52 Jobs in Arcot

POSITION DESCRIPTION JOB TITLE Officer- Credit Micro Banking GRADE DM-II DEPARTMENT Credit LOCATION HO SUB-DEPARTMENT Micro Banking and Rural Banking TYPE OF POSITION Full-time REPORTS TO Cluster Credit Manager-Micro Banking & Rural Banking ROLE PURPOSE & OBJECTIVE This role is primarily responsible for underwriting high ticket and open market loans in the field through thorough assessment and personal discussion with borrower and / or co-borrower and unsecured loans of the microfinance and rural business vertical The incumbent works on maintainingsuccess and growth of products by adhering to defined policy and process for loan approval and credit policies and processes are followed effectively by sourcing staffs and appraisers. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE IL Disbursement of Rs. 2-3 Cr in a month and manage IL portfolio of 12-15 Cr. Support IL business of 3-4 Branches KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Underwrite high ticket and open market loans in the field through thorough assessment and personal discussion with borrower and / or co-borrower. Underwrite both unsecured and secured loans of the microfinance and rural business vertical as below Individual loans Business, Home improvement, Higher Education loans KCC, agriculture and livestock loans Maintains success and growth of these products by adhering to defined policy and process for loan approval. Maintain credit policies and processes are followed effectively by sourcing staffs and appraisers. Conduct business place, office, residence and farm visits of the applicants based on the product and purpose of the loan. Conduct reference checks with customers /suppliers / vendors / dealers. Assess repayment capacity, character and cash flow of the applicant. Maintain collection of relevant and proper documents. Maintain adherence to internal and regulatory policies / compliances like KYC etc. Sanction the files appraised by the sales / distribution team through thorough verification of the documents and assessment by the appraiser of the loan. Conduct sample TVR and PDs of the cases appraised by the sales team also shadow appraiser on a sample basis Escalate deviations for necessary approval as per the deviation matrix. Observe for triggers in documents and escalate documents with issues to FCU team. Decision on loan applications as per credit approval grid, deviation matrix and bureau matrix Responsible for portfolio quality of the loans underwritten for 12 MOB. Maintain daily productivity with respect to personal discussions, quality check of applications, sample visits and checks etc as per the set KRA. Imparting training to the microfinance team on the group lending, individual lending and other lending products credit policies, processes and systems, including regular trainings on changes / refreshers. Monitoring rejections from field, guide the branch staff to control the same and maintain higher number of Straight through applications from branches. Report/ Escalate critical issues at field for necessary action as per penalty matrix and maintain compliance of Audit issues. Conduct Loan Utilization Checks for the recent disbursement cases as per policy. Maintain to participate and drive the successful implementation of technology based projects at backend and field Plan and address issues across Poor, High Risk and Critical branches and maintain good risk management at the branches Maintains PAR and provision are maintained within the budget. Engage in collections for recovery, follow up for Incremental overdues and non-starters Sanction the files appraised by the sales / distribution team through thorough verification of the documents and assessment by the appraiser of the loan. Decision on loan applications as per credit approval grid, deviation matrix and bureau matrix Responsible for portfolio quality of the loans underwritten for 12 months of booking. Imparting training to the microfinance team on the group lending, individual lending and other lending products credit policies, processes and systems, including regular trainings on changes / refreshers. Report / escalate critical issues at field for necessary action as per penalty matrix and maintain compliance of audit issues. Maintain to participate and drive the successful implementation of product and technology based projects at field Maintains PAR and Provision are maintained within the acceptable limit/budget. Maintains customer satisfaction by processing of loan applications within the TAT defined Maintain adherence to all regulatory norms with respect to KYC, documentation and sanctioning of loans Maintain up to date knowledge of all the product of the geography Quickly learn of new products and systems being introduced and implement in the field. Networking with other NBFCs / Banks to have a deeper understanding of the Industry and its perspectives Undertake business sub sector or occupation study and survey of branch working areas. Customer Maintains customer satisfaction by processing of loan applications within the TAT defined Understand customers need & repayment capacity & make appropriate loan decisions and recommend right product and loan amount to right customer Maintain that credit responds to branch & customers queries and issues timely, thereby ensuring good service to customers through efficient processing of applications Undertake visits in other financial institutions for timely resolution of issues relating customer or staffs of other institution Engage with customer for any feedback on the products, policy and process Internal process Maintain adherence to all regulatory norms with respect to KYC & Documentation, Customer Selection and Sanctioning of loans Maintain completeness of post disbursement documents, follow up for if gaps any Review branch working areas, negative areas, no-go areas and negative customer list Maintain that the Issue/ deviations / policy/ process violation are escalated appropriately to the concerned department and supervisors for implementation of penalty matrix. Attend audit closure meetings to understand identified issues & take necessary corrective measures. Maintain and update activity trackers Personal discussions, Quality check of files shadow visits, sample checks, trainings, LUCs, escalations, deviations, branch errors Learning & Performance Maintain up to date knowledge of all the products and the geography Upgrade self and branch team about changes happening in the market New products being introduced and new systems being adopted to be learnt quickly and to be adopted. Keep updated with SLBC / DLC meetings & annual reports for information on investment on different types of crops for KCC / Agri limits. Keep abreast with ongoing farming operations in the field & market. Networking with other NBFCs / Banks to have a deeper understanding of the Industry and its perspectives Undertake business sub sector study and underwrite cases at field Maintain necessary feedback is given to supervisors on regular basis about the credit policies, processes and systems for effective and efficient underwriting Improve the probing skills to identify any issues in the field and report critical findings / observations for necessary action. Ensuring visits in branches of other clusters to maintain understanding and learning through experience

