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0.0 - 4.0 years

0 - 4 Lacs

Chandigarh, India

On-site

Foundit logo

Handling Inbound calls for international clients Attending the customers queries. 5 days working / 2 Rotational weeks off 9 hour working shift Rotational shifts/night shift Required Candidate profile Excellent Communication skills in English are required Graduates apply Immediate joiners only Fresher/Experienced both can apply Incentives Cabs Facility 5 Day working

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0.0 - 4.0 years

0 - 4 Lacs

Mohali, Punjab, India

On-site

Foundit logo

Handling Inbound calls for international clients Attending the customers queries. 5 days working / 2 Rotational weeks off 9 hour working shift Rotational shifts/night shift Required Candidate profile Excellent Communication skills in English are required Graduates apply Immediate joiners only Fresher/Experienced both can apply Incentives Cabs Facility 5 Day working

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0.0 - 5.0 years

0 - 5 Lacs

Panchkula, Haryana, India

On-site

Foundit logo

Efficiently handling inbound and outbound calls from International customers Ensuring the customer has a positive experience with the company Fostering a healthy relationship between the client and the customer Required Candidate profile Excellent English communication UG/ Grad/ PG Fresher/experienced both can apply Rotational shift Work from office only Immediate joiners only

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0.0 - 5.0 years

0 - 5 Lacs

Mohali, Punjab, India

On-site

Foundit logo

Efficiently handling inbound and outbound calls from International customers Ensuring the customer has a positive experience with the company Fostering a healthy relationship between the client and the customer Required Candidate profile Excellent English communication UG/ Grad/ PG Fresher/experienced both can apply Rotational shift Work from office only Immediate joiners only

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0.0 - 3.0 years

0 - 3 Lacs

Navi Mumbai, Maharashtra, India

On-site

Foundit logo

International Voice Process Handling inbound calls Process - TU 5 days working with 2 rotational week off Required Candidate profile Shift timing - Rotational shift including night (any 9 hours shift) Cab facility Location - Malad west & Thane

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0.0 - 3.0 years

0 - 3 Lacs

Mumbai, Maharashtra, India

On-site

Foundit logo

International Voice Process Handling inbound calls Process - TU 5 days working with 2 rotational week off Required Candidate profile Shift timing - Rotational shift including night (any 9 hours shift) Cab facility Location - Malad west & Thane

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0.0 - 3.0 years

0 - 3 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Foundit logo

Job Summary Handle calls from customers resolving queries with confidence Solution-based selling approach overcoming customer objections by listening, understanding Follow up on customer requests to ensure complete satisfaction Required Candidate profile Individuals with excellent communication skills and a passion for connecting with people UG/ Freshers can apply Onsite Interview only local candidates need to apply

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0.0 - 3.0 years

0 - 3 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Foundit logo

Job Summary Responding or resolving customer queries over calls/ chat Call and pitch customers our product or services Responding to customer queries in timely manner Maintain good relationship with the customers Required Candidate profile Comfortable in Rotational shifts Immediate joiner Should have good interpersonal skills Unlimited Incentives Health Insurance

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0.0 - 2.0 years

0 - 2 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Foundit logo

Job Summary Interacting with the Customers Offering amazing customer service Maintaining professionalism with customers Inbound Process Collect prompt and accurate customer feedback work directly with customers& provide assistance Required Candidate profile Immediate joiners only Freshers/UG both can apply Candidate should be in delhi

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0.0 - 3.0 years

0 - 3 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Foundit logo

Handling Inbound calls or chat Resolve customer queries in a professional manner Handle Inbound/ Outbound calls Cab Facility Meal Provided Required Candidate profile Excellent communication skills in English UG (result awaited)/ Graduate Freshers Comfortable for Rotational shifts Immediate Joiners5 days working

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0.0 - 3.0 years

0 - 3 Lacs

Noida, Uttar Pradesh, India

On-site

Foundit logo

Handling Inbound calls or chat Resolve customer queries in a professional manner Handle Inbound/ Outbound calls Cab Facility Meal Provided Required Candidate profile Excellent communication skills in English UG (result awaited)/ Graduate Freshers Comfortable for Rotational shifts Immediate Joiners5 days working

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0.0 - 3.0 years

0 - 3 Lacs

Delhi, India

On-site

Foundit logo

Job Description Handling issues and customer complaints Inbound/Outbound calls Pitching company's product for sales Required Candidate Profile Excellent communication skills in English UG/Grad. Freshers/Experienced Rotational shifts Persuasive skills

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0.0 - 3.0 years

0 - 3 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Foundit logo

Job Description Handling issues and customer complaints Inbound/Outbound calls Pitching company's product for sales Required Candidate Profile Excellent communication skills in English UG/Grad. Freshers/Experienced Rotational shifts Persuasive skills

