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Home
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Rivera Manpower Services
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Hiring Senior Customer support Associate For leading MNC! CTC 7lac

Hiring Senior Customer support Associate For leading MNC! CTC 7lac

Rivera Manpower Services

1 - 5 years

4 - 7 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

international voice customer support semi voice insurance voice edtech tcs customer service customer care Voice Process Inbound jp morgan Voice Support banking healthcare amazon collections outbound

Work Mode

Work from Office

Job Type

Full Time

Job Description

Warm Greetings from Rivera Manpower Services,

Hiring: International Voice Process Customer Support

Location:

Eligibility Criteria:

Minimum
1 year experience
in
international voice support
Excellent verbal communication skills in English
Willingness to work in
rotational US shifts
Strong customer handling and problem-solving skills

Roles & Responsibilities:

Assist international customers over voice calls in a
professional and courteous
manner
Provide
timely updates
and ensure customer queries are
resolved efficiently
Adhere to defined
AHT (Average Handling Time)
and
CSAT (Customer Satisfaction)
targets
Document customer interactions and escalate unresolved issues as needed
Maintain high levels of accuracy and empathy during every customer interaction

To Apply / Book Your Interview Slot:

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