POSITION DESCRIPTION JOB TITLE Branch Operation Manager GRADE M DEPARTMENT Branch Banking LOCATION Branch SUB-DEPARTMENT NA TYPE OF POSITION Full-time REPORTS TO Sr. Branch Manager/Branch Manager REPORTING INTO Cashier CCR Aadhar Officers ROLE PURPOSE & OBJECTIVE This role is responsible for day to day operational and administrative activities in the branch which include coordination with IT, infrastructure, security, secured stationary (operations), unsecured stationary (Admin) and housekeeping. Accountable for quality customer service within stipulated time frame while adhering to regulatory and procedural compliance. Responsible for coordination of audits at the branch and availability of requisite resources in the branch without affecting regular branch business. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Daily cash transaction CRL Limit Branch Audit Cheque stoppage/bounce Aadhaar enrolment Generate quality sales leads Handling of both internal and external queries Customer Service KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Take overall responsibility for administration and control of the branch operations, including its infrastructure and personnel Handle walk-in sales in absence of liabilities/assets sales personnel Drive leads from walk-in customers Handle walk-in sales in absence of liabilities/assets sales personnel Oversee adherence to customers life event management at branch Customers Handle walk-in customers in the absence of the CCR; build & manage robust relationships with the customers by providing exceptional customer service Ensure customers are assisted/educated to use ATMs and motivate them to use ATMs for smaller transactions Ensure adherence to TAT for all branch transaction, grievance redressal and customer queries Address customer complaints and queries escalated by branch staff in a timely manner (Tracking and reporting); ensure reduction in customer complaints over a period of time Internal Process Joint custodian of cash, Branch keys/vault/lockers; ensure all secured stationary are in stock and tracks usage Accountable for cash transactions in the branch including aspects such as cash management, tallying of cash with reports in system & vouchers and maintenance of registers for cash transactions and reconciliation of day end ledgers with the help of cashier Approve/authorize transactions as required, check and ensure genuineness of the documents provided by the customers Serve as a point of check for completion of forms/applications, verification of the KYC documents and other document proofs provided by the customer for purposes such as transactions, account opening etc. Take overall responsibility for housekeeping, physical infrastructure and IT infrastructure Responsible for coordination of functioning and replenishment of cash in the Branch ATMs (to be decided post finalization of ATM operating model) Coordinate activities with Regional-Fund Transfer Unit and Branch Monitoring teams Coordinate with the internal and external audit team in carrying out the periodic Branch audits; formulate and review progress against action plans to address the deviations found in Branch operations and service quality To ensure strict adherence to regulatory compliances in running the branch and report deviations to CRM, perform the role of operations risk and compliance representative at the branch and report to regional OR & compliance managers Learning & Performance Maintain up to date & working knowledge of products/services offered in the branch. Ensure adherence to training man-days/ mandatory training programs for self and reportees Train the Cashier & CCR on process compliance, service quality and Branch operations Ensure goal-setting, midyear -review and annual appraisal process within specified timelines for self and reportees MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications UG Any Graduation preferably in commerce discipline / Post Graduation with Finance specialization Experience Minimum 3-6 years experience in handling Banking/NBFC Operations catering to liabilities and assert products Certifications NA Functional Skills Systematic; meticulous and timely customer service Process Orientation Multitasking ability Knowledge of liabilities & asset products Compliance Orientation Technology Adept Training Skills Behavioral Skills Communication skills fluent in local language & English Managing Customer Relations Process Orientation People orientation Training skills Willingness to travel & relocation as per business requirements and career opportunities Competencies Execution Managing Relationships Influencing Decision Making Location: Alleppey,Arcot,Bengaluru,Bhadravati,Chennai,Dharapuram,Dindigul,Erode,Kollegal,Kottayam,Kozhenchery,Kozhikode,Maddur,Mettupalayam,Mysuru,Nanjangud,Pathanamthitta,Perambalur,Salem,Sathyamangalam,Sira,Thiruvalla,Tiptur,Tirunelveli,Udupi,Vasco Da Gama,Vijayawada,Virudhachalam,Visakhapatnam

