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4.0 - 9.0 years
6 - 12 Lacs
Kochi, Ernakulam
Work from Office
Develop & maintain enterprise-level applications using J2EE, JSP, Servlets & Spring. Collaborate with cross-functional teams to define, design, and implement new features. Work on both SMAX (Spring-based) and RMAX (Struts-based) components Required Candidate profile • Strong knowledge of J2EE with practical experience in JSP/Servlets • Proficient in Java 7 • Solid understanding of the Spring framework • Experience working with Servlets
Posted 1 week ago
6.0 - 11.0 years
8 - 18 Lacs
Hyderabad
Work from Office
Immediate Openings on# SAP Hybris Developer _Bangalore_Contract Skills: SAP Hybris Developer Period: Immediate. Type: Contract Primary Skills: 5+ years exp in SAP Hybris/SAP Commerce Cloud. Good understanding of Hybris architecture and development experience on versions above 6.7. Clear understanding of product management, order management & content management Customization experience in areas of Hybris products, pricing, promotions, stocks and back office. Good knowledge on Solr system and indexing Good knowledge on Hybris marketing concepts Good knowledge on integrating with different UI/UX tools/technologies ( Ex. AEM or Spartacus and Custom UI solutions ) Development experience with OCC web services/RESTFUL API developments Development experience on SDK integrations is preferable Basic knowledge on Spartacus is preferable.
Posted 1 week ago
6.0 - 11.0 years
8 - 18 Lacs
Hyderabad
Work from Office
Skills : Camunda Developer Notice Period: Immediate. Type: Contract Good implementation knowledge of Spring Boot microservices. Excellent knowledge on Camunda 8 Platform, Camunda Platform Run and Camunda Production Setup and Deployment process. Having knowledge on Camunda 7 platform is good to have . Should have working experience with BPMN and DMN modelling. Should have excellent knowledge on Camunda workflow, process modelling in Camunda Modeler. Should have excellent knowledge on Camunda Rest API and creating embedded and remote process engine. Should have expertise in creating spring boot micro-services with embedded workflows and creating containers for those micro-services. Should have working knowledge on Camunda delegates, external tasks, DB config for process instance data and implementation knowledge on tasks, events, gates, error handlers, sub-processes, incidents. Should be able to create rules engine using Decision Relationship Diagrams( DRD ) and DMN tables. Should be knowledge on migrating process instances to higher versions. Should be able to create batch processes using Camunda. Should have hands-on experience to secure Camunda process using either SSO or LDAP.
Posted 1 week ago
8.0 - 12.0 years
10 - 14 Lacs
Hyderabad
Work from Office
Immediate Openings on DotNet Developer _ Bangalore _Contract Skill: DotNet Developer Notice Period: Immediate . Employment Type: Contract Job Description Bachelor's degree in computer science, Information Systems, or other relevant subject area or equivalent experience ' 8-10+ years of experience in the skills .net framework,.net core,asp.net, vb.net, html, web serv ce,web api,SharePoint,power automate,Microsoft apps,mysql,sqlserver Client and Server Architecture and maintain code base via GitHub would be added benefit Robost SQL knowledge such as complex nested queries,procedure and triggers Good to have skills from Data tools perspective :Pyspark,Athena,Databricks, AWS Redshift technologies to analyse and bring data into Data Lake.Knowledge of building reports and power Bl Good knowledge of business processes, preferably knowledge of related modules and strong cross modular skills incl. interfaces. Expert application and customizing knowledge for used standard software and other regional solutions in the assigned module. . Ability to absorb sophisticated technical information and communicate effectively to both technical and business audiences. Knowledge of applicable data privacy practices and laws.
Posted 1 week ago
2.0 - 7.0 years
4 - 9 Lacs
Noida
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. DescriptionDeveloping software products using modeling techniques and software design patterns Developing web-based business applications Participate in coding & designing of the application software Interpret informal requirement descriptions and detail them for other team members consumption Should be an Excellent team player, builds trust with team, internal external customers Develop server-side business logic and core processing areas Participate in code and design reviews to ensure quality and conformance to product standards Ability to communicate information effectively to customers at various organizational levels Demonstrate good analytical abilities, attention to detail and strong verbal & written communication skills in English Demonstrates accountability and ownership for high quality product releases to internal and external customers Use and contribute to the Continuous Integration and Continuous Delivery process (CI/CD). Participates in code and design reviews to ensure quality and conformance to product standards. Must have - Working knowledge in AngularQualificationsStrong hands-on experience in Java / J2EE / XML and UI technologies (Angular or JS) Experience on Webservices (REST & SOAP) 2+ yrs' IT experience Experience in object-oriented analysis, design & programming, database modeling, etc. Excellent debugging/troubleshooting skills Good experience with unit testing processes and tools (JUnit , Mockito) Hands-on experience in design patterns* Experience using the ORM frameworks /JPA Experience in in Javascript, AJAX and other Java presentation technologies, SOA and Web Services is an added advantage Good experience of Continuous Integration and Continuous Delivery process (CI/CD). Conversant with platforms, tools and frameworks used in application development Exposure to Agile/Scrum methodology and TDD (Test Driven Development) Good Communication Skills Exposure on GCP is a plus Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Noida
