205 Itam Jobs - Page 2

We are looking for a ServiceNow Lead to join our team and lead the design, development, and implementation of ServiceNow solutions for our ITSM tools. You will be responsible for translating business requirements into technical specifications, creating and maintaining ServiceNow applications and integrations, and ensuring best practices and standards are followed. You will also provide technical guidance and mentorship to other ServiceNow developers and consultants, and collaborate with project managers, business analysts, and stakeholders to deliver high-quality solutions. Role & responsibilities Design, develop, and implement ServiceNow solutions using ServiceNow Studio, Scripting, Workflow, APIs, and other tools. Configure and customize ServiceNow modules such as ITSM, ITOM, ITBM, HR, CSM, GRC, and others. Integrate ServiceNow with other systems and applications using REST, SOAP, MID Server, and other methods. Perform system administration, testing, debugging, and troubleshooting of ServiceNow applications and integrations. Lead and participate in design and code reviews, and ensure adherence to coding standards, best practices, and security guidelines. Provide technical leadership and mentorship to other ServiceNow developers and consultants. Communicate effectively with project managers, business analysts, and stakeholders to understand business requirements and provide technical solutions. Document and maintain technical specifications, design documents, user guides, and other project artifacts. Stay updated with the latest ServiceNow features, functionalities, and trends. Preferred candidate profile Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. At least 5 years of experience in ServiceNow development and architecture. ServiceNow Certified Application Developer and ServiceNow Certified System Administrator certifications. ServiceNow Certified Implementation Specialist Strong knowledge of ServiceNow platform, architecture, modules, and features. Proficient in ServiceNow Studio, Scripting, Workflow, APIs, and other development tools. Experience in configuring and customizing ServiceNow modules such as ITSM, ITOM, ITBM, HR, CSM, GRC, and others. Experience in integrating ServiceNow with other systems and applications using REST, SOAP, MID Server, and other methods. Experience in system administration, testing, debugging, and troubleshooting of ServiceNow applications and integrations. Excellent communication, presentation, and interpersonal skills. Ability to work independently and as part of a team. Ability to manage multiple projects and prioritize tasks. Ability to learn new technologies and adapt to changing requirements. Perks and benefits

About Us: We are an Australian born company with over 350 dedicated staff spread across Australia, India, Singapore, Hong Kong, and the Philippines. Our success stems from being recognized as the Asia Pacific & Japan, ServiceNow Elite partner of the year in 2019, 2020, and 2021. We prioritize a people-first culture characterized by trust-based and caring leadership, a supportive learning environment, continuous innovation, and providing opportunities for personal and professional growth. Our expertise lies in enterprise service management, digital and business transformation, Customer Experience, IT Transformation, Employee Service Experience, Integrated Risk Management, Innovation, and Organisational Change Management practices. Role Summary: As a key player in our multi-award-winning business, you will engage with various clients from commercial to enterprise settings, requiring a seamless ability to switch context and customers effortlessly. Your role will demand excellent ServiceNow Development skills, technical proficiency, and a proactive, pragmatic approach to delivering successful outcomes for our diverse customer base. You will be encouraged to explore new areas of growth and to enhance your consulting capabilities with the support of mentors, peers, and leaders. Main Responsibilities: - Participate in client workshops, requirement gathering, and solution provision. - Assist in functional and technical design workshops, including design specifications based on out-of-the-box functionality/customer requirements. - Contribute to process improvement automation and risk management. - Implement and deliver client solutions while adhering to ServiceNow technical best practices. - Act as an individual contributor or as part of a team on client engagements, guiding junior professionals. - Hands-on technical delivery of cost-effective ServiceNow solutions using various technical skills. - Ensure technical deliverables to customers are of high quality, on time, and deliver valued outcomes. - Mentor, provide feedback, and support other team members in new activities and product understanding. Skills Matrix: - Minimum of 3+ years" experience in ServiceNow Design and Development in a client-facing role. - Hands-on experience in various ServiceNow modules beyond ITSM. - Administration of ServiceNow instances, security management, workflow development, and integration with third-party applications/systems. - Integration of ServiceNow with other applications using Web-Services APIs. - Proficiency in scripting and front-end technologies. - Experience across multiple ServiceNow releases and Agile project methodologies. Qualifications & Certifications: - IT Degree or relevant tertiary education in Computer Science. - ServiceNow CSA + CIS ITSM certification. - ITIL Foundation Certified. Bonus Points: - Additional ServiceNow certifications. - Exposure to/general understanding of ServiceNow licensing.,

We are seeking a skilled ITSM / ITAM Implementation Lead with extensive experience in enterprise service management solutions. Your expertise will be crucial in implementing and integrating platforms like Atlassian JSM, Device42, Lansweeper, and cloud-based discovery tools. As the ITSM / ITAM Implementation Lead, you will play a key role in leading the requirements gathering and analysis for ITSM, ITAM, CMDB, and Asset Discovery platforms. Your responsibilities will include designing ITIL-compliant processes for incident, change, problem, and service request management, defining and implementing foundation data templates and process standards, and driving the implementation of various platforms. You will also be responsible for integrating ITSM platforms with other systems such as SIEM, SSO, SecOps, DevOps, and SAP, ensuring seamless integration with patch management, EDR tools, and security platforms. Additionally, you will design and execute data migration from legacy ITSM/CMDB systems to modern platforms and ensure data accuracy and integrity by reconciling asset discovery data with existing asset management systems. The ideal candidate for this role should have a minimum of 8 years of experience in Enterprise Service Management (ESM) implementations, with a strong command of ITIL practices and certification. You should have a proven track record of leading end-to-end project implementations as a Tech Lead, hands-on experience with Atlassian JSM, and experience in SSO integration and Atlassian Data Guard. Experience with asset discovery and management platforms like Lansweeper and Device42 is essential, along with a successful track record of delivering projects with a large number of assets. Experience in EOL/EOS Management, using platforms like Atlassian, Device42, or ServiceNow, asset discovery on cloud platforms, and working knowledge of integrating ITSM platforms are also desired qualifications. If you are looking to leverage your expertise in ITSM / ITAM implementations and have a passion for driving successful projects in complex enterprise environments, we encourage you to apply for this challenging and rewarding role.,