ROLE PURPOSE & OBJECTIVE This role is primarily responsible for underwriting high ticket and open market loans in the field through thorough assessment and personal discussion with borrower and / or co-borrower and unsecured loans of the microfinance and rural business vertical The incumbent works on maintainingsuccess and growth of products by adhering to defined policy and process for loan approval and credit policies and processes are followed effectively by sourcing staffs and appraisers. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE IL Disbursement of Rs. 2-3 Cr in a month and manage IL portfolio of 12-15 Cr. Support IL business of 3-4 Branches KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Underwrite high ticket and open market loans in the field through thorough assessment and personal discussion with borrower and / or co-borrower. Underwrite both unsecured and secured loans of the microfinance and rural business vertical as below Individual loans Business, Home improvement, Higher Education loans KCC, agriculture and livestock loans Maintains success and growth of these products by adhering to defined policy and process for loan approval. Maintain credit policies and processes are followed effectively by sourcing staffs and appraisers. Conduct business place, office, residence and farm visits of the applicants based on the product and purpose of the loan. Conduct reference checks with customers /suppliers / vendors / dealers. Assess repayment capacity, character and cash flow of the applicant. Maintain collection of relevant and proper documents. Maintain adherence to internal and regulatory policies / compliances like KYC etc. Sanction the files appraised by the sales / distribution team through thorough verification of the documents and assessment by the appraiser of the loan. Conduct sample TVR and PDs of the cases appraised by the sales team also shadow appraiser on a sample basis Escalate deviations for necessary approval as per the deviation matrix. Observe for triggers in documents and escalate documents with issues to FCU team. Decision on loan applications as per credit approval grid, deviation matrix and bureau matrix Responsible for portfolio quality of the loans underwritten for 12 MOB. Maintain daily productivity with respect to personal discussions, quality check of applications, sample visits and checks etc as per the set KRA. Imparting training to the microfinance team on the group lending, individual lending and other lending products credit policies, processes and systems, including regular trainings on changes / refreshers. Monitoring rejections from field, guide the branch staff to control the same and maintain higher number of Straight through applications from branches. Report/ Escalate critical issues at field for necessary action as per penalty matrix and maintain compliance of Audit issues. Conduct Loan Utilization Checks for the recent disbursement cases as per policy. Maintain to participate and drive the successful implementation of technology based projects at backend and field Plan and address issues across Poor, High Risk and Critical branches and maintain good risk management at the branches Maintains PAR and provision are maintained within the budget. Engage in collections for recovery, follow up for Incremental overdues and non-starters Sanction the files appraised by the sales / distribution team through thorough verification of the documents and assessment by the appraiser of the loan. Decision on loan applications as per credit approval grid, deviation matrix and bureau matrix Responsible for portfolio quality of the loans underwritten for 12 months of booking. Imparting training to the microfinance team on the group lending, individual lending and other lending products credit policies, processes and systems, including regular trainings on changes / refreshers. Report / escalate critical issues at field for necessary action as per penalty matrix and maintain compliance of audit issues. Maintain to participate and drive the successful implementation of product and technology based projects at field Maintains PAR and Provision are maintained within the acceptable limit/budget. Maintains customer satisfaction by processing of loan applications within the TAT defined Maintain adherence to all regulatory norms with respect to KYC, documentation and sanctioning of loans Maintain up to date knowledge of all the product of the geography Quickly learn of new products and systems being introduced and implement in the field. Networking with other NBFCs / Banks to have a deeper understanding of the Industry and its perspectives Undertake business sub sector or occupation study and survey of branch working areas. Customer Maintains customer satisfaction by processing of loan applications within the TAT defined Understand customers need & repayment capacity & make appropriate loan decisions and recommend right product and loan amount to right customer Maintain that credit responds to branch & customers queries and issues timely, thereby ensuring good service to customers through efficient processing of applications Undertake visits in other financial institutions for timely resolution of issues relating customer or staffs of other institution Engage with customer for any feedback on the products, policy and process Internal process Maintain adherence to all regulatory norms with respect to KYC & Documentation, Customer Selection and Sanctioning of loans Maintain completeness of post disbursement documents, follow up for if gaps any Review branch working areas, negative areas, no-go areas and negative customer list Maintain that the Issue/ deviations / policy/ process violation are escalated appropriately to the concerned department and supervisors for implementation of penalty matrix. Attend audit closure meetings to understand identified issues & take necessary corrective measures. Maintain and update activity trackers Personal discussions, Quality check of files shadow visits, sample checks, trainings, LUCs, escalations, deviations, branch errors Learning & Performance Maintain up to date knowledge of all the products and the geography Upgrade self and branch team about changes happening in the market New products being introduced and new systems being adopted to be learnt quickly and to be adopted. Keep updated with SLBC / DLC meetings & annual reports for information on investment on different types of crops for KCC / Agri limits. Keep abreast with ongoing farming operations in the field & market. Networking with other NBFCs / Banks to have a deeper understanding of the Industry and its perspectives Undertake business sub sector study and underwrite cases at field Maintain necessary feedback is given to supervisors on regular basis about the credit policies, processes and systems for effective and efficient underwriting Improve the probing skills to identify any issues in the field and report critical findings / observations for necessary action. Ensuring visits in branches of other clusters to maintain understanding and learning through experience. Location: Arcot,Bengaluru,Belgaum,Bodinayakanur,Chennai,Cherthala,Chikkaballapura,Chikodi,Chitradurga,Coimbatore,Coonoor,Cumbum,Dharmapuri,Dindigul,Erode,Gobichettipalayam,Gudalur,Hosakote,Kannur,Koppal,Magadi,Mannargudi,Mayiladuthurai,Mysuru,Nagercoil,Namakkal,Nelamangala,Ottappalam,Puttur,Ramanujnagar,Rajanagaram,Rasipuram,Salem,Sankarankoil,Sathyamangalam,Sira,Thanjavur,Thiruvaiyaru,Thiruvarur,Thrissur,Tiptur,Tiruppur,Tumkur,Udumalaipettai,Virudhachalam

