191 Inbound Calling Jobs - Page 3

Key Responsibilities: Customer Interaction: Handle a high volume of inbound and/or make outbound calls to customers, clients, or prospective leads. Listen attentively to understand their needs, concerns, and inquiries. Provide accurate, clear, and comprehensive information regarding products, services, processes, or programs (e.g., educational courses, financial products, technical support, customer service issues). Address and resolve customer complaints, issues, or escalations with a professional and empathetic approach. Guide callers through relevant processes, troubleshooting steps, or application procedures. Build rapport and maintain positive relationships with callers to ensure a high level of customer satisfaction. Team Collaboration: Collaborate effectively with team members, supervisors, and other departments to ensure comprehensive client support and smooth operations. Escalate complex issues to the appropriate channels when necessary.

The Telecalling Sales Executive will be responsible for generating sales over the phone. The ideal candidate will be an excellent communicator, persistent, and able to thrive in a high-pressure environment. This role involves engaging potential customers, understanding their needs, and offering appropriate solutions to close sales. Key Responsibilities: - Make outbound calls to potential customers to introduce the company's products/services. - Answer incoming calls from prospective customers. - Follow up on leads generated through various sources. - Understand customer requirements and present suitable products/services. - Achieve daily, weekly, and monthly sales targets. - Maintain detailed records of customer interactions and sales activities in the CRM system. - Provide accurate information about products, pricing, and availability. - Handle customer objections and clarify any doubts or questions. - Develop and sustain relationships with customers to encourage repeat business. - Participate in team meetings and share best practices with colleagues. - Stay updated on product knowledge, market trends, and industry developments.

Key Responsibilities : - Make outbound sales calls to introduce and promote our products. - Understand customer needs and guide them towards a suitable solution. - Maintain a detailed record of customer interactions, leads, and sales. Requirements : - Good spoken English skills. - Sales or telecalling experience is preferred but not mandatory.

Job Summary: We are looking for a friendly and energetic Telesales Development Executive to join our team. You will talk to potential customers over the phone, explain our services, and convince them to sign up with us. You will also follow up with people who showed interest earlier and build strong relationships with clients. Key Responsibilities: - Make outbound calls to new and existing customers. - Explain our services clearly and answer any questions. - Convince customers to choose our services. - Follow up with interested customers and maintain regular contact. - Update customer details and call outcomes in the system. - Meet daily and monthly call and sales targets. - Work closely with the sales and marketing teams. - Handle customer complaints politely and find solutions. Skills and Qualifications: - Bachelor's degree (preferred but not mandatory). - 0-2 years of experience in telesales or telecalling. - Good speaking and listening skills. - Confidence to talk to people and build relationships. - Basic computer knowledge (MS Office, email). - Positive attitude and eagerness to learn. - Ability to work under targets and deadlines.

Roles and Responsibilities : - Understand and closely analyze the customer's requirements - Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or Whatsapp; doing regular follow up and ensuring customers site visit. - Responsible for entire sales function, from leads handling to ensuring site visits to Closures. - Preparing sales plan and responsible for the supervision of overall sales activities - Expanding customer database manifold and maintaining a potential customer data bank - Achieving high sales targets and managing collections from customers - Pitching unique features of the project/product to potential customers and ensuring closures - Initiating sales from the pre-launch stage to final closing with a high customer satisfaction score - Coordinating with customer service for documentation and a smooth handover

The Role : We at Aliens are looking for an enthusiastic and dynamic Experienced for the role of Pre-Sales Manager as part of our Sales team. The task of the Executive will start from the initial contact phase and often end once the customer has been acquired i.e. sale is made. In some cases, they will also provide some initial or post-sale transitional support. The incumbent would work in a high-paced team environment. S/he would be based in Hyderabad and would report to the Sales Head. Key Responsibilities : - Understand and closely analyse the customer's requirements - Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or Whatsapp; doing regular follow up and ensuring customers site visit - Responsible for entire pre-sales function, from leads handling to ensuring site visits - Coordinating with sales team after site visits and updating & maintaining daily/weekly and monthly reports in excel - Follow-up with customers & managing database of leads allocation; regular follow-up & achieving high sales conversions - Ensure timely updates on the sales pipeline on the system. Submit any other reports and updates as required by the reporting manager Specifically, the candidate should have : - B.Tech./ MBA/ PGDM from NIRF ranked campus with excellent academic record - Excellent communication, presentation and negotiation skills. Should be comfortable in approaching prospective customers via cold calling, mailing, referrals, messaging etc. - Understanding of sales channel/ real estate/ products etc.

