642 Itom Jobs - Page 17

raja.a@honeybeetechsolutions.com RESUME TO Position Name General ITSM Developer/ITOM Job No : TECM-14024 Position type: Permanent Total Exp: 5 - 8 Years Relevant Exp: 5 Years HBTS Budget: 30 LPA No of Position: 2 Notice Period: Immediate Asset: Laptop Mandatory for interview Work Location: Bangalore Work Type: WFO (5 Days) CVR Type: Internal CVR CVR Panel Name: Shilpa Gajjala Interview Rounds: 2 Rounds Interview Mode: Virtual in Teams Job Description Must have: Must Have General ITSM Developer/ITOM Salary Limit 30 LPA considering moderate ITOM(Discovery, Service Mapping) Note: Candidate should be 5+ years of experience. Note: Location is only Bangalore. Note: Do not process candidates with a maximum gap of 6 months. Note: Quality profiles - please process the profiles with good background and experience. Note: Immediate joiners we are looking, maximum 30 days of the notice period. Note: Share the profile in the below tracker with the JO / SO ID & band (U3 OR U4) mentioned. Note: While sharing the profiles please ensure the education should mentioned the year of graduation/ post-graduation, university name and the percentage of the candidates. Note: Please process only U3 and U4 band profiles. Band CTC Years of Exp U3 15 25 LPA 5+ U4 24- 29 LPA 8+ P1 30- 32 LPA 10+ P2 38 LPA 15+

Job Title: Application Designer ServiceNow ITSMLocation: Bengaluru Experience: 3+ Years Education: 15 Years Full-TimeJob SummaryWe are hiring an Application Designer with hands-on experience in ServiceNow ITSM to develop application solutions that align with business goals and improve user experience Key ResponsibilitiesDefine requirements and design functional solutionsCollaborate with teams to analyze business needsCustomize and maintain ServiceNow applications Implement best practices and ensure platform integrationConduct testing and provide technical supportRequired Skills Proficiency in ServiceNow ITSM Understanding of ITIL and ITSM processes Experience in ServiceNow customization and implementation

Roles and Responsibilities Design, develop, and implement ITSM solutions using ServiceNow platform. Collaborate with cross-functional teams to identify business requirements and design custom workflows. Integrate external systems with ServiceNow through APIs or other integration tools. Desired Candidate Profile 6-11 years of experience in ITSM development/IOTM implementation using ServiceNow platform.

About this role: Wells Fargo is seeking a senior Software Engineer We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Lead moderately complex initiatives and deliverables within technical domain environments Contribute to large scale planning of strategies Design, code, test, debug, and document for projects and programs associated with technology domain, including upgrades and deployments Review moderately complex technical challenges that require an in-depth evaluation of technologies and procedures Resolve moderately complex issues and lead a team to meet existing client needs or potential new clients needs while leveraging solid understanding of the function, policies, procedures, or compliance requirements Collaborate and consult with peers, colleagues, and mid-level managers to resolve technical challenges and achieve goals Lead projects and act as an escalation point, provide guidance and direction to less experienced staff Required Qualifications: 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: ServiceNow experience At least 4 years of development experience within ServiceNow. Experience with ITSM, ITOM, Discovery, CMDB, Integration Hub, and/or Event Management modules a big plus. At least 4 years of experience integrating ServiceNow with other systems via APIs and Integration Hub. Job Expectations: At least 3 years of experience with Flow Designer. Knowledge of ServiceNow functionality such as business rules, scripts, and Access Control List (ACL) rules. Knowledge of business analysis processes and concepts. Experience with Agile development processes and methodologies. Experience working in a global setting. Experience working with implementation partners and managed service providers. Bachelor's degree in computer science, Information Technology, or a related field. Ability to successfully lead a team and drive the success of ServiceNow initiatives. Proven ability to successfully work in a matrix team environment that presents significant change and tight timeframes. Excellent communication skills (both written and verbal) Strong interpersonal skills. Ability to build positive relationships with key stakeholders. Strong analytical and problem-solving skills. Ability to quickly learn new concepts and functionality as Morningstar expands our ServiceNow footprint. Focus on quality and attention to detail.

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex ‘how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