ROLE PURPOSE & OBJECTIVE This role is responsible for delivering seamless customer experience; make Ujjivan customers feel as privileged customers of Ujjivan and play an active role in improving customer retention rates. The incumbent will work on addressing all customer queries/grievance on time; constantly reduce customer grievances escalated to regional SQ. SIZE OF THE ROLE FINANCIAL SIZE NON-FINANCIAL SIZE Branch Audit Cheque stoppage/bounce Aadhaar enrolment Generate quality sales leads Handling of both internal and external queries Customer Service KEY DUTIES & RESPONSIBILITIES OF THE ROLE Business Attend Branch walk-in customers; understand their requirements and guide them to fulfill their queries/concerns Understand customers requirements and create opportunities to cross sell relevant products/ services Implement customers life events management framework at the Branch; ensure adherence to guidelines specified thereof Customers Responsible for handling customer queries and provide information as per defined standards and escalate to Assistant CRM & CRM in case of any deviation Assist service quality team in conducting surveys on customer satisfaction and client impact; service audits Maintain direct contact with customers either by telephone or face-to-face Conduct exit interviews for drop out customers and report the findings to Assistant CRM and to CRM. Assist in Microfinance Plus activities being conducted in the Branch Action on closure of presidential complaints from customers of respective branch Internal Processes Visit customers whose loans have been rejected or cancelled and report the reasons to ACRM/CRM Attend non-financial transactions such as; updating customers mobile number, handle customer requests such as pass book print, account statements, cheque book, ATM, PIN requests, account closure requests (FD/CASA/RD) and address change request etc. Handle customer enquiries & complaints received through BCs Provide feedback to the CRM about product/process and contribute to the improvement Engage in creating awareness about appropriate loan utilization/savings to the customers Responsible for motivating customers to use alternate channels such as ATMs, BCs and assist/educate customers to use ATMs for dispensing cash and educate them on using kiosks & phone banking Report inappropriate collection practices by Branch staff and/or group/center members to ACRM or to CRM. Support cashier in daily activities especially if cash disbursement and repayments are high Coordinate with cash and accounts maintenance team in operations department to run smooth Branch operations Ensure timely scanning of loan application documents to maintain the required turnaround time (TAT) Assist the Assistant CRM in coordination for internal and external audits in the Branch Learning & Performance Maintain current knowledge of company products and services, applicable regulations KYC/AML norms Complete certification programs organized by service quality & operations department Ensure adherence to training man-days/ mandatory training programs for self Ensure goal setting, mid-year review and performance appraisal processes are completed within specified timelines MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS Educational Qualifications UG Any Graduation/Diploma & ITI Experience Minimum 1-2 experience is customer service Functional Skills Problem solving skills Systematic; meticulous and timely customer service Sensitive to Customer Wait Time Understanding of customer concerns Cash handling/administrative/ experience Behavioral Skills Positive interpersonal skills Customer service orientation Conflict handling Listening and communication skills Competencies Execution Managing Relationships Customer Focus Continuous Improvement Location: Alleppey,Arcot,Aruppukkottai,Athni,Attur,Bagalkot,Bengaluru,Belgaum,Ballari,Bijapur,Channapatna,Chennai,Cherthala,Chikodi,Chintamani,Coimbatore,Cuddalore,Cumbum,Dharapuram,Dharmapuri,Dharwad,Ernakulam,Erode,Gadag,Gobichettipalayam,Gudalur,Haveri,Hyderabad,Jamkhandi,Kanchipuram,Kannur,Karunagappally,Kochi,Koppal,Kottarakkara,Kottayam,Kozhikode,Kumbakonam,Maddur,Madhwapur,Madurai,Magadi,Malkajgiri,Mayiladuthurai,Medchal,Mysuru,Nagercoil,Namakkal,Nanjangud,Nelamangala,Palakkad,Perambalur,Periyakulam,Puducherry,Thrissur,Rajahmundry,Rajapalayam,Rajanagaram,Rangareddy,Rasipuram,Salem,Sankarankoil,Shikaripara,Sindhnur,Sivakasi,Tambaram,Tenkasi,Thanjavur,Theni,Thiruvaiyaru,Thiruvallur,Thiruvananthapuram,Tiruvannamalai,Thiruvarur,Tiptur,Tirunelveli,Tiruppur,Tiruchirapalli,Tumkur,Udumalaipettai,Vasco Da Gama,Vellore,Vijayawada,Virudhachalam,Visakhapatnam