* Understand and closely analyze the customer's requirements * Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or WhatsApp; doing regular follow up and ensuring customers site visit. * Responsible for entire sales function, from leads handling to ensuring site visits to Closures. * Preparing sales plan and responsible for the supervision of overall sales activities * Expanding customer database manifold and maintaining a potential customer data bank * Achieving high sales targets and managing collections from customers * Tracking sales team metrics, analyzing sales team data and developing plans to address performance gaps * Setting targets, performance plans and standards for sales representatives and coaching individual reps to improve sales performance * Enabling team by duly acknowledging team members achievements and accomplishments, planning and implementing regular training programs for skill building

Roles and Responsibilities: - Understand and closely analyze the customer's requirements - Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or WhatsApp; doing regular follow up and ensuring customers site visit. - Responsible for entire sales function, from leads handling to ensuring site visits to Closures. - Preparing sales plan and responsible for the supervision of overall sales activities - Expanding customer database manifold and maintaining a potential customer data bank - Achieving high sales targets and managing collections from customers - Tracking sales team metrics, analyzing sales team data and developing plans to address performance gaps - Setting targets, performance plans and standards for sales representatives and coaching individual reps to improve sales performance - Enabling team by duly acknowledging team members achievements and accomplishments, planning and implementing regular training programs for skill building Salary: Best per the current market Location: Hyderabad (Week-offs on Monday) Mode: Work from Office (11-8pm) Benefits: 1. Subsidized food facility will be provided 2. Incentives applicable for the sales team. 3. Transport facility - Pickup and Drop Bus shuttle. 4. Telephone allowance (Sim Card) will be provided. 5. Relocation travel expenses will be reimbursed.(As per company norms) 6. Temporary stay for Initial days

Proactively identify and generate sales leads through inbound calls and customer interactions.Address customer complaints and concerns promptly, providing appropriate solutions and alternatives within specified time limits.Follow up with customers Required Candidate profile HSC qualification or equivalent educational background.Excellent communication skills with a customer-centric approach. Previous experience in a voice process or customer service role is preferred

Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Maintaining customer payment records Required Candidate profile Qualification : Any degree Mode of work - Work from office Immediate joiners preferred. Please call Raghu 9176188282 for more info Regards Raghu 9176188282

Job Description Location: Edappally, Ernakulam Role Overview: This role is perfect for someone who thrives in a customer-facing position and is passionate about helping people find the right educational path. As an Inbound Calls Attendee Client Acquisition Consultant, you will handle incoming calls from prospective students and clients, understand their needs, and guide them toward enrolling in our programs. Key Responsibilities: Answer and manage high volumes of inbound calls from prospective students. Provide clear, accurate information about our healthcare training programs and enrollment process. Identify prospective students goals and recommend suitable courses. Follow up on inquiries via phone, email, or text to nurture leads. Maintain records of all communications in the CRM system. Work closely with the admissions team to meet enrollment goals. Achieve individual and team-based acquisition targets. Deliver a professional and empathetic customer experience. Qualifications: Prior experience in inbound sales, client acquisition, or customer service preferred. Strong communication and active listening skills. Confidence in handling client inquiries and overcoming objections. Ability to work with CRM software and basic office tools. Self-driven, goal-oriented, and team-focused. Passion for education and helping others succeed. High school diploma required; associate or bachelor's degree is a plus. What We Offer: Competitive salary with incentive opportunities. Ongoing training and professional development. Supportive and mission-driven work environment. Opportunities for career advancement within the academy. Flexible working hours (if applicable).

We have requirement for Customer Support Representatives Experience : Freshers & Experienced Experience only from international Customer support background only. Education : 10+2 / 10+3 / 10+2+3 (Undergraduate / Gradudate) are eligible Package :3LPA - 5LPA Only Immediate Joiners Documents Required : Pan card, Aadhar Card (Full Date of Birth), Educational Documents, Offer letter,Reliving letter & Last 3 Months Payslip Intersted Candidates Can share their resume to :- [HIDDEN TEXT] Hr Ameet kumar Ph no :- 8374959909 Hucon Solutions Pvt