Overview 2 roles - Presales solution engineers Responsibilities known as a " Presales Consultant," "Sales Consultant," or “Sales Engineer” the Solution Consultant is responsible for leading the solution evaluation throughout the sales cycle and delivering thought leadership to companies to transform their customer’s experience. You will be responsible for developing innovative demonstrations and proof of concepts to prove the value of Salesforce solutions within the context of our customers needs. You will have a proven track record of building innovative multi-product solutions that co-exist with our customers existing environments. Being able to translate our customers business goals into a working demonstrable vision will be a key skill. Your Responsibilities To develop and present innovative customer solutions to key decision makers to address their business issues and needs whilst showing business value Coordinate and own the entire solution cycle through close collaboration with other Salesforce product teams. Industry experience, incorporating and developing a point of view based on Salesforce’s (or similar) solutions. To fully understand and clearly articulate the benefits of Salesforce to customers at all levels, examples include; Administration/IT Staff, managers and "C" level executives. Develop new go to market propositions that reflect changing market demands. Such as how AI can benefit our industries. Display initiative, and self-motivation while delivering high-quality results along with meeting all expectations for both internal and external customers. Have a strong interest in growing your career and participating in our internal training programs and mentorship initiatives. Personality Attributes/Experience Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.). This role is within our Automotive sector to help to lead UK OEM and Retailer organisations to implement Digital Transformation strategies and deliver more success to their customers. An understanding of these industries is essential. Awareness of industry trends, challenges, and common business solutions in use for both Auto OEMs and retailers. Track record of solution engineering, consultancy, or delivery for an enterprise software solution organisation that works within the Auto industry. We are open to a variety of backgrounds for the role. Solid oral, written, presentation and interpersonal communication and relationship skills. Proven time management skills in a dynamic team environment. Ability to work as part of a team to solve problems in multifaceted, energizing environments. Inquisitive, practical and passionate about technology and sharing knowledge. Likes to be the first to know something and to understand why and how things happen. Good at searching out information and experimenting likes to concentrate on a particular topic and solve puzzles. Good at explaining ideas and finding ways to keep people’s attention. Willing and able to travel as needed. hiring a ServiceNow Presales Solution Consultant to join their team in London. The successful candidate will drive enterprise-wide transformations, manage relationships with C-level executives and create innovative solutions that elevate the digital experience. Responsibilities As the ServiceNow Presales Solution Consultant, you will lead sal es and business development initiatives, uncovering new opportunities for ServiceNow solutions. Lead the pre-sales journey, from crafting proposals to negotiating contracts and securing sign-offs. Partner with sales teams to define and present ServiceNow solutions to potential clients. Serve as a trusted advisor to senior stakeholders, including C-suite executives and IT leaders. Build and maintain strong relationships with ServiceNow leadership and strategic partners for seamless collaboration. Collaborate with key business functions (e.g. HR, IT, customer service) to customize ServiceNow solutions for their specific needs. Stay up to date on market trends and ensure ServiceNow offerings are aligned with evolving business needs. Skillset Master’s or Bachelor’s degree in Information Technology or similar. Extensive knowledge of ITSM, ITOM, CSM, HRSD, Employee Service Center, Case & Knowledge Management and Performance Analytics. Proficient in system integration, data migration, automation, scripting and ServiceNow customization. Understanding of HR processes, employee engagement strategies and workflow design. Skilled in mapping customer journeys, improving service delivery and boosting customer satisfaction. Experienced in demonstrating the value of ServiceNow and advising clients on strategic implementation. Strong problem-solving abilities, with a knack for assessing business needs and proposing effective solutions. Proven experience in driving adoption of new technology and training end-users for smooth transitions. Capable of engaging with stakeholders up to the CXO level, simplifying technical concepts for non-technical audiences, and fostering collaboration across teams. Preferred CertificationsServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified Application Developer (CAD), Customer Service Management (CSM) / CRM, Human Resources Service Delivery (HRSD).

Overview Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas. Responsibilities Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas. Roles and Responsibilities Deliver end-to-end automated solutions which include technical implementation of the ServiceNow Platform, Core System, and Applications. Deliver a high level of knowledge and customer service within the ITOM Suite as well as CMDB Should know the offerings available with ServiceNow ITOM Suite as well as CMDB. Event Management, Discovery, Service Mapping and Orchestration Ability to architect, develop and convert customer legacy solutions into ServiceNow is a plus Implement IT Infrastructure Library (ITIL) processes, workflow customization, ticketing, process automation, report development, dashboard creation, and system configurations. Apply Agile software development practices for customizations to the platform and applications. Organizing and prioritizing development effort, interfacing with vendors and management, and potentially coordinating effort of additional administrators. Consider dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable. Effectively manage and execute high level tasks assigned via 'stories.' Assists junior analysts through project(s) lifecycles. Manages work against an often-demanding timeline Communicates professionally and effectively, through verbal and non-verbal methods with business professionals and clients daily System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP Flexible and has the ability to manage multiple projects concurrently Deep functional and technical knowledge of the ServiceNow and demonstrable experience with ServiceNow platform navigation, administration, configuration, and scripting Understanding of ITIL concepts and IT Service Management practices (ITIL v3 certification a plus) Understanding of Agile based approach to software development (SCRUM experience a plus) Ability to work remotely and largely unsupervised, and to deliver to written requirements Effective communication skills via verbal and non-verbal methods Strong attention to detail Problem solving ability. Secondary Skills Experience in ServiceNow (ITSM, ITAM, CSM, ITOM, IRM, CMDB) Understanding of the project delivery lifecycle and processes Practical experience in creation or modification of the relevant CSM, ITSM, ITAM, ITOM, IRM, toolset components Strong interpersonal skills with the ability to work well with all levels of staff Consultative and analytical approach Real world exposure to cloud technologies and S-a-a-S Proven experience implementing ITSM tools; demonstrated experience with Incident Management, Service Request Management, Problem Management, Change Management, Configuration Management and other ITIL process areas.