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. Job Summary:The Accounts Payable Specialist is responsible for managing the company's accounts payable processes, ensuring timely and accurate processing of accounting related activities. This role involves accounting & audit related activities & in this domain ensuring compliance with company policies and regulations and contributing to the overall efficiency of the finance department.This position will be based out of UKG Noida office in India and will report to the Manager of Accounts Payable who is based out of UKG Noida office in India. Further, this position will operate during 11:30am IST to 8:30pm IST.Policy Compliance, Train Internal & External Customers: Work with the business to identify their needs and requirements Ensure that Accounts Payable policies and procedures are created, communicated, maintained and monitored within the organization and with external vendors Build strong internal/external and cross-functional business relationships Respond to vendor inquiries and resolve invoice discrepancies in a timely mannerKey Responsibilities: Execute Accounting ActivitiesPre-Month End workings, APSL close, Posting Manual Journals within timelines as per the company policies with accuracy Payment ProcessingPrepare and execute payment runs, including checks, ACH, DD and wire transfers, while ensuring timely payments to vendors along with bank reconcillations Vendor ManagementMaintain positive relationships with vendors, addressing inquiries and resolving discrepancies in a timely manner with accurate details Audit SupportAssist in internal and external audits by providing necessary documentation and explanations related to accounts payable transactions. Ensure first time responses and support in preparation for various global audits. Proactive communication on any anticipated audit observations. ReconciliationPerform monthly reconciliations of accounts payable ledgers vs GL to ensure accuracy and completeness within timelines to be submitted in Blackline ReportingGenerate and analyse accounts payable reports, providing insights to management regarding outstanding liabilities & pending accountings with detailing around aged items Process ImprovementIdentify opportunities for process improvements within the accounts payable function to enhance efficiency and accuracy & ensure its practices through automations etc. CollaborationWork closely with other departments, including sub functions within Accounts payable, General Ledger, FP&A and other finance groups to ensure seamless operations and communication. Process DocumentationsCreate/update Process documentation/SOP creation as and when requiredQualifications: 3-5 years of work experience Advanced working knowledge of Microsoft Excel is a must Experience in Analysing data, identifying trends and Suggesting solutions which lead to process efficiency Bachelor's degree in Accounting or Business Ability to embrace technology and change management Technical Skills "“ MS Office, creating & delivering business presentations etc. Capable to function professionally and maturely in a fast paced highly interactive work environment Strong people and customer service skills, advocate positive working relationships among internal and external customers Good project management skills and proven influencing skills with peers and senior management Well-organized, extreme attention to detail and a self-directed individual or with minimal supervision Working knowledge of Global Tax nuances will be a plus Reporting experience of basic AP KPI's Experience of change management like process transition/ Policy changes/ERP transition management will be a value add* Hands-on experience on D365 & Oracle a plus Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Noida
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose"” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.Job Summary:The Accounts Payable individual is responsible for managing the company's accounts payable processes, ensuring timely and accurate processing of accounting related activities. This role involves accounting & audit related activities & in this domain ensuring compliance with company policies and regulations and contributing to the overall efficiency of the finance department.This position will be based out of UKG Noida office in India and will report to the Manager of Accounts Payable who is based out of UKG Noida office in India. Further, this position will operate during 11:30am IST to 8:30pm IST.Policy Compliance, Train Internal & External Customers: Work with the business to identify their needs and requirements Ensure that Accounts Payable policies and procedures are created, communicated, maintained and monitored within the organization and with external vendors Build strong internal/external and cross-functional business relationships Respond to vendor inquiries and resolve invoice discrepancies in a timely mannerKey Responsibilities: Execute Accounting ActivitiesPre-Month End workings, APSL close, Posting Manual Journals within timelines as per the company policies with accuracy. Action on the aged AP Subledger items with reasoning and resolve Payment ProcessingPrepare and execute payment runs, including checks, ACH, DD and wire transfers, while ensuring timely payments to vendors along with bank reconciliation Vendor ManagementMaintain positive relationships with vendors, addressing inquiries and resolving discrepancies in a timely manner with accurate details Audit SupportAssist in internal and external audits by providing necessary documentation and explanations related to accounts payable transactions. Ensure first time responses and support in preparation for various global audits. Proactive communication on any anticipated audit observations. ReconciliationPerform monthly reconciliations of accounts payable ledgers vs GL to ensure accuracy and completeness within timelines to be submitted in Blackline ReportingGenerate and analyse accounts payable reports, providing insights to management regarding outstanding liabilities & pending accountings with detailing around aged items Process ImprovementIdentify opportunities for process improvements within the accounts payable function to enhance efficiency and accuracy & ensure its practices through automations etc.CollaborationWork closely with other departments, including sub functions within Accounts payable, General Ledger, FP&A and other finance groups to ensure seamless operations and communication. Strong team player with excellent communication skills. Guide on the process questions to enhance learnings within AP groups Process DocumentationsCreate/update Process documentation/SOP creation as and when requiredQualifications: 3-5 years of work experience Advanced working knowledge of Microsoft Excel is a must Experience in analysing data, identifying trends and Suggesting solutions which lead to process efficiency Bachelor's degree in Accounting or Business Ability to embrace technology and change management Technical Skills "“ MS Office, creating & delivering business presentations etc. Capable to function professionally and maturely in a fast paced highly interactive work environment Strong people and customer service skills, advocate positive working relationships among internal and external customers, strong communication skills Good project management skills and proven influencing skills with peers and senior management Well-organized, extreme attention to detail and a self-directed individual Working knowledge of Global Tax nuances will be a plus Reporting experience of basic AP KPI's Experience of change management like process transition/ Policy changes/ERP transition management will be a value add. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 1 week ago