Process: International Voice Process Experience: 1 Yr to 5 Years Shifts:UK Shift/Technical Support Work Mode: [Hybrid Job Role We are hiring enthusiastic and customer-oriented professionals for our International Voice Process . Key Responsibilities Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate solutions. Ensure high levels of customer satisfaction. Maintain call logs and follow standard procedures. Eligibility Criteria Any Graduate/Undergraduate can apply. Excellent English communication skills (verbal & written). Willingness to work in rotational shifts, including night shifts. Basic computer and typing skills required. Incentives based on performance Skills: voice process,basic computer skills,customer service , customer , communication , typing skills,technical support,written communication,verbal communication,international voice process

Hiring: Inbound Calls Attendee Client Acquisition Consultant (Edappally, Ernakulam) ???? Location:Edappally, Ernakulam (Onsite) ???? Salary: 12 years exp: ?15,000/month 3+ years exp: ?20,000/month ???? About the Role: Join our dynamic team as anInbound Calls Attendee Client Acquisition Consultant! You'll be the first point of contact for prospective students, guiding them toward the right healthcare training programs and helping shape their futures. ? Key Responsibilities: ? Handlehigh-volume inbound callswith professionalism and empathy. ? Provide detailed info abouthealthcare coursesand enrollment processes. ?Identify student goalsand recommend suitable programs. ?Follow upwith leads via calls, emails, or texts to drive enrollments. ? Maintain accurate records in theCRM system. ? Collaborate with the admissions team tomeet enrollment targets. ???? Ideal Candidate: ? 1+ years ininbound sales, customer service, or client acquisition. ?Excellent communicationand active listening skills. ? Confident inhandling objectionsand converting inquiries. ? Familiar withCRM toolsand basic office software. ?Self-motivated, target-driven, and passionate about education. ?High school diploma(degree holders preferred). ???? Why Join Us Competitive salary + performance incentives Training & career growthin education/admissions Supportive teamwith a mission-driven culture

Role: Voice Inbound / Outbound caller - Respond to customer queries in a timely and accurate way, via email, Webchat, letters, phone etc Identify customer needs and service accordingly Update internal database with information about technical issues and useful discussions with customers Co-ordination with other internal teams/departments to provide customer resolution to query or request Inform customers about new features and functionalities and Promote digital channels of service Timely Follow up with customers to ensure their queries and technical issues are resolved Maintain customer centricity at the core of all transactions Support a positive work place environment adhering to organizational policies.

1) Outbound callings. 2) Inbound calling 3) Lead generation, 4) Following up with leads and closing deals. 5) Answering Customer Queries, 6) Explaining the benefits of products or services 7) Delivering a scripted sales pitch. Engaging with potential and existing customers via phone to generate leads, promote products/services, and handle inquiries, ultimately contributing to sales and customer satisfaction.

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key Responsibilities Handle inbound and outbound calls from international customers. Address customer inquiries, complaints, and support issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Ensure customer satisfaction by providing effective solutions. Meet performance targets and adhere to quality standards. Requirements: 2 months to 2 years of experience in a BPO or customer service role. Excellent verbal communication skills in English. Ability to work in a fast-paced environment and multitask effectively. Willingness to work in the Night shift. Positive attitude and customer-first approach. What We Offer: Permanent employment with growth opportunities. Supportive and collaborative work environment. Training and development programs to enhance your skills. Skills: voice process,customer service,multitasking,problem-solving,excellent communication skills,customer satisfaction,international voice process,communication skills

We are looking for a dynamic and customer-focused Customer Executive to join our International Voice Process team. The ideal candidate will have excellent communication skills, a problem-solving attitude, and a passion for delivering outstanding customer service. Key Responsibilities Handle inbound and outbound calls from international customers. Address customer inquiries, complaints, and support issues in a timely and professional manner. Maintain accurate records of customer interactions and transactions. Ensure customer satisfaction by providing effective solutions. Meet performance targets and adhere to quality standards. Requirements: 2 months to 2 years of experience in a BPO or customer service role. Excellent verbal communication skills in English. Ability to work in a fast-paced environment and multitask effectively. Willingness to work in the 1 PM to 10 PM shift. Positive attitude and customer-first approach. What We Offer:Permanent employment with growth opportunities. Supportive and collaborative work environment. Training and development programs to enhance your skills. Skills: collaborative work,problem-solving,customer satisfaction,communication skills,excellent communication skills,record-keeping,customer service,multitasking,bpo,international voice process,voice process

Handle inbound & outbound calls, explain solar products/franchise, engage customers, schedule appointments, follow up on leads, and maintain records. Communicate effectively in Hindi & basic English. Freshers welcome, Performance based incentives. Required Candidate profile Confident telecaller with good Hindi and basic English communication, skilled in handling calls, explaining products, following up, and maintaining records. Open to freshers.

