Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
3.0 - 7.0 years
0 Lacs
pune, maharashtra
On-site
You should have a Bachelor's degree in Computer Science/IT (B.Tech) or MCA qualification to be eligible for this job opportunity located in Pune with a Work From Office arrangement. You must possess 3 to 5 years of experience in ServiceNow development and administration. As a ServiceNow Developer, your primary responsibilities will include designing, developing, and implementing ServiceNow solutions using both out-of-the-box features and custom scripting. You will be tasked with customizing and configuring various ServiceNow modules such as Incident, Problem, Change, Request, CMDB, Knowledge, and Service Catalog. Developing and maintaining integrations with third-party tools through APIs, web services (REST/SOAP), and MID servers will also be crucial. Your involvement in the full development lifecycle, from requirements gathering to design, development, testing, deployment, and support, is essential. Implementing workflows, business rules, client scripts, UI policies, and data policies will also be part of your routine tasks. Regular platform upgrades and patching while ensuring minimal impact to users will be a key aspect of your role. Collaboration with cross-functional teams including IT Operations, Security, and Project Management will be necessary. You will be required to create and maintain technical documentation such as design specs, test plans, and user guides. Ensuring adherence to best practices, coding standards, and governance processes is vital for this position. To be considered for this role, you should have at least 3 to 5 years of hands-on development experience in the ServiceNow platform. Strong expertise in JavaScript, GLIDE API, and ServiceNow scripting (client & server side) is required. Experience in configuring and customizing core ITSM modules is essential. Working knowledge of ServiceNow Studio, Flow Designer, and Integration Hub is preferred. Experience with REST/SOAP integrations, the use of MID servers, ServiceNow best practices, system architecture, and data model is expected. A good understanding of the ITIL framework will be beneficial for this position.,
Posted 15 hours ago
5.0 - 9.0 years
0 Lacs
karnataka
On-site
As a Senior Associate at PwC, you will be part of a team of problem solvers, assisting in solving complex business issues from strategy to execution through the utilization of Data, Analytics & Insights skills. Your responsibilities at this level include: - Using feedback and reflection to enhance self-awareness, capitalize on personal strengths, and address areas for development. - Demonstrating critical thinking and the capability to bring structure to unstructured problems. - Reviewing ticket quality and deliverables, providing status reports for projects. - Ensuring adherence to SLAs, with experience in incident management, change management, and problem management. - Reviewing your work and that of others for quality, accuracy, and relevance. - Knowing when and how to utilize available tools for various situations and being able to explain the rationale behind those choices. - Seeking and embracing opportunities that expose you to different situations, environments, and perspectives. - Being flexible to engage in stretch opportunities and assignments. - Communicating straightforwardly and structuredly to influence and connect with others effectively. - Reading situations adeptly and adjusting behavior to cultivate quality relationships. - Upholding the firm's code of ethics and business conduct. - Collaborating in a team environment involving client interactions, workstream management, and cross-team collaboration. - Being a good team player, taking on cross-competency work and contributing to COE activities. - Managing escalations and risks effectively. In this role, the primary skill required is expertise in ServiceNow ITSM, HRSD, ITOM, ITBM, CMDB, ATF, and Javascript. Secondary skills include proficiency in Reporting, Selenium, Java, Cucumber, Azure DevOps, and Git. As a Data Analyst, you are expected to have: - Minimum 5 years of hands-on experience with ServiceNow applications like GRC/IRM, ITSM, ITBM. - Minimum 5 years of practical experience with ITIL and ITSM modules. - Ability to comprehend complex business and functional requirements. - Superior analytical skills to analyze user, functional, and technical requirements. - Proficiency in deriving test scenarios from business requirements and writing detailed test cases based on user scenarios. - Understanding of analyzing test execution results and creating appropriate test metrics. - Familiarity with the defect management process and ServiceNow Test Management. - Knowledge of automation testing concepts and hands-on experience with ServiceNow ATF. - Capability to enhance automation scripts for building a regression suite. - Understanding of software testing techniques and strategies, including Mobile Testing. - Knowledge of various Test Management and Defect Management tools. - Excellent analytical skills and problem-solving abilities. Certifications in ServiceNow (CSA, ITIL, ATF) and ISTQB Certification are considered nice-to-have qualifications. Soft skills required include exceptional written and verbal communication skills, strong problem-solving abilities, autonomy and effective collaboration within diverse teams, proactive mindset focused on continuous improvement in quality assurance processes, and adaptability to manage multiple priorities in dynamic, fast-paced environments.,
Posted 6 days ago
4.0 - 9.0 years
6 - 11 Lacs
Gurugram
Work from Office
