397 Insurance Operations Jobs - Page 12

Dear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro , ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence.Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock.Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 11,000+ ReSource Pro employees provide dedicated support to more than 1200+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020ReSource Pro is placed as High in Product Challenger.EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. Contact Scope DIRECT EMAIL - Prashanth_Honnachari@resourcepro.in Domain Looking for: US Insurance US Mortgage US Healthcare International Banking Operations/BFSI International BPO Non - Voice Process Responsibilities: Manage service delivery: SLA, capacity planning, escalations, client onboarding, process improvement & enhancement. Oversee people management: recruitment, training, performance evaluation. Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Talent Inventory Client Services Business Growth Problem Solving Multiple Managing Projects Employee Engagement & Budgeting Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors. Manages for effective performance and develop staff Skills: Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Minimum Qualifications On Paper Experience is Mandatory for all the roles mentioned below, Experience for Operations Manager Minimum 13 years experience, 5-7 years people management experience. Experience for Sr. Operations Manager Minimum 15+ years experience, 7-10 years people management experience. Education Background Bachelor Degree (Major) Graduates Only. Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do DIRECT EMAIL - Prashanth_Honnachari@resourcepro.in

Role & responsibilities Preferred candidate profile Perks and benefits

Company: Marsh Description: Ensures timely and accurate production/processing of relevant documents/information (includes report preparation) Contributes to achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs) and business objectives Adheres to Company policies and performance standards Updates reports based on predefined templates on a regular basis to ensure accurate entry Maintains a basic understanding of the core aspects of relevant Insurance and related legislation Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Role & responsibilities Preferred candidate profile

Key Responsibilities: Handle policy issuance, renewals, endorsements, and documentation. Coordinate with underwriters, sales, and claims teams for operational efficiency. Monitor and improve process flows to ensure timely service delivery. Maintain accurate records and ensure regulatory compliance. Resolve customer and internal queries related to operations. Requirements: Bachelors degree in any discipline. 1–3 years of experience in insurance operations preferred. Strong organizational and communication skills. Proficiency in MS Office and familiarity with insurance software/tools. Attention to detail and a commitment to quality service.

Any graduate with proficiency in English1 year of experience in Insurance Operations/Mutual Funds/Stocks trading/ Investment/ Project-Finance.Handling applications, renewals, cancellations, and payments for insurance policies.communication skills.

-Non-client-facing tasks -Manage data support documentation -Generate reports -Coordinating with internal teams -Handle KYC Doc. -General office support and maintain records -Good in MS Excel, Word, Outlook..