Greetings from Hucon Solutions. Spot offers with Immediate Joining !!! Drive for Customer Support ( Voice) @ Hucon Eligibility : * Any Graduate,UG,PG, * Exp : Min 6 Months - 8years experience into International Customer support (Voice & Semi voice) is acceptable, * Salary : Min 2.5LPA - Max 4.5LPA * Rotational shifts, * Work location - Hitech City, * Two- way transport * Interested candidates forward your Resume To [HIDDEN TEXT] and you can ping me on whatsapp, * Candidates can contact me on my number 8121158848 Thanks & Regards, HR Ameet kumar #8121158848 Hucon Solutions Pvt Ltd.

Key Responsibilities: 1. Customer Query Handling Respond to inbound calls, emails, and live chats from customers in a timely and professional manner. Provide information about products, order status, returns, technical troubleshooting, and policy-related concerns. Document all customer interactions in CRM systems. 2. Issue Resolution & Escalation Investigate and resolve product/service-related issues to ensure customer satisfaction. Escalate unresolved issues to higher-tier support or appropriate departments. Follow up on open cases to ensure timely resolution. 3. Customer Relationship Management Build positive relationships by being empathetic, friendly, and proactive in communication. Gather customer feedback and report issues that affect overall service quality. Educate customers on product usage and self-service tools. 4. SLA & Quality Adherence Maintain service-level agreements (SLAs) including average handling time, resolution rate, and customer satisfaction scores. Meet or exceed quality assurance metrics and feedback targets. Participate in training sessions to stay up to date with products and support procedures.

Key Responsibilities: Conduct outbound calls and emails to generate leads and convert them into qualified opportunities. Understand customer needs and offer appropriate solutions or product demonstrations. Maintain and update CRM with accurate prospect and client information. Follow up on inbound leads and inquiries in a timely manner. Achieve and exceed monthly/quarterly sales targets and KPIs.

Reviewing the company debtor list. Contacting customers and informing them of their overdue bills. Advising customers on their payment options and suggesting methods of payments. Maintaining customer payment records Required Candidate profile Qualification : Any degree Mode of work - Work from office Immediate joiners preferred. Please call santoshi 9176198282 for more info Regards santoshi 9176198282

Job Overview : As a Telesales Executive, you will be responsible for generating new business opportunities and managing existing customer relationships over the phone. Your goal will be to drive sales, meet targets, and contribute to the overall success of the sales team. Key Responsibilities : - Outbound Calls : Make high volumes of outbound calls to prospective customers, introducing our products/services and generating interest. - Lead Generation : Identify and qualify leads from various sources, including cold calling, referrals, and inbound inquiries. - Sales Pitch : Deliver compelling sales presentations, effectively communicating the value of our products/services. - Customer Relationship Management : Build and maintain strong relationships with customers, addressing their needs and concerns promptly. - Sales Targets : Achieve and exceed sales targets and KPIs set by the company. - Record Keeping : Maintain accurate records of calls, sales, and customer interactions using CRM software. - Market Research : Stay informed about industry trends, market conditions, and competitor activities. - Feedback Collection : Gather feedback from customers to improve our products/services and overall customer experience. Requirements : - Experience : Proven experience in telesales, telemarketing, or a similar role. - Skills : Excellent communication and negotiation skills, with the ability to build rapport over the phone. - Sales Acumen : Strong sales skills and a track record of meeting or exceeding sales targets. - Technical Proficiency : Proficiency in CRM software and Microsoft Office Suite. - Resilience : Ability to handle rejection and stay motivated in a target-driven environment. - Education : High school diploma or equivalent; a degree in business or a related field is a plus.

Shifts: Rotational (Including Night Shifts) Work Mode: [On-site] Job Role: We are hiring enthusiastic and customer-oriented professionals for our International Voice Process . Key Responsibilities: Handle inbound/outbound calls for international customers. Resolve queries and provide appropriate solutions. Ensure high levels of customer satisfaction. Maintain call logs and follow standard procedures. Eligibility Criteria: Any Graduate/Undergraduate can apply. Freshers and candidates with up to 2 years of experience are welcome. Excellent English communication skills (verbal & written). Willingness to work in rotational shifts, including night shifts. Basic computer and typing skills required. Incentives based on performance