Job Summary: We are looking for a highly skilled and experienced ServiceNow Developer with over 7 years of hands-on expertise in developing and customizing solutions on the ServiceNow platform, with a strong focus on IT Service Management (ITSM) and IT Operations Management (ITOM) modules. The ideal candidate will work closely with architects, product owners, and cross-functional teams to deliver high-quality ServiceNow solutions aligned with business needs. Key Responsibilities: Design, develop, and customize ServiceNow applications and modules, with a primary focus on ITSM (Incident, Change, Problem, Request, Knowledge) and ITOM (Discovery, CMDB, Event Management, Orchestration). Create and configure Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, and Workflows. Implement and manage ServiceNow Discovery, MID Servers, and CMDB health. Develop integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and custom integrations. Participate in gathering requirements, translating them into functional/technical specifications, and delivering robust solutions. Optimize performance and scalability of ServiceNow instances. Participate in testing, QA, and production deployment activities. Create and maintain technical documentation for implementations and customizations. Collaborate with platform architects and business stakeholders to ensure alignment with the overall ServiceNow roadmap. Required Skills & Experience: 7+ years of hands-on experience in ServiceNow development and administration. Strong experience in core ITSM modules and ITOM components like Discovery, CMDB, Event Management, Orchestration, and Service Mapping. Proficient in JavaScript, Glide API, and Flow Designer. Deep understanding of CMDB structure, data models, and dependency mapping. Experience working with MID Servers, credentials management, and probes/sensors. Expertise in building custom applications and configuring portal widgets (Service Portal). Solid knowledge of Access Control Rules (ACLs), UI Policies, and Data Policies. Experience with version upgrades, clone management, and patching activities. Familiarity with Agile/Scrum development practices. Preferred Qualifications: ServiceNow Certified System Administrator (CSA) Mandatory Certified Implementation Specialist (CIS) in ITSM or ITOM Preferred Exposure to DevOps, App Engine, or SecOps is a plus Experience working in large enterprise environments is desirable Soft Skills: Strong analytical and problem-solving skills Excellent communication and interpersonal abilities Ability to work both independently and as part of a team Self-motivated with a passion for learning and growing in the ServiceNow ecosystem Do: Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Mandatory Skills: ServiceNow - IT Service Management. Experience: 5-8 Years.
Posted 1 week ago
4.0 - 7.0 years
8 - 13 Lacs
Noida, Gurugram, Delhi / NCR
Hybrid
Job Title : Service Now Test Engineer Location State : Haryana Location City : Gurgaon Experience Required : 4 to 6 Year(s) CTC Range : 8 to 13 LPA Shift: Day Shift Work Mode: Hybrid- 3 days WFO Position Type: Contract Openings: 2 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: An American technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research through private consulting, executive programs, and conferences. Its clients include large corporations, government agencies, technology companies, and investment firms. The Client serves over 12,000 organizations in over 100 countries with an employee strength of 15,000. About The Job: We are looking for certified service now test engineer. Essential Job Functions: Main Responsibilities: Write and run test plans and test cases based on design and business requirements. Do regression testing to ensure new updates dont break existing features. Document all test-related activities clearly. Find and report bugs. Work with client teams to complete integration and user testing. Build and use ATF (Automated Test Framework) in ServiceNow Qualifications: Key Skills Needed: 46 years QA experience in ServiceNow . Practical experience with ATF (tool). Automatic Transmission Fluid Familiar with ServiceNow modules (e.g., ITSM, HRSD, CSM ). Can test APIs and integrations using POSTMAN (tool) Comfortable working in Agile teams. Strong communication and teamwork. Education: BE/BTech/BS, ME/MTech/MS or MCA and no-distance education Certification: ServiceNow Certified Administrator How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000 About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Education: BE/BTech/BS, ME/MTech/MS or MCA and no-distance education Certification : ServiceNow Certified Administrator
Posted 1 week ago
7.0 - 12.0 years
20 - 25 Lacs
Pune
Hybrid
Role purpose: Skilled ServiceNow Developer (Minimum 7 years of experience) to join our team and contribute to the development and maintenance of our ServiceNow Customer Portal and ITSM solutions. The ideal candidate will have a strong background in ServiceNow development, customization, and integration. Strong programming skills in JavaScript. Experience working with HTML, XML, System integration (REST/SOAP) CSS, Bootstrap, jQuery, AngularJS, and relational databases. Very good understanding of different software design paradigms & security fundamentals (OOP, design patterns, SOA, Microservices, OWASP Top 10). Understanding of relational databases and SQL. Configuration and Customization: Ability to configure out-of-the-box workflows and create/maintain custom workflows. Experience with ServiceNow UI customization, including UI pages, UI macros, UI policies, and client scripts. Knowledge of ServiceNow's data model and relationships. Analytical and Problem-Solving: Strong analytical skills to troubleshoot and resolve technical issues. Ability to analyze system performance and implement performance enhancements. Roles and Responsibilities: Develop, configure, and customize ServiceNow applications and services. Design and implement solutions within the ServiceNow platform, including custom applications, workflows, and integrations. Maintain and enhance the ServiceNow Customer Portal and ITSM modules. Troubleshoot and resolve issues related to ServiceNow applications and integrations. Manage incidents/problems as level two and level three support. Perform regular updates and maintenance of the ServiceNow platform. Create and maintain technical documentation for developed solutions. Provide training and support to end-users and other developers. Responsible for the analysis of business process maps and requirements and provide analysis skills to solve problems. Estimate user and technical stories to help inform and prioritize backlog. Design modules according to user stories, UX/UI designs, and technical stories. Develop and execute unit and integration tests; support testing against user and technical story acceptance tests. Manage incidents/problems as level two and level three support.