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0.0 - 3.0 years

0 - 3 Lacs

Noida, Uttar Pradesh, India

On-site

Foundit logo

Job Description Handling issues and customer complaints Inbound/Outbound calls Pitching company's product for sales Required Candidate Profile Excellent communication skills in English UG/Grad. Freshers/Experienced Rotational shifts Persuasive skills

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0.0 - 3.0 years

0 - 3 Lacs

Delhi, India

On-site

Foundit logo

Insurance sales Outbound/Inbound calling Responding to customer queries Identifying customer needs and pitching customers to buy insurance Required Candidate Profile Excellent command over English communication Should have good knowledge about insurance Insurance sales experience would be an advantage Immediate joiners only Freshers can also apply

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0.0 - 3.0 years

0 - 3 Lacs

Gurgaon / Gurugram, Haryana, India

On-site

Foundit logo

Insurance sales Outbound/Inbound calling Responding to customer queries Identifying customer needs and pitching customers to buy insurance Required Candidate Profile Excellent command over English communication Should have good knowledge about insurance Insurance sales experience would be an advantage Immediate joiners only Freshers can also apply

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0.0 - 3.0 years

0 - 3 Lacs

Noida, Uttar Pradesh, India

On-site

Foundit logo

Insurance sales Outbound/Inbound calling Responding to customer queries Identifying customer needs and pitching customers to buy insurance Required Candidate Profile Excellent command over English communication Should have good knowledge about insurance Insurance sales experience would be an advantage Immediate joiners only Freshers can also apply

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0.0 - 1.0 years

0 - 1 Lacs

Noida, Ghaziabad, Greater Noida

Work from Office

Naukri logo

Role & responsibilities Answer incoming calls promptly and professionally. Inbound Calling. Hindi communication. Customer Service provider Preference: Good communication. Confidence Smart and strong personality

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2.0 - 5.0 years

9 - 12 Lacs

Hyderabad

Work from Office

Naukri logo

Location: Hyderabad (Week-offs on Monday) Mode: Work from Office (11-8pm) Roles and Responsibilities: - Understand and closely analyze the customer's requirements - Attending inbound calls and making outbound calls to the Leads Generated through various marketing activities and providing them necessary project details over email or WhatsApp; doing regular follow up and ensuring customers site visit. - Responsible for entire sales function, from leads handling to ensuring site visits to Closures. - Preparing sales plan and responsible for the supervision of overall sales activities - Expanding customer database manifold and maintaining a potential customer data bank - Achieving high sales targets and managing collections from customers - Tracking sales team metrics, analyzing sales team data and developing plans to address performance gaps - Setting targets, performance plans and standards for sales representatives and coaching individual reps to improve sales performance - Enabling team by duly acknowledging team members achievements and accomplishments, planning and implementing regular training programs for skill building Other benefits: 1. Subsidized food facility will be provided. 2. Incentives applicable for the sales team. 3. Transport facility - Pickup and Drop Bus shuttle. 4. Telephone allowance (Sim Card) will be provided. Request you to go through the details, and share your confirmation. In case of any query, kindly reach out to me for the same.

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0.0 - 3.0 years

3 - 5 Lacs

Kumbakonam

Work from Office

Naukri logo

Roles and Responsibility Handle inbound and outbound calls to generate leads and convert them into customers. Provide excellent customer service by resolving queries and addressing concerns professionally. Meet or exceed monthly targets set by the management. Collaborate with the sales team to achieve business objectives. Maintain accurate records of customer interactions and transactions. Stay updated on market trends and competitor activity to identify new business opportunities. Job Requirements Proven experience in telecalling or sales, preferably in the BFSI industry. Strong communication and interpersonal skills are essential. Ability to work in a fast-paced environment and meet deadlines. Basic computer knowledge and proficiency in MS Office applications. Strong problem-solving skills and attention to detail are required. Ability to build rapport with customers and provide excellent customer service.

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0.0 - 5.0 years

1 - 6 Lacs

Noida, Ghaziabad, New Delhi

Work from Office

Naukri logo

International/Domestic process Voice process/Chat process Location : Gurgaon, Noida, Pitampura, Mayapuri Salary : upto 47k + incentives Good communication required If interested then contact Ananya 9315447735, Bharat 9818173324, Anishka 9310131282

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram

Work from Office

Naukri logo

We are hiring for a Customer Service Associate for a voice process in Gurgaon. This is an excellent opportunity for both freshers and experienced candidates looking to grow in the customer support domain. Key Responsibilities: Handle inbound/outbound customer calls efficiently. Provide excellent customer service and resolve queries effectively. Maintain a professional and courteous tone while interacting with customers. Requirements: Freshers or experienced candidates in customer support are welcome. Graduation is mandatory. Communication skills: Average spoken English. Shift Timing: Fixed day shifts. Candidates looking to start or advance their career in customer service are encouraged to apply. Required Skills & Experience Fresher/Experienced in Customer Support. Communication level required- Average Spoken English Qualification: Any Particular certifications Graduation mandatory Important Points : We are hiring for Day shifts Freshers can also apply