Role & responsibilities Minimum 5 years of hands-on experience with ServiceNow (ITSM and ITAM modules). Strong Experience of Business Process Management methodologies and frameworks. Experience designing and implementing ITIL-based service management processes. Knowledge of CMDB , Discovery , and Asset Lifecycle Management . Strong analytical and problem-solving skills. Ability to translate business needs into technical requirements. Experience with stakeholder management and cross-functional collaboration. ServiceNow System Administrator or ITSM Implementation certification preferred

Role & responsibilities ServiceNow requirements: Expert in platform architecture, leveraging the latest ServiceNow features efficiently. Expert in front-end and back-end technologies, including performance optimisation. Strategic oversight of ITSM practices, driving continuous improvements. Leadership in mobile strategy, enhancing user experience and accessibility. Expert in leveraging ITOM for business efficiency, master in CMDB structuring and data accuracy. Mastery over complex integrations, using state-of-the-art middleware technologies. Strategic view of ATF approach towards entire platform of ServiceNow. Experience in defining new processes and applications with 'testing first' approach. Governance of ServiceNow environments, setting standards for administration and development. Strategizes deadline management company-wide, mentors teams in problem-solving techniques. Preferred candidate profile Work Timing and Work Mode: UK hours (13:30 PM to 22:30 PM IST) (Hybrid)

About Us At Bank of America, you will be part of a team driven by a common purpose to enhance financial lives through the power of connections. Our commitment to Responsible Growth shapes how we operate and serve our clients, teammates, communities, and shareholders. To achieve Responsible Growth, we prioritize creating an inclusive and diverse workplace that values individuals from various backgrounds. We are dedicated to supporting our teammates and their families by providing competitive benefits that promote physical, emotional, and financial well-being. Bank of America emphasizes collaboration and flexibility, offering a diverse range of work arrangements suitable for different roles within the organization. Working with Bank of America provides you with a rewarding career path filled with opportunities for learning, growth, and impactful contributions. Join us to make a difference! Global Business Services Global Business Services at Bank of America delivers Technology and Operations services to various business units and support functions through a globally integrated delivery model. We are known for our operational excellence, innovation, risk management, and resiliency. In India, we operate as BA Continuum India Private Limited (BACI), a subsidiary of Bank of America Corporation, supporting Global Business Services operations in five locations. Process Overview The Global Technology Service Management team is responsible for designing, implementing, and managing next-generation Service Management solutions to ensure the delivery of stable and resilient technology services to customers and employees. Join us to be part of this exciting journey! Job Description Bank of America is in search of a skilled ServiceNow Senior Technical Architect (STA) to lead strategic internal projects. As an STA, you will drive the successful implementation and maintenance of end-to-end automated solutions for the bank. Your role will involve collaborating with the ServiceNow Global Development Team, focusing on complex feature design and addressing challenges related to platform scalability and implementation best practices. Key Responsibilities - Define and maintain the target architecture for product and platform features - Enforce platform engineering and development standards - Collaborate with development teams to ensure design and implementation align with the target state architecture - Manage ServiceNow code quality control processes - Guide development teams in utilizing platform development tools and features effectively - Assist in triaging and resolving features and integrations during all phases - Provide expertise on platform features and applications to anticipate work dependencies and advise on potential collision scenarios Requirements - Education: B.E/BTech in Computer Science, M.C.A. - Experience Range: 12-20 years - ServiceNow certifications: Certified Implementation Specialist in ITSM, Security Incident Response, Vulnerability Response, and Risk & Compliance - Foundational Skills: ServiceNow technical consulting and development experience, ITIL certification - Desired Skills: Experience with ServiceNow cloud platforms, IT lifecycle management, and system integration - Work Timings: 8.30 am - 5.30 pm or 2.30 pm - 11.30 am - Job Location: Chennai/Hyderabad Join Bank of America to be part of an innovative team driving Responsible Growth and making a positive impact on financial lives.,