ITSM Module experince

Emergys Sherpa is hiring Service ITOM ServiceNow Developer Experience 4+years Location Pune Job Description: ServiceNow ITOM Specialist **Immediate joiners to 30 days notice** If you are interested kindly connect with me on email smitha.nair@emergys.com with your updated resume. E xp- 5-6- overall Location -Pune Job Description: ServiceNow ITOM Specialist Position Overview: We are seeking a skilled and proactive ServiceNow ITOM Developer with strong ITSM(CMDB) and integration skills for ITOM implementation, maintenance, and optimization of the ServiceNow ITOM (IT Operations Management) suite. This individual will work in a matrixed environment, collaborating closely with stakeholders across various teams to ensure alignment with business goals and IT strategies. The ideal candidate will have a strong understanding of the ServiceNow platform, networking concepts, and IT operations. They must possess excellent communication skills, assertiveness, and the ability to drive projects forward in a dynamic environment. Key Responsibilities: 1. Implementation and Maintenance: Continue the implementation of ServiceNow ITOM modules (e.g., Discovery, Service Mapping, Event Management, Cloud Management). Maintain and optimize existing ITOM functionalities to ensure reliability and performance. Ensure the platform aligns with best practices and organizational requirements. Troubleshoot and resolve issues related to Discovery, Service Mapping, Event Management, Cloud Management and work with the relevant team and ServiceNow support 2. System Integration and Networking: Integrate ServiceNow ITOM with other systems and tools used in the organization. Utilize knowledge of networking and IT infrastructure to support accurate discovery and service mapping. Troubleshoot and resolve issues related to integrations and platform functionality. 3. Stakeholder Collaboration: Work in a matrixed way with stakeholders across IT, business units, and external vendors. Understand and translate business needs into ITOM configurations and workflows. Provide guidance, training, and documentation to ensure stakeholder adoption and satisfaction. 4 Adhere to projects timelines and budgets. Communicate progress and challenges effectively to stakeholders and leadership. Proactively identify opportunities for process improvement and automation. 5. Documentation and Compliance: Maintain detailed documentation for configurations, workflows, and integrations. Ensure compliance with organizational standards and policies, including security and data governance. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). Strong understanding of ServiceNow ITOM suite, including Discovery, Service Mapping, Event Management and Patterns. Strong understanding of ServiceNow CMDB and IRE Experience with networking concepts (TCP/IP, DNS, firewalls) and IT infrastructure. Ability to work collaboratively in a matrixed environment with diverse teams. Proven problem-solving skills and a proactive mindset. Excellent communication skills in English , both written and verbal. Assertiveness and the ability to push initiatives forward in challenging scenarios. Preferred Qualifications: ServiceNow certifications in ITOM or related modules. Experience with cloud platforms (AWS, Azure, GCP) and their integration with ServiceNow. Knowledge of scripting (JavaScript, PowerShell) for automation within the ServiceNow platform. This is an excellent opportunity for a results-oriented professional to play a key role in advancing our IT operations management capabilities while collaborating with a dynamic team.

You can embrace, live and breathe our BMC values every day! You have either 2+ years experience in a presales capacity or relatable role. Ideally you would already be familiar with our ITSM/ITOM space, but don't worry if you're not, we have great enablement programs to bring you up to speed. You are business aware, curious by nature and are an everyday problem solver. You are a great storyteller and can articulate some overachievements through your professional or Personal experiences.

Provides courteous, efficient, and professional technical support by phone and email to customers across a broad range of industries. Develops competence and expertise in routine tasks, gaining specialized knowledge of the relevant BMC technologies. Troubleshoots intermediate to a complex range of problems, recommends appropriate actions and manages competing priorities, develops expertise in use of sophisticated tools, analysis of logs, and coordination with all available resources to resolve issues.. Uses professional concepts and company policies and procedures to solve a variety of problems of moderate - advanced scope, where analysis of situations or data requires a review of identifiable factors. Provides support case follow-up until resolution, ensuring proper escalation procedures are followed for unresolved issues. Uses written communication skills to update case documentation, manage customer expectations, consume, modify and create knowledge base articles. Escalates issues and works directly with Research and Development to resolve complex support problems. May work on customer support-related projects and other initiatives as assigned. Periodic weekend work will likely be required once appropriate levels of expertise are reached. To ensure you re set up for success, you will bring the following skillset & experience : 5+ years of related experience supporting software products, ideally in a Truesight, Netreo or Helix ITOM environment, with demonstrable knowledge of support processes and procedures, as well as a proven ability to describe and practical solutions to technical support problems. Highly motivated, independent and flexible, with strong team-directed abilities and a collaborative attitude. Ideally, exposure to the installation, configuration, administration and troubleshooting, or otherwise advanced use of, relevant BMC products like TrueSight Operations Management, Netreo or BMC Helix Operations Management, AIOps, Intelligent Integration, Intelligent Automation or any other BMC ITOM Products. The Ability to duplicate a customer's specific software error to define the cause. Experience debugging with software development tools. Strong verbal and written communication skills (English, with the possibility of other languages) and the ability to interpret and answer complex technical questions, provide customer follow-up and contribute to knowledge base content Key Skills Bachelor s Degree (BE/B.Tech/BCA/MCA) with 5-10 years of hands-on experience in IT. Minimum of 6+ years working directly in a Technical Support Role. - Unix/Linux System/security, Networking concept and basic scripting and Container/K8 knowledge (Support Profile) Added Advantage Working knowledge (hands-on experience) of BMC Products - TrueSight/Helix Operations Management, ITOM, Intelligent Integration, Intelligent Automation or AIOps (Service Monitoring), TrueSight Server Automation, Network Automation or TrueSight Orchestration or Netreo Hands-on experience in troubleshooting operating systems-related issues.

