Associate Technical Analyst - Asset management

Life on the team

Are you detail-oriented and passionate about managing IT assets effectively throughout their lifecycle?
As part of our Asset Management team, youll play a vital role in managing the full lifecycle of IT assetsensuring accurate inventory, efficient deployment, and responsible disposal if required.

If you're driven by process, compliance, and operational excellence, this is the perfect opportunity to grow your career.

What youll do:

• Manage the end-to-end lifecycle of IT assets (procurement to disposal) in accordance with company policies and industry standards.
• Maintain accurate records of IT assets using ServiceNow or similar asset management tools.
• Oversee inventory to track quantities, locations, and statuses of all devices including laptops, desktops, and mobile equipment.
• Generate regular reports on asset inventory, procurement status, and lifecycle metrics using Excel (PivotTables, VLOOKUP, advanced formulas).
• Conduct periodic audits and reconciliations to ensure data accuracy and compliance.
• Coordinate with vendors and logistics partners to ensure timely delivery and collection of IT assets.
• Support asset deployment to end users and manage proper disposal or recycling of retired devices.
• Collaborate with IT support teams to resolve hardware-related issues, including failures, replacements, and repairs.
• Ensure compliance with ITIL standards, particularly in asset and configuration management.
• Provide timely documentation and reporting for stakeholders and audits.

What you’ll need

• Experience:

• Associate Technical Analyst (ATA):

  1–3 years in IT Asset Management with DLM experience

• Education:

  BCA, BSc, or BCom.

• Skills:

• Advanced Excel proficiency (PivotTables, VLOOKUP, advanced formulas).
• Strong knowledge of IT asset lifecycle management.
• Experience with IT asset audits and reconciliations.
• Familiarity with ServiceNow or equivalent ITAM tools.
• Understanding of ITIL practices in asset and configuration management.
• Effective coordination with vendors and logistics.
• Strong documentation and reporting abilities.
• Excellent communication and collaboration skills.

About us

With over 20,000 employees globally, we are at the heart of digitisation—supporting some of the world’s most recognised organisations in managing their IT infrastructure across more than 70 countries. We guide our clients through IT strategy, implement the best technologies, and enable digital transformation at scale.

Learning and development

We believe our people are our greatest asset. That’s why we offer coaching, mentoring, professional certifications, and global opportunities. Whether you want to deepen your current expertise or explore new areas of the business, we’ll support you every step of the way.

Our leaders invest in your development and help unlock your full potential.

You belong

We are committed to building an inclusive, supportive, and diverse workplace.
We celebrate the unique experiences and perspectives every team member brings. We want you to feel empowered, respected, and like you truly belong here.

Your application is evaluated solely on merit—regardless of your age, disability, ethnicity, gender identity, faith, or orientation.

We are proud to be a Disability Confident Employer and encourage applications from individuals with disabilities. If you meet the essential requirements, we guarantee you an interview.