, calibration, and preventive maintenance activities to ensure the efficient operation of various systems and equipment within the facilities. Qualifications Process Control and Troubleshooting skills Instrumentation and Calibration expertise Preventive Maintenance knowledge Experience in conducting maintenance activities in industrial settings Strong problem-solving abilities Excellent attention to detail Technical diploma or certification in Instrumentation or related field
Posted 3 weeks ago
0.0 - 4.0 years
2 - 6 Lacs
Nanjangud, Mysuru, Bengaluru
Work from Office
JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers
Posted 3 weeks ago
0.0 - 4.0 years
2 - 6 Lacs
Nanjangud, Mysuru, Bengaluru
Work from Office
JOB DESCRIPTION Position/Designation Business Development Executive Grade B2 Department BRANCH Sub Department (if any) N/A-Sub Department Employment Type Probationer Job Role Branch Business Development Reporting to - Designation and Grade Branch Manager No Of Reportees Main Tasks Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) Graduate/Post Graduate. Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Total Field Sales Experience 1Year(s)0 Month(s) Behavioral Competencies NA Other Requirements (if any) Null Remarks
Posted 3 weeks ago
0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
Note: After your resume is shortlisted, our recruiting team will contact you for initial screening and interview scheduling. Location: Bengaluru / Hyderabad / Mangalore (Hybrid – 3 days in office) Shift: 2 PM – 11 PM IST (Drop facility provided) Type: 6-month contract Key Responsibilities Design and implement scalable cloud infrastructure on Azure and open-source tech. Build hybrid cloud + on-premise strategies for seamless deployment. Lead containerization, Kubernetes orchestration, and CI/CD adoption. Implement monitoring, logging, security, and cost-efficient practices. Collaborate with cross-functional teams to align infra with business needs. Mandatory Skills Cloud/DevOps expertise (hybrid environments) Azure services, Kubernetes, Terraform Python and Shell scripting Open-source DevOps tools experience Strong problem-solving and communication skills Requirements B.E./B.Tech. degree Immediate joiners (Max 15 days official notice) Open to full-time or consultant mode employment
Posted 3 weeks ago
0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
Note: After your resume is shortlisted, our recruiting team will contact you for initial screening and interview scheduling. Location: Bengaluru / Hyderabad / Mangalore (Hybrid – 3 days in office) Shift: 2 PM – 11 PM IST (Drop facility provided) Type: 6-month contract Key Responsibilities Design and implement scalable cloud infrastructure on Azure and open-source tech. Build hybrid cloud + on-premise strategies for seamless deployment. Lead containerization, Kubernetes orchestration, and CI/CD adoption. Implement monitoring, logging, security, and cost-efficient practices. Collaborate with cross-functional teams to align infra with business needs. Mandatory Skills Cloud/DevOps expertise (hybrid environments) Azure services, Kubernetes, Terraform Python and Shell scripting Open-source DevOps tools experience Strong problem-solving and communication skills Requirements B.E./B.Tech. degree Immediate joiners (Max 15 days official notice) Open to full-time or consultant mode employment
Posted 3 weeks ago
0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
Note: After your resume is shortlisted, our recruiting team will contact you for initial screening and interview scheduling. Location: Bengaluru / Hyderabad / Mangalore (Hybrid – 3 days in office) Shift: 2 PM – 11 PM IST (Drop facility provided) Type: 6-month contract Key Responsibilities Design and implement scalable cloud infrastructure on Azure and open-source tech. Build hybrid cloud + on-premise strategies for seamless deployment. Lead containerization, Kubernetes orchestration, and CI/CD adoption. Implement monitoring, logging, security, and cost-efficient practices. Collaborate with cross-functional teams to align infra with business needs. Mandatory Skills Cloud/DevOps expertise (hybrid environments) Azure services, Kubernetes, Terraform Python and Shell scripting Open-source DevOps tools experience Strong problem-solving and communication skills Requirements B.E./B.Tech. degree Immediate joiners (Max 15 days official notice) Open to full-time or consultant mode employment
Posted 3 weeks ago
0 years
0 Lacs
Nanjangud, Karnataka, India
On-site
Job Preview: Customer Support Representative Role : Customer Support Representative Designation : Analyst Work Location: Mangalore, work from office Shift: 9 hours per day, with rotational week offs About Us unifyCX (www.unifycx.com) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele. At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity. Role Overview: As a Customer Support Representative, you will be the first line of support for our customers who host a e-Commerce website. This entry-level role offers a helping hand in resolving issues related to customers’ orders in-terms of order modifications, return support, product information etc. This role offers an excellent opportunity to gain hands-on experience in customer support and troubleshooting. You'll interact with international customers via live chat and emails offering solutions and guidance in a fast-paced environment. Required Qualifications: Education: Bachelor’s degree Skills: Strong multitasking skills to be able to handle up to 3 chats at a time Excellent verbal and written communication skills to convey the information clearly and concisely Excellent typing skills and quick understanding of the issue Ability to think critically and troubleshoot effectively under pressure. Knowledge of keyboard shortcuts and efficient computer usage. Patience, empathy, and a positive attitude when dealing with customers Willingness to learn, innovate, and take on challenges proactively Key Responsibilities: Customer Interaction: Provide excellent customer service to international clients through live chat and email, and ensuring timely resolution of queries. Troubleshooting & Problem Solving: Develop and apply strong troubleshooting skills to resolve issues efficiently. Collaboration: Work closely with the Client side team to resolve or escalate the complex issues. Feedback Loop: Collect and relay customer feedback to help improve our products and services. Maintain professionalism and accuracy in all communications. Career Progression: This role offers a clear path for career advancement: Junior Analyst ➔ Analyst ➔ Senior Analyst ➔ Team Manager Alternative paths include Quality Analyst, Trainer, WFM analyst and other specialized roles. This job profile offers a comprehensive learning experience on customer service preparing you for a successful career in customer support and beyond. Work Environment: Shifts: 5 days working in 9-hours shift each day. Shifts may / may not change once a month. Rotational WOs. The various shifts timings are: 17:30-02:30, 18:30-03:30, 19:30-04:30, 20:30-05:30, 21:30-06:30 Team: Work as part of a dynamic team in a supportive, growth-oriented environment. Supportive Culture: Join a team that values collaboration, innovation, and continuous improvement. Continuous Learning: Stay updated with the latest technology trends and product updates to provide the best support possible. Why Join Us? Make an Immediate Impact: You'll make a real difference by helping customers of one of the E-commerce giants Supportive Team Culture: We’re a collaborative and friendly team that values clear communication, efficiency, and knowledge sharing. Stable & Flexible Work Environment: Work in a structured environment with access to reliable tools and platforms, while enjoying flexibility and autonomy in your daily tasks. Optimistic and passionate clients: Work closely with the in house team and get to know how they focus more on enjoying the little things and their relationship with the customers If you are passionate about technology and enjoy helping others, we would love to have you on our team as an Analyst!
Posted 3 weeks ago
0.0 - 31.0 years
1 - 2 Lacs
Nanjangud
On-site
Urgently Hiring MSc Fresher and for the below opportunity: Company: Pharma API Industry Designation: Production Trainee (3 shift Job) Salary : 15k - 20K ( depending on your interview performance ) If interested kindly share your resume to 7327039030 or mona@avaniconsulting.com With the below details: 1. Name: 2. Highest Qualification: 3. Passing Year: 4. Percentage marks obtain: 5. If okay with the shift job: 6. If okay with the job location: 7. Current Location: 8. Contact number: 9. Email id:
Posted 3 weeks ago
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