Aelum is seeking an experienced ServiceNow ITOM Consultant with 4 to 7 years of experience to join our remote team. This role focuses on assessing, configuring, and optimizing ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and CMDB, to enhance IT operations visibility and efficiency. The ideal candidate will have extensive hands-on experience with ServiceNow ITOM, a deep understanding of CMDB and Discovery processes, and the ability to deliver scalable solutions. Candidates will work remotely, collaborating with cross-functional teams to deliver high-quality ITOM solutions tailored to client needs. Mandatory ITOM Experience Minimum of 3 years of hands-on experience in ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and CMDB, is compulsory. Proven expertise in configuring and troubleshooting Discovery for automated CMDB population and Service Mapping for business service visibility. Experience optimizing CMDB health through data reconciliation, normalization, and integration with external systems. Responsibilities Assess, configure, and optimize ServiceNow ITOM modules, including Discovery, Service Mapping, Event Management, and CMDB. Conduct assessments of existing CMDB setups, identify gaps, and implement remediation plans to improve data accuracy and scalability. Configure and manage ServiceNow Discovery to automate the population of CMDB with accurate infrastructure and application data. Design and implement Service Mapping to create dynamic, accurate maps of business services and their dependencies. Set up Event Management to monitor and correlate events, ensuring proactive incident resolution. Integrate ITOM solutions with external systems using MID Servers, REST/SOAP APIs, or other integration methods. Customize ITOM functionalities using ServiceNow scripting (e.g., GlideRecord, Business Rules, Client Scripts). Develop and maintain technical documentation, including configuration details, assessment reports, and remediation plans. Collaborate with clients to align ITOM solutions with operational needs and ITIL processes. Troubleshoot and resolve issues related to Discovery, Service Mapping, Event Management, and CMDB. Stay informed about ServiceNow ITOM advancements and best practices to deliver cutting-edge solutions. Requirements Minimum of 5 years of hands-on experience with ServiceNow ITOM, with at least 3 years focused on Discovery, Service Mapping, Event Management, and CMDB. At least 5 years of overall experience in IT Operations or related fields. In-depth knowledge of CMDB data models, relationships, reconciliation, and data normalization processes. Proven expertise in configuring and troubleshooting ServiceNow Discovery for automated CMDB population. Experience with Service Mapping to map business services and their dependencies. Hands-on experience with Event Management setup and integration for proactive monitoring. Proficiency in ServiceNow scripting (e.g., GlideRecord, Business Rules) to customize ITOM solutions. Experience with ITOM integrations using MID Servers, REST/SOAP APIs, or other methods. Strong documentation skills to produce assessment reports, remediation plans, and technical guides. Familiarity with ITIL processes (e.g., Configuration Management, Event Management). Ability to work independently and collaborate effectively in a remote environment. ServiceNow certifications (e.g., Certified System Administrator, ITOM Implementation Specialist) are highly preferred.

Role & responsibilities Job Summary We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes. The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB). CMDB Management: Maintain and manage the Configuration Management Database (CMDB) within ServiceNow. Ensure the accuracy and integrity of CMDB data, implementing best practices and standards. Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information. Discovery and Service Mapping: Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information. Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration. Assist the CMDB Administrator with developing and maintain the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt. Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB. Strong hands-on experience in optimizing discovery, tailoring patterns and development. Validating discovery results and troubleshooting as required Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers Define, create, and manage Service Mapping infrastructure, including patterns. Work with support teams to identify, investigate and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected. Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB. General/Admin Assist with tasks related to implementing the ServiceNow application. Document procedures for the discovery, configuration management functions Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions Preferred candidate profile Qualifications: 1. Over 5+ years of working experience in ServiceNow 2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools 3. Solid understanding of Configuration Management practices and principles 4. Experience implementing ServiceNow Service Mapping 5. ITIL foundations certification preferred 6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally) 7. Effectively working under accelerated deadlines and working independently to complete objectives 8. Experience working in a team-oriented, collaborative environment with good interpersonal skill 9. Ability to translate business requirements into technical specifications and design. 10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision 11. Intelligent, motivated, and competitive with a roll-up-the-sleeves and get the job done” attitude 12. Ability to manage multiple simultaneous tasks within an open and interactive environment.

