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GRMAC Pvt ltd
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International Voice Process

International Voice Process

GRMAC Pvt ltd

0 - 1 years

0 Lacs

Siruseri, Chennai, Tamil Nadu

Posted:2 months ago| Platform: Indeed logo

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Skills Required

scheduling empathy typing communication healthcare schedule

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities  Taking US patient inbound calls.  Scheduling/rescheduling patient appointment.  Helping patients with requested information.  Utilizing the correct Practice & protocol document.  Dealing with empathy and maintaining a positive demeanor while on call with patient.  Escalating case to concern person if required. No Cab Facilities Preferred candidate profile  Should be flexible working for US shifts.  Should have good typing skills (25-30 wpm).  Should have good English communication skills (both oral and written).  Knowledge of US Healthcare would be an added advantage.  Should be open & flexible to align with business requirements as needed. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Schedule: Night shift Education: Bachelor's (Preferred) Experience: International voice: 1 year (Preferred) Shift availability: Night Shift (Preferred) Overnight Shift (Preferred) Work Location: In person Speak with the employer +91 8248692310

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