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Imagine you're a superhero, with the power to transform businesses from ordinary to extraordinary. As a Business Process Consultant at Kyndryl, you'll be just that – a trusted advisor helping customers achieve their goals and surpass even their own expectations. As a Business Process Consultant, you will play a crucial role in helping our customers reach their full potential by developing process-driven solutions that drive measurable results. You will work closely with our customers to gain a deep understanding of their unique business needs, challenges, and opportunities. Armed with this knowledge, you will leverage your expertise in aligning processes to technology to design, develop, and deploy custom solutions that exceed their goals. You will be responsible for analyzing our customers' current business processes, identifying bottlenecks, inefficiencies, and areas for incremental improvement. With your strong analytical skills, you will recommend process changes, new technologies, or appropriate organizational changes that drive efficiency, reduce costs, and improve overall business performance. In this role, you will also develop a large-scale strategic vision and ensure that all new business processes align with it. You will manage sales processes beyond day-to-day procurement to maintain strong customer relations and ensure that all stakeholders are on board with the recommended solutions. At Kyndryl, we value collaboration and teamwork. As a Business Process Consultant, you will work closely with all stakeholders, including customers, project managers, and technical teams, to ensure that our solutions meet the highest standards of quality, efficiency, and effectiveness. Our consultants are restless for innovation. They are at the edge of technology, changing the way our customers implement business solutions – so, if you’re a problem-solver, an innovative thinker, and a self-starter with a passion high impact assignments which align technology to business outcomes, then we want to hear from you! Apply today to join our dynamic team that has a host of exciting projects and customers waiting for you to work with them to solve complex transformation puzzles through technology. We are seeking an experienced ServiceNow Asset Management Specialist to lead and optimize enterprise-wide asset management initiatives. The ideal candidate will have strong technical and process expertise across Asset Data Modeling, Asset Process Optimization, and both IT and OT Asset Management. This role requires a strategic thinker capable of designing scalable, compliant, and data-driven asset processes aligned with industry standards such as ITIL, ISO 19770, and CSDM (Common Service Data Model). Key Responsibilities We are seeking an experienced ServiceNow Asset Management Specialist to lead and optimize enterprise-wide asset management initiatives. The ideal candidate will have strong technical and process expertise across Asset Data Modeling, Asset Process Optimization, and both IT and OT Asset Management. This role requires a strategic thinker capable of designing scalable, compliant, and data-driven asset processes aligned with industry standards such as ITIL, ISO 19770, and CSDM (Common Service Data Model). Define and maintain asset data structures aligned with ServiceNow CMDB and CSDM. Ensure data model supports cross-domain asset visibility (hardware, software, OT, network). Evaluate existing ITAM and HAM processes. Conduct gap analyses and maturity assessments using frameworks such as Gartner’s ITAM maturity model. Design and implement Software Asset Management (SAM) processes for end-user and developer environments. Integrate with software discovery tools to ensure licensing compliance and optimization. Extend asset management practices into the OT and network infrastructure domains Coordinate with OT/ICS teams to harmonize IT and OT asset lifecycle tracking. Redesign ServiceNow asset workflows to improve lifecycle traceability, exception handling, and process automation. Collaborate with Process Owners and Governance to align workflows with compliance and audit readiness. Identify automation and improvement opportunities across the asset lifecycle (procurement to retirement). Leverage AI/ML and AIOps insights to enable predictive asset lifecycle interventions. Your Future at Kyndryl As a Business Process Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth. Who You Are You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. Required Technical and Professional Experience 12 + years hands on software development experience in ServiceNow, IT Asset Management with a focus on ServiceNow platform. Proven experience in implementing ServiceNow ITAM, HAM, SAM Pro, and CMDB modules. Deep understanding of asset lifecycle management across IT, software, and OT domains. Familiarity with industry standards: ITIL v4, ISO/IEC 19770, NIST CSF. Experience in working with cross-functional teams including IT Operations, Security, and Finance. Strong analytical, documentation, and stakeholder communication skills. Preferred Technical and Professional Experience ServiceNow Certified Implementation Specialist – SAM. Knowledge of discovery tools (e.g., ServiceNow Discovery, SCCM, Tanium, etc.) Experience with CSDM and data normalization techniques. Familiarity with automation and orchestration tools for asset tasks. Being You Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters At least 7-12 years of experience in ITAM Consulting, High Level Design and developing technical solutions using ServiceNow platform. At least 5+ years of experience in Design and Implementation of Service Now Software & IT Asset Management. Complete end to end knowledge on the Software and Hardware Asset Management Lifecycle. Understand the end-to-end Software Licensing model for ServiceNow. Responsible for Software Asset Management & ITAM activities. Works with Software asset librarians and SMEs to consolidate Software entitlement data. Ensure all relevant Software entitlement information (e.g. Publisher, Publisher part number, Version, Edition, Entitlement type, etc.) is available for better normalization results. Strong knowledge on ServiceNow modules like CMDB, Discovery and other ITSM applications. Monitors results of discovered software and fix any issues or anomalies identified. Monitor software from other sources e.g. SCCM, Flexera, etc are ingested into ServiceNow. Establish SaaS integrations with OOB connectors to ingest software usage information into ServiceNow. Establish Custom SaaS integrations where necessary to ingest software usage information into ServiceNow. Monitor reconciliation jobs and fix any issues or anomalies identified. Modify License workbench and OOB reports based on requirements or top publishers. Define process for reclamation of software to ensure software compliance. Must have integrated the ITAM with ITSM to develop an integrated solution. Must have a working experience on domain separated environments Participate in project activities including preparing project plans, assigning tasks, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy and delivering results on time. Create/Maintain ServiceNow SAM & HAM documentation/standard operating procedures documents. Writes and/or reviews system specifications, including output requirements, flow charts and technical diagrams. Must be ITIL Foundation / CSA certified. Certified CIS-ITSM / CIS-SAM / CIS-HAM preferred Mandatory Skills: ServiceNow - SaaS. Experience: 5-8 Years.

