645 Guest Service Jobs - Page 26

Company is big and Reputed Company of Ahmedabad. Designation - Receptionist Only 3 Year+ Experienced candidate as receptionist or Front Desk, can only apply You need to take care of all reception activities. Call 8000044060 Required Candidate profile Only Female candidate having 3 Year+ experience of Reception or Front Desk can only apply. Candidate need to be Good Looking, and know basic computer. There is no Sales in this. Call 8000044060

Handle client communications via phone, email inquiries, providing precise and timely information on services, and treatments Efficiently manage and coordinate appointment bookings, cancellations, and rescheduling to maximize operational efficiency Required Candidate profile Collaborate with doctors, Nutritionist , therapists and management to ensure seamless service delivery and client satisfaction

We're managing a 5-star resort in a forest area, 40 Minutes from the main city, Junagadh. We're looking for candidates who are currently working in Luxury Collection hotels 60,000 Benefits: PF, Mediclaim, Food, AC Accommodation, Gym, Transportation

Overall operations of the Stores 1.To plan and carry out operations of the store, so as to maintain smooth functioning of the store with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans. 2. Ensure upkeep of store premises & manage all the equipments of the store for smooth operational flow. 3. Execution of Shift in the Store as per the agreed plan. 4. Planning for staff deployment during the shift. 5. Carry out local sales Marketing like door hanging, Newspaper insertion, Corporate calling. 6. To carry out staff meeting at periodic intervals and ensure motivation of the team. 7. Preparing different kinds of reports on food cost, inventory, wastage, P&L. 8. Candidate will be responsible for handling Day to day operations, shift Management, Inventory, Food Cost etc Our Recruiters Jhanvi - 7651823919 Mahesh - 8920124274 Himanika - 8273319418

Role & responsibilities :- In a hotel, a hostess's work revolves around ensuring a smooth and welcoming guest experience, primarily focusing on the front-of-house operations . This includes greeting guests, managing reservations, seating arrangements, and providing initial information about the hotel's services. They act as the first point of contact for guests, setting the tone for their stay and ensuring a positive initial impression. Here's a more detailed look at their responsibilities: Guest Reception and Seating: Greeting Guests: Welcoming guests with a friendly and professional demeanor as they arrive at the hotel. Seating Arrangements: Guiding guests to their assigned rooms or seating areas, considering their preferences and the hotel's layout. Reservation Management: Managing reservations, including booking, cancellations, and special requests, ensuring smooth flow of guest arrival and departure. Waitlist Management: Managing waitlists and providing accurate wait time estimates. Providing Information: Offering assistance and answering questions about hotel facilities, services, and local attractions. Communication and Coordination: Communication Hub: Acting as a central point of contact, relaying information between guests and other hotel staff. Coordination: Working closely with other departments, such as housekeeping, front desk, and food and beverage staff, to ensure seamless guest experience. Guest Feedback: Gathering guest feedback and relaying it to management to improve services. Additional Responsibilities: Maintaining Cleanliness: Ensuring the lobby and surrounding areas are tidy and welcoming. Conflict Resolution: Addressing guest concerns and resolving any issues promptly and professionally. Upselling and Promotion: Promoting hotel services and special offers to enhance the guest experience * *Urgent Job Opening for a 5 Star Hotel * * Job Location * -Marine Drive, Mumbai * Position * -Hostess * Salary * -26 K CTC * Interested can share CV on 7303646404 * If your Friend or juniors are interested for this profile then kindly share their number/Resume to me. Regards HR Aachika Contact-9810287404

Job Title : Executive Guest Relations Department/Function : Operations Reporting Manager : Manager - Operations Location : Ghaziabad Duties & Responsibilities : Handle customer complaints and concerns efficiently and in a timely manner. Provide excellent customer service in line with mall standards. Offer information regarding the mall, brands, and any ongoing activities within the mall. Promote services and provide relevant details about available offerings. Record necessary data and information in the designated registers daily. Manage all customer interactions with fairness, professionalism, and the right attitude. Coordinate with housekeeping for regular cleaning of washrooms and floors. Conduct regular rounds of the mall to ensure cleanliness of common areas. Gather guest feedback, noting their preferences and dislikes. Provide support to other functions within the mall as required. Job Specifications : Strong communication and presentation skills. Excellent organizational and interpersonal abilities. Positive attitude with an outgoing personality. Proficient command of the English language (both written and verbal). Strong time management and active listening skills. Familiarity with basic MS Office tools (Word, Excel, etc.). Sound decision-making abilities. Strong people management skills. Experience : Overall Experience: 1+ years Qualification: Any Graduate Industry Type : Hotel / Retail / Commercial / Interiors Interested candidates can share their Cvs at Sonia.pal@briskmind.in