6.0 - 10.0 years
8 - 12 Lacs
Pune
Work from Office
P3 Regional Integration Consultant "“ Workforce Management UKG (Ultimate Kronos Group) is an industry market leader known for leveraging cutting-edge technology to revolutionize workforce management. As we continue to expand our product footprint globally, we are creating new opportunities in India. Join our dynamic team and contribute to our mission of providing innovative solutions that empower businesses and employees alike. About the RoleAs a Senior Integration Consultant, you will be responsible for designing, developing, and deploying integration solutions for our clients to meet their interfacing requirements with UKG products. These requirements include creating various types of output files using Dell Boomi and ensuring seamless integration with different environments. The ideal candidate will have in-depth knowledge of Workforce Management (WFM) concepts and a strong understanding of related tools to deliver customized solutions effectively. The Senior Integration Consultant will follow the defined implementation process, ensuring adherence to project milestones and completion deadlines. The role requires close collaboration with UKG Project Managers, Solution Consultants, and Integration Teams to execute system implementations successfully. Key Responsibilities Collaborate with implementation and integration teams to support and deliver integration requirements for UKG Products. Work closely with Project Managers and Solution Consultants to meet project goals within time and budget constraints. Assist Services Teams with integration discovery and scoping. Assess, design, and develop integration solutions tailored to customer requirements. Manage integration timelines, including notifying clients about task date changes or resource allocation updates. Provide User Acceptance Testing (UAT) support. Perform coding, testing, and deployment of integration interfaces. Upgrade existing UKG customers from lower versions to the latest compatible versions, ensuring a like-to-like implementation. Maintain an overall understanding of the UKG solution for successful system upgrades and deployments. Show flexibility to work in shifts providing US Hours coverage. Qualifications & Experience 6-10 years of overall experience in Integration and Workforce Management (WFM). 3+ years of experience with UKG Pro WFM/Dimensions. Hands-on experience in creating interfaces for upstream/downstream systems using Dell Boomi. Domain knowledge of HCM/WFM is a plus. Experience in designing, building, testing, deploying, and scheduling integration processes involving third-party systems. Expertise in Dell Boomi AtomSphere, including components, connectors, Application Source Qualifier, Mapping Designer, and Transformations. Knowledge of REST API, SOAP framework, XML, and Web Service design is advantageous. Strong oral and written communication skills. Excellent customer interaction skills. Why Join Us Work with a global team on high-impact projects. Opportunity to expand your expertise in Workforce Management solutions and integrations. Competitive salary and benefits package. Flexible working environment with opportunities for career growth. If you are a seasoned professional with a passion for workforce management and a track record of delivering high-quality solutions, we would love to hear from you. Apply now and be a part of our exciting journey at UKG!
Posted 1 week ago
10.0 - 15.0 years
12 - 17 Lacs
Pune
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. We are seeking a highly experienced Principal Software Engineer to join our dynamic team. This role will provide you with the opportunity to work on cutting-edge SaaS technologies and impactful projects that are used by enterprises and users worldwide. You will drive technical strategy, lead large-scale projects, and mentor engineers across the organization. As a Principal software Engineer, you will be responsible for the design, development, testing, deployment, and maintenance of highly complex software systems.Duties and Responsibilities: Software DevelopmentWrite clean, maintainable, and efficient code for various software applications and systems. Ensure hands-on keyboard involvement in critical projects. Technical StrategyDrive the technical strategy and vision for major projects and initiatives, ensuring alignment with business goals and industry best practices. Communicate complex concepts, anticipate potential objections, and influence others to adopt a point of view. LeadershipLead cross-functional teams to design, develop, and deliver high-impact software projects on time and within budget. Coordinate activities and tasks of other team members and across teams, working independently and needing guidance only in the most complex situations. Architectural ExcellenceArchitect, design, and develop complex software systems and applications, ensuring high standards of performance, scalability, and reliability. Collaborate with architects on mid-level and high-level design. ComplexitySolve complex issues with innovative solutions, setting precedents as needed. Navigate information, alternatives, and relationships to achieve results. Communicate complex concepts, anticipate objections, and influence adoption of viewpoints. ImpactImpact the achievement of area/group objectives. Develop team policies, procedures, and techniques. Drive prioritization of technical debt, articulating the expected impact and outcomes. Service Health and QualityEnsure the health and quality of services and incidents, proactively identifying and addressing issues. Utilize service health indicators and telemetry for action. Conduct thorough root cause analysis and implement measures to prevent future recurrences. Engineering Excellence PracticesAdvocate for and implement best quality practices, hold a high bar for engineering excellence, and