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Hyatt Place Aurangabad Airport
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Guest Service Team Lead

Guest Service Team Lead

Hyatt Place Aurangabad Airport

0 years

0 Lacs

Mumbai Maharashtra India

Posted:2 weeks ago| Platform:

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Skills Required

service support communication leadership multitasking management

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

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Role Description

This is a full-time on-site role for a Guest Service Team Lead at Hyatt Place Aurangabad Airport, located in Mumbai. The Guest Service Team Lead will be responsible for overseeing the guest service team, ensuring exceptional customer support and service. Day-to-day tasks include managing guest inquiries, resolving issues, providing guidance to team members, ensuring high-level customer satisfaction, and maintaining smooth operation at the front desk and guest services area.

Qualifications

Customer Support and Customer Service skills
Communication skills
Experience in Customer Service Management
Team Leadership skills
Excellent problem-solving and decision-making abilities
Strong organizational and multitasking skills
Ability to work flexible hours, including weekends and holidays
Hospitality background or experience in a similar role is a plus
Bachelor's degree in Hospitality Management, Business Administration, or related field

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Hyatt Place Aurangabad Airport

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Guest Service Team Lead

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Guest Service Team Lead