*🏝️ Job Title:* Operations & Guest Coordinator *📍 Location:* Sol Fitness Resorts, Ranipet, Tamil Nadu *💰 Salary:* ₹50,000 per month *🛏️ Perks:* Accommodation and meals provided *📆 Time Off:* 1 day off per week, negotiable *📌 Type:* Full-time, On-site (Residential) --- *About Sol Fitness Resorts* Sol Fitness Resorts is a premium wellness and fitness destination in Ranipet, designed to help individuals reset, recharge, and reach their fitness goals through personalized retreats, expert coaching, and a serene natural environment. We combine hospitality with world-class wellness and are seeking a passionate, hands-on coordinator to help us run and grow our operations on-site. --- *Role Summary* The role will be responsible for the *day-to-day operations, **guest experience, **staff management, and **overall coordination* of the resort. This role is perfect for someone who is *organized, **proactive*, and passionate about hospitality, wellness, and customer service. The role will live on-site and serve as the backbone of operations. > ✅ *Bonus:* If you can lead any kind of fitness or mobility/stretching sessions, it’s a *major plus* and will be highly valued. --- *Key Responsibilities* 🔹 Operations & Administration * Oversee daily resort operations including guest check-ins/outs, housekeeping, food service, and activity scheduling * Maintain cleanliness, safety, and functionality of all facilities * Manage inventory, procurement of supplies, and vendor coordination * Ensure smooth coordination between departments: kitchen, housekeeping, fitness, maintenance, etc. * Coordinate with Nutritionist team for guests who sign up for the Nutrition Program * Maintain all records and administrative paperwork for resort operations 🔹 Guest Experience * Welcome and interact with guests to ensure a memorable and smooth experience * Handle guest inquiries, special requests, and feedback with professionalism * Coordinate guest schedules including fitness sessions, treatments, and excursions * Uphold high standards of service and hospitality throughout the guest journey 🔹 Staff Supervision & Team Management * Lead, schedule, and motivate on-site staff across departments * Hire, train, and onboard new staff as needed * Set performance standards and ensure accountability * Foster a positive and professional work environment 🔹 Maintenance & Emergency Handling * Report and oversee any repairs or maintenance work promptly * Ensure health & safety standards are met across the resort * Handle unforeseen issues such as power outages, guest illnesses, or last-minute schedule changes calmly and efficiently --- *Ideal Candidate* * *Experience:* 3+ years in hospitality or resort management (wellness or fitness background is a plus), any fitness certification/qualification * *Skills:* Strong leadership, multitasking, communication, and interpersonal skills * *Language:* Fluent in English (Tamil,Hindi or any other language is a plus) * *Personality:* Responsible, self-motivated, guest-oriented, and calm under pressure * *Fitness:* Ability to lead fitness/stretching/mobility sessions is a huge advantage --- *Why Join Us?* * Be a part of a growing wellness brand with purpose and impact * Work in a serene, natural environment with supportive leadership * Opportunity to grow with the brand and take ownership of operations * Accommodation and healthy meals included as part of the package --- *To Apply:* Please send your *resume and a short cover note* (or voice/video message) to: *📞 Phone:* 9884113400 *📷 Instagram:* [@solfitnessresorts](https://www.instagram.com/solfitnessresorts/) * Website: www.solfitnessresorts.com

Job descriptionRole & responsibilities: Set up, operate, and monitor machines such as VMC/HMC/CNC machines. Ensure machines are running smoothly and efficiently by controlling the operation of the equipment. Load raw materials and ensure machines are set up correctly for specific tasks. Adjust machine settings for different production runs, ensuring alignment with production requirements. Perks and benefits: PF / ESIC / Mediclaim / Gratuity / Overtime. FACTORY LOCATION Plot No: S-32 & S-33 , Phase - III ,Non Sez ,Sipocot ,Ranipet - 632405

Job Description Requirement gathering and analysis in the absence of a Business Analyst. Design solutions based on the requirements gathered. Design integration requirements with other third party platforms. Designing data models. Defining architectural & development standards for the project in adherence to Technology and Vuram best practices. Preparing high level & low level design for the solutions. Daily task allocation & management of the development team. Performing frequent code reviews & ensuring quality of the overall delivery. Interacting with customers on a daily basis. Presenting demos to the customers. Running all major sprint ceremonies. Enabling the development team to go to the next level. Oversee infrastructure set up in case of On-Premise projects. Qualifications degree

Job Description Plan, write & execute test cases for the requirements provided. Ensure 100% test coverage for all functionality & feature sets to be tested. Thorough documentation of the tests performed & defects logged. Retesting defects to closure. Participating in requirement gathering sessions to understand the functionality & customer expectations better. Come up with innovative ways to test a system for offering the best quality product to the customer. Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. Work closely with the business analyst & the customer to understand the business need & ensure that the solutions developed are in line with their vision. Qualifications Degree

Job Description V - Sr. Business AnalystDegree in Computer Science, MIS, IT or other related fields. A minimum of 5 years of experience in business analysis(Appian related field) or in the related field. The maximum is 15 years. UAT Testing, Appian develop experience is essential. Domain/Business Knowledge: Manufacturing/Automotive: Global Markets - Good Knowledge in Dispute Management, Fund, Investment Banking. Exceptional analytical and conceptual thinking skills. Flexibility to travel onsite Strong communication skills MBA from a top-tier college university with highly relevant work experience Track record of complex projects with multiple stakeholders completed successfully Work experience in BPM space Passion for technology and for pushing new concepts, products, and services A strong bias toward collaboration and ability to work effectively in a cross-functional & dispersed team Excellent interpersonal skills and ability to drive consensus with internal and externalstakeholder Qualifications Degree

