Head - Logistics & Customer Services

Job Description

Information and consent on cookies & similar tools Head - Logistics & Customer Services Job Details NIVEA India Pvt. Ltd. Your Tasks Working along with the Supply chain Director to lead the warehousing and logistics strategy development and execution for the company in India. Manage the current warehousing supply chain infrastructure of Mother warehouses and DCs. Additionally, management of Hub operations of kitting of imported goods. Management of all primary and secondary transportation contracts, deliverables and transportation vendors management and development. Management of the customer service team towards effectively supporting and delivering to the high growth business from a supply chain service standpoint through high customer service levels and effective issue resolutions. Lead both the General trade and Modern Trade central and regional logistics teams towards supporting availability and customer service agenda. Optimize Distribution and Logistics costs (inbound and outbound) and bring innovation in approach and industry best practices towards same. Facilitate Regional Logistics Managers towards execution of the Demand Planning agenda for the regions. Lead the network study along with the Planning head towards supporting the long-term supply chain strategy for the organization. Your Profile Graduate in any Discipline with an MBA in Supply Chain Management from a premier Institute / APICS certification would be preferred. 9+ years of post-MBA experience currently leading the logistics vertical in a reputed organization. Sound understanding of the Indian logistics environment / warehousing and transportation management / Industry players / compliances. Excellent working knowledge of supply chain systems, processes, best practices. Excellent customer orientation and operations management / negotiation and influencing skills/ Team management skills/Analytics and execution bent of mind. IT: excellent MS-Office skills, SAP knowledge would be preferred. Get to know: Ceren Working at Beiersdorf has been an amazing experience. I get to collaborate with talented colleagues from around the world in a vibrant and supportive environment, shaping exciting projects and fostering strong partnerships. The company s focus on teamwork and care makes the job rewarding, and Beiersdorf truly lives by its motto, Care Beyond Skin. If youre looking for a place where you can grow personally and professionally, this is it.