Job Title : Executive Guest Relations Department/Function : Operations Reporting Manager : Manager - Operations Location : Ghaziabad Duties & Responsibilities : Handle customer complaints and concerns efficiently and in a timely manner. Provide excellent customer service in line with mall standards. Offer information regarding the mall, brands, and any ongoing activities within the mall. Promote services and provide relevant details about available offerings. Record necessary data and information in the designated registers daily. Manage all customer interactions with fairness, professionalism, and the right attitude. Coordinate with housekeeping for regular cleaning of washrooms and floors. Conduct regular rounds of the mall to ensure cleanliness of common areas. Gather guest feedback, noting their preferences and dislikes. Provide support to other functions within the mall as required. Job Specifications : Strong communication and presentation skills. Excellent organizational and interpersonal abilities. Positive attitude with an outgoing personality. Proficient command of the English language (both written and verbal). Strong time management and active listening skills. Familiarity with basic MS Office tools (Word, Excel, etc.). Sound decision-making abilities. Strong people management skills. Experience : Overall Experience: 0-2 years Qualification: Any Graduate Industry Type : Hotel / Retail / Commercial / Interiors Interested candidates can share their Cvs at Sonia.pal@briskmind.in

Hiring for under Graduate/ Graduate for one of the leading bank Need decent english communication 5 days working cabs call or whats up HIMANSHU@9289877542

ABOUT PRAXIS SERVICES Join the Leader and Domain Expert in Customer Service South Asia Praxis is a leading Business Process Management company managing reservations. It provides Reservations Services, Revenue Management & online Sales for leading hotel chains & boutique hotels in India & overseas. Some of the hotels managed by Praxis are members of affiliations such as Relais & Chateaux, Leading Hotels of the World (LHW), Small Luxury Hotels (SLH), Preferred Hotels etc. Job Description: - A reservations sales associate position is responsible for ensuring a positive and memorable experience for guests. - Answering phone calls and emails requesting information on the hotel or resort and providing necessary details to prospective customers. - Describing different facilities and services depending on the needs of the callers and their interests. - Informing corresponding departments of the requests made by guests, so that the facilities are available promptly upon their arrival. - Listening carefully to the needs of prospective guests and ensuring that they receive accommodations and services that best fit their requirements. - Lending patient ear for guest grievances and taking prompt actions for redress. - Inclination for continuous improvement, looking for opportunities that help elevate quality of existing services and amenities. - Maintaining up-to-date reservation reports is also part of a reservations sales associate's duty. Skills Required: - A natural tendency to help people, a willingness to learn and improve, and diplomacy. - Ability to communicate effectively in English language for both written and spoken purposes. - Impressive sales skills to be able to project the resort or hotel in the best of ways to prospective customers. - Computer skills, organizational abilities and multitasking capabilities. - Basic cognitive and analytical skills. - General awareness is a desirable attribute. - Willingness to work in a 24x7 environment and rotational week offs - Proficient in MS Office (Word, Excel, Outlook, PowerPoint) Education: - Graduation in any stream, Hotel Management preferably. Salary & related perquisites: - Best as per industry standards Transport- Air conditioned cabs for staff members from residence to office and back. Work Hours: Shift timings for 24 X7 operations - 0800 A.M. 05:00 P.M. - 11:00 A.M. 08:00 P.M. - 02:00 P.M. 11:00 P.M. - 11:00 P.M. 08:00 A.M. (For Male members only) Location: Vatika Business Centre - Vatika Business Park, First Floor, Block Two, Sector 49, Sohna Road, Gurgaon- 122018

Filters and topics AllImagesVideosShort videosForumsNewsShoppingMoreTools Search Results AI overview AI Overview Learn moreListenA Housekeeping Associate is primarily responsible for maintaining the cleanliness and hygiene of guest rooms, public areas, and common areas within a facility, ensuring a comfortable and hygienic environment for guests . This involves a variety of cleaning tasks, replenishing supplies, and reporting any maintenance issues or lost and found items. Key Responsibilities: Cleaning Guest Rooms: Making beds, changing linens, replenishing toiletries, vacuuming, dusting, and cleaning bathrooms. Cleaning Public Areas: Maintaining the cleanliness of hallways, lobbies, and other common areas. Replenishing Supplies: Stocking cleaning carts with supplies, replenishing guest supplies in rooms, and managing inventory of cleaning products. Reporting Issues: Reporting any maintenance or repair needs, as well as lost and found items, to the appropriate personnel. Guest Service: Providing a friendly and professional demeanor when interacting with guests and addressing their requests. Adhering to Standards: Following established procedures and standards for cleaning and housekeeping operations, including safety regulations. Maintaining Organization: Keeping housekeeping carts, storage areas, and equipment clean and organized. Collaborating with Others: Working effectively with fellow housekeeping associates and other hotel staff. Role & responsibilities Preferred candidate profile

Take food orders Serve Guests Take Reservation Clear Tables Good English Communication Skills Prior Experience in Fine Dining.