Posted 1 week ago
12.0 - 15.0 years
20 - 25 Lacs
Chennai
Work from Office
Strong Exp with ERP implementation Exp in Microsoft Dynamics 365 projects Implementation Strong in Finance & Supply Chain Management & Project Operations Cloud Operations & Cost Optimization Stakeholder Management CRM Deployment Required Candidate profile 12-15 yrs of Overall IT Exp with at least 5+ yrs in Project Management roles Expertise working with cloud technologies preferably Microsoft Azure Agile Delivery models & ITSM practice
Posted 2 weeks ago
7.0 - 12.0 years
5 - 9 Lacs
Bengaluru
Work from Office
About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : ServiceNow Hardware Asset Management (HAM) Good to have skills : Servicenow Tools AdministrationMinimum 7.5 year(s) of experience is required Educational Qualification : Engineering with ServiceNow Certification Summary :As an Application Designer for Cloud Migration & Implementation, you will be responsible for assisting in defining requirements and designing applications to meet business process and application requirements related to ServiceNow ITSM Hardware Asset Management (ITAM). Your typical day will involve collaborating with cross-functional teams, analyzing business requirements, and designing solutions to meet those requirements. Roles & Responsibilities:- Collaborate with cross-functional teams to analyze business requirements and design solutions to meet those requirements.- Design and develop ServiceNow ITSM Hardware Asset Management (ITAM) solutions using best practices and industry standards.- Ensure that ServiceNow ITSM Hardware Asset Management (ITAM) solutions are scalable, maintainable, and meet business requirements.- Provide technical guidance and mentorship to junior team members.- Stay updated with the latest advancements in ServiceNow ITSM Hardware Asset Management (ITAM) and related technologies. Professional & Technical Skills: - Must To Have Skills: Strong experience in ServiceNow ITSM Hardware Asset Management (ITAM).- Good To Have Skills: Experience in Servicenow Tools Administration.- Experience in designing and developing ServiceNow ITSM solutions using best practices and industry standards.- Strong understanding of ITIL processes and ServiceNow ITSM modules.- Experience in integrating ServiceNow ITSM solutions with other systems.- Experience in ServiceNow ITSM implementation and migration projects. Additional Information:- The candidate should have a minimum of 7.5 years of experience in ServiceNow ITSM Hardware Asset Management (ITAM).- The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful ServiceNow ITSM solutions.- This position is based at our Bengaluru office. Qualification Engineering with ServiceNow Certification
Posted 2 weeks ago
8.0 - 12.0 years
0 Lacs
haryana
On-site
Description ServiceNow Program Manager About Alvarez & Marsal Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients" problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging workguided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversityare why our people love working at A&M. The Team Were seeking a ServiceNow Program Manager. This role reports to the Senior Director of Application Development in the Alvarez and Marsal Information Technology department. The ServiceNow Program Manager role provides on-going and strategic development tasks for Alvarez and Marsal ServiceNow instance. The candidate will be providing technical leadership on the technical design of the ServiceNow platform as well as responsible for continuous automation of key A&M processes. The individual will play a key role in maturing A&Ms ServiceNow platform. This individual will be the technical design lead for ServiceNow code and architecture, and work with IT managers and key Business Units to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. This role will also lead the operation management of task and small enhancements. This lead role will also provide technical guidance to internal SNOW developers as well as managing 3rd party operational support. The individual will collaborate and manage A&Ms 3rd party vendor in creating and updating road maps. Tasks also including attending status meetings and ensure 3rd party, and the A&M SNOW team are staying on top of incident and BAU tasks. He/she will evaluate, ensuring the A&M SNOW team and the 3rd party's ability to complete projects. The position involves creating technical specifications, technical solutions, and development efforts for small to midsize projects. For project-oriented development, the developer must work as part of a larger team to understand and implement specifications, communicate technical issues, and actively participate in functional, technical, and code reviews. How You Will Contribute Management Lead a team of SNOW developers working on improvements and projects related to SNOW. Liaison with 3rd party SNOW support teams in ticket resolution and project development tasks; including reviewing/verifying technical architecture and solution. Continue to find opportunity to increase the collaboration between the A&M SNOW team and our 3rd party vendor. Oversee day-to-day operational management of the SNOW team. Work closely with our SNOW stakeholders and users on understanding demand and needs. Create SNOW roadmap along with our 3rd party leadership team. Project Planning Collaborate with 3rd party delivery teams regarding maintenance and projects Adhere, lead, and enforce the SDLC process for all maintenance releases and projects. Work closely with the PMO team to understand scope and requirements. Provide level-of-effort estimates for projects and maintenance tasks across functional teams. Refine technical estimates based on approved functional and technical specifications. Effectively communicate with management and stakeholders on project timeline, risk mitigation and status. Coordinate maintenance and project releases. Software Development Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. Create the technical design, ServiceNow code and