We're Hiring! Join TECHSHED TECHNOLOGIES PRIVATE LIMITED Position: Customer Success Executive Location: Hinjewadi, Pune Experience: 0 -5 Notice Period: Immediate Joiners Preferred TECHSHED TECHNOLOGIES PRIVATE LIMITED, a trusted name in India's leading research and consulting space, is on the lookout for enthusiastic Customer Success Executives who are passionate about delivering exceptional client experiences. What Youll Do: Serve as a key point of contact for our clients, ensuring satisfaction and success Understand client requirements and provide timely resolutions Collaborate with internal teams to enhance customer engagement Maintain records, feedback, and issue logs for continuous improvement Help clients maximize the value from our services Who You Are: Recent graduate with a B.Com, BBA, M.Com, MBA , or a related degree in Finance/Commerce Strong communicator with excellent verbal & written English skills A problem-solver with analytical thinking and a keen eye for detail A quick learner with a passion for customer service and relationship building Comfortable working in a dynamic and fast-paced environment Perks & Benefits: Performance-Based Incentives Provident Fund (PF) Grocery Allowance Contest Prizes & Rewards Career Growth Opportunities

Roles and Responsibilities: Provide first-level technical support via phone, email, or remote tools. Troubleshoot hardware, software, network, printer, and connectivity issues. Log and manage incidents and service requests using a ticketing system (e.g., ServiceNow, Jira, Remedy). Escalate unresolved issues to higher-level support teams when necessary. Install, configure, and maintain desktops, laptops, printers, and software applications. Support user account management activities (e.g., password resets, access control, Active Directory). Monitor systems and proactively identify and resolve potential issues. Maintain documentation of issues and resolutions to contribute to a knowledge base. Follow ITIL processes for incident, request, and change management. Ensure high levels of customer satisfaction through professional and timely responses.

Job Summary: We are looking for a skilled and passionate Web Application Developer to join our development team. The ideal candidate will have experience in both front-end and back-end technologies, with strong expertise in PHP, React.js, Node.js, Java, Spring Boot, and Laravel. You will be responsible for designing, developing, and maintaining scalable and responsive web applications that meet business requirements and deliver excellent user experiences. Role & responsibilities Design, develop, and deploy responsive web applications using modern web technologies. Collaborate with cross-functional teams (UI/UX designers, backend developers, QA, and product managers) to define, design, and ship new features. Build reusable code and libraries for future use. Optimize applications for maximum speed and scalability. Integrate user-facing elements with server-side logic. Write clean, maintainable, and well-documented code. Troubleshoot and debug issues across the stack. Work with RESTful APIs, third-party libraries, and services. Implement security and data protection measures. Stay up-to-date with emerging technologies and best practices in web development. Preferred candidate profile Bachelors or Masters degree in Computer Science, Information Technology, or a related field , Any Graduate . 04 years of proven experience in full-stack web application development. Strong problem-solving and communication skills. Ability to work independently and as part of a collaborative team. Attention to detail and a passion for delivering high-quality software. Experience working in an Agile/Scrum development process is a plus.

Role & responsibilities : Design, implement, and manage cloud environments (AWS, Azure, or GCP). Create infrastructure as code (IaC) using tools like Terraform, CloudFormation, or ARM templates. Build and manage CI/CD pipelines and support DevOps processes. Collaborate with cross-functional teams to understand requirements and recommend cloud solutions. Implement security best practices for identity, access, data protection, and compliance. Evaluate and recommend new tools and technologies to improve cloud infrastructure. Optimize cloud usage and control costs through continuous monitoring and analysis. Provide technical guidance and mentorship to development and operations teams. Drive cloud adoption, modernization, and migration initiatives. Preferred candidate profile : Bachelor's or Master's degree in Computer Science, IT, or a related field. Strong expertise in AWS, Azure, or GCP cloud platforms. Proficiency in container technologies like Docker, Kubernetes. Solid understanding of DevOps, automation, and CI/CD tools (Jenkins, GitLab, Ansible). Experience with monitoring tools such as CloudWatch, Azure Monitor, or Prometheus. Knowledge of cloud security, networking, and compliance requirements. Excellent communication and problem-solving skills. Relevant cloud certifications (AWS/Azure/GCP Architect) are a plus.

Key Responsibilities: Data Collection and Analysis: Gather data from multiple sources, including web analytics, social media, marketing automation platforms, and CRM systems. Report Creation and Interpretation: Develop and maintain reports and dashboards to track key marketing metrics and provide insights into performance. Customer Segmentation and Targeting: Analyze customer data to identify trends, segment audiences, and optimize targeting for marketing campaigns. Marketing Campaign Evaluation: Evaluate the effectiveness of marketing campaigns by analyzing key performance indicators (KPIs) like conversion rates, click-through rates, and ROI. Data-Driven Optimization: Develop and implement data-driven strategies to improve marketing performance, including A/B testing, optimization of ad campaigns, and refining customer journeys. Competitive Analysis: Research and analyze competitive data to identify best practices and opportunities for improvement. Collaboration: Work with marketing, sales, and other teams to share insights and collaborate on data-driven initiatives. Required Skills and Qualifications: Analytical Skills: Strong analytical and problem-solving abilities with a focus on data interpretation and visualization. Statistical Knowledge: Understanding of statistical concepts, data analysis methods, and statistical software (e.g., SPSS, R). Data Visualization Tools: Proficiency in using data visualization software like Tableau, Power BI, or Google Data Studio. Programming Skills: Knowledge of programming languages like Python or SQL for data manipulation and analysis. Marketing Knowledge: Understanding of marketing principles, channels, and best practices. Communication Skills: Ability to effectively communicate findings and insights to both technical and non-technical audiences. Education: Bachelor's degree in a relevant field like statistics, mathematics, computer science, or marketing. In summary, a Marketing Data Analyst job description emphasizes the ability to translate data into actionable insights that drive marketing performance and decision-making. Role & responsibilities Preferred candidate profile

We are seeking a motivated and detail-oriented MIS Executive & Data Analytics professional to join our team. This is an exciting opportunity for fresh graduates who are passionate about data and eager to build a career in data management and business intelligence. Key Responsibilities: Collect, organize, and analyze data from various departments. Prepare daily, weekly, and monthly MIS reports using Excel and/or BI tools. Create dashboards and data visualizations to support business decision-making. Maintain data accuracy and ensure timely updates in databases and reports. Work closely with teams to understand reporting requirements and deliver insights. Support the automation of reports and data validation processes. Skills Required: Proficiency in MS Excel (VLOOKUP, Pivot Tables, Charts, etc.). Basic knowledge of SQL and data visualization tools (Power BI/Tableau) is a plus. Strong analytical and problem-solving skills. Attention to detail and ability to work with large datasets. Good communication and presentation skills. Eligibility: Bachelors degree in Commerce, Science, Engineering, Statistics, or related field. Freshers with internship experience or academic projects in data handling preferred. Role & responsibilities Preferred candidate profile