We are seeking a talented individual to join our Operations team at Marsh. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. Senior Manager Insurance Operations Were seeking a Senior Manager Insurance Operations who is ready to work with complex & diverse insurance work. This person will be provided with Business Overview/Insights, Team dynamics & Operating Model, Roles & Responsibilities for each level, Expectations of various stakeholders to make you successful in this role. This role is critical in fostering a culture of excellence, ensuring operational efficiency, and driving the performance of multiple teams. The ideal candidate will possess a strong background in the insurance sector or related industries, with a proven ability to manage diverse teams and implement best practices that align with our organizational goals. We will count on you to: Operational Excellence Oversee and mentor a team of Team Managers, ensuring they effectively lead their respective teams of 15 colleagues each. Foster a collaborative and inclusive culture that promotes professional growth and aligns with the organizations values and services integral to the insurance broking lifecycle. Conduct regular performance reviews and provide constructive feedback to Team Managers to enhance team performance and individual development. Play a key role in building and transitioning functional capabilities to the service center, ensuring that all colleagues understand the organizations culture and services. Identify and address knowledge gaps within teams, conducting regular training refreshers and evaluations to ensure retention of critical learnings. Develop and implement strategies to maintain business SLAs and quality standards across all teams. Collaborate with senior leaders to develop core content and execution strategies aimed at achieving process efficiencies and strategic outcomes. Identify best practices within the industry and tailor them to meet the specific needs of our organization, driving continuous improvement initiatives. Analyze existing processes to identify problem areas and develop preventive measures to enhance operational effectiveness. Determine the most effective methods and channels to address various training needs across teams, ensuring alignment with organizational objectives. Ensure adherence to performance metrics and compliance with training requirements, including monthly evaluations and assessments. Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues, and the business interests of the company. Maintain a clear understanding of regulatory requirements and proactively ensure compliance with the regulatory and risk framework. Monitor and evaluate risks appropriately, recognizing how actions impact compliance and operational integrity. Highlight process challenges and operational issues in a timely manner, facilitating effective communication between teams and senior leadership. Provide regular updates on team performance, process improvements, and compliance status to senior management. People Management/ Development Lead the recruitment and selection process for team members, ensuring alignment with organizational values and culture. Serve as a mentor to new hires, facilitating their integration into the team. Develop and implement training programs for Team Leaders and Operations Managers, focusing on leadership skills, operational excellence, and team dynamics. Provide ongoing coaching to enhance their capabilities and performance Conduct regular performance evaluations and provide constructive feedback to team leaders, fostering a culture of continuous improvement and accountability. Identify high-potential employees and create development plans to prepare them for future leadership roles What you need to have: Graduate with 8- 10 years of experience in team leadership, preferably within the insurance industry or a related field. Languages: English is essential Excellent communication skills both verbal and written Excellent computer skills and proficient in excel, word, outlook, and access Proven experience managing multiple teams and driving performance in a fast-paced environment. Strong analytical and problem-solving skills, with a focus on process improvement and operational efficiency. Excellent communication and interpersonal skills, with the ability to engage and motivate diverse teams. A solid understanding of compliance, regulatory requirements, and risk management principles. Ability to work collaboratively with senior leaders and stakeholders to achieve strategic objectives. What makes you stand out? Adaptable communicator, facilitator, influencer and problem solver Certification in Insurance domain