Senior ServiceNow Programmer Analyst Focus on Asset Management & Integrations We are seeking a Senior ServiceNow Programmer Analyst to support the Custom Apps and Solutions team. This is a hands-on development role, best suited for someone comfortable taking designs and turning them into scalable, supportable implementations. Youll collaborate closely with the project lead and be expected to bring ideas to the table, provide technical input, and contribute to shaping solid, maintainable solutions. This role focuses on building and enhancing ServiceNow capabilities around IT Asset Management, core ITSM modules, and platform integrations. You’ll work in an environment that values practical solutions, clean execution, and thoughtful collaboration. Key Responsibilities Implement and maintain functionality across ServiceNow modules, including IT Asset Management, CMDB, Incident, Request, Change, Knowledge, Service Catalog, and custom-scoped apps. Build and support REST-based integrations Develop user experiences and workflows using Flow Designer, App Engine Studio, Service Portal, and Now Experience UI components. Participate in design reviews and contribute to discussions that help refine implementation details and platform direction. Support instance upgrades, data quality efforts, and platform configuration management. Contribute to documentation, test planning, and operational support as needed. Required Qualifications 5+ years of hands-on ServiceNow development and administration experience. Strong working knowledge of Asset Management in any of the following areas: ITAM, HAM, EAM, or SAM. Experience developing with ServiceNow REST APIs and integrating with third-party systems. Familiarity with scoped application development and custom business logic. Ability to execute clean, maintainable solutions based on provided architecture and functional specs. Strong communication skills and ability to collaborate effectively across distributed teams. Preferred Qualifications ServiceNow certifications, such as CSA or CAD. Practical understanding of ITIL-based service delivery. Experience with Service Portal and custom UI components.

ServiceNow CMDB,ServiceNow ConnectedOps,ServiceNow CSM,ServiceNow DevOps,ServiceNow FSM,ServiceNow FSO,ServiceNow HRSD,ServiceNow ITAM-HAM,ServiceNow ITAM-SAM,ServiceNow ITOM-Discovery,ServiceNow ITOM-

Hiring fo CMM 5 Level Org.!!Good understand of IMAC & CMDB database and End user computing along with Asset management.1+ years experience in IT with preferable knowledge of HAM with asset IMAC & CMDB Required Candidate profile Designation:IT Asset Management Location:Goregaon,Mumbai Experience: 1 Year Qualifcation: BE, BTech, BSC, MCA, BCOM Mandatory: ITIL Foundation certification snehapawar@peshr.com/7021769496

You should have 3 to 6 years of experience and be based in either Pune or Bangalore for the permanent role of ServiceNow ITX at our company. We are looking for candidates with a B.E in Computer Science or IT / MCS/ MCA equivalent. Your main responsibilities will include supporting and maintaining all technical aspects of the ServiceNow platform, designing and developing both out-of-the-box (OOTB) and custom applications with a primary focus on ITX and HRSD development. You will also be responsible for collaborating with stakeholders during requirement gathering sessions, converting user stories into technical solutions, working independently with minimal supervision, testing new and existing functionality, documenting processes, and training end users and stakeholders. To be successful in this role, you should have at least 3 years of relevant experience in developing applications using the ServiceNow platform, expertise in at least one or two of the following areas: ITOM, ITAM, ITBM, HRSD, CSM, SPM, PPM, experience with the Now mobile app, and extensive experience creating custom Widgets using various technologies like HTML, CSS, Bootstrap, AngularJS, Server-Side scripting, Jelly Script, and jQuery. Additionally, you should have experience with integrations including AD, MID Server, and third-party tools using web services, SOAP, REST, etc., knowledge of Scoped applications and Service Portal, understanding of domain separation, excellent analytical, logical, communication, and problem-solving skills, ServiceNow CSA (Certified System Administrator) and ServiceNow Certified Application Developer certifications. It would be nice to have ITIL certification, relevant ServiceNow Certified Implementation specialist certification, and experience with agile development methods like SCRUM. DxSherpa Technologies is a global IT services company with headquarters in the US and India. As a ServiceNow-exclusive Premier partner, we serve medium to large enterprises across Asia, Europe, and North America. Our expertise lies in industries such as Manufacturing, Banking, Insurance, IT, and Healthcare. We have a dedicated team of 300+ consultants focused on helping clients create, streamline, and optimize IT, Customer, and Employee digital workflows on the ServiceNow platform. If you are interested in joining our team and contributing to our mission of simplifying and optimizing the path to Digital Transformation, please reach out to Leena Gangurde at leena.gangurde@vyomlabs.com.,

Role & responsibilities Minimum of 4 years of experience in ServiceNow development, implementation, and administration of HRSD /ITSM module Strong experience with JavaScript, HTML, CSS, Glide API, Jelly, and ServiceNow APIs Ability to analyze complex business requirements and provide technical solutions that align with ServiceNow best practices Experience in software development life cycle (SDLC) processes such as Agile, Waterfall, and Scrum methodologies Strong communication skills to effectively collaborate with project stakeholders Demonstrated expertise in leading a team of ServiceNow developers and administrators Experience in integrations with other enterprise systems Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc. ServiceNow certifications in HRSD will be added advantage.