architecture, responsible for overall ServiceNow code quality 3rd party Integrations and automation with ServiceNow using LDAP, Single Sign-on, Mid server, Web-services, ServiceNow Apps, and Email. Strong Implementation experience on various ITSM modules such as Incident Management, Problem Management, Change Management, Asset Management, CMDB and Service Catalog Requests. Expert experience working with CMDB data models and populating CMDB using the ServiceNow Discovery tool and other 3rd party tools like SCCM, NAC, etc. Experience managing the team's troubleshooting production and test issues; review root cause analysis, recommend corrective action, and lead the resolution efforts. Provide technical leadership to the project/consulting team. Strong knowledge of SDLC. Introduce technical best practices best practiced and provide technical mentoring to developers, 3rd party team and help desk. Conduct code reviews and design reviews; validate technical approaches of other team member and 3rd party vendor. Documentation Ability to provide technical development plan and project estimations. Update training material and technical documentation Quality Assurance Able to create QA/testing strategy including test scripts and perform QA testing Work with UAT teams to ensure that work products meet desired objectives Review and provide test case feedback Additional Responsibilities Provide production support (on-call) Follow escalation procedures when required Qualifications Candidate must be able to develop efficient, maintainable code under the standards set forth by the technology team. Possess proficiency in technical and process problem solving, as well as root analysis Demonstrated experience of managing timely, effective development tasks, through collaboration with technical lead and project liaison, and effectively communicating development status as requested and required. Candidate must have demonstrated ability to create technical design and fully understand software development lifecycle (SDLC). Candidate must be able to collaborate on implementation solutions across functional teams. Demonstrated ability to manage and prioritize SNOW initiatives. Ability to communicate technical solutions to non-technical audience. Develop and effectively communicate project status/solution using such tools as project plans and Visio diagrams. Candidate must have demonstrated experience in providing excellent customer service, including (but not limited to): Successful management of client relationships Proficiency in written and verbal communications BA/BS degree in Computer Science, Information Systems, or related field 8+ years work experience in SNOW implementation Experience in creating technical design prior to development Additional Qualifications Must be customer service-oriented and can work independently. Effective communication skills to be successful with all levels of personnel, both in verbal and written modes. Diligence in all documentation and written communication. Organization skills to multi-task and to schedule work effectively. Must be able to work flexible hours as needed. Diversity & Inclusion A&Ms entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging workguided by A&Ms core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversityare the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our Inclusive Diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.,
Posted 2 weeks ago
5.0 - 10.0 years
6 - 12 Lacs
Dhule, Hyderabad, Chennai
Work from Office
We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage service offerings and their lifecycle Reporting and Analytics: Design, develop, and maintain reports and dashboards Analyze data to identify trends and insights Generate ad-hoc reports as needed Integration: Integrate ServiceNow with other systems and applications (e.g., Active Directory, email, etc.) Configure inbound and outbound integrations Upgrade and Patch Management: Plan and execute ServiceNow upgrades and patch installations Test and validate upgrades to ensure system stability Best Practices: Adhere to ServiceNow best practices and standards Stay up-to-date with the latest ServiceNow features and functionalities Required Skills and Qualifications: 5+ years of experience in ServiceNow administration Strong understanding of ITIL processes Expertise in ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Experience with ServiceNow scripting (JavaScript, Script Includes, etc.) Ability to troubleshoot and resolve technical issues Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified System Administrator) Experience with ServiceNow integration with other systems Knowledge of ITIL v4 Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Remote
Posted 2 weeks ago
2.0 - 6.0 years
6 - 10 Lacs
Bengaluru
Work from Office
We are seeking a highly skilled ServiceNow System Administrator to join our team. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and be able to effectively manage and administer the platform. Key Responsibilities: Platform Administration: Manage user access and permissions Configure and customize ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Implement and maintain workflows, business rules, and UI policies Troubleshoot and resolve system issues Monitor system performance and optimize as needed Service Catalog Management: Create, maintain, and publish service catalog items Configure approval workflows and notifications Manage service offerings and their lifecycle Reporting and Analytics: Design, develop, and maintain reports and dashboards Analyze data to identify trends and insights Generate ad-hoc reports as needed Integration: Integrate ServiceNow with other systems and applications (e.g., Active Directory, email, etc.) Configure inbound and outbound integrations Upgrade and Patch Management: Plan and execute ServiceNow upgrades and patch installations Test and validate upgrades to ensure system stability Best Practices: Adhere to ServiceNow best practices and standards Stay up-to-date with the latest ServiceNow features and functionalities Required Skills and Qualifications: 5+ years of experience in ServiceNow administration Strong understanding of ITIL processes Expertise in ServiceNow ITSM modules (Incident, Problem, Change, Service Request, etc.) Experience with ServiceNow scripting (JavaScript, Script Includes, etc.) Ability to troubleshoot and resolve technical issues Strong problem-solving and analytical skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Preferred Skills: ServiceNow certifications (e.g., Certified System Administrator) Experience with ServiceNow integration with other systems Knowledge of ITIL v4 Location: Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Remote
