Hospitality Specialist

Position is based out in Vikhroli, Mumbai Replying to Associate query related to Accommodation Assigning the request to Hotels or Travel Management Company (TMC) Auditing the rates shared by TMC with the corporate rate , the TMC negotiated rates , aggregators rate & the best available rate through the hotel portals. Confirming the most cost-effective accommodation by ensuring safety and security of the associate Closing the request in real time and maintaining the booking tracker Discrepancy if any in the bookings made by the TMC to be brought to the notice of the supervisor. Follow the TCS invoicing process and clear invoices within timelines. Follow up with TMC/ Hotels if invoices are not uploaded on time, if any discrepancy found in the invoices, same to be further escalated with Hotel / TMC and inform the supervisor. Keep a payment tracker and ensure payments are done to the TMC without a delay Show more Show less