What you will do In this vital role you will be responsible for developing innovative self-service solutions for our global workforce and further enhancing our self-service automation built on the ServiceNow platform. As part of a scaled Agile product delivery team, the Developer works closely with product feature owners, project stakeholders, operational support teams, peer developers and testers to develop solutions to enhance self-service capabilities and solve business problems by identifying requirements, conducting feasibility analysis, proof of concepts and design sessions. The Developer serves as a subject matter expert on the design, integration and operability of solutions to support innovation initiatives with business partners and shared services technology teams. This role sits within the Digital, Technology and Innovation Infrastructure Automation product team and is tasked with delivering solutions that will integrate and facilitate the automation of various processes and enterprise systems. Please note, this is an onsite role based in Hyderabad. Key Responsibilities: Deliver outstanding self-service and automation experiences for our global workforce Create ServiceNow catalog items, workflows, and cross-platform API integrations Create and configure Business Rules, UI Policies, UI Actions, Client Scripts, REST APIs and ACLs including advanced scripting logic. Create and configure Notifications, UI pages, UI Macros, Script Includes, Formatters, etc. Create and maintain data integrations between ServiceNow and other systems Develop system integrations and process automation Participate in design review, client requirements sessions and development teams to deliver features and capabilities supporting automation initiatives Collaborate with product owners, stakeholders, testers and other developers to understand, estimate, prioritize and implement solutions Design, code, debug, document, deploy and maintain solutions in a highly efficient and effective manner Participate in problem analysis, code review, and system design Remain current on new technology and apply innovation to improve functionality Collaborate closely with stakeholders and team members to configure, improve and maintain current applications Work directly with users to resolve support issues within product team responsibilities Monitor health, performance and usage of developed solutions What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Masters degree and 0 to 2 years of experience in computer science, IT, or related field OR Bachelors degree and 2 to 5 years of experience in computer science, IT, or related field OR Diploma and 4 to 7 years of experience in computer science, IT, or related field Required Skills & Qualifications: 3+ years of deep hands-on experience with ServiceNow administration and development in two or more products: ITSM, ITBM, ITOM, GRC, HRSD, or Security Operations ServiceNow development using JavaScript, AngularJS, AJAX, HTML, CSS, and Bootstrap; Strong understanding of user-centered design and building scalable, high-performing web and mobile interfaces on the ServiceNow platform Experience creating and managing Scoped Applications Workflow automation and integration development using REST, SOAP, or MID servers Scripting skills in Python, Bash, or other programming languages Working in an Agile (SAFe, Scrum, and Kanban) environment Preferred Qualifications: Good-to-Have Skills: Experience with other configuration management tools (e.g., Puppet, Chef). Experience with Linux administration, scripting (Python, Bash), and CI/CD tools (GitHub Actions, CodePipeline, etc.) Experience with Terraform & CloudFormation for AWS infrastructure automation Knowledge of AWS Lambda and event-driven architectures. Exposure to multi-cloud environments (Azure, GCP) Experience operating within a validated systems environment (FDA, European Agency for the Evaluation of Medicinal Products, Ministry of Health, etc.) Professional Certifications (preferred): Service Now Certified System Administrator Service Now Certified Application Developer Service Now Certified Technical Architect Soft Skills: Strong analytical and problem-solving skills. Ability to work effectively with global, virtual teams Effective communication and collaboration with cross-functional teams. Ability to work in a fast-paced environment. Shift Information: This position is required to be onsite and participate in 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.

Location Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. You will be responsible for overseeing the application development process and ensuring successful project delivery. Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the application development process - Ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow - Strong understanding of IT operations management processes - Experience in designing and configuring applications - Knowledge of IT service management principles - Hands-on experience in leading application development projects Additional Information: - The candidate should have a minimum of 5 years of experience in ServiceNow - This position is based at our Bengaluru office - A 15 years full-time education is required Location- Pan India Email- maya@mounttalent.com

Hiring Sr ServiceNow Developer and Servicenow Architect Location:- Hyderabad Exp:-10+ Years Notice period:- Immediate to 10 Days Interested candidates can Send your resume to mkateru@vsoftconsulting.com

We are Organizing a walk-in Drive at Pune Location. Please find details below: Date- 14-June-25 Skill Network Admin Service Desk Network Security Oracle DBA Unix Admin Control M Admin Windows vmware ITOM BMC Remedy Things to carry for interview: 1 copy of an updated resume, Government ID proof with a copy, 1 passport size photo, TCS Application form.