Posted 2 weeks ago
5.0 - 10.0 years
0 - 0 Lacs
Noida, New Delhi, Gurugram
Hybrid
ServiceNow - ITSM Developer/Implementation Specialist Job Summary: The candidate should be an engineering graduate/postgraduate from reputed institute and worked in IT software development related streams. This role will be responsible for working with business stakeholders to analyse and review detailed business and technical requirements and develop, implement technical solutions using the Service Now platform ITSM related modules. The ideal candidate has analytical skills, thinks "outside the box", and is naturally curious, highly collaborative, and has a passion for tackling complex data- centric problems. Job Description: • Design, Develop, Test, Configure, and integrate modules from ServiceNow with a focus on all ITSM modules - Incident, Request, Problem, Change, Knowledge, Portal, Flow Designer, CSDM. • Capture requirements from Business stakeholders & SMEs through demonstrations and workshops. • Co-ordinate with internal/external stakeholders for development of user stories, configurations and get it delivered on agreed timeline • Develop custom software/app solutions as required through scripting and software development • Prepare HLD/LLD, architecture design, technical documentations as specified and as internally required • Work with platform team to update technology direction and strategy, Manage BAU tasks. • Provide value-based assessments and workshops to help the maximize business results from ServiceNow software Profile Description: • At least 5+ years of ServiceNow ITSM, custom app development experience, configuring, and implementing ServiceNow ITSM modules, Portal, front-end. • Hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Std. Asset Management, Integration Hub, B2B integrations. • Deep understanding of REST, WSDL, JSON and ability to integrate with other third-party applications, data sources. • Develop & manage application code, user interfaces, and integration components. • Create and maintain necessary development documentation-project plan, technical design, developer notes, user manual etc. • Manages data with Tables, CMDB, Import Sets, and Update Sets. • Creates Workflow activities and approvals, Incident Form, Service Catalog / Service Requests, Approval flows, Service Portal Pages, Widgets, UI Macros - Complex catalog development. • Expertise in configuring UI Actions/UI Policy/ ACL/Client Scripts, Business Rules, Inbound Actions. Macros etc. CSS based UX/UI design & development, using Angular based Client-side & Server-side scripts, JavaScript, AJAX, HTML, CSS, JSON Web technologies. • Configure Performance Analytics, Reporting & Dashboards. Desired Credentials / Knowledge: • ServiceNow CIS-ITSM, CSA, CAD or any other mainline certification • NOW Platform Development & Administration • ITIL v4 Certified
Posted 2 weeks ago
5.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet Deliver No. Performance Parameter Measure 1. Contribution to customer projects Quality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT 2. Automation Process optimization, reduction in process/ steps, reduction in no. of tickets raised 3. Skill upgradation # of trainings & certifications completed, # of papers, articles written in a quarter Mandatory Skills: ServiceNow - IT Service Management . Experience5-8 Years . 60% development and 40% Lead the deliverables Technical competency Core ServiceNow Development Strong hands-on experience with ServiceNow CSM module. ITSM module (RITM, workflows), service portal experience preferred. Proficient in Client scripts, Business rules, UI policies, UI actions Flow Designer / Workflow / Scripted Flows Service Catalog & Request Management CMDB & Discovery integration Custom App Development Scoped applications Scripted REST APIs, Inbound/Outbound integrations MID server configurations Team Leadership Mentor and guide junior/mid-level developers Conduct peer reviews, enforce coding standards and best practices Solution Design Translate business requirements into technical solutions Design scalable, maintainable ITSM implementations Manage technical debt and roadmap alignment Have the ownership mindset with cross collaboration skills
Posted 2 weeks ago
8.0 - 13.0 years
20 - 35 Lacs
Bengaluru
Work from Office
Greetings from TCS!! TCS Hiring for ServiceNow Designer/Architect (ITSM) Job Title: ServiceNow Designer/Architect (ITSM) Location: Bangalore Experience Range: 8- 15 Years Minimum Qualification: 15 years of full-time education Experience with full suite of ITSM modules including Incident, Request, Problem, Change,Case management, Service Portal, Asset Management , CMDB, Discovery, Performance Analytics, ITBM Integrate ServiceNow applications with third applications using REST/SOAP APIs Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities Require strong debugging and troubleshooting skills To be proficient in understanding the end to end deployment process
Posted 3 weeks ago
4.0 - 8.0 years
7 - 16 Lacs
Pune
Work from Office
Immediate hiring for ServiceNow Developer 4 to 6 Years - Pune. Skills : Proficiency in ServiceNow development with scripting, workflows, integrations. Experience in Agile and waterfall technologies. ITSM and ITOM. Please share your cv to ranjitha@promantusinc.com Regards, Ranjitha 7619598141.
