International Premium Process- Kolkata

0 - 2 years

3 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Connect Sr Hr Zoya 6202303696 / zoya.hussain@teleperformancedibs.com

Greetings from Teleperformance!!

We have an excellent opportunity for Freshers/ Experience

Process- International Chat + Upselling

Working Days- 5 days /week, 2 days rotational week off.

Education- Any fresher graduate or HSC can apply

Only immediate joiners preferred.

Perks :

Both way of cab facilities available.

Salary upto 27k ctc + Incentive upto 10k

Roles and Responsibilities

  • Provide technical support to international clients through chat process.

  • Handle customer queries related to software products and services.

  • Offer solutions and upsell relevant products/services when necessary.

  • Maintain accurate records of client interactions using CRM software.

  • Collaborate with internal teams for issue resolution.

Desired Candidate Profile

  • 0-1 year of experience in International BPO, Customer Support, or similar industry.

  • Strong communication skills in English (written & spoken).

  • Ability to work on rotational shifts including night shifts.

  • Basic knowledge of computer applications and internet usage.


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