Head, Transversal Change Management (Program Manager)

• To achieve an optimal Change Management model across Business lines in Securities Services Operations
• Make 2S Operations the primary hub for Change management in Securities Services
• Standardized project and program management practices within Change teams
• Facilitating Business to Manage projects through organization change

Responsibilities

• Formulate, organize and monitor inter-connected projects
• Analyse and define on suitable strategies and objectives
• Coordinate cross-project activities
• Lead and evaluate project managers and other staff
• Develop and control deadlines, budgets and activities
• Apply change, risk and resource management
• Assume responsibility for the programs people and vendors
• Assess program performance and aim to maximize ROI
• Resolve projects higher scope issues
• Prepare reports for program directors
• Directly manage multiple onboarding / transition projects related to Operations processes in the Securities Services domain
• Ensure Risks and Issues are managed proactively and various transition deliverables are documented and signed off before go-live
• Develop strong, positive, constructive relationships with multiple senior stakeholders
• Lead matrix teams to deliver high quality results
• Ability to work in a fast paced and dynamic environment

• Ensure adherence to the Transition Methodology and Outsourcing Compliance for self and team
• Contribute to building a world class Programme / Project Management discipline
• Thorough understanding of project/program management techniques and methods
• Excellent Knowledge of performance evaluation and change management principles

• Overall 15+ years of experience
• Highly assertive, strong orientation to statistical analysis
• Expert in Project Management
• Change Cycle Framework Formulate, Plan, Implement, Manage Transition and sustain
• Self-starter who can work independently, displays initiative and is a problem solver
• Strong stakeholder management & negotiation skills

• Expert Project & Change Management skills
• Adequate knowledge on Capital Markets and Products in Securities Services

Skills Referential