Role & responsibilities Preferred candidate profile As a Senior ServiceNow Application Developer you will join a team of enthusiastic, eager to learn Platform-as-a-Service (PaaS) specialists. You will get to work in high impact and challenging projects at large national and international organizations in the financial, energy, telecom and high technology industries.. At Plat4mation you will be constantly challenged to think about innovating and improving our way of working, setting up best practices and being a thought leader in the company. What will you do? You implement platform applications and features that transform and optimize the way our customers’ business operate. Through innovation and the efforts of our multidisciplinary team, you contribute to changing people’s daily work life. You therefore be working hand in hand with platform consultants, developers, and solution architects. Join us and share your knowledge and experience to help further realize true flow experiences! Scope of work: Develop and implement New ServiceNow applications and integrations from inception to completion, tailored to the customer requirements. Develop workflows and scripts to personalize existing ServiceNow applications and automate and improve processes. Understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality solutions to our customers. Design quality features and think about how the applications and solutions will evolve in the future. Solving complex problems in a highly dynamic and agile environment. Having a strong focus on code quality and reusability. We ask A bachelor’s or master’s degree in Computer Science or related field. Min 5+ years of ServiceNow development experience with creating complex customer-facing web applications. Being able to transform customer requirements into a high level (architectural) solution or supporting model. Good understanding of service-oriented architecture, software application architecture and the ability to consult with customers about these topics. A minimum of 4 years’ experience with ServiceNow app development. Experience with web technologies JavaScript, ES5+, HTML, CSS/SCSS, SQL. Experience in one or more JavaScript frameworks like AngularJS or React is a plus. Knowledge of web-based protocols and standards (Web services, SOAP, REST, WSDL, XML). In-depth knowledge of data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations. Familiar with Scrum and Agile way of working and developments. Being able to lead small project teams is a plus. Result-oriented and good communication skills.

Alcor Solutions is seeking to hire a Senior ServiceNow Consultant with hands-on implementation experience in ITSM, ITOM and CMDB application. As a Senior ServiceNow Consultant at Alcor you will play a key role in designing, implementing, and optimizing ServiceNow solutions for our clients. Leveraging your expertise in ServiceNow platform capabilities, you will collaborate with cross-functional teams to understand client requirements and translate them into effective solutions that address business needs. Responsibilities: Lead the end-to-end implementation of ServiceNow solutions, including requirements gathering, design, configuration, testing, and deployment. Provide expert guidance and best practices to clients on ServiceNow platform capabilities, modules, and integrations. Collaborate with stakeholders to define and document business processes, workflows, and requirements. Configure ServiceNow applications, modules, and workflows to meet client needs. Develop customizations and integrations using ServiceNow APIs, scripting, and development tools. Conduct workshops, training sessions, and knowledge transfer sessions for clients and internal teams. Troubleshoot technical issues, perform root cause analysis, and implement corrective actions. Stay abreast of ServiceNow product updates, releases, and industry trends to provide recommendations for continuous improvement. Mentor junior team members and contribute to knowledge sharing initiatives. Requirements: Bachelors degree in computer science, Information Technology, or related field. •5+ years of experience in ServiceNow platform implementation and consulting. •In-depth knowledge of ServiceNow platform capabilities, including ITSM, ITOM, CMDB and Integrations. •Hands-on experience with ServiceNow configurations, customizations, and integrations. •Proficiency in ServiceNow scripting languages (JavaScript, Jelly, Glide), REST APIs, and web services. •Strong understanding of ITIL framework and ITSM best practices. •Excellent communication skills, with the ability to effectively interact with clients, stakeholders, and cross-functional teams. •Good to have ServiceNow certifications - Certified System Administrator (CSA) Certified Implementation Specialist (CIS), etc. •Proven track record of delivering successful ServiceNow projects on time and within budget.

Req ID: 325096 We are currently seeking a ServiceNow Senior Developer to join our team in Hyderabad, Telangana (IN-TG), India (IN). Platform Solution Consultant - ServiceNow Experience Level: 8+ years in ServiceNow development and consulting Domain ExpertiseITSM, ITOM, ITAM, Integrations, Flow Designer, Service Graph Connector, Advanced Scripting Role Overview: We are seeking a highly skilled ServiceNow Platform Solution Consultant with strong technical expertise in ServiceNow development, configuration, and solutioning. The ideal candidate will have extensive experience in ITSM, ITOM, ITAM, and advanced platform capabilities, including integrations, Flow Designer, Service Graph Connector, and scripting. You will be responsible for designing and implementing robust ServiceNow solutions, ensuring scalability, performance, and adherence to best practices. Key Responsibilities: ServiceNow Platform Expertise: -Design, develop, configure, and customize ServiceNow applications and modules, ensuring optimal performance and usability. -Implement ITSM, ITOM, and ITAM processes in ServiceNow, ensuring alignment with business needs. -Develop and enhance platform capabilities through client scripts, business rules, script includes, UI policies, and UI actions. -Deploy and configure Discovery, Service Mapping, Event Management, Cloud Management, and CMDB for ITOM solutions. -Implement Asset Management (HAM/SAM), License Management, and Lifecycle Management within ITAM. -Optimize CMDB health using best practices for data integrity, normalization, and reconciliation. -Develop and manage integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, Service Graph Connector, and MID Server. -Automate workflows using Flow Designer, Workflow Editor, and Orchestration. -Implement Secure integrations with third-party applications, including monitoring tools, cloud platforms (AWS, Azure, GCP), and enterprise applications (SAP, Workday, etc.). -Implement advanced scripting solutions using JavaScript, GlideScript, and AngularJS. -Develop custom applications, UI components, and portal widgets using ServiceNow"™s UI Builder and UI policies. -Optimize instance performance and troubleshoot complex issues related to scripts and configurations. ServiceNow Platform Governance & Best Practices: -Ensure platform governance by following coding standards, security policies, and instance performance best practices. -Conduct periodic instance health checks, upgrades, and performance tuning. -Implement ACLs, data security, and role-based access controls (RBAC). Preferred Qualifications: -ServiceNow CSA (Certified System Administrator) is required. -ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, or ITAM is a plus. -Experience with ServiceNow ATF (Automated Test Framework) and DevOps integrations. -Knowledge of Agile methodologies and ITIL best practices.