Job Title: Lead Technical Consultant Experience Level: 6- 10 years Short Description: As a Lead ServiceNow Specialist, you will spearhead initiatives to optimize and expand our use of the ServiceNow platform across various business functions, including Customer Service Management, Sourcing and Procurement Operations, Legal Services Delivery, and Financial Services Operations. This leadership role demands a deep understanding of ServiceNows capabilities, strategic vision, and the ability to translate complex business requirements into efficient technical solutions. You will lead a team of developers and collaborate closely with business stakeholders to drive innovation and operational excellence. Roles and Responsibilities: Build and oversee the design, development, and implementation of ServiceNow solutions across multiple modules such as Service Portal, Workspaces, CMDB, Service Catalog, and Now Agent. S2P, FSO, CRM, ITAM, ITOM, IRM/GRC or a combination of these modules. Responsible for the technical specifications and implementation of the ServiceNow integrations. Create and manage scripts, workflows and architecture documents. Lead the integration of ServiceNow with other low-code platforms, RPA, and IDP technologies to enhance business processes and automation. Develop and enforce best practices in code development, system architecture, and process automation while leading code and peer reviews. Conduct sophisticated troubleshooting and problem-solving across the ServiceNow platform. Direct and mentor a team of ServiceNow developers and analysts, fostering a culture of continuous improvement and professional growth. Manage key stakeholder relationships, translating complex business needs into technical specifications and ensuring alignment with business objectives. Drive innovation in IT service management, leveraging new technologies and methodologies to enhance service delivery. Build robust Integrations with other peripheral systems, middleware, application. Manage the ServiceNow upgrade process, ensuring compatibility and minimal disruption. Skills and Qualifications: Proven expertise in the ServiceNow platform, Script include Client and Server-side scripting including advanced knowledge of Service Portal, Workspaces, CMDB, Service Catalog, Knowledge Management and Change Management. Advanced proficiency in App Engine Studio, flows to build custom applications using ServiceNow OOTB and plugins. ServiceNow Portal development experience with Angular, JS, CSS, SQL/MongoDB. Strong leadership skills with the ability to lead by example in developing solutions and managing teams. Expertise in DevOps practices, including continuous integration and continuous deployment. Excellent analytical, problem-solving, and project management skills. Proficient in JavaScript, HTML, CSS, and other relevant web technologies. Experience with ServiceNow client and server-side Javascript and the ServiceNow APIs, scripted, Web-Services, AJAX, Business Rules, SOAP, REST, SSO-SAML Exposure to configuring UI Actions/UI Policy ACL, Business Rules, Glide Scripting. Experience and Education Background: Bachelors or masters degree in computer science, Information Systems, or a related field. 6-10 years of progressive experience in ServiceNow development and administration. Required certifications: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Application Developer (CAD), any other relevant Micro-certifications, Solutions based certifications is an advantage. Other Preferred Skills: Familiarity with additional low-code platforms, Robotic Process Automation (RPA), and Intelligent Document Processing (IDP) platforms. Experience in ITIL or similar frameworks, with certification preferred. Strong interpersonal and communication skills, capable of working directly with clients and high-level organizational leaders. Additional Information: This position offers the opportunity to be at the forefront of IT service management and digital transformation initiatives. Professional development opportunities, including training and certification in emerging technologies and leadership. Qualifications BE

V - Sr. Business AnalystDegree in Computer Science, MIS, IT or other related fields. A minimum of 5 years of experience in business analysis(Appian related field) or in the related field. The maximum is 15 years. UAT Testing, Appian develop experience is essential. Domain/Business Knowledge: Manufacturing/Automotive: Global Markets - Good Knowledge in Dispute Management, Fund, Investment Banking. Exceptional analytical and conceptual thinking skills. Flexibility to travel onsite Strong communication skills MBA from a top-tier college university with highly relevant work experience Track record of complex projects with multiple stakeholders completed successfully Work experience in BPM space Passion for technology and for pushing new concepts, products, and services A strong bias toward collaboration and ability to work effectively in a cross-functional & dispersed team Excellent interpersonal skills and ability to drive consensus with internal and externalstakeholder Qualifications Degree

Assisting in conducting performance evaluations for tutors, helping to ensure continuous improvement and alignment with organizational goals. Supporting the development and implementation of recognition and reward programs to acknowledge and motivate tutors. Helping to manage the tutor community by contributing to a positive, collaborative, and responsive environment. Coordinating logistics and materials for tutor training programs and ensuring they align with company standards. Engaging with tutors to collect feedback, address basic queries, and escalate concerns to the team lead when needed. Assisting in preparing training materials and supporting the creation of training videos to ensure effective knowledge delivery. Designing posters, newsletters, and promotional materials for tutor-related events and initiatives. Contributing ideas and supporting the implementation of strategies to enhance tutor satisfaction and quality. Assisting in data collection and reporting related to the Tutor Net Promoter Score (TNPS) and other performance indicators. Assist the Recruitment Officer in understanding and aligning recruitment strategies with the overall project goals. Support in sourcing, screening, and coordinating interviews for qualified tutors, ensuring a smooth and efficient recruitment process. Help to develop and implement strategies for improving recruitment methods and staying updated on industry best practices. Respond promptly to urgent requisitions for tutors from projects, demonstrating flexibility and agility in addressing immediate hiring needs. Perform additional duties as assigned by the Reporting Head or management. Requirements Bachelors or Masters degree in human resource/ Degree or PG along with any HR course/MBA Effective communication skills. Excellent English communication. Excellent administrative and organizational skills Proficiency in all Microsoft Office applications. Proficiency in Google Sheets & Canva. The ability to work as part of a team. Strong analytical and problem-solving skills