Job Title: ServiceNow ITAM (HAM/SAM) Implementation Specialist Job Summary: We are seeking a skilled ServiceNow HAM/SAM Implementation Specialist to manage and optimize our IT asset lifecycle using the ServiceNow platform. The ideal candidate will have experience implementing and maintaining ServiceNow Hardware Asset Management and Software Asset Management modules, ensuring compliance, cost optimization, and efficient asset tracking. Key Responsibilities: Hardware Asset Management (HAM): • Implement and maintain the ServiceNow HAM module. • Manage asset lifecycle from procurement to disposal, ensuring accurate tracking of hardware assets. • Establish workflows for asset requests, approvals, deployments, and returns. • Maintain an accurate Configuration Management Database (CMDB) for hardware assets. • Develop asset audit processes to ensure data accuracy and compliance. Software Asset Management (SAM): • Configure and maintain the ServiceNow SAM module. • Track and manage software licenses, subscriptions, and usage across the organization. • Ensure compliance with software licensing agreements and avoid audit risks. • Optimize software spending by identifying unused licenses and ensuring efficient allocation. • Generate compliance and usage reports for stakeholders and audits. General Responsibilities: • Competent in creating and managing ITAM/ITOM dashboards, KPIs, and reporting. • Contribute and advocate Process design for Global Asset Management aligned with industry framework and best practices. • Collaborate with cross-functional teams to gather requirements and implement asset management process & solutions. • Monitor and resolve integration issues with other IT systems. • Design and maintain dashboards and reports for hardware and software assets. • Provide training and support to end-users on HAM/SAM processes and tools. • Stay updated on ServiceNow features and best practices for HAM and SAM. Qualifications: Education: • Bachelors degree in Computer Science, Information Technology, or related field (or equivalent work experience). Experience: • 5-7 years of experience in IT Asset Management. • Hands-on experience with ServiceNow HAM and SAM processes & modules • Knowledge of ITIL processes, especially asset and configuration management. • Experience with CMDB configuration and management. Skills and Competencies: • Create and manage custom scripts, workflows, and integrations using JavaScript and other relevant languages. • Implement and configure SAM and HAM modules to meet organizational needs. • Integrate ServiceNow with external systems via REST, SOAP, JDBC, and other technologies • Strong understanding of software licensing models (e.g., perpetual, subscription, SaaS). • Proficiency in ServiceNow administration, including workflow configuration and customizations. • Analytical mindset with strong problem-solving skills. • Excellent communication and stakeholder management abilities. • Ability to prioritize tasks and manage time effectively. Certifications (Preferred): • ServiceNow Certified Implementation Specialist – HAM or SAM. • ITIL Foundation Certification. • Certified Asset Management Professional (CAMP) or similar.

We are seeking a highly skilled and experienced Senior ServiceNow Developer to join our dynamic team. This role requires a seasoned professional capable of leading the development and implementation of solutions on the ServiceNow platform. The ideal candidate will be a team player, possess a customer-centric attitude, and have a proven track record of completing complex projects on time. Responsibilities Develop and maintain ServiceNow custom applications with a focus on UI/portal development, leveraging ServiceNow’s UI Builder and Seismic framework to enhance the user experience, as well as build reusable components for long-term scalability Design, build, and implement REST API integrations and advanced scripting configurations using ServiceNow’s Flow Designer, ensuring seamless back-end integration and process automation to meet business requirements Collaborate with cross-functional teams to analyze, design, and implement solutions, communicating effectively with team members and stakeholders, and ensuring a smooth development lifecycle Utilize modern UI frameworks and JavaScript expertise (including AngularJS and React) to build responsive, scalable web applications, ensuring high performance and adherence to componentization best-practice standards on the ServiceNow platform Maintain a high standard of code quality through the use of software development tools (e.g., IDEs, debuggers, build tools, and source control) while following the best practices of object-oriented design, data structure optimization, and design pattern implementation Requirements 4+ years of direct experience as a ServiceNow Application Developer Any module – ITSM/ITOM/ITAM/SecOps/CSM/SPM/HRSD/GRC Developing, configuring, and customizing the ServiceNow platform to fit business requirements Working knowledge of the ServiceNow App Engine, ServiceNow Studio, UI Builder, Workspaces, Integration Hub Proficiency with ServiceNow development, such as scripting, workflows, and integrations Experience with JavaScript scripting Writing clean, efficient, and maintainable code requires expertise to achieve Ability to work effectively in a team environment with aggressive deadlines and multiple priorities as well as the ability to work independently with minimal supervision while delivering results Excellent written and verbal communication skills

ServiceNow ITOM Implementation Specialist Job Summary: The candidate should be an engineering graduate/postgraduate from reputed institute and worked in IT software development related streams. This role will be responsible for working with business stakeholders to analyse and review detailed business and technical requirements and develop, implement technical solutions using the Service Now platform - IT Operations Management & IT Asset Management (ITOM/ITAM) related modules such as – CMDB, CSDM, Discovery, Service Map, Event/Alert Management, Software Asset Management, Hardware Asset Management, Integration Hub. The ideal candidate has strong technical, analytical skills, thinks "outside the box", and is naturally curious, highly collaborative, and has a passion for tackling complex problems. Job Description: • Design, Develop, Test, Configure business requirement on ServiceNow platform with a focus on ITOM and ITAM modules, CMDB, CSDM, Discovery, Service Maps , Event/Alert Management Asset Management, Performance Analytics, AIOps, Predictive Intelligence, Integration Hub. Also, added advantage if well versed with design & development of ITSM modules – Incident, Request, Change Management. • Capture requirements from Business stakeholders & SMEs through demonstrations and workshops. • Co-ordinate with internal/external stakeholders for development of user stories, configurations and get it delivered on agreed timeline • Configure modules, develop custom solutions as required through scripting and software development • Prepare HLD/LLD, architecture design, technical documentations as specified and as internally required • Work with platform team to update technology direction and strategy, Manage BAU tasks. • Provide value-based assessments and workshops to help the maximize business results from ServiceNow software Profile Description: • At least 5+ years of experience in IT software, custom app development, with minimum 5 years in ServiceNow implementations, system integrations and development of ITOM, ITAM, modules. • Hands-on developer experience in scripting, unit testing of NOW platform features, System Integrations (REST/SOAP) • Expert knowledge on configuring CMDB, CSDM model, configure Discovery, Service Mappings with Impact, Root Cause Analysis. • Expert knowledge on Event, Alert, Incident Management rules. Event, Alert mapping with monitoring sources, Know-how of Alert Intelligence, Predictive AIOps, Manual, Automated Service Mappings. • Experience in configuring and managing ITAM - Software Asset Management, Hardware Asset Management and asset workflow and lifecycle management. • Develop custom flows and applications using Integration Hub, Flow Designer, ServiceNow App Engine. • Deep understanding of REST, WSDL, JSON and ability to integrate with third-party applications, data sources. • Manages CMDB & Asset foundation data tables, CMDB, Import Sets, and Update Sets. • Expertise in configuring UI Actions/ UI Policy ACL, etc. Hands-on with Angular based Client-side & Server-side scripts, Business Rules, Glide Scripting, JavaScript, AJAX, HTML, CSS, JSON Web technologies. • Experience with Performance Analytics, Predictive Intelligence and designing KPI driven Reporting & Dashboards. • Develop & manage application code, user interfaces, and integration components. • Create and maintain necessary development documentation-project plan, technical design, developer notes, user manual etc. Desired Credentials / Knowledge: [Type here] • CIS-ITOM, CIS-Discovery, CIS-CMDB, CIS-Event / CSA • CIS – HAM, CIS-SAM (Optional) • NOW Platform Development & Implementation • ITIL Certified