Posted 3 weeks ago
2.0 - 5.0 years
0 Lacs
Chennai
Work from Office
Preferred candidate profile Primary ServiceNow Platform Knowledge Incident & Case Management Configuration Scripting Proficiency REST/SOAP API Integrations Flow Designer / Workflow Design Custom Application Development Deployment / Configuration Support Secondary Service Catalog & UI Policy/Client Logic Reports / Dashboards / Notifications
Posted 3 weeks ago
3.0 - 7.0 years
8 - 14 Lacs
Bengaluru
Work from Office
Role & responsibilities : The ServiceNow GDN Associate Consultant is responsible for developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond Ideal candidate should have good design knowledge and be willing to research new solutions based on the requirements Development of ITSM & other modules GRC, SECOPS, HRSD, CSM, ITBM in ServiceNow Platform. Always follow best development practices during implementation. Support other developers in their work to integrate existing systems with Service Now Support business process owners in configuring the platform Administer the system Creating technical design document and writing Unit test cases Requirement: Candidate should have the ability to perform in a dynamically changing environment Minimum 2 years of implementation/customization experience on ServiceNow Exposure on ServiceNow integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL ITIL/ServiceNow certifications will be an added advantage. Excellent Communication Skills Must-Have Certifications Certified System Administrator (Desired) ITIL Certifications (Preferred) Other Service-Now Certifications (Preferred) Experience & Background B-Tech/BCA/MCA 2-4 years of IT industry experience. Minimum 1 year of implementation/customization experience on ServiceNow ITIL/ServiceNow certifications will be an added advantage. Exposure on Service Now integration protocols with other application/systems Excellent attention to details, ability to multitask, and effective time management skills Experience on Service portal shall be an advantage. Knowledge of web based development languages; specifically JavaScript, Ajax Exposure of ITSM Framework and ITIL Good Communication Skills
Posted 4 weeks ago
4.0 - 7.0 years
10 - 13 Lacs
Gurugram
Hybrid
Main Responsibilities: Write and run test plans and test cases based on design and business requirements. Do regression testing to ensure new updates dont break existing features. Document all test-related activities clearly. Find and report bugs. Work with client teams to complete integration and user testing. Build and use ATF (Automated Test Framework) in ServiceNow. Key Skills Needed: 4-6 years QA experience in ServiceNow . Practical experience with ATF(tool). Automatic Transmission Fluid Familiar with ServiceNow modules (e.g., ITSM, HRSD, CSM ). Can test APIs and integrations using POSTMAN (tool) Comfortable working in Agile teams. Strong communication and teamwork. Education: BE/BTech/BS, ME/MTech/MS or MCA and no-distance education Certification : ServiceNow Certified Administrator
Posted 1 month ago
8.0 - 9.0 years
25 - 27 Lacs
Noida
Work from Office
R JD-ServiceNow HRSD • Experience with the ServiceNow HR Service Delivery (HRSD) application • Knowledge of HR functions, processes, and best practices • Knowledge of Case Management, Knowledge Management best practices and design • Experience designing and/or implementing an HR Shared Services center • Should be ServiceNow HRSD Implementation specialist with sound knowledge integration with external systems using REST and Web services. OR CSM • Must have hands on standard CSM process implementation • ServiceNow in depth Process knowledge (CSM Process, integrations etc.) • Experience in ServiceNow Integrations with 3rd party tools using (web services, SOAP, email, MID, etc.) • Good understanding on Proactive customer service operations, Predictive Intelligence, PA, VA & Continual Improvement Management OR FSM • Working experience with FSM application on Work Order management, scheduling and dispatch • Configuring Field Agent activities ( Mobile & Desktop) • Configuring Field Service Business Process, Assignment, and Add-ons • Optimizing Scheduling, Dispatch, and Inventory Operations & Configuring Time Recording • Integrations with Applications and Data Sources. Process Integrations • Good Knowledge on Field Service Industry good practice Please Check the JD and Experience. if the Skills are Matched Please Share your Updated Resume. Note Looking for immediate joiners only Preferred candidate profile
Posted 1 month ago
5.0 - 8.0 years
15 - 16 Lacs
Chennai
Work from Office
Job Title: ServiceNow Developer Location: Onboarding Chennai 1 week then Remote - Stay by client ISource Services is hiring for one of their client for the position of ServiceNow Developer. Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms , Workflows / Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts. Develop and configure Notifications , UI Pages, UI Macros, ACLs, Transform Maps. Develop standards , process and support and maintenance of existing environment Develop use-case scenarios for Testing Assist with analyzing and converting business requirements to system requirements Work with stakeholders to design testing strategies for development, QA and UAT environments Working knowledge of ServiceNow release upgrade process for implementation. Integrate ServiceNow applications with third applications using REST / SOAP APIs Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advance scripting capabilities Require strong debugging and troubleshooting skill Experience with full suite of ITSM modules To be proficient in understanding the end to end deployment process. Qualifications : 4+ years overall work experience with 2+ years relevant experience with ServiceNow developing core ITSM modules including Incident, Problem, Change, CMDB, Notify, Asset Management, Service Portal, Agent Workspace ServiceNow Developer hands on experience. Experience with large scale, enterprise ITSM implementations Ability to prioritize multiple competing priorities in a fast-paced environment Experience designing, developing, implementing business applications in ITIL, CMDB, Service Catalog, Change Management, and Incident Management ITIL v4 certification ServiceNow Certified Implementation Specialist in respective module experience.
