Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
0.0 - 1.0 years
2 - 3 Lacs
Ghaziabad
Work from Office
Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Pune
Work from Office
US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Gurugram
Work from Office
Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity. Perks and benefits: Cabs for Male and Female both. Insurance coverage up to 1 Lakh. Up to 3,000 Nigh Shift Allowances.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity. Perks and benefits: Cabs for Male and Female both. Insurance coverage up to 1 Lakh. Up to 3,000 Nigh Shift Allowances.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Gandhinagar
Work from Office
Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity. Perks and benefits: Cabs for Male and Female both. Insurance coverage up to 1 Lakh. Up to 3,000 Nigh Shift Allowances.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Panchkula
Work from Office
Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity. Perks and benefits: Cabs for Male and Female both. Insurance coverage up to 1 Lakh. Up to 3,000 Nigh Shift Allowances.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Kothamangalam
Work from Office
Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity. Perks and benefits: Cabs for Male and Female both. Insurance coverage up to 1 Lakh. Up to 3,000 Nigh Shift Allowances.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Palakkad
Work from Office
Job Description- US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity. Perks and benefits: Cabs for Male and Female both. Insurance coverage up to 1 Lakh. Up to 3,000 Nigh Shift Allowances.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Bhiwani
Work from Office
US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Navi Mumbai
Work from Office
US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Coimbatore
Work from Office
US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Pimpri-Chinchwad
Work from Office
US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Baliapur
Work from Office
US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.
Posted 1 week ago
0.0 - 1.0 years
3 Lacs
Pune
Work from Office
Dear Candidate, Greetings From Vee Healthtek Private Limited....!! Immediate Openings for Freshers for AR Calling (International Voice Process)@Vee Healthtek, Pune Process - US Process (Healthcare) Designation: AR Caller Trainee Salary - 3LPA + Additional Incentives Location - Smart Works, Hadapsar, Pune Interview : Virtual Shift - Night (5:30 PM to 2.30 AM)/(6.30PM to 3.30AM) Qualification: Any graduates can apply Benefits: *Free cab for both pickup and drop from office location to 20km Radius. *Night shift Allowance *Free Food coupons Required Skills: Willing to work in US Shift (Night Shift) Excellent communication in English Excellent oral communication and listening Skills is mandatory. Good to have analytical presentation and communication skills. Any International voice process background will be given high priority for AR Calling. Candidates with 0-1 yr of experience in BPO (Domestic & International) can also attend. Flexibility towards work & ability to adapt organization culture. Interested candidates please reach to 9751009008 (or) / 9500471666 sreenidhi.s@veehealthtek.com or visit office directly to attend the interview. Venue: 3rd Floor, Smart Work, Summer Court, C/o, Next to Season's Mall, Magarpatta, Hadapsar, Pune, Maharashtra Regards, HR Department 9751009008/ 9500471666
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Mohali
Work from Office
US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity. Perks and benefits: Cabs for Male and Female both. Insurance coverage up to 1 Lakh. Up to 3,000 Nigh Shift Allowances.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Kharar
Work from Office
US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity. Perks and benefits: Cabs for Male and Female both. Insurance coverage up to 1 Lakh. Up to 3,000 Nigh Shift Allowances.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Dombivli
Work from Office
US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity. Perks and benefits: Cabs for Male and Female both. Insurance coverage up to 1 Lakh. Up to 3,000 Nigh Shift Allowances.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Faridabad
Work from Office
US Voice Process As a Customer Care Executive for the US Voice Process, you will be responsible for delivering outstanding customer service to customers in the United States. You will be the first point of contact for customers who call in with inquiries, and your primary goal will be to ensure that their needs are addressed and their questions are answered. Key Responsibilities: Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent verbal and written communication skills in English. Previous experience in a customer service and sales role, preferably in a call center environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma (12+3 years diploma) or equivalent required. Bachelor's degree experienced or fresher in any field is preferred. Undergraduate with minimum 6 months of BPO Experience If you are a people-person with a passion for delivering outstanding customer service and have the necessary skills and experience, we encourage you to apply for this exciting opportunity.
