930 It Support Jobs - Page 31

Responsibilities: Manage IT infrastructure of office & software updates Learn more about our industry Email communication internally and externally of our organisation Annual bonus

We are looking for a highly skilled and experienced IT Support Analyst to join our team in Bengaluru. The ideal candidate will have 1-3 years of experience providing technical support and troubleshooting, along with excellent communication skills and the ability to work effectively in a fast-paced environment. Roles and Responsibility Provide first-level technical support for all supported applications. Respond to user inquiries regarding incidents with applications, networks, platforms, and servers. Escalate incidents to L2 and L3 as needed. Document all work completed into call-tracking and incident management systems. Utilize and contribute to the knowledgebase, promoting its use to both internal and external customers. Assist in on-boarding and training new employees. Job Requirements Associate degree in information systems, business, or a related field, or equivalent experience. Minimum 1 year of experience in PC support, preferably in a call center or phone support environment. Possess strong technical skills including computer hardware components, systems, and peripherals. Demonstrate basic computer software application skills, including MS Office products, email, Internet access, and multimedia technology. Knowledgeable with LAN or WAN networking and Windows OS. Exhibit passion for customer service and personal integrity. Friendly presence, helpful attitude, self-motivated, and demonstrated interpersonal skills. Good organizational and problem-solving skills, with the ability to multitask and collaborate effectively. Ability to work flexible schedules, including overtime as required.

Minimum 1 year experience required in below skills: Active Directory DNS DHCP Telnet Office 365 18 months service agreement

An IT and Administration Officer combines IT skills with administrative tasks, ensuring the smooth operation of IT systems and providing support for the organization's overall administrative needs

Roles and Responsibilities: Provide first-level technical support via phone, email, or remote tools. Troubleshoot hardware, software, network, printer, and connectivity issues. Log and manage incidents and service requests using a ticketing system (e.g., ServiceNow, Jira, Remedy). Escalate unresolved issues to higher-level support teams when necessary. Install, configure, and maintain desktops, laptops, printers, and software applications. Support user account management activities (e.g., password resets, access control, Active Directory). Monitor systems and proactively identify and resolve potential issues. Maintain documentation of issues and resolutions to contribute to a knowledge base. Follow ITIL processes for incident, request, and change management. Ensure high levels of customer satisfaction through professional and timely responses.

About the Role: We are seeking an experienced and highly motivated System Administrator to join our IT team. This individual will be responsible for maintaining, managing, and optimizing our company's systems, data networks, and power infrastructure. The ideal candidate will have strong technical expertise in system administration, network management, and power systems, with a focus on ensuring maximum uptime and operational efficiency. ________________________________________ Key Responsibilities: 1. System Administration: o Install, configure, and maintain servers, operating systems (Linux, Windows, etc.), and software applications. o Perform regular system updates, patches, and backups to ensure systems are secure and reliable. o Monitor system performance, identify bottlenecks, and take corrective actions to maintain optimal performance. o Provide user support and troubleshoot hardware/software issues for end-users. o Manage system security, including firewalls, antivirus programs, and access control. 2. Data Network Management: o Design, configure, and maintain local and wide area networks (LAN/WAN), including routers, switches, firewalls, and VPNs. o Monitor network performance, diagnose issues, and resolve connectivity problems. o Implement and manage network security protocols (e.g., VPNs, firewalls) to protect organizational data and resources. o Oversee network traffic analysis, ensuring effective bandwidth allocation and minimal downtime. o Collaborate with the ISP team to plan and deploy network expansions or upgrades as necessary. 3. Power Infrastructure Management: o Ensure the continuous and stable operation of critical power systems (UPS, generators, and backup power). o Monitor power usage and efficiency, taking steps to optimize power consumption across IT infrastructure. o Work with facilities teams to maintain power systems for data centers and server rooms. o Respond to power-related issues, including outages, surges, and failures, ensuring minimal disruption to operations. 4. Documentation & Reporting: o Maintain accurate documentation of system configurations, network diagrams, backup procedures, and maintenance logs. o Provide regular reports on system performance, network uptime, and power usage to senior management. 5. Disaster Recovery & Backup: o Ensure that disaster recovery plans are up to date and regularly tested. o Implement backup strategies and ensure the integrity of backup systems for all critical data and configurations. 6. Collaboration & Support: o Work closely with other departments, such as Security, IT support, and Facilities, to ensure seamless operations. o Train and guide junior team members in system administration tasks. ________________________________________ Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA, Cisco, Microsoft, etc.) are a plus. Experience: 3+ years of experience in system administration, network management, or IT infrastructure management. Technical Skills: o Proficiency in Linux/Unix, Windows Server, and cloud environments (AWS, Azure, etc.). o Strong knowledge of networking protocols (TCP/IP, DNS, DHCP, VPN, etc.). o Experience with firewalls, load balancers, and network troubleshooting tools. o Familiarity with backup systems, disaster recovery, and virtualization technologies (VMware, Hyper-V, etc.). o Experience managing UPS, power backup systems, and server room facilities. Problem-Solving: Strong analytical and troubleshooting skills. Communication: Excellent written and verbal communication skills. Certifications: Relevant certifications such as CompTIA Network+, CCNA, MCSA, or ITIL are desirable.