Posted 1 month ago
5.0 - 7.0 years
14 - 18 Lacs
Bengaluru
Remote
Job Title: ServiceNow Developer Location: Bangalore / Remote / Pan India ISource Services is hiring for one the of their client for the position of ServiceNow Developer. Key Responsibilities: ServiceNow Catalog Management Design, develop, and maintain ServiceNow catalogs. Platform Analytics & Reporting Work on KPI libraries, visualizations, CMS reporting, and custom dashboards. CMDB & Change Management Ensure effective change tracking and incident management. Flow & Business Rules Configure flow designers, subflows, custom workflows, ACLs, and business rules. Incident & Problem Management Handle ServiceNow incidents, problems, and escalations. Code Migration & Email Automation Manage ServiceNow code migration and set up automated email generation. Required Skills: ServiceNow Certified (Preferred) Hands-on expertise with ServiceNow administration and development. Dashboard & Report Configuration Experience in KPI dashboards, reporting, CMS reports. CMDB & ITSM Modules Strong knowledge of Configuration Management Database (CMDB), Change Management, Incident & Problem Management. Flow Designer & Business Rules Ability to create custom workflows, subflows, ACL configurations. Email & Automation Experience with email notifications, triggers, and automated reporting.
Posted 1 month ago
6.0 - 11.0 years
18 - 30 Lacs
Pune, Chennai, Bengaluru
Hybrid
Location - Pune, Chennai, Bangalore, Delhi NCR, Coimbatore, Mumbai, Hyderabad Job Description Advanced experience with Service Now implementations Strong technical knowledge in Scripting System Definition Business Rules Menus UI Forms UI Actions Content Management Imports Transforms Web Services and Notifications Developing designing configuring and rollout of new application modules workflows and catalog requests Experience with Business Rules Script Includes UI Actions Scheduled Jobs all scripted aspects of the Service Now system Experience with ServiceNow client and server-side JavaScript and the Service Now APIs Strong understanding of ITSM best practice processes must be self-motivated with a proven track record in ITSM technologies Experience in the development and implementation of Service Portal and Widgets Experience in Integration with third-party tools Experience with the development and implementation of ServiceNow ITSM modules Incident Management Problem Management Configuration Management Change Management Knowledge Management or other ITSM application Hands-on experience integrating multiple data sources into a unified ServiceNow CMDB as well as integrating data between Primary Skills Service Now implementation/Integration ServiceNow ITSM/ITOM/HRSD/GRC/SPM Module ServiceNow Scripting (Server/Client/Javascript) Secondary Skills CSA Certification is (Good to have) Workflow
Posted 1 month ago
8.0 - 13.0 years
8 - 18 Lacs
Hyderabad, Bhilai
Hybrid
Title: Senior ServiceNow Developer Exp: 8-15yrs Location: Hyd (Remote) should be willing to travel when required. As a Senior ServiceNow Developer, you'll be at the forefront of our ServiceNow initiatives. This includes: Designing, developing, and implementing robust ServiceNow solutions across various modules like ITSM, ITOM, HRSD, CSM, and custom applications, always keeping best practices in mind. Leading and mentoring our junior and mid-level ServiceNow developers in Bhilai. You'll provide invaluable guidance, conduct code reviews, and offer technical support to truly elevate their skills and get them interview-ready. Conducting training sessions and workshops for the Bhilai team, covering everything from specific ServiceNow modules to development methodologies and troubleshooting techniques. Collaborating closely with stakeholders to grasp business needs and translate them into effective ServiceNow solutions. Integrating ServiceNow with other platforms using various methods (REST, SOAP, Integrations Hub, you name it!). Creating and maintaining comprehensive technical documentation for all your ServiceNow implementations. Participating in the full software development lifecycle from gathering requirements to design, development, testing, deployment, and post-implementation support. Troubleshooting and resolving complex technical issues within ServiceNow instances, applications, and integrations. Staying ahead of the curve with the latest ServiceNow features and trends to continuously recommend improvements. Contributing to the ongoing refinement of our development processes and standards. We're looking for someone with a strong blend of technical prowess and a passion for mentorship. Heres what we need: A Bachelor's degree in Computer Science, IT, or a related field. ServiceNow Certified Application Developer (CAD) certification is non-negotiable. ServiceNow Certified System Administrator (CSA) certification is highly preferred. A minimum of 5+ years of hands-on experience as a ServiceNow Developer. Proven experience developing and implementing solutions across multiple ServiceNow modules (e.g., ITSM, ITOM, HRSD, CSM, GRC, SecOps). Strong command of JavaScript, HTML, CSS, AngularJS, and GlideScript. Extensive experience with ServiceNow development best practices, including scripting, workflow configuration, UI policies, client scripts, business rules, ACLs, and transform maps. Demonstrated experience with ServiceNow integrations (REST API, SOAP, JDBC, etc.). Excellent understanding of the ServiceNow platform architecture and data model. Solid grasp of ITIL principles and their application within ServiceNow. Exceptional problem-solving and analytical skills. Strong communication, interpersonal, and presentation skills. The ability to work independently and as part of a team, with a genuine commitment to mentoring and sharing your knowledge.