Req ID: 327600 We are currently seeking a ServiceNow Senior Consultant to join our team in Bangalore, Karntaka (IN-KA), India (IN). About the Role We are looking for a Technical Consultant to support the implementation and integration of ServiceNow modules, including ITSM, ITOM, Integrations, CMDB, and more. The ideal candidate will have hands-on experience in configuring and customizing ServiceNow solutions to meet client needs. Key Responsibilities Assist in the design and implementation of ServiceNow modules such as ITSM, ITOM, Integrations, and CMDB. Experience in working on ServiceNow Platform Upgrades and Cloning. Work closely with clients and stakeholders to understand their requirements and provide technical guidance. Develop and configure ServiceNow components, including workflows, scripts, and integrations. Conduct testing and validation of ServiceNow solutions to ensure they meet business requirements. Troubleshoot and resolve issues related to ServiceNow modules, providing timely support to clients. Create and maintain technical documentation for ServiceNow solutions. Collaborate with cross-functional teams to ensure seamless integration and data flow. Stay current with ServiceNow updates and best practices. Qualifications Bachelor"™s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in IT, with at least 3 years in a technical consulting role. Hands-on experience with ServiceNow modules (e.g., ITSM, ITOM, CMDB) and integration technologies (e.g., REST, SOAP, APIs). Strong problem-solving and troubleshooting skills. Excellent communication and client-facing skills. ServiceNow Certified System Administrator (CSA) or similar certification is a plus. Preferred Skills: Experience with scripting languages (e.g., JavaScript, Python). Knowledge of ITIL and ITSM processes. Familiarity with Agile and DevOps methodologies.

Req ID: 327606 We are currently seeking a Enterprise / Platform Architect to join our team in Bnagalore, Karntaka (IN-KA), India (IN). ServiceNow Technical Architect Experience Level: 8+ years in ServiceNow development & solutioning Domain Expertise: ITSM, ITOM, ITAM, ServiceNow Architecture, Performance Optimization Role Overview: As a ServiceNow Technical Architect, you will be responsible for designing and implementing complex ServiceNow solutions with a strong focus on scalability, best practices, and architecture. You will lead technical design discussions, guide junior developers, and ensure adherence to ServiceNow development standards. Key Responsibilities: "¢ Architect, develop, and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITAM. "¢ Lead complex scripting, automation, and custom application development. "¢ Define and enforce coding standards, security best practices, and governance frameworks. "¢ Implement advanced scripting using Glide APIs, JavaScript, AngularJS, and Jelly scripting. "¢ Design and optimize Flow Designer, Orchestration, and business process automation. "¢ Ensure optimal instance performance, security, and compliance. "¢ Lead integrations using IntegrationHub, REST/SOAP APIs, Service Graph Connector. "¢ Design enterprise-wide ServiceNow architecture, including data flows and integrations. "¢ Provide technical leadership, mentoring junior developers, and conducting code reviews. "¢ Define best practices for CI/CD pipelines, automated testing, and instance maintenance. Required Skills & Qualifications: "¢ 8+ years of hands-on ServiceNow experience, with expertise in ITSM, ITOM, ITAM. "¢ Strong understanding of ServiceNow architecture, scalability, and security best practices. "¢ Deep expertise in JavaScript, Glide APIs, Flow Designer, and Orchestration. "¢ Experience in ServiceNow integrations, including API security, OAuth, and third-party connectors. "¢ Experience with ServiceNow performance tuning, upgrade strategies, and DevOps pipelines. "¢ Strong leadership, mentoring, and stakeholder communication skills. Preferred Qualifications: "¢ ServiceNow CIS (Certified Implementation Specialist) in ITSM, ITOM, ITAM. "¢ ServiceNow CAD (Certified Application Developer) certification is a plus. "¢ Experience in ServiceNow CMDB health, data governance, and Service Mapping.