What can you expect? Your key role will be to implement MMA operations strategy within your area of operation. To ensure a value-added experience to MMA stakeholders by partnering and influencing them on business and day-to-day operational issues and expectations. This position manages experienced professionals who exercise latitude and independence in managing day-to-day Operations. The role-holder acts as the most senior location leader and decision-maker for the Delivery teams, with focus on Ownership of the employee proposition, working with HR and people managers on location Driving on engagement and continuous improvement in partnership with Learning & Development Strategy and execution of transition of work to the center to support growth objectives Managing relationships with senior stakeholders on location and globally in a matrix environment, with oversight of key performance indicators (e.g. revenue growth, client satisfaction, operational efficiency and colleague retention) Sets the tone and drives productivity across, in the interest of all objectives and deliverables. This position will be responsible to deliver superior service to the clients / stakeholders by driving and optimizing the effectiveness and efficiency of people, processes and technology thereby enhancing financial performance, increasing investment capacity, and managing risk Span Currently 130+, expecting growth. Incumbent should be ok with flexible shifts. The team currently does 2:30pm-11:30pm IST. We will count on you to: Service Quality & Delivery: Stakeholder relationship management Ongoing operations management and governance (reviews; metrics Maps clients requirements and coordinates in developing, implementing and transitioning processes in line with the guidelines specified by the client and regional offices. Create & implement workflows to facilitate structured support in all areas and issues. Decide Service Level Agreement (SLA) and gets the same approved by the client. Process re- engineering/ redefine efficiency and effective management. Strategic planning- Develops and manage strategic initiatives to include design of corresponding values and strategic vision and adapts to a changing strategic direction and/or changing resource allocation decisions or developments. Work /process standardization. Monitor, manage & mitigate client service issues & business risks. Developing, implementing, and transitioning processes in line with the guidelines specified by the client Process re-engineering/ redefining efficiency and effective management Thought Leadership: Creates and communicates a compelling & aligned vision Works proactively with Executive Leadership to continuously strengthen Delivery value proposition. Leadership/ Colleague Engagement and Development Responsible for developing and coaching colleagues (including succession planning). Promotes a performance culture and environment where colleagues are encouraged to continuously learn, develop skills, innovate and build their careers. Oversees workforce management and manages talent towards stronger operational effectiveness Financial Management Manage business capacity optimally and drive operational scalability. Identify, implement and utilize leading financial and operational performance indicators. Manage the budgets and forecasts Process Transition/ Enhancement/ Transformation Monitor the overall functioning of processes, identify improvement areas, and implement adequate measures to maximize customer satisfaction level. Map clients requirements and coordinates in developing, implementing and transitioning processes in line with the guidelines specified by the client and regional offices. Create & implement workflows to facilitate structured support in all areas and issues. Decide Service Level Agreement (SLA) and get the same approved by the client. Recommend, generate, execute process improvement ideas through system changes. Process re- engineering/ redefining efficiency and effective management. Note: Applicants should be flexible working in shifts What you need to have? Graduation / post-graduation in any stream Minimum of 15+ years experience in a large professional organization in Insurance domain Deep understanding of Healthcare operations and shared services environment, with a focus on volume-based workflow and data management. Extensive experience in leading organizational change. Excellent communication skills with superior face-to-face presentation skills Ability to lead others in a global environment, what includes highest standard of people management skills. Ability to convey an operational mindset and approach to a business-focused environment. Team player who has experience of building effective relationships at all levels Good understanding of data management best practices and process engineering designs for efficient delivery Strong negotiation skills. Budgeting and finance acumen General knowledge on process transition methodology Strategic thinking Ownership of the employee proposition, working with HR and people managers on location Driving on engagement and continuous improvement in partnership with L&D Strategy and execution of transition of work to the centre to support growth objectives. Managing relationships with senior stakeholders on location and globally in a matrix environment, with oversight of key performance indicators including financials Data-driven decision making Problem-solving skills proactive in identifying issues and implementing solutions in a fast-paced environment Stakeholder management building relationships and trust with MMA leadership Demonstrate collaboration cross-department/operating company What makes you stand out? Well-developed skills and the demonstrated ability to work in a globally matrixed and significantly multi-geography, multi-cultural offshore service delivery environment Exceptional Communication Skills Strong Business acumen Executive presence that conveys composure and confidence in all situations Strong analytical, research and problem-solving skills, attention to details Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Job Title: Solution Sales Specialist Insurance Industry (Risk Management & AI Governance) Location: India/Mumbai Employment Type: Full-Time About the Role: We are seeking a seasoned Solution Sales Specialist with a strong background in consultative selling to lead strategic sales initiatives in the insurance industry, focusing on Risk Management , AI Governance , and Regulatory Compliance . The ideal candidate will bring deep domain expertise, influential CXO-level relationships, and a passion for shaping the digital transformation journeys of insurance companies in India. Key Responsibilities: Consultative Sales Leadership: Drive end-to-end solution sales for risk, actuarial, and AI governance offerings to major insurance clients, aligning solutions with business goals and regulatory requirements. Client Engagement: Cultivate and manage senior-level relationships (CXO/Board level) within insurance firms to identify and convert strategic opportunities. Domain-Driven Sales Strategy: Leverage expertise in IFRS17, actuarial processes, pricing, and reserving to tailor value propositions for life, general, and reinsurance clients. AI Governance Advocacy: Champion responsible AI adoption and governance frameworks in risk and compliance functions. Solution Alignment: Collaborate with product and delivery teams to craft customized solutions spanning risk analytics, actuarial modeling, regulatory reporting, and advanced AI-driven insights. Thought Leadership: Represent the organization at industry forums, roundtables, and webinars to promote insights and capabilities. Account Management: Own key account strategies, pipelines, and forecasts to ensure revenue growth and client satisfaction. Qualifications & Experience: Experience: Experience in consultative and solution-based selling, preferably in the insurance domain or with top-tier consulting firms serving insurance clients. Education: MBA from a Tier 1 institute (IIMs, ISB, XLRI, FMS, etc.), OR Qualified Chartered Accountant (CA) with deep exposure to insurance risk/compliance domains. Exposure to actuarial science will definitely be a plus. Industry Expertise: In-depth understanding of insurance operations , particularly in risk management , actuarial modelling , pricing and reserving , and regulatory standards such as IFRS17 . Familiarity with AI governance , model risk management (MRM), and responsible AI policies. Network: Strong existing relationships with CXOs and senior leaders in Indian insurance companies (life, general, or reinsurance). Consultative Skills: Proven ability to identify pain points, structure business cases, and influence decision-makers. Communication: Exceptional written, verbal, and presentation skills. #LI-PB1