Posted 1 month ago
4.0 - 9.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Date 29 May 2025 Location: Bangalore, KA, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time ServiceNow Developer in Bangalore were looking for Your future role Take on a new challenge and apply your ServiceNow platform expertise in a new cutting-edge field. Youll work alongside innovative, collaborative, and dedicated teammates. You'll be at the forefront of configuring ServiceNow modules, ensuring they seamlessly transition into production environments. Day-to-day, youll work closely with teams across the business (Service Owners, IT, Operations), providing technical solutions and assisting with technical challenges, and much more. Youll specifically take care of workflow configuration, UI configuration (Service Portal), and client and server-side scripting, but also engage in the proactive management of repetitive incidents and major incidents in ServiceNow. Well look to you for: Implementing ServiceNow ITSM modules as a technical resource Design, development, and implementation of new applications on the ServiceNow platform Analysis of functional requirement specifications and proposing technical feasibility and solutions Mentoring field resources in implementation methodology and best practices Managing platform upgrades and maintenance Troubleshooting, diagnosing, and resolving issues collaboratively All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in Computer Science, IT, or a related field Total 4+years of experience into Servicenow Implementation Experience or understanding of ITSM applications (Incident, Problem, Change, etc.) Knowledge of ServiceNow platform development and custom solutions Familiarity with LDAP, VPN, SSL, SAML/SSO, and other related technologies A ServiceNow certification is an advantage Strong analytical and problem-solving skills Excellent communication and mentoring abilities Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with cutting-edge technology standards for digital mobility Collaborate with transverse teams and helpful colleagues Contribute to innovative projects that shape the future of transport Utilise our flexible working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership and advanced technical roles Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Posted 1 month ago
5.0 - 10.0 years
5 - 10 Lacs
Bengaluru / Bangalore, Karnataka, India
On-site
Job Summary 5 plus years of ServiceNow platform development experience 2 plus years of Experience in the SecOps, Knowledge on other module is plus (ITSM, CSM, ITBM, Custom Applications, Employee Service Center Portal and UI Builder) 2 plus years of experience with at least 1 scripting language such as JavaScript or AngularJS 1 plus years of experience working within an Agile development framework. Hands-on experience developing applications in ServiceNow Service portal framework. Hands-on experience with AngularJS, Service Portal widgets and pages Advanced level experience with ServiceNow primary toolset: Service portal Business rules Client scripts Script includes Script actions/events Import sets Export sets Asynchronous transformation
Posted 1 month ago
5.0 - 10.0 years
10 - 20 Lacs
Bengaluru
Work from Office
5 plus years of ServiceNow platform development experience 2 plus years of Experience in the SecOps, Knowledge on other module is plus (ITSM, CSM, ITBM, Custom Applications, Employee Service Center Portal and UI Builder) 2 plus years of experience with at least 1 scripting language such as JavaScript or AngularJS 1 plus years of experience working within an Agile development framework. Hands-on experience developing applications in ServiceNow Service portal framework. Hands-on experience with AngularJS, Service Portal widgets and pages Advanced level experience with ServiceNow primary toolset: Service portal Business rules Client scripts Script includes Script actions/events Import sets Export sets Asynchronous transformation Scripted REST Role & responsibilities If any candidate interested, share the CV ( madhumithak@sightspectrum.in) Preferred candidate profile
Posted 1 month ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
31458 Jobs | Dublin
Wipro
16542 Jobs | Bengaluru
EY
10788 Jobs | London
Accenture in India
10711 Jobs | Dublin 2
Amazon
8660 Jobs | Seattle,WA
Uplers
8559 Jobs | Ahmedabad
IBM
7988 Jobs | Armonk
Oracle
7535 Jobs | Redwood City
Muthoot FinCorp (MFL)
6170 Jobs | New Delhi
Capgemini
6091 Jobs | Paris,France