Internal Sales Coordinator

Job Title: Internal Sales Coordinator (ISC)

Location: Mumbai

Department: Sales

Reports To: Sales Manager

Job Summary:

We are seeking a proactive and detail-oriented Internal Sales Coordinator to join our dynamic team. This role involves supporting the external sales team, managing customer accounts, preparing quotes, processing orders, and ensuring efficient communication between the sales, engineering, and production departments. The ideal candidate will have strong administrative and technical acumen with a background in engineering or technical sales environments.

Key Responsibilities:

• Act as the primary point of contact for customer inquiries and internal sales support.
• Prepare and follow up on quotations in collaboration with the engineering and production teams.
• Process sales orders accurately and ensure timely communication with customers on order status, lead times, and delivery schedules.
• Liaise between the engineering department and customers to clarify technical specifications, customizations, and product options.
• Maintain and update customer records, sales reports, and databases (e.g., CRM systems).
• Coordinate with logistics and production teams to ensure smooth order fulfilment.
• Support the external sales team with documentation, scheduling, and client communication.
• Handle post-sale follow-ups, customer service issues, and returns where necessary.
• Contribute to sales forecasting and planning activities with relevant data insights.

Requirements:

• Proven experience in a sales coordination, sales support, or administrative role—preferably in an engineering or technical environment. ( 2 – 3 years )
• Understanding of engineering products, terminology, and manufacturing processes is highly desirable.
• Strong organizational and multitasking skills with attention to detail.
• Excellent written and verbal communication skills.
• Proficient in MS Office Suite (Excel, Word, Outlook); experience with ERP or CRM systems is a plus.
• Ability to work both independently and as part of a team.
• Customer-focused mindset with a commitment to delivering high service standards.

Preferred Qualifications:

• Degree in Bachelors in any field
• Experience in a manufacturing or engineering company.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹28,000.00 per month

Schedule:

• Day shift

Job Type: Full-time

Pay: ₹25,000.00 - ₹28,000.00 per month

Schedule:

• Day shift

Work Location: In person

Speak with the employer
+91 8080512286