Posted 1 week ago
0.0 - 5.0 years
0 - 3 Lacs
Gurugram
Work from Office
Key Responsibilities:- - Handle customer inquiries and resolve issues efficiently. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience. - We have chat, voice, non voice process - International and domestic process Requirements:- - Undergraduate with 6 months of experience - Graduates Freshers or with 6 months of experience - Strong communication and interpersonal skills - Brilliant English Spoken Benefits:- - Transport facility (Odd hours) - Rotational Shifts - Lucrative Incentive Interview Rounds:- - HR Round - Voice Assessment - Travel Test - Operations Round NOTE:- Come for a walk-in interview along with your updated resume and passport size picture. Mention my name on the top of it HR Divya Grover Contact Number- 9817767116
Posted 1 week ago
10.0 - 14.0 years
0 Lacs
pune, maharashtra
On-site
As the Principal Sales Enablement for the Experience Transformation (XT) Consulting practice at our company, you will work closely with XT seller-practitioners to shape impactful experiences through insights and innovation. Your primary responsibility will involve consulting with clients to articulate a clear and compelling vision, establish strong relationships, and collaborate with other XT practitioners to guide clients through successful digital transformations. Engaging with leaders, you will play a key role in demonstrating the value of Experience Transformation by enhancing the perception of Persistent as a strategic thought partner, providing deeper insights into client problems and opportunities, and delivering better outcomes through expertly designed human-centered experiences. Your role as a Principal in Experience Transformation (XT) Consulting will be based in India, with Pune being the preferred location. The ideal candidate will have over 10 years of experience and will be employed on a full-time basis. In this position, you will be responsible for crafting and delivering effective proposals, such as POVs, case studies, design thinking workshops, and various artifacts that showcase a differentiated approach to problem-solving. Your role will also involve acting as a trusted advisor on Experience Transformation for clients, as well as for Persistent sales and delivery leaders to influence XT revenue growth. Additionally, you will be required to build strong internal networks, integrating a design and innovation lens to enhance our go-to-market strategy. You will help position the team as a source of new ideas and a catalyst for organizational change. To excel in this role, you should bring proven experience in digital strategy, UX/HCD/design thinking, user experience transformation, concept development & incubation, and leadership in a technology-focused environment. A strong consulting background with a track record of revenue growth in digital and user experience transformation is essential. Exceptional interpersonal and communication skills are necessary to inspire teams and engage executive stakeholders effectively. Moreover, a deep understanding of current and emerging digital technologies, especially in solving complex business challenges, is crucial. Domain expertise in designing for BFSI, Healthcare, and/or Salesforce will be considered a bonus. At our company, we offer a competitive salary and benefits package, with a culture focused on talent development and opportunities for advancement through quarterly promotion cycles and company-sponsored higher education and certifications. You will have the chance to work with cutting-edge technologies and participate in employee engagement initiatives. We are committed to fostering diversity and inclusion in the workplace and encourage applications from all qualified individuals, regardless of gender, gender preference, or disabilities. Our inclusive environment offers hybrid work options, flexible working hours, and accessible facilities to support employees with various needs and preferences. Persistent is dedicated to providing a values-driven and people-centric work environment that enables employees to grow both professionally and personally, make a positive impact using the latest technologies, and collaborate with a diverse team while prioritizing work-life balance. Join us at Persistent and unleash your full potential in an environment that values diversity, innovation, and individual growth.,
Posted 1 week ago
0.0 - 4.0 years
0 Lacs
surat, gujarat
On-site
You will be joining AURO University in Surat, Gujarat as a full-time Admissions Counselor. Your role will involve conducting admissions interviews, offering insights on academic programs, aiding students with application processes, and assisting prospective students in enrolling at the university. To excel in this role, you should possess strong interpersonal communication and customer service skills. Effective communication abilities are crucial, along with a knack for organization and multitasking. A basic understanding of educational programs and admissions processes will be beneficial. A Bachelor's degree in any field is required for this position at AURO University. Join us at AURO University and be part of a dynamic team dedicated to providing integral education and skill development, inspired by the vision of Sri Aurobindo and The Mother.,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
maharashtra
On-site