Requirement Gathering: Collaborate with cross-functional teams, including stakeholders, product managers, and development teams, to gather and prioritize product requirements and define product features and enhancements. Product Planning : Assist in the development and maintenance of detailed product roadmaps, outlining key milestones, deliverables, and timelines for product development and launch. Project Management: Facilitate the coordination of tasks and activities related to product development, ensuring effective communication and collaboration across teams to meet project goals and deadlines. Quality Assurance: Implement quality assurance measures to ensure that the developed products meet industry standards, regulatory requirements, and customer expectations. Stakeholder Communication: Communicate product updates, developments, and progress to internal and external stakeholders, including clients, partners, and senior management. Team Support: Provide support to the product management team and facilitate a collaborative work environment conducive to innovation and creativity. Required Qualifications and Experience: Prior relevant experience in the BFSI/ Insurance would be an added advantage. Strong bias for action-driving results in a high-performance environment. Should have excellent communication skills along with strong presentation and data analytics skills. Excellent Interpersonal Skills. Added advantage if expert level of proficiency in MS Office (PowerPoint and Excel)

locationsPune - Business Bayposted onPosted 30+ Days Ago job requisition idR_301569 Company: Marsh Description: We are seeking a talented individual to join our Operations team at Marsh. This role will be based in Pune. This is a hybrid role that has a requirement of working at least three days a week in the office Specialist Insurance Operations The Specialist will provide essential support to Client Executives and Brokers, facilitating the placement of policies and delivering exceptional client service within the Placement value stream. We will count on you to: Ensure compliance with internal targets related to error reduction, quality checking, and processing. Develop and maintain productive relationships with CE/Broker and Policy Servicing teams Ensure all documentation complies with Marsh Procedures, Marsh Compliance Standards, and regulatory guidelines Assist Client Executives and Brokers in managing placements within the Marsh systems File necessary documentation in the Marsh systems and support internal and external teams with updates Prepare Slips/Quotes, Contracts, Endorsements document templates, adapting them based on client information and input from Broking teams Review renewal reports, identifying unnecessary risks and ensuring all documents are accurate and ready for renewal Monitor and manage workflow, coordinating the flow of business into Placement Teams Process Management: Manages own queue of work to ensure timely delivery on all cases as per SLA Understands process steps and guidance and processes case as per process guidelines and checklist Escalates delays and queries appropriately after due investigation Identifies gaps and anomalies in information provided to ensure process completeness before submission for client delivery Ensures quality of data provided by taking end to end responsibility of process delivery Risk & Compliance Ensure adherence to Compliance and operate within the guidelines of internal and external regulators Have working knowledge of the core product principles and regulations that govern the products Ensure that all statutory and company regulations are followed while processing work to protect clients, colleagues and the business interests of the company What you need to have: Graduate with 3- 5 years of experience Process knowledge of broking business and insurance terminologies Ability to prioritize and handle multiple tasks during peak volume periods Collaborative mindset across levels and teams Good command on MS Office applications (MS-Excel, MS-Word) Decision making and Problem solving skills High attention to detail Good relationship skills, Proven ability to work on functional initiatives What makes you stand out Adaptable communicator, facilitator, influencer and problem solver Certification in Insurance domain Why join our team We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh, a business of Marsh McLennan (NYSEMMC), is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businessesMarsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Role & responsibilities • Receives documents from both electronic and hard copy form for processing. • Sorts, images, documents, files, and archives by form type. • Identifies documents and their purpose, creating a database of information. • Classifies documents based on contract requirements. • Captures information based on client requirements. • Verifies data from automated data extraction tools. • Ensures transmission of processed data to appropriate next level. Requirement Excellent communication skills and Interpersonal skill. Only Fresher's willing to work in US Shift (night shift) may apply. Non Technical Graduate and post graduate fresher's are eligible. Flexible and eager to learn Perks and Benefits Cab facility. Monthly meal vouchers. 5 days working a week. Interested candidates can share their resume at Sakshi.srivastava@conduent.com with below details : Total Experience- Open to work in night shifts- Yes/No Notice Period- Current Location- Current CTC- Expected CTC- Kindly mention Fresher and your name in subject line

