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Linchpin Technologies
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International Process

International Process

Linchpin Technologies

0 - 5 years

0 - 5 Lacs

Kolkata West Bengal India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Customer Support Blended Process Us Process Customer Service International BPO Process

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking dedicated Customer Service Executives to handle international customer interactions. This role involves managing inbound and outbound communications with global clients, resolving queries, and ensuring high customer satisfaction. Key Responsibilities: Handle inbound and outbound calls/emails/chats for international customers Provide accurate information and resolve customer issues promptly Maintain detailed and updated customer records Follow global service standards and protocols Collaborate with cross-functional teams to address escalations Adapt communication style to diverse cultural contexts Candidate Profile: Excellent English communication skills (verbal and written) Comfortable working in rotational shifts Graduate or Undergraduate candidates eligible Freshers and experienced candidates welcome Immediate joiners preferred

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International Process