guide the team in maintaining service quality through the testing pyramid. DevOps ModelOversee CI/CD pipelines, ensuring efficient build, test, and deployment phases. Take ownership from working with product management on requirements to designing, developing, testing, deploying, and maintaining software in production. TestingBuild testable software, define tests, participate in the testing process, automate tests using tools (e.g., JUnit, Selenium) and design patterns leveraging the test automation pyramid as the guide. Code ReviewConduct comprehensive code reviews, providing constructive feedback and ensuring adherence to best practices. Design reviewConduct design reviews impacting subsystems working with architects to ensure adherence to architectural guardrails. MentorshipProvide technical mentorship and guidance, fostering a culture of learning and continuous improvement. Mentor junior engineers on taking ownership of the full lifecycle of services and features. DocumentationDevelop and maintain comprehensive technical documentation for software applications and systems. InnovationStay current with emerging technologies and industry trends, advocating for their adoption where appropriate to drive innovation and productivity enhancement within the team (e.g., CoPilot). CollaborationExecute decisions at a hyper execution phase and collaborate with other teams with similar technologies. InfluenceMaintain a deep technical sphere of influence across teams, acting as a role model for engineering behaviors and continuously improving quality.Basic Qualifications: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field. 10+ years of professional software development experience. Deep expertise in .Net and Javascript as well as database communication, preferably a NoSQL database such as MongoDB Extensive experience with software architecture and design patterns, including the ability to design and implement scalable, reliable systems in a DevOps model. Proven track record of leading and delivering large-scale, complex software projects. Proficiency with cloud technologies like Azure, AWS, GCP, and version control systems like GitHub. Strong problem-solving skills and attention to detail, with a commitment to delivering high-quality software solutions. Proficiency in building telemetry or observability as part of the development process. Strong leadership, communication, and interpersonal skills, with the ability to influence and drive technical decisions across the organization.Preferred Qualifications: Master's degree or PhD in Computer Science or a related technical field. Familiarity with developing accessible technologies. Dedicated to diversity and inclusion initiatives. Demonstrated expertise in specialized disciplines and related fields. Recognized as an expert in their technical area. Understanding of internal and external business challenges and regulatory factors. Apply best practices to improve products, processes, or services. Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 1 week ago
3.0 - 8.0 years
5 - 10 Lacs
Noida
Work from Office
Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose "” a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose "” people "”then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you. UKG is seeking a seasoned and highly skilled Software Engineering Manager capable of integrating into an experienced team responsible for the design, development , deployment and maintenance of company's global Kubernetes platform. You will be responsible for architecting scalable, secure and reliable container orchestration systems, while managing a team of platform engineers to develop and maintain Kubernetes clusters across cloud native and on-premise environments. This role is crucial in enabling AI driven modern DevOps practices, continuous delivery pipelines and robust system reliability. You will work closely with our Engineering teams to ensure the reliability, scalability, and security of our platform services.Key Responsibilities: Design, develop, implement, and manage cloud platform solutions to support our Kubernetes clusters across multi-cloud or hybrid environments(GCP, AWS and On-Prem). Manage and mentor a team of cloud platform developers and Kubernetes engineers. Ensure the reliability, scalability, and security of our cloud and on-premise services. Automate platform operations using AI agents, Helm, Gitops workflows (ArgoCD, Pulumi). Establish and enforce governance policies around RBAC, network policies and resource limits with Kubernetes. Design, develop and implement best practices for container orchestration, service mesh, ingress controllers and workload security. Partner with Engineering and Devops teams to support CI/CD pipelines, observability and incident response. Monitor cluster health, performance and capacity planning using tools like Prometheus, Grafana and ELK stacks. Develop and maintain disaster recovery and business continuity plans. Stay up-to-date with the latest cloud and on-premise technologies and best practices. Provide tools, procedures, and solutions for provisioning resources in a standardized manner. Document all platform services, including Run Books and architecture diagrams for existing and new deployments. Stay current with CNCF ecosystem developments and drive adoption of innovative tooling and processes. Ensure compliance of our platform components in a complex regulatory environmentBasic Qualifications: Bachelor's degree in Computer Science, Engineering or related fieldo At least 3 years of leadership experience in developing and managing large-scale cloud platforms.o 3+ years of experience managing production Kubernetes environments.o Strong knowledge of Golang, Python and automation tools such as Terraform and Ansible.o Extensive experience with Helm, ArgoCD, Pulumi, Prometheus or other service mesh tools.o Experience leading teams and managing complex cloud-native projects.o Strong understanding of cloud and on-premise security best practices.o Excellent problem-solving and troubleshooting skills.o Experience with containerization technologies (Docker, Kubernetes) and microservices architectures.o Strong scripting skills in multiple languages (e.g., Python, Bash, PowerShell), with the ability Where we're going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! in the Application and Interview Process UKGCareers@ukg.com
Posted 1 week ago
7.0 - 12.0 years
9 - 13 Lacs
Chennai
Work from Office