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0.0 - 5.0 years

3 - 5 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

Foundit logo

We have requirement for Customer Support Representatives Experience : Freshers & Experienced Experience only from international Customer support background only. Education : 10+2 / 10+3 / 10+2+3 (Undergraduate / Gradudate) are eligible Package :3LPA - 5LPA Only Immediate Joiners Documents Required : Pan card, Aadhar Card (Full Date of Birth), Educational Documents, Offer letter,Reliving letter & Last 3 Months Payslip Intersted Candidates Can share their resume to :- [HIDDEN TEXT] Hr Krishnaveni Ph no :- 9848417264 Hucon Solutions Pvt

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1.0 - 5.0 years

1 - 2 Lacs

Hyderabad

Work from Office

Naukri logo

Naresh IT is looking for experienced Telecallers , should have good knowledge in making Calls Follow up daily calls to maintain relationship with candidates looking for various courses , Explain various courses to candidate through phone calls & in person.Responsibilities: Candidate Outreach & Calling: Initiate outbound calls to prospective candidates from provided leads and databases. Handle inbound inquiries from candidates interested in Naresh IT's courses. Effectively communicate with candidates to understand their career aspirations, educational background, and training needs. Course Information & Counseling: Provide comprehensive and accurate information about Naresh IT's various IT training courses (e.g., Full Stack Development, Data Science, Software Testing, Cloud Technologies, etc.). Explain course curricula, duration, fees, batch timings, placement assistance, and career opportunities. Counsel candidates on the most suitable courses based on their profile and career goals. Address candidate queries and concerns professionally and patiently, both over the phone and in person (when required). Follow-Up & Relationship Management: Conduct diligent daily follow-ups with interested candidates through calls, messages, and emails to maintain engagement and build rapport. Nurture relationships with potential students to guide them through the decision-making and enrollment process. Reschedule calls or appointments as needed and ensure timely communication. Admissions & Conversion: Convert qualified leads into enrollments by effectively highlighting the value proposition of Naresh IT's courses and addressing any hesitations. Encourage candidates to visit the branch for in-person counseling or to attend demo classes. Support candidates with the admission formalities and documentation. Record Keeping & Reporting: Maintain accurate and detailed records of all calls, interactions, candidate information, and follow-up activities in the CRM system or designated database. Prepare daily, weekly, and monthly call reports and conversion metrics. Provide feedback on lead quality and market trends to the management team. Collaboration: Coordinate with the counseling team, trainers, and other internal departments to ensure a smooth candidate experience and provide up-to-date information.

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0.0 - 4.0 years

3 - 6 Lacs

Muzaffarpur

Work from Office

Naukri logo

Inbound and out-bound calls,Handle the queries of the customer ,coornating with different departments, Sales. Responsibilities: Inbound Call Management: Respond promptly and professionally to inbound calls from prospective and existing customers. Understand customer needs, pain points, and technical requirements through effective questioning and active listening. Provide accurate information about products/services, pricing, and solutions. Qualify leads and identify sales opportunities from inbound inquiries. Outbound Sales & Prospecting: Initiate outbound calls to pre-qualified leads, existing customers, and cold prospects to generate new business. Conduct research to identify potential customers and market segments. Develop and execute strategies to convert prospects into active customers. Follow up on marketing campaigns and sales leads to maximize conversion rates. Customer Query Handling & Technical Support: Serve as the first point of contact for technical queries and issues related to products/services. Diagnose and troubleshoot basic technical problems, providing solutions or escalating complex issues to the appropriate technical support teams. Educate customers on product features, benefits, and best practices. Maintain a high level of product knowledge to address diverse customer questions effectively. Inter-Departmental Coordination: Collaborate closely with internal departments including Technical Support, Product Development, Marketing, and Operations to ensure seamless customer experience and problem resolution. Facilitate communication between customers and internal teams to address specific technical requirements, product feedback, or service delivery issues. Ensure that customer commitments are met by coordinating internal resources efficiently. Sales & Revenue Generation: Achieve and exceed individual and team sales targets and KPIs (Key Performance Indicators). Prepare and present compelling sales proposals, quotes, and contracts. Negotiate terms and close deals effectively. Identify up-selling and cross-selling opportunities to maximize revenue from existing accounts. Maintain accurate and up-to-date customer and sales activity records in the CRM system. Relationship Management: Build and maintain strong, long-lasting customer relationships based on trust and mutual respect. Proactively identify opportunities to improve customer satisfaction and retention. Gather customer feedback and relay it to relevant internal teams for continuous improvement.

Posted 3 weeks ago

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