Responsibilities Participates in design of call monitoring formats and quality standards. Provide training /education to team members on an ongoing basis and educate them on all the activities related to Patient Financial Services. Performs call, and process monitoring and provides trend data to the Manager. Monitor intraday performance of call volume and staffing levels across all queues to ensure ongoing service performance is maintained, identifying, and responding to intervals that require remediation. Uses quality monitoring data to compile and track performance at team and individual level. Coordinates and facilitates call calibration sessions with Manager. Provides actionable data to various internal support groups as needed. Provides feedback to PFS Reps. Conduct organization training needs assessment and identify skills or knowledge gaps that need to be addressed. Skills & Experience Excellent customer service skills. Analytics skills and attention to details. min4+ years of customer-faced experience in international BPO Excellent communication. Strong oral, written, and interpersonal communication skills, sufficient for both internal and. customer- facing communications. Proven ability to effectively manage and organize assigned tasks and workflow.,
Posted 1 week ago
3.0 - 7.0 years
0 Lacs
telangana
On-site
As an Inside Sales IT professional, you will play a critical role in driving revenue and market share for our organization by proactively identifying and developing new business opportunities within the IT industry. Your ability to build and maintain strong customer relationships, combined with your technical expertise, will be essential in meeting and exceeding sales targets. You will proactively reach out to potential customers to promote IT products and services, understanding their requirements and effectively communicating the value of our IT solutions. Collaboration with the sales team to develop strategies for penetrating new markets and expanding our customer base will be a key responsibility. Conducting product demonstrations and presentations to promote our IT offerings, managing and updating customer information in the CRM system, and negotiating and closing sales to ensure high levels of customer satisfaction are crucial aspects of the role. Staying up-to-date with industry trends and best practices in IT sales, collaborating with the marketing team to develop and implement lead generation campaigns, and participating in sales meetings, trade shows, and industry events to represent the company and its products are all part of the job. Providing feedback to the product development team based on customer needs and market demands, meeting and exceeding sales targets and KPIs, handling customer inquiries, and contributing to the development of sales strategies and tactics are also key responsibilities. To qualify for this role, you should have a Bachelor's degree in Business Administration, Marketing, or a related field, along with proven experience in IT sales and a strong track record of achieving and exceeding sales targets. Demonstrated understanding of IT products, services, and industry trends is essential, as well as excellent communication and interpersonal skills, strong negotiation and persuasion abilities, and the ability to work effectively in a fast-paced, dynamic environment. Proficiency in CRM software and MS Office applications, strategic thinking, and problem-solving skills, self-motivation with a results-oriented mindset, and the ability to travel for sales meetings, trade shows, and customer visits as required are also required. You should have a proven ability to collaborate and work effectively within a team, strong organizational and time management skills, knowledge of sales techniques and best practices in the IT industry, keen attention to detail, and accuracy in sales documentation and reporting, as well as an understanding of customer relationship management principles and practices. Skills required for this role include interpersonal communication, customer relationship management, and negotiation.,
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
noida, uttar pradesh
On-site
As an IT Sales Executive, you will be responsible for conducting market research to identify selling possibilities and evaluate customer needs. You will actively seek out new sales opportunities through strategies such as cold calling, networking, and utilizing social media platforms. Your role will involve preparing sales visits and presentations to pitch products, services, and combination packages to clients. Additionally, negotiating and closing deals, as well as handling complaints or objections from customers, will be part of your responsibilities. It is essential to gain familiarity with the IT industry and stay updated on trends and innovative products. To excel in this position, you should possess a Bachelor's Degree in Computer Science or Marketing, along with experience in Sales and Marketing. Knowledge of relevant products and sales techniques is crucial. Strong written and verbal communication skills, interpersonal abilities, negotiation expertise, and critical thinking capabilities are highly valued. You should demonstrate the ability to meet goals, work effectively under pressure, maintain a high energy level, and exhibit motivation and ambition. Technical skills and attention to detail will also be essential for success in this role. This position offers various job types such as Full-time, Part-time, Permanent, Fresher, Internship, Temporary, Freelance, and Volunteer opportunities. As part of the benefits, you will enjoy a flexible schedule and the option to work from home. The work schedule generally includes day shifts, Monday to Friday, morning shifts, rotational shifts, and weekend availability. Ideally, you should have at least 1 year of total work experience in a related field. The work location for this role is in person, and the preferred location is Delhi/NCR.,
Posted 1 week ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
31458 Jobs | Dublin
Wipro
16542 Jobs | Bengaluru
EY
10788 Jobs | London
Accenture in India
10711 Jobs | Dublin 2
Amazon
8660 Jobs | Seattle,WA
Uplers
8559 Jobs | Ahmedabad
IBM
7988 Jobs | Armonk
Oracle
7535 Jobs | Redwood City
Muthoot FinCorp (MFL)
6170 Jobs | New Delhi
Capgemini
6091 Jobs | Paris,France