Company Description We suggest you enter details here. Role Description This is a full-time hybrid role for a Sales Specialist based in Arcot, with some work-from-home options available. The Sales Specialist will be responsible for daily sales activities including customer interactions, tracking sales performance, and developing and implementing sales strategies. The role involves managing client accounts, delivering product presentations, and conducting market research. Additionally, the Sales Specialist will collaborate with the marketing team to maximize sales opportunities and provide top-notch customer service. Qualifications Strong Communication and Customer Service skills Experience in Sales and Sales Management Ability to conduct Training sessions for new hires and team members Proven track record of meeting sales targets and goals Excellent organizational and time-management skills Ability to work independently and in a team environment Familiarity with CRM software and sales processes Bachelor's degree in Business, Marketing, or a related field

Roles and Responsibilities Manage a team of sales professionals to achieve business targets through effective lead generation, customer acquisition, and relationship management. Develop and implement strategies to increase market share in the affordable housing segment. Analyze market trends, competitor activity, and customer feedback to identify opportunities for improvement. Ensure compliance with regulatory requirements and internal policies. Desired Candidate Profile 4-9 years of experience in branch sales management or similar role in banking or finance industry. Strong understanding of Affordable Housing, HL (Housing Finance), Mortgage Loans, Lap (Loan Against Property), Secured Loan products. Proven track record of achieving business targets through effective leadership and strategy execution.

Conduct user research activities such as user flow mapping, surveys, and persona creation. Design clean and functional wireframes, mockups, and UI layouts using Figma / Adobe XD. Assist in developing and maintaining the design system and component library. Prototype user interactions and support usability testing for product iterations. Ensure responsive design across web and mobile interfaces. Collaborate closely with frontend developers and product managers to bring designs to life. Iterate on feedback from users and internal stakeholders to improve user experience. Stay updated with UI/UX trends and apply best practices in ongoing projects. Requirements Certification in UI/UX Design from platforms like Google, Coursera, Udemy, or Interaction Design Foundation. Proficiency in Figma and/or Adobe XD for

Provide guidance and support to tutors, offering expertise and resources for effective instruction. Develop high-quality educational content, ensuring alignment with curriculum standards and educational needs. Collaborate with instructional and graphic designers, as well as project managers, to create engaging educational materials catering to diverse learning styles. Create, revise, and customize educational materials such as modules, worksheets, exams, and instructional designs according to project guidelines. Ensure timely delivery of educational materials while maintaining high quality and adhering to established deadlines. Proficiently utilize educational technology and tools for content creation, delivery, and enhancement. Adapt and adjust content based on changing project requirements, curriculum updates, and educational standards. Provide expertise and guidance to enhance the educational content development process. Collaborate effectively with team members to ensure cohesive and comprehensive educational content development. Assist in conduct class interventions to monitor and improve instructional quality, ensuring alignment with educational goals and standards. Assist in Manage and support tutors by providing ongoing training, development opportunities, and performance feedback to enhance instructional effectiveness. Evaluate terminal and chapter-wise examinations and prepare question papers if needed

Plan, write & execute test cases for the requirements provided. Ensure 100% test coverage for all functionality & feature sets to be tested. Thorough documentation of the tests performed & defects logged. Retesting defects to closure. Participating in requirement gathering sessions to understand the functionality & customer expectations better. Come up with innovative ways to test a system for offering the best quality product to the customer. Establish and evolve formal QA processes, ensuring that the team is using industry-accepted best practices. Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met. Work closely with the business analyst & the customer to understand the business need & ensure that the solutions developed are in line with their vision. Qualifications Degree

DLR Arts and Science College is looking for a responsible and hardworking Office Boy with a minimum qualification of 10th standard . The role includes assisting with general office duties such as handling files, documents, running errands within the campus, serving refreshments, and maintaining cleanliness in the office areas. Candidates should be punctual, disciplined, and able to follow instructions efficiently. The working hours are from 8:30 AM to 8:30 PM . This is a great opportunity to be part of a well-established educational institution in a supportive work environment. Job Type: Full-time Pay: ₹12,000.00 per month Schedule: Day shift Work Location: In person

DLR Arts and Science College is seeking a dedicated and detail-oriented Accountant with a B.Com qualification and proficiency in Tally . The ideal candidate should have a strong understanding of accounting principles and experience handling day-to-day financial operations. Responsibilities include managing accounts, preparing financial reports, maintaining accurate records, and using Tally for data entry and reconciliation. The working hours are from 8:30 AM to 8:30 PM , and the position requires a high level of accuracy, responsibility, and commitment. Join our team to be part of a dynamic academic environment that values integrity and professionalism. Job Type: Full-time Pay: ₹15,000.00 per month Schedule: Day shift Work Location: In person

JOB DESCRIPTION Position/Designation Business Development Executive Grade B2 Department BRANCH Sub Department (if any) N/A-Sub Department Employment Type Probationer Job Role Branch Business Development Reporting to - Designation and Grade Branch Manager No Of Reportees Main Tasks Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) Graduate/Post Graduate. Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Total Field Sales Experience 1Year(s)0 Month(s) Behavioral Competencies NA Other Requirements (if any) Null Remarks