Req ID: 323010 We are currently seeking a ServicenowITSM/ITOM Lead consultant to join our team in Hyderabad, Telangana (IN-TG), India (IN). We are seeking an experienced and highly skilled ServiceNow Architect to join our team. The ideal candidate will have deep expertise in designing and implementing solutions using ServiceNow, with a focus on IT Service Management (ITSM) and IT Operations Management (ITOM). The architect will play a key role in defining and driving the overall architecture and integration of the ServiceNow platform to meet business objectives, ensuring scalability, performance, and reliability. Key Responsibilities: 1. Solution Architecture & Design: "¢ Design and implement scalable, reliable, and secure ServiceNow solutions aligned with ITSM and ITOM best practices. "¢ Translate business requirements into technical designs and architecture. "¢ Develop roadmaps for platform expansion, ensuring alignment with business goals. ITSM & ITOM Expertise: "¢ Lead the design, deployment, and optimization of ITSM modules (Incident, Problem, Change, Request, Knowledge, etc.). "¢ Implement and optimize ITOM solutions, including Discovery, Service Mapping, Event Management, Orchestration, and CMDB. "¢ Ensure integration and alignment between ITSM and ITOM processes for end-to-end service delivery. Platform Governance & Best Practices: "¢ Define governance processes, development standards, and technical best practices for the platform. "¢ Establish guardrails for platform performance, scalability, and maintainability. Integration and Automation: "¢ Integrate ServiceNow with third-party systems (e.g., monitoring tools, cloud providers, CI/CD pipelines). "¢ Leverage Flow Designer, Integration Hub, and other automation tools for streamlining workflows. Stakeholder Collaboration: "¢ Collaborate with business stakeholders, process owners, and technical teams to align platform capabilities with business needs. "¢ Provide technical leadership and guidance to ServiceNow developers and administrators. Continuous Improvement: "¢ Stay up-to-date with ServiceNow"™s latest releases and features, recommending adoption where applicable. "¢ Drive innovation by exploring new ServiceNow modules and solutions to enhance business outcomes. Required Skills and Experience: Technical Expertise: "¢ 8+ years of experience with ServiceNow, with at least 4 years in an architect role. "¢ Strong hands-on expertise in ITSM and ITOM modules, including CMDB design and maintenance. "¢ Experience with scripting languages (e.g., JavaScript, AngularJS) and development on the ServiceNow platform. "¢ Proficiency in MID Server configuration, ServiceNow Discovery, and Service Mapping. "¢ Experience with Event Management, Orchestration, and Cloud Management integrations. Architecture & Leadership: "¢ Proven ability to design and document architectural solutions for complex business requirements. "¢ Experience in platform upgrade planning and execution. "¢ Strong leadership and mentoring skills to guide technical teams. Integration & Automation: "¢ Experience with REST/SOAP APIs and integration with third-party systems. "¢ Hands-on experience with Flow Designer and Integration Hub. 4. Soft Skills: "¢ Excellent communication and presentation skills, capable of interacting with stakeholders at all levels. "¢ Strong analytical and problem-solving abilities. "¢ Ability to manage multiple priorities and deliver results under pressure. Preferred Qualifications: "¢ Certified ServiceNow System Administrator (CSA). "¢ Certified Implementation Specialist (CIS) in ITSM and/or ITOM. "¢ Experience with other ServiceNow modules (e.g., SecOps, HRSD, GRC, CSM) is a plus. "¢ Familiarity with Agile/Scrum methodologies. "¢ Cloud infrastructure knowledge (AWS, Azure, or GCP).

Req ID: 327603 We are currently seeking a Senior ServiceNow Consultant to join our team in Bangalore, Karntaka (IN-KA), India (IN). About the Role We are looking for a Technical Consultant to support the implementation and integration of ServiceNow modules, including ITSM, ITOM, Integrations, CMDB, and more. The ideal candidate will have hands-on experience in configuring and customizing ServiceNow solutions to meet client needs. Key Responsibilities Assist in the design and implementation of ServiceNow modules such as ITSM, ITOM, Integrations, and CMDB. Experience in working on ServiceNow Platform Upgrades and Cloning. Work closely with clients and stakeholders to understand their requirements and provide technical guidance. Develop and configure ServiceNow components, including workflows, scripts, and integrations. Conduct testing and validation of ServiceNow solutions to ensure they meet business requirements. Troubleshoot and resolve issues related to ServiceNow modules, providing timely support to clients. Create and maintain technical documentation for ServiceNow solutions. Collaborate with cross-functional teams to ensure seamless integration and data flow. Stay current with ServiceNow updates and best practices. Qualifications Bachelor"™s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in IT, with at least 3 years in a technical consulting role. Hands-on experience with ServiceNow modules (e.g., ITSM, ITOM, CMDB) and integration technologies (e.g., REST, SOAP, APIs). Strong problem-solving and troubleshooting skills. Excellent communication and client-facing skills. ServiceNow Certified System Administrator (CSA) or similar certification is a plus. Preferred Skills: Experience with scripting languages (e.g., JavaScript, Python). Knowledge of ITIL and ITSM processes. Familiarity with Agile and DevOps methodologies.

Job description, Hiring for ServiceNow with experience range 3-6 years Mandatory Skills: ServiceNow developer, ITOM Education: BE/B.Tech/MCA/M.Tech/MSc./MS Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!