We are seeking a skilled Solution Architect with extensive experience in .NET, Angular/React, and full-stack development, complemented by domain knowledge in manufacturing. This role will focus on designing, implementing, and scaling robust technology solutions aligned with business objectives, with opportunities to cross-skill in artificial intelligence (AI). This position also requires strong people management skills to lead cross-functional teams effectively and ensure successful project delivery. Key Responsibilities: Solution Architecture Design and Implementation: Define and document architecture for scalable, secure, and high-performing solutions, particularly within manufacturing systems. Ensure that solutions align with business goals, incorporating best practices and cutting-edge technologies. Technical Guidance and Cross-Skilling in AI: Provide technical expertise in .NET, Angular/React, and full-stack frameworks, supporting teams with in-depth guidance. Develop proficiency in AI and machine learning technologies, applying them to manufacturing use cases and enhancing solution capabilities. Requirements Gathering and Analysis: Collaborate with stakeholders to gather, analyze, and prioritize requirements, ensuring that solutions meet end-user needs and business objectives. Technology Evaluation and Selection: Assess and select appropriate technologies and platforms based on performance, compatibility, and cost, ensuring they align with project goals. Ensuring Solution Performance, Scalability, and Security: Implement strategies to maintain high standards in solution performance, scalability, and security, addressing potential risks and vulnerabilities proactively. Risk Management and Continuous Improvement: Identify, document, and mitigate project risks, maintaining a commitment to quality and continuous improvement throughout the solution lifecycle. People and Project Management: Lead and mentor cross-functional teams, fostering collaboration between developers, project managers, and business analysts. Ensure effective communication across teams, managing project expectations, timelines, and deliverables efficiently. Key Skills and Qualifications: Technical Expertise: Proficiency in .NET, Angular/React, and full-stack development; experience with AI and machine learning is a plus. Manufacturing Domain Experience: Familiarity with manufacturing processes and requirements, ensuring solutions are tailored to industry needs. Analytical and Problem-Solving Skills: Strong analytical abilities to tackle complex technical challenges and deliver innovative solutions. Leadership and People Management: Ability to lead and inspire teams, manage cross-functional collaboration, and drive project success. Strong Communication Skills: Proven capability to communicate effectively with technical and non-technical stakeholders Technical Expertise: Proficiency in .NET, Angular/React, and full-stack development; experience with AI and machine learning is a plus. Manufacturing Domain Experience: Familiarity with manufacturing processes and requirements, ensuring solutions are tailored to industry needs. Analytical and Problem-Solving Skills: Strong analytical abilities to tackle complex technical challenges and deliver innovative solutions. Leadership and People Management: Ability to lead and inspire teams, manage cross-functional collaboration, and drive project success. Strong Communication Skills: Proven capability to communicate effectively with technical and non-technical stakeholders
Posted 1 week ago
3.0 - 5.0 years
5 - 7 Lacs
Bengaluru
Work from Office
Join our dynamic Network Services Platform (NSP) team as a Technical Lead, where youll collaborate with designers and product managers to enhance the Nokia Network Management platform for carrier-grade IP networks, with a strong focus on quality. In this role, youll drive test automation using frameworks like Robot, Selenium, and Cypress, while expanding your expertise in network technologies such as IP/MPLS, GNMI, and NETCONF/YANG. Youll work alongside skilled engineers, solving complex challenges and contributing to cutting-edge solutions. Be part of a culture that fosters collaboration, innovation, and continuous growth. You have: Degree in Computer Science Engineering or equivalent with 3 to 5 years of relevant experience. Hands-on experience with Python and JavaScript. Working experience with automation frameworks like Selenium, Cypress, or Robot. Knowledge of Linux, Docker/Kubernetes. Experience in EMS/NMS products. Knowledge of Network Management protocols like SNMP, GNMI, NETCONF/YANG, and other networking technologies like IP/MPLS. It would be nice if you also had: Strong interpersonal, written, and verbal communication skills. Ability to work both independently and collaboratively within a team. Create and execute test plans for functional and system testing. Review test plans, test procedures, and infrastructure for adequacy and correctness. Develop and maintain automated test scripts using JavaScript/Python, ensuring comprehensive test coverage and reliability. Integrate automation into the regression infrastructure. Enhance test strategies with real-world customer deployment scenarios. Collaborate with the product documentation team to create and maintain customer documentation.
Posted 1 week ago
11.0 - 15.0 years
13 - 17 Lacs
Chennai
Work from Office
As an FM Specialist Core at Nokia, your core mission is to ensure seamless fault management and incident resolution for our cutting-edge 5G SA Core Network, aligning with SLA and OLA requirements. You will tackle complex network incidents, providing advanced technical expertise and problem-solving that helps our work to deliver exceptional customer experiences. You have: B.E/B.Tech with 11-15 years of technical experience in VOLTE IMS/SDM. Relevant experience with Ericsson SDM Core Domain (5G Core Nodes - HLR, HSS, EIR, UDM, CCDM, CCSM). Experience with 5G/LTE/VoLTE E2E call flows. Experience with IMS/SDM architecture and related nodes. Expertise in 5G Core SDM Architecture, Interfaces, and Protocols. It would be nice if you also had: Knowledge of Cloud Native Architecture, Microservices, Kubernetes, and Docker. Familiarity with Service Based Architecture concepts and Network Slicing. Manage end-to-end fault incident and problem resolution, ensuring compliance with SLA and OLA requirements. Configure and maintain the 5G SA Core Network, coordinating closely with project teams for design reviews and integration activities. Prepare, implement, and verify configurations for nodes or systems, documenting methods of procedure (MOP) and work instructions (WI). RCA problem-solving with the care team to identify and mitigate underlying issues.