Job Description Position / Designation Branch Business Manager Secured & Unsecured Lending Business Grade D1 Employment Type All Employment Type Reporting to Designation & Grade State Business Manager Secured & Unsecured Lending Business No. of Reportees, Designation & Grade 5 RMs / BSMs; 1 Collections Officer Main Tasks & Areas of Responsibility Lead & Motivate team of RO/RM/BSMs to build to Overachieve Monthly / Quarterly / Half Yearly / Annual Business Budget Own & resolve the early mortality, delinquencies and NPAs from new sourcing and existing portfolio. To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) To liaison with Credit, Subject Matter Experts at different levels to clear customers loan proposals for faster decisioning To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for that Location for all practical purposes. To Constantly look out for opportunities for improve customer experience by giving inputs to the Sr. Management for addressing the unmet needs of the customer. To Watch closely the Competition activities and report the same to the Zonal and National teams. To Work closely with Muthoot Fincorp branches for smoother disbursement of Gold backed Secured Loans and their safekeep. To Attract & Retain High Performers in the Team. To Retain existing live loan customers. To effectively liaison with law authorities for resolving conflicts if any. Skills and Exposure A result oriented individual with Positive Mental Attitude with Integrity, willing to put hardwork. Proven ability to Recruit and Retain high performing RO/RM/BSMs. Atleast 5 years experience in leading a team of Sales Exectives, Team Leaders, with atleast 2 years of Onroll team members. Having good working knowledge on Lower & Middle Income Customer Segments, having worked in similar role in an Affordable Housing or NBFC, with minimum 2 years of similar exposure. Excellent interpersonal and verbal communication skills Ability to Work & Deliver business targets under pressure Working knowledge of Collections/ Recoveries. Be Accountable for Portfolio Quality of the Location. Special Requirements (If any) Direct team managing experience mandatory Working knowledge of Affordable Home Loans / Micro LAP business exposure, preferable. Job Location / State Telangana, Andhra Pradesh, Tamil Nadu, Rajasthan, MP, Gujarath, Delhi, Karnataka , Rajasthan, Uttar Pradesh, Compensation Band As per policy Entitlements As per policy Stake Holders Should be able to manage multiple stakeholders and collaborate with State, Zonal, National teams Educational Qualification / Technical Certification Any UG/PG or MBA Skill Sets Experience in Home Loans / Mortgages, with team handling skill sets. Communication Skills Good oral, written and presentation skills Experience 5+ years of overall experience Behavioral Competencies Uncompromising ethical standards and discipline expected

Co ordination with Collection and Sales Team for Delinquency Management . Co ordination with Central Ops team and internal audit team to ensure process, policy adherence is implemented and audit observations are rectifies and complied. Ensure effective utilization of System reports for various analysis pertaining to product, credit parameters.

Managing Agency and supporting them in day to day BAU activity Setting Targets for the DCA in lines with business requirement and supporting them on the same for achievement. Field visit on Delinquent accounts both with agency and individual Monitor and support the activities of the agencies by ensuring effectiveness on daily basis. Ensuring compliance in strict adherence by the agency both in the agency premises and in field. Timely training of Agency staff with respect to company standards and the decorum they need to adhere with the customers during their visits.

1.Company Name : Muthoot Fincorp Ltd. 2 Position/Designation : CREDIT OFFICER-SECURED & UNSECURED LENDING BUSINESS 3 Grade : C1 4 Department : SECURED & UNSECURED LENDING BUSINESS 5 Sub Department(if any) : CREDIT 6 Employment Type : Probationer Job Role : CREDIT OFFICER-SECURED & UNSECURED LENDING BUSINESS Reporting to - Designation and Grade : CREDIT MANAGER-SECURED & UNSECURED LENDING BUSINESS-D1 Main Tasks : 1. Meet customers business premises and residence and conduct a detailed verification. 2. Proper credit assessment as per template and reporting to Credit Manager 3. Conduct study on cash flow, ability to pay of customer with utmost integrity. 4. Gather all relevant information thru discussion & documents to make a proper credit analysis. 5 Areas of Responsibility : 1. Timely customer meetings. 2. 100% compliance to right credit underwriting procedures. 3. maintain TAT within product guidelines. 4. focus Delinquency triggers as per product norms. SkillSets : Unsecured Micro /small ticket /Biz loan credit experience. LAP credit experience. Communication Skills : Excellent communication Skills English language fluency - both verbal and written. Total Experience : 3Year(s)0 Month(s) Behavioural Competencies : Need to be a Team player Ability to work stretch/MultiTasking Environment. Effective Communication ability at different levels. Adaptable to complex Work environments& live Organizational values.

Key Job Responsibilities Deliver on Customer Acquisition through business development To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna) Work in the Area assigned by the Branch Business Manager and generate leads Cold Calling to the potential customer base to generate business Daily Sales Calls as per the Plan submitted to BBM To find, nurture and develop excellent relationship with the Referral Partners / Connectors Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business To give doorstep service to customers at their residence or office. To learn the Organization s policies, and source files as per the policy. To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager To Support the Customers in terms of end -to- end loan processing. To act as the Bridge between Customers and the Branch To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing. To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life. To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working. Retain existing live loan customers. Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Strong presentation skills Relationship Building & Stake holder Management Process Knowledge/ Orientation Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English