Configure desktop and laptop Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Networking Concepts Basic server Knowledge Switches and Routers Microsoft outlook Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving and multitasking skills Knowledge in DNS,DHCP Active Directory 2014 to 2024 batch can apply Any graduates

Role & responsibilities Monitoring Backup jobs training the documentation, and keeping to IT Head approval. Responsible for tracking hardware and software inventory in the ticketing tool. Updating the IT assets Maintaining the labels for all IT assets. Responsible for the Backup Responsible for GMP-related queries and prepared the documentation IT-related bills are filed and kept for approval. PCB-related onsite support and coordinating with vendors supported by the reporting Head. Monitoring and maintaining the CC Cameras infrastructure and escalating to the head if anything is critical. Troubleshooting third-party applications at the Unit level and escalating to the reporting Head to get solutions from 3rd party vendors. Technical Support on Enterprise resource planning (ERP/FOCUS) to End users through (Ticket, Mail, Mobile, and Remote) in Sipra has the following modules: Accounts, Purchase, Sales, Inventory, and Payroll. Conduct training sessions for new and existing users for any developments supported by the IT Head. Knowledge on complete Desktop and Server support. Configuring servers using 2003, 2008,2012, 2016 and 2019. Knowledge on Active Directory services, Installing active directory-Domain controller, group policies and adding Client machines in to AD User administration i.e., setting up user accounts, permissions and passwords Knowledge on remote technical assistance Software installations and configurations. Establishing LAN, adding / removing nodes to / from LAN Working knowledge of MS Active Directory 2012 and 2016 Knowledge on DNS, DHCP & FTP Knowledge on firewalls, routers and switches(Cisco, WatchGuard) Giving complete technical support to all virus-related issues and network related issues Managing email, anti-spam and virus protection. Preferred candidate profile Pharma Experience is must for the candidate. Should have basic understanding for 21CFR and GXP Systems

Job Responsibilities: -Maintain and control computer networks and associated computing environments, like software for systems, software applications, equipment, and configurations. -Running operations for disaster recovery and backups of data, where possible. -Data, applications, and hardware are protected by organising, preparing, and enforcing network security measures. -Troubleshooting, diagnosing, and solving hardware, software, and other issues affecting the network and device. -Replacing defective hardware components of the network, where possible. -Maintain, customise, and track the device and email applications for virus protection. -Network performance monitoring to decide whether any changes are required. -Conferring with network users on solving issues with current networks. -Use master consoles to control network and computer system output. -Coordinating access to the use of computer networks -Stay up-to-date with the latest network technologies and security trends.