Posted 1 week ago
6.0 - 10.0 years
22 - 32 Lacs
Bengaluru
Work from Office
YOU WILL BE RESPONSIBLE FOR: 6 yrs to 10yrs experience in Development of large Java/J2EE applications Extensive technical experience and development expertise in Core Java, J2EE, JSP, Servlets, Struts, Microservices, Spring Boot, Hibernate, JavaScript, typescript, JQuery and AJAX. Possess advanced knowledge of object-oriented design and development and the J2EE framework and data architectures. Experience working with and applying Design patterns to solve problems. Must have experience in CI/CD Pipeline and API integrations. Possess advanced knowledge of object-oriented design and development and the J2EE framework and data architectures. Experience working with and applying Design patterns to solve problems. Should be able to guide and mentor team members Demonstrate strong written and oral communication skills. Candidate with banking domain experience is preferred but not mandatory Well versed with SDLC or Support processes such as incident management, problem management, Major incident process etc Sun/Oracle Certified Java/J2EE expert Must have handled complex application debugging / impact analysis / root cause analysis etc. Must have handled requirement analysis / design etc. Must have knowledge & experience of change & release management
Posted 1 week ago
6.0 - 8.0 years
9 - 13 Lacs
Bengaluru
Work from Office
As a Technical Specialist, who thrives on innovation and loves turning complex ideas into scalable solutions. You would lead the development of features with medium to high complexity, collaborate in technical discussions, and shape the architecture of software systems that power impactful products and services. Whether its developing with Golang, Python, or Java, creating Helm charts for Kubernetes, or contributing to open-source initiatives, your skills will help drive forward our R&D goals. You have: Bachelor's / Master's degree or equivalent degree with 68 years in software design, development, and testing Fluency in Golang, Java/J2EE, or Python Develop and implement functional tests and automation using the Radish framework Experience with agile methodologies Expertise in Kubernetes and Helm, Deep understanding of Kubernetes architecture, deployment strategies, and Helm chart creation and management It would be nice if you also had: Knowledge of Prometheus / Victoria Metrics / Grafana Demonstrated open-source contributions or a strong interest in open-source development Lead & perform development activities of medium/high complexity features. Architect, design, develop, and test scalable software solutions Own and lead feature development and contribute to process improvements Collaborate with peers to resolve technical issues and review design specs Build and automate tests using frameworks like Radish Utilize tools like Prometheus, Grafana, and Victoria Metrics for observability Operate in an agile environment and bring a proactive, solution-oriented mindset
Posted 1 week ago
6.0 - 10.0 years
8 - 12 Lacs
Chennai
Work from Office
As an FM Specialist Core at Nokia, you will play a critical role in the fault management of our 5G SA Core Network. You will work closely with project teams, delivering high-level design reviews and coordinating network integration activities to ensure seamless service delivery. In this dynamic environment, you will manage critical incidents, provide expert problem-solving on escalated issues, and drive resolution within SLA requirements. Your contributions will enhance team performance as you guide colleagues through intricate configuration changes and troubleshoot critical problems. You have: 6-10 years of technical experience in VOLTE IMS. Relevant experience with Ericsson IMS Core Domain (5G Core Nodes - HLR, HSS, EIR, UDM, CCDM, CCSM). Experience with 5G/LTE/VoLTE E2E call flows. Knowledge of Cloud Native Architecture, Microservices, Kubernetes, and Docker. Expertise in 5G Core IMS Architecture, Interfaces, and Protocols. It would be nice if you also had: Experience with IMS architecture and related nodes Familiarity with Service Based Architecture concepts and Network Slicing. Manage end-to-end fault incident and problem resolution, ensuring compliance with SLA and OLA requirements. Configure and maintain the 5G SA Core Network, coordinating closely with project teams for design reviews and integration activities. Prepare, implement, and verify configurations for nodes or systems, documenting methods of procedure (MOP) and work instructions (WI). RCA problem-solving with the care team to identify and mitigate underlying issues.
Posted 1 week ago
10.0 - 12.0 years
16 - 20 Lacs
Bengaluru
Work from Office
As a Principal Technical Specialist, you will develop and enhance Network Management applications for Optical Transport solutions, focusing on network configuration, fault supervision, and performance monitoring. Using Core Java, Microservices, Kafka, and Unix, you'll drive high-quality software development in distributed systems. Your expertise in RDBMS, PL-SQL, Linux, Docker, and Agile practices will help build scalable solutions. You will lead development activities, fostering innovation and continuous improvement in cutting-edge optical technologies. You have: Bachelors degree in Engineering with 10 to 12 years of relevant work experience. Motivated for high-quality software development in complex, challenging, and geographically distributed environments. Working knowledge of RDBMS, PL-SQL, Linux, Docker, and database concepts. Good understanding of continuous integration and agile practices. It would be nice if you also had: Hands-on working experience with Core Java, Microservices, Kafka, and Unix. Experience in development activities such as requirement analysis, design, coding, and unit testing. Strong verbal and written communication skills. Contribute to the development and maintenance of software applications for Optics Network Management, including Photonic/WDM, Optical Transport, and SDH/SONET. Implement solutions to enable users to control network configurations, including infrastructure management and end-to-end services. Develop and enhance features for fault supervision and performance monitoring to ensure optimal network efficiency. Design and improve the graphical user interface (GUI) for better user interaction with network elements. Implement algorithms and functions to simplify network management and reduce operational expenses (OPEX). Ensure the scalability and global deployment of applications across hundreds of installations for diverse customers. Collaborate with the development team on new projects and ongoing maintenance, ensuring software functionality and quality. Continuously improve software features and functionality to increase customer satisfaction.
Posted 1 week ago
8.0 - 13.0 years
6 - 10 Lacs
Bengaluru
Work from Office
As a Development Engineer to join our Network Automation team, focusing on innovative automation solutions for Nokias Business Line. In this role, you'll work closely with cross-functional teams, leveraging your expertise to gather requirements and design automation solutions that streamline service provisioning and enhance network efficiency. Your work will directly impact the effectiveness of our systems, contributing to our vision of redefining network automation. Youll thrive in a dynamic, collaborative environment, where creativity and technical skills are valued. You have: Bachelors degree in computer science, Electronics, or a related field (Masters preferred). 8 years of experience in GoLang, RestAPI, Kafka, Ansible. Experience with network automation, OSS integration, and workflow optimization Proficiency with Linux systems and cloud platforms (Docker, Kubernetes, AWS) It would be nice if you also had: Knowledge of IP, Optical, and SDWAN networking concepts Experience with DevOps tools (Jenkins, Git) and CI/CD pipelines Familiarity with SDN/NFV, network orchestration, and cloud-native networking Design and implement innovative automation solutions to enhance service provisioning efficiency. Develop, test, and deploy automation scripts using programming language-GoLang. Maintain comprehensive documentation for all design, implementation, and testing processes. Optimize existing workflows and operational processes through effective automation strategies. Integrate automation solutions seamlessly with existing network systems and platforms.
