Housekeeping Executive

Company Description

GENERAL INFORMATION

Primary Responsibilities

• Optimizes work productivity by effectively scheduling and allocating all available resources and recommends changes in methods, equipment, design, staff, to EHK in order to improve departmental standards/productivity and ensures implementation of the same
• Ensures cleanliness and hygiene standards in all areas of the hotel
• Ensures adherence to company and hotel policies by all departmental employees
• Plans the organization of work within the department, including assignments, time schedules and vacations
• Ensures all relevant documentation and records are updated and complete
• Ensures guest requirements and requests are promptly and efficiently responded to in order to achieve customer satisfaction
  

People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Hyderabad Airport to ensure maximum cooperation, productivity, morale and guest service.
• Interact with guests and personnel of the hotel in an efficient and friendly manner.
• Provide effective support to the team to enable them to provide a range of effective and efficient services.
• Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
• Conduct on-going training and coach all the employees and ensure to maintain records.
• Conduct briefing for Housekeeping attendants.
  

Qualifications

Knowledge and Experience

• Diploma in Tourism / Hospitality Management
• Minimum 2 year of relevant experience
• Excellent reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
  

Competencies

• Strong leadership, interpersonal and training skills
• Results and service oriented with an eye for details
• Ability to multi-task, work well in stressful & high-pressure situations
• Well-presented and professionally groomed at all times