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

NO CAREER GAPS - DO NOT APPLY ON NAUKRI WApp CV: 888-464-3032 Call: 022-4614-1600 -- 3 - 4 yrs Exp in Desktop Support + AD + O365 Admin Night Shift SCCM, RMM Tools Office 365 Admin Center Windows Active Directory Outlook, VPN Excellent Spoken English Required Candidate profile Excellent Spoken English 3-5 Years in Desktop Support & System Admin Exp Permanent WFH No Career Gaps ** Must have laptop & Wi-fi Night Shift Graduate WApp: 888-464-3032 Call: 022-4614-1600

Key Responsibilities: Provide L1/L2 technical support for hardware, software, and network-related issues. Respond to customer queries via phone, email, or ticketing systems and ensure timely resolution. Diagnose and troubleshoot system and application problems. Escalate unresolved issues to appropriate teams as per escalation matrix. Document issues and solutions for future reference. Follow up with clients to ensure complete resolution of issues. Maintain high levels of customer satisfaction and professionalism. Required Qualifications & Skills: Education: Graduate in Computer Science, Information Technology, or a related field. Experience: Minimum 2 years of experience in a technical support role. Communication: Excellent written and verbal communication skills. Strong understanding of operating systems (Windows/Linux), networking basics, and commonly used software tools. Ability to multitask, prioritize, and manage time effectively in a fast-paced environment. Familiarity with ticketing systems (e.g., ServiceNow, Zendesk) is a plus.

Seeking IT Remote Support for IT support, troubleshooting, and customer service. Strong communication & problem-solving skills required. Apply now! Call via WhatsApp or share resume to HR Recruiter: Shamli - 9279711680 Puja - 9065410298

Role & responsibilities Strong interpersonal and communication skills (Written verbal and email etiquette) to interact with different teams and customers. Analytical ability to understand a larger picture of customer issues. Ability to follow SOP documents and escalate the s with in the SLA defined. Networking: a.Basic Network commands for troubleshooting Desktop/Laptop connectivity issues Server: a. Strong skills in most operating system commands/utilities basic understanding of virtualization server and client OS installation workgroup and domain knowledge b. Support tasks like OS installation and basic user level commands and local user/group management c. Software installation and Basic patch installation Storage & Backup: a. Ability to monitor any Enterprise Storage and backup Solutions b. Skilled in Storage and backup Monitoring c. Skilled in ticketing tools Database: a. Create or modify queries in order to suit business requirements b. Data modelling skills; distinguish between OLTP and Data warehouse applications c. Storage hardware storage management techniques software used for managing the storage d. Tweak tables making them use less space as possible End User Computing: a.Confident in handling end user calls/Ticketing tools b.AD management c.Antivirus Management Strong troubleshooting skills

Executive Assistant POSITION PURPOSE: The admin role will be responsible for executing tasks assigned by the Leadership Team. He/she will support Digital Hub Lead and the rest of the team on queries, small team events, travel and System related works if and where needed. YOUR TASKS AND RESPONSIBILITIES: In scope in I phase Travels: Travel research: flight, train connection etc. Taxi, car research, booking Travel documentation arrangement (visa, one-pager etc.) Hotels research Booking management (refunds, cancellation etc.) Events: Virtual meetings support Team building events/activities/restaurants research, ideas etc. Office space management Smart buy: Placing orders on behalf of the manager/assistant well desribed orders Status check Call back info Smartbuy research System: Invoice inconsistencesies - research Gathering information Invoices management, contact with vendors, hotels etc Others: IT Support research on availabe sources Gifts, celebrations ideas, researches etc. In scope later on Travels: Complex travel booking on behalf of manager Events: On site meetings events support Smart buy: Non-standard requests on behalf of manager System: Preparing specific Concur reports requiring access to manager s profile Others: Microsoft Office Support (creating PP, drawing Excel tables, proofreading text) Prima Support (preparing content for the distribution list), IT follow ups Admin Support (mobility, team celebrations, agenda preparation, non-typical requests) Microsoft Office Support updatingupgrading PPTX, creating presentations Creating graphicsc, posts etc. WHO YOU ARE: Qualification: Graduate/Postgraduates with Any Specification Experience: Minimum 3 - 6 years of Administration/ Front Office / Customer Service/ Travel Management Experience