Posted 1 week ago
15.0 - 20.0 years
15 - 19 Lacs
Bengaluru
Work from Office
As an Engineering Manager, you will lead a team of engineers responsible for building a robust Cloud Native 5G Core (CSD, NPC) and evolving 3G and 4G products towards a cloud-native architecture. You will be collaborating closely with Architects, Product Owners, and System Verification engineers to set clear goals for your team and provide guidance throughout the development process. You will be responsible for leading the design, development, and deployment of cloud-native solutions for both 5G and legacy networks. You have: Bachelor's or equivalent degree with 15+ years of experience in Telecommunication. 9+ years of experience working with Agile frameworks like Scrum and Kanban, along with continuous delivery practices. 5+ years of direct experience leading teams in the development of Telecommunication Software products. It would be nice if you also had: Experience in areas like cloud technologies, DevOps, or specific network technologies would be beneficial. Lead and manage a team of highly skilled developers and testers, ensuring optimal resource allocation and utilization. Set clear goals and objectives for the team, providing guidance and support to achieve them. Motivate and mentor team members, fostering their growth and development to reach their full potential. Thrive in a fast-paced environment, adapting to evolving challenges while maintaining control and achieving committed goals. Lead large teams in the development of products and their architecture, incorporating cloud-native principles and microservices.
Posted 1 week ago
2.0 - 4.0 years
12 - 17 Lacs
Bengaluru
Work from Office
This role specializes in managing the entire software lifecycle, including design, testing, and troubleshooting. It focuses on staying updated on emerging technologies and applying knowledge to enhance telecom and networking solutions. The role excels in leading teams and ensuring efficient project delivery in collaboration with multi-site teams. You have: Graduate or Postgraduate in Engineering stream with 2 to 4 years of experience in J2EE development. Hands-on experience in troubleshooting applications on the J2EE platform, applying best practices in coding, debugging, and optimization. Knowledge of telecommunications and networking technologies. Experience with modern tools and technologies such as OSGi, Microservices, Kubernetes, and Elasticsearch, with a passion for staying ahead of industry trends. It would be nice if you also had: Knowledge of cloud-based solutions and DevOps practices. Understanding of the software development life cycle (SDLC). Integrate emerging technologies such as Microservices, Kubernetes, and Elasticsearch, contributing to the enhancement of solutions while expanding knowledge of cutting-edge technologies. Lead the team by applying technical leadership skills to ensure on-time, high-quality project deliveries, while mentoring and guiding junior team members. Utilize effective communication skills to foster collaboration with cross-functional teams, stakeholders, and multi-site teams, ensuring smooth project execution. Leverage a strong understanding of telecommunication and networking technologies to develop solutions tailored for these sectors. Apply knowledge of the software development lifecycle to streamline processes, ensuring high-quality and efficient software delivery. Continue to expand expertise in IDEs, testing frameworks, defect tracking tools, and version control systems to support quality-driven development. Optimize the development process and ensure faster, more reliable deployments through experience in cloud-based solution development and contributions to DevOps practices. Support the development of CI/CD pipelines, optimizing the software delivery process by automating key tasks and reducing time to market.
Posted 1 week ago
4.0 - 7.0 years
9 - 14 Lacs
Bengaluru
Work from Office
As a Senior Software Engineer, you will be at the forefront of building scalable, high-performance applications. You'll work with Java, Spring, Hibernate, ReactJS, and microservices, designing cloud-native solutions with REST APIs and SQL. Your expertise in Docker, Kubernetes, Jenkins, and GitHub will drive seamless automation and deployment. With experience in CI/CD, testing, and source code management, youll ensure efficient, high-quality software delivery. You have : 8+ years of experience in developing applications using Java/Spring, Hibernate, J2EE, JavaScript/ReactJS, SQL, Microservices, and REST API, with expertise in cloud-native architecture and microservices design. Practical experience with Docker/Kubernetes, and platform automation tools like Jenkins, GitHub, and database management for streamlined development and deployment. Hands-on experience in CI/CD pipelines, automated deployments, testing, and source code configuration management, ensuring efficient and high-quality software delivery. Proficient in Shell and Groovy scripting, with familiarity in JIRA and other workflow tools to support agile and DevOps methodologies. It would be nice if you also had: Knowledge in EFK stack (Elasticsearch, FluentD, Kibana) for logging and analysis, Prometheus & Grafana for monitoring and alerting, and Kafka/RabbitMQ for message brokering. Design, develop, and maintain scalable applications using Java, Spring Boot, Hibernate, J2EE, JavaScript/ReactJS, SQL, Microservices, and REST APIs. Architect and implement cloud-native solutions leveraging Docker, Kubernetes, and modern containerization practices. Implement CI/CD pipelines, automated testing, deployments, and source code configuration management using tools like Jenkins and GitHub. Lead the design and development of software components based on microservices architecture and best coding practices. Utilize Shell, Groovy, and Python scripting for platform automation, database management, and workflow integration. Ensure system reliability and performance using tools like Prometheus, Grafana, and the EFK stack (Elasticsearch, FluentD, Kibana). Work within Agile, DevOps, Scrum, and Kanban methodologies, collaborating with cross-functional teams to drive development efficiency. Optimize software performance, troubleshoot issues, and enhance system capabilities using Kafka/RabbitMQ, SQL/NoSQL databases, and streaming technologies.