Function Summary: The PhonePe Customer Experience Operations team is focused on addressing problems that our customers encounter while using PhonePe. As part of the team, you will look to understand customer issues better and improve customer experience by working with other internal teams to improve solutions that we can offer. Customer Experience Operations offers an ever changing landscape of varied challenges as every customer conversation is different. This offers us an opportunity to develop and challenge ourselves as we move ahead in our careers Role Responsibilities: Act with integrity & think customer-first in every interaction Handle PhonePe account and transaction related queries Ability to flex between phone & data channels Follow specified process guidelines to bring about resolution Build customer trust through their interaction Ability to meet hourly & daily productivity goals Leverage internal processes and resources to drive resolution Escalate appropriately taking support from relevant teams to resolve customer issues Recommend process improvements Engage & Educate customers so they re able to leverage PhonePe to the fullest Experience, Skills, Qualifications : Have excellent written and verbal communications Have good learnability Be an active listener and deal well with objection Have strong customer orientation and ability to adapt/respond to different scenarios Be a team player, flexible and open to feedback Ability to multitask, prioritize, and manage time effectively Should be able to speak in English and Hindi Graduation (10+2+3) is Mandatory Multilingual skills (spoken + written) in South Indian languages are preferred

Min 3 years experience as process trainer with international BPO on papers Prefer international Insurance process Training exp. Should be only from an international Insurance non voice and Voice background. Salary: Max upto 10 LPA Fix Sat/Sun off WhatsApp your profile or WhatsApp call @ 9623462146 or Dipika@infiniteshr.com ******Hiring for P & C Insurance Team Manager , Salary upto 12.00L*** ****Hiring For WFM ( Forecasting and Capacity Planning Is Mandatory ) Salary Upto 7.50L *** *****Hiring for Technical Lead Risk & compliance ,UK Shift Salary upto 17.00LPA** **** Hiring for Team Manager _ medical Coding , US Shift Salary upto 14LPA**** **** PMS (Senior Executive- HR) for Bangalore location Salary upto 7.50 LPA*** Regards Dipika Sharma 9623462146 Role & responsibilities Preferred candidate profile Perks and benefits

Hiring for Fortune 500 client Hiring For Underwriting Insurance Assistant Manager Role Sal upto 10L Position: Assistant Manager Location: Gurgaon Job Responsibilities Underwriting team helps in reviewing, analyzing and compiling loss and exposure data required by the actuaries and underwriters for pricing accounts. The Individual roles will require leading and supervising a team to achieve their common goals and objectives. Job responsibilities include, but not limited to: • Maintain & exceed metrics related to quality, turnaround times and productivity. • Responsible for hiring, training, developing and evaluating team members. • Proactively communicate with all relevant stakeholders (brokers, underwriters, risk managers etc.) to resolve data related issues. • Drive continuous improvement and innovation to enhance process efficiency. • Develop business plans, make client presentations and participate in business development activities. • Develop and maintain process related documents (like SOP, workflow etc.) Skills • Insurance industry experienced professional with sound domain knowledge. • Keeping abreast with the current insurance industry trends. • Pursuing insurance certifications such as CPCU, CII etc. • Excellent presentation and communication skills. Competencies • Displays good interpersonal skills including conflict resolution. • Ability to anticipate problems. • Self-motivated to work efficiently with little guidance. • Questions how things have been done in the past and tries to develop new ways to address business issues or problems. • Inspires others to perform by setting a good example. • identifies long term future goals of organization and/ or the department Book your interview slot on Today WhatsApp your profile @ 9623462146 / 8888850831 or Dipika@infiniteshr.com ***** Hiring for Customer Support for Team manager role , Salary upto 12LPA - Mumbai Location ******Hiring for P & C Insurance Team Manager / Sr TM , Salary upto 14.00L- Pune Location ****Hiring Team Manager Insurance Operation process**** Salary upto 10.5 LPA , Pune Location Regards Dipika Sharma 9623462146 8888850831