Required Qualification and Skills: - B.E., / B.Tech., (Cs/IT)., or B.Sc ., (Cs/IT)., - Minimum 4 + Yrs Experience. - BSF ERP, Micromen ERP, ERP Implementations, Software - Implementations and IT Coordinations. - Job Location: Virudhunagar (Next to Madurai District). - Experience in the Construction or Interiors company is a plus. Job Describtion: FKRA-1: Software Co-ordination: - As the Software Coordinator, you will be responsible for all aspects of corporate enterprise resource. - Planning in a projected, matrix team environment. - Manage and communicate tasks/timelines for a given implementation Software. FKRA-2: Software Implementation: - Install the software and Create procedures for using IT across departments and projects. - Design, develop, and implement software applications based on user requirements and organizational objectives. FKRA -3: Software Training: - Design & release new workflows, applications, and enhancements. Introduction to the software - Key features and functionalities - Advanced tools and best practices - Determine specific goals for the training (e.g., improve efficiency, reduce errors). - Survey employees and managers to understand their current skill levels and needs regarding the software. - Address any issues or bugs reported by users after deployment. FKRA -4: Corrections & Resolving the Errors: - Analyse, diagnose and resolve technical issues reported by users or detected by monitoring tools. - Provide technical support to end-users, addressing their inquiries and resolving issues promptly. - Develop and conduct training sessions to educate users on best practices and system functionalities.

Address user tickets regarding hardware, software and networking Walk customers through installing applications and computer peripherals Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Microsoft outlook Required Candidate profile Knowledge of network security practices and anti-virus programs Excellent problem solving & multitasking skills Knowledge of network troubleshooting, Ethernet and IP configuration 2014 to 2024 batches

Desktop Computers and Computer Hardware skills. Experience in Windows Server. Excellent problem-solving abilities Strong communication and interpersonal skills Relevant certifications in desktop support or IT Experience with ticketing systems and remote support tools. Interested candidates please share profile to naveenkumar.t@inspirisys,com / WhatsApp to 9600894014

JOB SUMMARY : We are seeking a proactive and detail-oriented IT Executive (Fresher) to join our growing IT team. This role will provide hands-on experience in supporting day-to-day IT operations across our diagnostic centers. If you're a tech-savvy graduate eager to launch your career in the healthcare diagnostics industry, this is the perfect opportunity for you. KEY RESPONSIBILITIES : Assist in day-to-day technical support for desktops, laptops, printers, and network-related issues. Perform installation, configuration, and troubleshooting of hardware and software. Support IT infrastructure operations including LAN, WAN, routers, switches, and firewalls. Maintain asset inventory and documentation of IT systems. Coordinate with vendors for IT equipment procurement and repairs. Provide support for internal systems including LIS (Laboratory Information System), HIS (Hospital Information System), and ERP tools. Ensure timely escalation and resolution of IT incidents and service requests. Participate in data backup and recovery procedures. Monitor system performance and suggest improvements. Stay updated with emerging IT trends relevant to healthcare diagnostics.

Role & responsibilities System setup and maintenance, network management, technical support, security and back up , software development and documentation, Preferred candidate profile candidate with proficiency in windows networking and cloud platforms , smooth operations of computer system networks, software , hardware and ERP to meet the needs of organisation.

Dear All, Greetings from TDS Placements ! We have opening for AMAZON Gumgaon location for the post of Associate Picker/Packer/Supervisor / HR/ Data Entry/ IT Engineer. Call for Interview - 8237939828,9501631360