ServiceNow - ITSM Developer/Implementation Specialist Job Summary: The candidate should be an engineering graduate/postgraduate from reputed institute and worked in IT software development related streams. This role will be responsible for working with business stakeholders to analyse and review detailed business and technical requirements and develop, implement technical solutions using the Service Now platform ITSM related modules. The ideal candidate has analytical skills, thinks "outside the box", and is naturally curious, highly collaborative, and has a passion for tackling complex data- centric problems. Job Description: • Design, Develop, Test, Configure, and integrate modules from ServiceNow with a focus on all ITSM modules - Incident, Request, Problem, Change, Knowledge, Portal, Flow Designer, CSDM. • Capture requirements from Business stakeholders & SMEs through demonstrations and workshops. • Co-ordinate with internal/external stakeholders for development of user stories, configurations and get it delivered on agreed timeline • Develop custom software/app solutions as required through scripting and software development • Prepare HLD/LLD, architecture design, technical documentations as specified and as internally required • Work with platform team to update technology direction and strategy, Manage BAU tasks. • Provide value-based assessments and workshops to help the maximize business results from ServiceNow software Profile Description: • At least 5+ years of ServiceNow ITSM, custom app development experience, configuring, and implementing ServiceNow ITSM modules, Portal, front-end. • Hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Std. Asset Management, Integration Hub, B2B integrations. • Deep understanding of REST, WSDL, JSON and ability to integrate with other third-party applications, data sources. • Develop & manage application code, user interfaces, and integration components. • Create and maintain necessary development documentation-project plan, technical design, developer notes, user manual etc. • Manages data with Tables, CMDB, Import Sets, and Update Sets. • Creates Workflow activities and approvals, Incident Form, Service Catalog / Service Requests, Approval flows, Service Portal Pages, Widgets, UI Macros - Complex catalog development. • Expertise in configuring UI Actions/UI Policy/ ACL/Client Scripts, Business Rules, Inbound Actions. Macros etc. CSS based UX/UI design & development, using Angular based Client-side & Server-side scripts, JavaScript, AJAX, HTML, CSS, JSON Web technologies. • Configure Performance Analytics, Reporting & Dashboards. Desired Credentials / Knowledge: • ServiceNow CIS-ITSM, CSA, CAD or any other mainline certification • NOW Platform Development & Administration • ITIL v4 Certified

Senior ServiceNow ITAM Process Architect NTT DATA is looking for an exceptional Senior ServiceNow Process Architect to add to our Business Process Consulting organization. Youll be responsible for setting the stage for our engagements by partnering with our clients to serve as a trusted advisor. You’ll work as part of the project leadership team to help define the client’s ServiceNow transformation through gathering requirements aligned with process and platform best practices. Why we think this position is great: Your experience will be leveraged as part of the core delivery team to work with IT business leaders and process owners to impact and optimize their business process operations. You will have the opportunity to continue to grow and expand your consulting, collaboration, and communication skills by leading client and internal meetings. You will use your knowledge and creativity to create dynamic collateral in the form of client workshop presentations and process workflows, as well as delivery tools, aids, marketing, and training materials used for our clients. Our Business Process team has ample opportunity for growth and a strong emphasis on continual improvement. Primary Responsibilities: • Work closely with our clients to determine strategies for increased solutions adoption and organizational readiness • Leading functional discovery and process workshops and working sessions leveraging the NTT methodology • Defining industry and client specific business process solutions while identifying opportunities and advising on all things business process related to ServiceNow implementation projects • Furthering your ServiceNow Expertise by developing knowledge on multiple practices within the ServiceNow platform Basic Qualifications: • 4+ years of hands on ServiceNow experience, specifically in ITAM • 3+ years of experience leading business process design workshops to elicit client requirements, specifically related to ITAM Preferred Qualifications: • ITIL Foundations • ServiceNow Certified System Administrator Certification • ServiceNow additional practice areas such as SPM, HSRD, CSM, ITSM, SAM, ITBM, ITOM, Service Portal (UX Deign), etc. preferred but not required.