Posted 1 week ago
2.0 - 5.0 years
7 - 11 Lacs
Bengaluru
Work from Office
In an increasingly connected world, the pandemic has highlighted just how essential telecom networks are to keeping society running.The Network Infrastructuregroup is at the heart of a revolution to connectivity, pushing the boundaries to deliver more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise Join Optical Networks division, where innovation meets scale in the AI-driven data center era. With the recent acquisition of Infinera, weve united two industry leaders to create an optical networking powerhousecombining cutting-edge technology with proven leadership to redefine the future of connectivity. Infinera is now part of the Nokia Corporation and its subsidiaries. When you apply, the information you share will be handled with care and used only for recruitment purposes within the group. We are looking for experienced passion driven SW engineers to join our R&D team. Stellar programming skills in one or more C, C++, Shell scripting, Golang. Some work experience in software development on embedded/Linux platforms is preferable, but we are open for you as long as your programming skills are right up there. Quick learner of software architecture and module design. Capacity to connect the dots in complex legacy code while developing new features. Understanding on some of the below topics is valuable as these skills will be directly usable. L0 and L1 application SW area: o Software system design, inter-process communication, OS threads, multi-threading and other OS concepts. Embedded Application software development with multi-threading support that can scale well with network expansion. o Good knowledge of dockers and containers with some hands on experience. Experience from automated testing in SW development environment We have the opportunity for you to become a systems engineer in the Embedded space and much more. Develop and own Layer-0 and Layer-1 application (Optical control path and data-path) and features working closely with requirements and customer account teams with deep customer focus. Understand, drive and develop system wide impact features from architecture, design to delivery. Team is also responsible for designing E2E solutions for communications frameworks and data-path setups spanning across Digital (packet) and Optical (channels) areas. We adopt smart and latest technologies to ensure we keep pace with the technology world devising efficient solutions. We have complete ownership and hence responsibility on how a solution is to be devised and implemented. It could be home grown or from 3rd party application pulls finally ending up in customizing these to suite our customers needs. We go the way to facing and resolving customer queries and resolving customer issues being directly involved with the customer live issues. The team takes full responsibility that a new feature is delivered on time with the right quality using state-of-the-art continuous integration pipelines. We strive for fully automated test suites following TDD.
Posted 1 week ago
1.0 - 6.0 years
3 - 8 Lacs
Noida
Work from Office
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you ’ ll be able to reimagine what ’ s possible. Join us and help the world ’ s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Drive end-to-end implementation of the process mining technology across various customers. Collaborate with business teams in order to translate demands into technical requirements and solution design, followed with documentation. Design data models with the appropriate event and case calculation to support the integration of data of business processes from different systems. Build analytical dashboards to equip business users with insight about process execution and variants. Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Primary Skills Professional experience with Celonis Process Mining platform. General understanding of business processes, preferably with experience in Finance area (P2P, C2C, R2R). General understanding with of one of the leading ERP systems on the market (SAP, Oracle). Experience with SQL & Python. Secondary Skills Verbal Communication Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of "22.5 billion.
Posted 1 week ago
12.0 - 17.0 years
14 - 19 Lacs
Pune
Work from Office
Secondary Job Skills Java Technical Architect / Solution Architect 12+ years of experience developing medium to large Java applications 5+ years of experience in spring boot 2+ years of experience in streaming data applications; Kafka 2+ years of experience working with Git 4+ years of experience working in a CI/CD environment 3+ years of experience working on Public Cloud – AWS, with native services like EKS / ECS, Cloud Formation & Chef. At least 1-year experience testing using Mockito, Selenium, Cucumber Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Java Technical Architect / Solution Architect 12+ years of experience developing medium to large Java applications 5+ years of experience in spring boot 2+ years of experience in streaming data applications; Kafka 2+ years of experience working with Git 4+ years of experience working in a CI/CD environment 3+ years of experience working on Public Cloud – AWS, with native services like EKS / ECS, Cloud Formation & Chef. At least 1-year experience testing using Mockito, Selenium, Cucumber ative services like EKS / ECS, Cloud Formation & Chef. Competencies Cloud Architecture Architecture Management Java JMS ( Java Messaging Service) Java (Programming Language) JavaScript Verbal Communication
Posted 1 week ago
6.0 - 9.0 years
8 - 14 Lacs
Bengaluru
Work from Office
Role Specific Responsibilities Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions Takes leadership role in execution of delivery projects Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing) Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes both development of digital intellectual capital (e.g. scripts, digital signatures). Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies. Coordinate with TAC to work on P1 and P2 issues. UCCE - solid hands-on experience required on UCCE components like ICM, PG, CVP, CTI, Finesse, CUIC UCCX - Knowledge and exposure in UCCX is a plus but not mandate Strong hands-on CC implementation work needed with troubleshooting capabilities. - Grade Specific Focus on Industrial Operations Engineering. Fully competent in own area. Acts as a key contributor in a more complex/ critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward. Skills (competencies)
Posted 1 week ago
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