Role & responsibilities :- a. Understanding of Ticket process & SLAs-Incidents/service requests & FCR. b. He/She will be responsible for troubleshooting of desktop, laptop, printer, scanner, etc. and facilitate in trouble shooting of server or network related issues in coordination of core team / principle vendors. c. Providing technical support, including identifying problem incidents with their subsequent resolutions. d. Assembling computers and Maintaining company peripheral desktop and network devices regularly, including printers and scanners. e. Creating Profiles to users for customizing desktop settings. f. Ensuring functionality of desktop systems throughout departments through frequent evaluations and routine maintenance. g. Planning and executing routine repairs and system upgrades. h. Making use of helpdesk systems to prioritize work-load and updating queries and calls. i. Installed and configured various applications Softwares Like MS Office 2000/XP, MS Projects and MS outlook for mails access and, Internet Explorer. j. Identify & suggest possible improvements on processes & procedures. k. Ensures the compliance by adhering to the standard processes/templates defined for the department. Interested candidates can contact us directly, send their resume to careers@geekayinfotech.com, or WhatsApp their resume to 7710917782.

Job Details Job Purpose We are seeking a skilled IT Service Desk Technician to join our team. The ideal candidate will be responsible for providing first-level technical support and assistance to our end users (employees and clients). This role requires excellent problem-solving skills, a strong understanding of IT systems, strong analytical skills, solid understanding of IT systems and processes, and the ability to communicate effectively with users at all levels. Key Responsibilities: Serve as the first point of contact for all IT-related inquiries and issues. Provide first-level technical support to end-users via ServiceNow ticketing system, phone, email, and teams chat. Log, manage, and prioritize service desk tickets to ensure timely resolution. Troubleshoot and resolve basic hardware and software issues. Assist with password resets, account unlocks, and other routine IT tasks. Escalate complex issues to higher-level support teams as necessary. Maintain accurate documentation of issues and resolutions. Provide excellent customer service and ensure user satisfaction. Collaborate with other IT team members to improve support processes. Stay updated with the latest IT trends and technologies. . Qualifications: Bachelors degree in Information Technology, Computer Science, or related field. 2+ years of experience in an IT support role. Strong knowledge of Windows and Mac operating systems. Familiarity with network protocols and troubleshooting. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Certification in ITIL or CompTIA A+ is a plus. Required Certifications: CompTIA A+: This certification covers essential IT skills and is ideal for entry-level IT support roles 1. ITIL Foundation: This certification provides a basic understanding of IT Service Management (ITSM) and is widely recognized in the industry Shift Timings and Work Hours: Shift Timings: Rotational shifts including morning, evening, and night shifts. Work Hours: 8-hour shifts with a 1-hour break, totaling 9 hours per shift. Availability: Must be available to work weekends and holidays as needed. What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: PharmaLex India Private Limited Equal Employment Opportunity Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

We are seeking a skilled IT Service Desk Technician to join our team. The ideal candidate will be responsible for providing first-level technical support and assistance to our end users (employees and clients). This role requires excellent problem-solving skills, a strong understanding of IT systems, strong analytical skills, solid understanding of IT systems and processes, and the ability to communicate effectively with users at all levels. Key Responsibilities: Serve as the first point of contact for all IT-related inquiries and issues. Provide first-level technical support to end-users via ServiceNow ticketing system, phone, email, and teams chat. Log, manage, and prioritize service desk tickets to ensure timely resolution. Troubleshoot and resolve basic hardware and software issues. Assist with password resets, account unlocks, and other routine IT tasks. Escalate complex issues to higher-level support teams as necessary. Maintain accurate documentation of issues and resolutions. Provide excellent customer service and ensure user satisfaction. Collaborate with other IT team members to improve support processes. Stay updated with the latest IT trends and technologies. . Qualifications: Bachelors degree in Information Technology, Computer Science, or related field. 2+ years of experience in an IT support role. Strong knowledge of Windows and Mac operating systems. Familiarity with network protocols and troubleshooting. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Certification in ITIL or CompTIA A+ is a plus. Required Certifications: CompTIA A+: This certification covers essential IT skills and is ideal for entry-level IT support roles 1. ITIL Foundation: This certification provides a basic understanding of IT Service Management (ITSM) and is widely recognized in the industry Shift Timings and Work Hours: Shift Timings: Rotational shifts including morning, evening, and night shifts. Work Hours: 8-hour shifts with a 1-hour break, totaling 9 hours per shift. Availability: Must be available to work weekends and holidays as needed.