Position Overview This position serves as the technical lead for the IT Asset Management (ITAM) domain within Client's "ServiceNow Implementation" project. This role is responsible for designing the overall architecture and overseeing the technical implementation of the ServiceNow ITAM Professional solution to establish an integrated ITAM foundation across Client's global organization. Roles & Responsibilities ITAM Solution Architecture Design: Analyze Client's asset management requirements to design an optimal solution architecture based on the ServiceNow ITAM Professional module. Design the entire lifecycle management process (Request Receipt Return Disposal) for assets, including hardware, software, and non-IT assets. Incorporate multi-language support and requirements for segregated/unified asset data views by legal entity to support global operations. Design the Configuration Management Database (CMDB) as the foundation for ITAM and define its relationship with asset data. System Integration and Data Consolidation: Design the architecture for integrating with the SAP system to synchronize asset accounting information. Develop a plan to link asset data with user HR/organizational information by integrating with Workday. Design the architecture to automatically discover and update asset information by integrating ServiceNow with existing asset inventory tools such as SCCM, JAMF, and Intune. Data Migration and Validation: Develop and lead the execution of a data migration strategy to transfer data from Client's existing asset management systems to the new ServiceNow ITAM system. Validate the integrity of the migrated data, which includes hardware, software, and office equipment. Lead and Support Technical Implementation: Design functionalities to support physical inventory counts using QR/barcode scanning.' Design an integrated user interface and portal that allows users to view their assigned assets and submit IT asset-related requests. Design reports and dashboards that provide statistics on asset holdings by type, organization, and legal entity. Resolve technical issues within the ITAM project and provide clear guidance to the development team to ensure successful project completion. Required Qualifications: Over 5 years of experience on ITAM solution on the ServiceNow platform. In-depth understanding and hands-on project design experience with the ServiceNow ITAM Professional module (including HAM and SAM). Strong understanding of CMDB design and data modeling. Experience with SAP (for asset accounting) and Workday (for HR information) integration projects. Experience in planning and executing data migration from legacy systems to ServiceNow. Excellent problem-solving and communication skills. Skills Required: ServiceNow CIS-Hardware Asset Management (HAM) or CIS-Software Asset Management (SAM) certification. Experience with integrating endpoint management solutions such as SCCM, JAMF, and Intune. Experience executing ITAM projects in a global corporate environment. Project experience in the gaming or IT/cloud industry. Business-level proficiency in both Korean and English to facilitate communication with global and domestic stakeholders. How You’ll Grow at In Time Tec In Time Tec, has made significant investments to create a stimulating environment for its people to grow. We want each of our employees to grow in their way and play their roles while honing their ownership abilities. As part of those efforts, we provide our professionals with a range of educational opportunities to help them grow in their career. Our guiding principles of leadership, trust, transparency, and integrity serve as the foundation for everything we do and every success we achieve. We are proud of these fundamental principles since they demonstrate our dedication towards them as a “One Team”. We value every individual by giving them the freedom to make daily decisions that can support their health, well-being, confidence, and awareness. Our leadership team is there to offer the safe base by giving the right budding environment, instruction, tools, and chances necessary for your professional development in achieving your goals. Our people and culture work together in a collaborative environment, making In Time Tec a thriving place to work. You can find out more about Life at In Time Tec here.

Essential Requirements: BE/B. Tech (minimum), MBA (IT/Operations) is preferred Minimum IT experience required is 8 – 10 years out of which at least 5 – 7 years in ServiceNow functional consulting domain Hands-on work experience as Functional Consultant on ServiceNow ServiceNow Certified System Administrator (CSA) and/or ServiceNow CIS (any) Strong oral and written communication skills with the ability to communicate technical information in non-technical language Proven people management skills for 8 – 10 people team Excellent English communication skills, both written and verbal, including business writing skills Experience of performance data analysis of ITIL® processes Ability to work with all levels of client and internal resources Ability to organize, delegate, and leverage resources to accomplish objectives Supervisory skills and the ability to leverage support from other parts of the organization Organizational and time management skills Roles and Responsibilities Role Overview ServiceNow Functional Consultant, a self-driven individual who would be responsible for providing functional consulting for various applications, suites or platforms utilizing tools like ServiceNow® while analyzing current operational business/IT processes; assessment & designing or redesigning of these processes & functionalities to drive significant improvements in productivity, quality & service while working closely with business stakeholders and technical teams to specify and deliver new/enhanced processes. Job Description: Implement/Standardize/Optimize various business or IT (Service Management) processes and functions for a large customer environment where IT services may get offered by multiple service providers Plan end-to-end Enterprise Service Management or ServiceNow CoE function implementation considering various business and strategic scenarios Reengineer existing processes and design new processes to dramatically improve productivity, quality and service, ensuring appropriate stakeholder input and buy-in Lead functional enterprise service management processes implementations for designed/re-designed processes using tools like ServiceNow Work on Business Requirements Documents (BRDs), High/Low Level Design Documents (HLDs/LLDs), Functional Requirements Specifications (FRS), User Stories, Test Scripts, Training Guides, HOTS etc. Work closely with ServiceNow® technical team to implement the desired processes using Agile approach Support process and tool implementation through appropriate documentation for processes, functionalities, test scripts and training material etc. Conduct operational training and follow organizational change management process Implement KPI measurement & reporting Desired Skills: ServiceNow Functional Consulting experience for either of ServiceNow suites as ITSM, SPM, HRSD, ITOM, ITAM, SecOps, IRM, Custom Apps etc. ITIL® Intermediate or Expert certified Strong customer service orientation Passion for analyzing problems & designing creative solutions in the form of process design and automation, driving continuous performance improvement Comfortable with and effective using MS Office applications including Visio Close attention to detail and accuracy Deadline driven and results oriented Flexible attitude and ability to interact with a diverse business user community and changing environment; comfortable with and excited about being part of the driving force behind change management