Hello Job Seekers! Greeting from Shining Stars ITPL! New Opportunities are available hurry up! Any Graduate Who has minimum 6 month of experience in any Insurance Sales with excellent communication skills can easily apply Location: Noida Operation Executive Working -6 days Rotational day Shift Salary- Up to 3.5 LPA Roles and Responsibilities Process life and general insurance policies through Max Insurance platform. Handle backend operations for insurance policies, including policy renewal, claims processing, and customer retention. Communicate effectively with customers via phone calls (CSA) to resolve queries related to policy renewals, premiums, and other operational issues. Desired Candidate Profile 0-3 years of experience in insurance operations or a similar industry. Strong understanding of insurance sales principles, particularly life insurance products. Ready to take your career to new heights? Apply Now! For more details contact Monika(7266822602), Nishee(9214101672) or whatsapp your resume. Thanks and Regards, Monika Singh 7266822602 HR Executive Shining Stars ITPL

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore, Kochi CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- Tanishaa S HR Analyst Black And White Business Solutions, Bangalore-560038 E-mail:Tanishaa.S@blackwhite.in Direct Number: 0867432478 | WhatsApp :7899490271 | ***************** Refer your Friends and Family *******************

About Client Hiring for One of the Most Prestigious Multinational Corporations!! Job Title : Property and Casualty insurance Qualification : Any Graduate and Above Relevant Experience : 3 to 8 years Must Have Skills : 1.Problem solving skills: Investigative, analytical, detail-oriented nature. 2.Organizational skills: Able to multi-task, establish priorities, complete tasks/assignment in a timely manner and comply with process requirements 3.Exceptional commitment to customer service. 4.Interpersonal Skills: Demonstrates solid relationship building skills by being approachable, responsive and proactive 5.Should demonstrate collaborative working 6.Communication: Communicates orally and in writing clearly, concisely and professionally. No MTI, able to articulate while on call. 7.Attitude: Positive Mindset, maturity and friendly behavior. 8.Flexibility: Should be flexible with shifts. Good Have Skills : Experience into International commercial insurance for Property and Casualty. Roles and Responsibilities : 1.Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. 2.Meets and exceeds client performance standards. 3.Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner 4.Takes initiative to find solutions and works effectively as a member of the team 5.Develops and implements procedures to meet quality, quantity, and timeliness standards. 6.Composes clear, polite, and well-organized emails to communicate with clients. Anticipates client needs proactively and takes initiative. 7.Coaches less-experienced staff in learning procedures and insurance knowledge. 8.Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. Location : Bangalore, Kochi CTC Range : 5LPA -10 LPA (Lakhs Per Annum) Notice Period : Immediate -30 Days Mode of Interview : Virtual Shift Timing : US shift Mode of Work : Hybrid -- Thanks & Regards, Sanjana Staffing Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number : 0867432404 sanjana.b@blackwhite.in | www.blackwhite.in ***************** Refer your Friends and Family *******************

Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability.FUW - Supporting underwriters in generating Quotes and Proposal by completing pre underwriting work. providing additional support to the underwriter in determining whether clients can qualify for insurance policies, products, or other financial services. Performing duties regarding new and renewal accounts, risk assessments, and loss runs and loss ratings, assisting underwriters with the computation of rates and premiums.Ability to establish strong client relationshipAbility to handle disputesAbility to manage multiple stakeholdersAbility to meet deadline What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to work well in a teamPrioritization of workload Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Property & Casualty- Claims Processing - Insurance Claims Designation: Claims Management New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Claim processing team collects end-end data dataDevelop and deliver business solutions that support the claims process across its lifecycle, including first notice of loss, claims investigation, payment administration or adjudication, provider reimbursement (health care), subrogation and recovery. What are we looking for Ability to establish strong client relationshipAbility to handle disputesAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to perform under pressure- Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Group Core Benefits- Claims Case Mgmt. Group Disability Insurance Designation: Claims Management New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Team prepares a case studyGroup disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for Problem-solving skillsWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesProcess-orientation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Group Core Benefits- Claims Case Mgmt. Group Disability Insurance Designation: Claims Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Team prepares a case studyGroup disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for Problem-solving skillsWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesProcess-orientation Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Group Core Benefits- Claims Case Mgmt. Group Disability Insurance Designation: Claims Management Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.Team prepares a case studyGroup disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for Problem-solving skillsWritten and verbal communicationCollaboration and interpersonal skillsAbility to meet deadlinesProcess-orientation Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Greetings from ReSource Pro!!! . Job Description Job Title: Manager, Service Delivery, India Working Experience: Minimum 12 years experience, 1 + years of experience as an Manager (on paper). Department: Service Delivery Unit Minimum Qualifications: Graduation Purpose of the Position: In this pivotal role, critical leadership will be expected during this exciting and transformative time for the company a unique opportunity for the right candidate. In this role, you will lead and manage the internal delivery teams to review incidents, problems, and any other operations issues impacting the client. Drive the teams to remediate problems and provide root cause analysis as needed. In this role, you will lead and supervise Service Delivery Supervisors and a number of client teams to establish and maintain a motivated and skilled service delivery workforce. Oversee the daily operations to ensure client satisfaction, work quality and efficiency, current and future business needs are met. Identify and lead the department, division or company level projects to realize corporate goals and strategies. Principal Responsibilities: Talent Inventory: Manage and coach direct reports to be effective in both client management and people management. Identify, develop and retain high-potential employees by providing effective leadership, coaching, training, and performance evaluation to team members and their supervisors. Client Services: Oversee the daily operations of each client team to ensure client satisfaction; manage email, phone or, in-person interactions with clients to maintain and enhance client relationships; execute company-wide client-related programs to ensure consistent service delivery and brand promises; Oversee on-boarding of new clients. Business Growth: Proactively seeks opportunities to improve client experience and drive business growth. Support US-based business development functions effectively in acquiring new clients and developing existing clients. Ensure all department activities comply with information security policies. Problem Solving: Resolve high-impact client issues or new situations by analyzing root cause, identifying key steps to form a plan, pulling resources and acquiring support from different departments and functions, executing and making necessary changes, and communicating effectively. Managing Projects: Stay well informed of corporate goals and strategies; identify and lead the department, division, or company-level projects. Lead assigned cross-function or company-wide activities and projects. Employee Engagement and Budget: Manages staffing level and targeted activities to accommodate a healthy balance of employee engagement, client satisfaction, and business development needs. Manages priorities and budgets to meet company, department, and team goals. The above responsibilities are not inclusive. Other responsibilities may be assigned to this job position depending on business needs. Competencies, Skills and Behaviors: Manages for effective performance and develop staff Build effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Shift Timings: Regular Shift - 7:00 AM to 4:00 PM | 7:30 AM to 4:30 PM | 8:00 AM to 5:00 PM | 8:30 AM to 5:30 PM Real-Time Shift - 6:30 PM to 3:30 AM | 7:30 PM to 4:30 AM | 8:30 PM to 5:30 AM | 9:30 PM to 6:30 AM Contact Scope: Contact - HR Sakshi | 8904593038 | Call | Email sakshi_gupta@resourcepro.in