Life on the team Are you detail-oriented and passionate about managing IT assets effectively throughout their lifecycle? As part of our Asset Management team, youll play a vital role in managing the full lifecycle of IT assetsensuring accurate inventory, efficient deployment, and responsible disposal if required. If you're driven by process, compliance, and operational excellence, this is the perfect opportunity to grow your career. What youll do: Manage the end-to-end lifecycle of IT assets (procurement to disposal) in accordance with company policies and industry standards. Maintain accurate records of IT assets using ServiceNow or similar asset management tools. Oversee inventory to track quantities, locations, and statuses of all devices including laptops, desktops, and mobile equipment. Generate regular reports on asset inventory, procurement status, and lifecycle metrics using Excel (PivotTables, VLOOKUP, advanced formulas). Conduct periodic audits and reconciliations to ensure data accuracy and compliance. Coordinate with vendors and logistics partners to ensure timely delivery and collection of IT assets. Support asset deployment to end users and manage proper disposal or recycling of retired devices. Collaborate with IT support teams to resolve hardware-related issues, including failures, replacements, and repairs. Ensure compliance with ITIL standards, particularly in asset and configuration management. Provide timely documentation and reporting for stakeholders and audits. What you’ll need Experience: Associate Technical Analyst (ATA): 1–3 years in IT Asset Management with DLM experience Education: BCA, BSc, or BCom. Skills: Advanced Excel proficiency (PivotTables, VLOOKUP, advanced formulas). Strong knowledge of IT asset lifecycle management. Experience with IT asset audits and reconciliations. Familiarity with ServiceNow or equivalent ITAM tools. Understanding of ITIL practices in asset and configuration management. Effective coordination with vendors and logistics. Strong documentation and reporting abilities. Excellent communication and collaboration skills. About us With over 20,000 employees globally, we are at the heart of digitisation—supporting some of the world’s most recognised organisations in managing their IT infrastructure across more than 70 countries. We guide our clients through IT strategy, implement the best technologies, and enable digital transformation at scale. Learning and development We believe our people are our greatest asset. That’s why we offer coaching, mentoring, professional certifications, and global opportunities. Whether you want to deepen your current expertise or explore new areas of the business, we’ll support you every step of the way. Our leaders invest in your development and help unlock your full potential. You belong We are committed to building an inclusive, supportive, and diverse workplace. We celebrate the unique experiences and perspectives every team member brings. We want you to feel empowered, respected, and like you truly belong here. Your application is evaluated solely on merit—regardless of your age, disability, ethnicity, gender identity, faith, or orientation. We are proud to be a Disability Confident Employer and encourage applications from individuals with disabilities. If you meet the essential requirements, we guarantee you an interview.

Dear Professional, Greetings from TATA CONSULTANCY SERVICES LIMITED!!! Thank you for exploring career opportunities with Asia's largest IT company Exciting # Job Opportunities for # Experienced Professionals TCS is Hiring SERVICENOW ITAM DEVELOPER Role : IT Asset Management Developer Total Experience Range: 5- 12 years Mode of Interview: ONLINE

Provide Tier 1 & 2 IT support (hardware, software, network – Windows/Mac) Administer Microsoft 365 applications Troubleshoot & support video conferencing systems ( Teams, Zoom, Webex) Perform basic LAN/WAN & wireless troubleshooting, IP configuration

Responsibilities Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of the ServiceNow platform. • Perform development and configuration of a variety of areas including, but not limited to Incident, Service Catalog, Problem, Change, Knowledge, Asset Management, Configuration Management (CMDB), Reporting, Agent Workspace and Employee Center. • Create/configure and write advanced scripting in Business Rules, Script Includes, REST API, UI Policies, Client Scripts, ACLs, Notifications, UI Pages, UI Macros, and SLAs/OLAs. • Integrations knowledge using REST, SOAP • Hands-on Experience on Service Portal • Hands-on Experience on Performance Analytics • Have knowledge on workflow build or modify workflows and/or Flow Designer based on the requirements • Provide technical support assistance to diagnose and resolve issues and troubleshoot complex how to’ questions. • Define complex application development administration and programming standards. • Works collaboratively with peers to coordinate the overall delivery of technology solutions to the business groups. • Support and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents. • Experience in implementation of ServiceNow HAMPro, SAMPro, Discovery, Integration Hub is an added advantage • You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs • You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements. • You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives • You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: 3 to 5 years of experience as ServiceNow Developer (implementation role). • Good knowledge of ServiceNow and ITIL. • Understanding Scrum Methodology. • Strong engagement, communication and facilitation skills. • ServiceNow Certified System Administration Technical and Professional Requirements: Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Preferred Skills: Technology->Infra_ToolAdministration-ITSM->ServiceNow Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD Technology->Infra_ToolAdministration-ITSM->ServiceNow-CSM Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITAM

Educational Bachelor of Engineering,Master Of Engineering Service Line Cloud & Infrastructure Services Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team, your primary role would be to get to the heart of customer issues, diagnose problem areas, design innovative solutions and facilitate deployment resulting in client delight. You will develop a proposal by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise. You will plan the activities of configuration, configure the product as per the design, conduct conference room pilots and will assist in resolving any queries related to requirements and solution design You will conduct solution/product demonstrations, POC/Proof of Technology workshops and prepare effort estimates which suit the customer budgetary requirements and are in line with organization’s financial guidelines Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Additional Responsibilities: Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes, identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Technical and Professional : Primary skills:Technology-Infra_ToolAdministration-ITSM-ServiceNow,Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM,Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Preferred Skills: Technology-Infra_ToolAdministration-ITSM-ServiceNow Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITOM Technology-Infra_ToolAdministration-ITSM-ServiceNow-HRSD Technology-Infra_ToolAdministration-ITSM-ServiceNow-CSM Technology-Infra_ToolAdministration-ITSM-ServiceNow-ITAM