Roles and Responsibilities Manage daily restaurant operations to ensure guest satisfaction, quality service, and efficient use of resources. Supervise staff performance, provide guidance on customer service standards, and conduct regular evaluations. Maintain high levels of cleanliness, organization, and safety within the restaurant premises. Develop strategies to increase sales revenue through effective menu planning, pricing strategies, and promotions. Ensure compliance with company policies, local laws, and regulations. Desired Candidate Profile Excellent communication skills for effective guest handling and relations. Strong leadership skills for managing teams effectively. Ability to analyze data from MIS reports to inform business decisions.

Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill Instead, we want to build an experience that is memorable and unique - with food and drinks on the side Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping) Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: Less than 1 year related work experience Supervisory Experience: No supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards Performs all duties of Culinary and related kitchen area employees in high demand times Oversees production and preparation of culinary items Ensures employees keep their work areas clean and sanitary Works with Restaurant and Banquet departments to coordinate service and timing of events and meals Complies with loss prevention policies and procedures Strives to improve service performance Communicates areas in need of attention to staff and follows up to ensure follow through Leads shifts while personally preparing food items and executing requests based on required specifications Prepares and cooks foods of all types, either on a regular basis or for special guests or functions Supervises and coordinates activities of cooks and workers engaged in food preparation Checks the quality of raw and cooked food products to ensure that standards are met Assists in determining how food should be presented and creates decorative food displays Supporting Culinary Team Activities Supervises daily shift operations Ensures all employees have proper supplies, equipment and uniforms Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met Ensures completion of assigned duties Participates in the employee performance appraisal process, giving feedback as needed Handles employee questions and concerns Communicates performance expectations in accordance with job descriptions for each position Participates in an on-going employee recognition program Conducts training when appropriate Monitors employees progress towards meeting performance expectations Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets Providing Exceptional Customer Service Sets a positive example for guest relations Handles guest problems and complaints seeking assistance from supervisor as necessary Empowers employees to provide excellent customer service within guidelines Additional Responsibilities Reports malfunctions in department equipment Purchases appropriate supplies and manages food and supply inventories according to budget Attends and participates in all pertinent meetings At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Our jobs aren t just about putting food on the table that our guests will enjoy until they ask for their bill Instead, we want to build an experience that is memorable and unique - with food and drinks on the side Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping) Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time PREFERRED QUALIFICATIONS Education: High school diploma or GED equivalent Related Work Experience: Less than 1 year related work experience Supervisory Experience: No supervisory experience License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

The Front Desk Supervisor provides leadership and guidance to Front Desk staff during the assigned shift to ensure that consistent quality service is provided. What will I be doing? As the Front Desk Supervisor, you will be responsible for performing the following tasks to the highest standards: Supervise Front Desk staff to ensure smooth and efficient operation during the assigned shift. Communicate effectively both verbally and in writing to provide clear directions to staff. Assign and instruct Guest Service Agents in the details of work, observing their performance and encouraging improvements. Use creative management skills to solve guest and team member problems, ensuring compliance with company standards to ensure consistent high-quality guest relations. Manage desk, resolve guest concerns, handles emergencies and other challenges that may occur during the assigned shift, implementing resolutions by using discretion and judgment. Greet customers immediately with a friendly and sincere welcome, using a positive and clear speaking voice. Listen to and understand requests, issues and situations from both guests and team members. Regular attendance in conformance with the standards established by Hilton from time to time. Work varying schedules to reflect the business needs of the hotel due to the cyclical nature of the hospitality industry. Support and motivate front desk team members by leading by example and employing competent and consistent management practices. Actively take part in training the team, supporting and leading formal training sessions and focusing on on-the-job training to ensure that all team members are of the same standard. Attend training where and when required. Act as a coach and mentor to team members, reinforcing standards and expectations and motivating team members to strive for established targets. Maintain discipline amongst team members, ensuring consistency in accordance with the team member handbook, Chinese Labor Law and HR guidelines. Be involved with the development of high potential team members to ensure that all team members are trained to progress to the next level of their career. Contribute to the hotel and team by sharing new ideas and suggestions for improvements, being innovative and creative to provide quality service and customer care to team members and guests. Responsible for the smooth induction and facilitation of training for new team members, ensuring that they are trained to the minimum level standard and that they can competently complete their jobs and know what is expected of them. Create a warm and welcoming arrival for guests, ensuring that they feel expected and immediately at-home when they arrive. Check-in guests in accordance with their reservation details, ensuring that the registration cards are completed, reservation information confirmed, Hilton Honors and Frequent Flyer numbers enquired, and method of payment is secured. Ensure that guests are escorted to their rooms, hotel facilities and room features are explained, and luggage is delivered in a prompt manner. Handle complaints promptly and efficiently, taking the necessary action, and informing the Guest Relations Manager or Guest Service Manager to follow-up where appropriate. Follows-up with all guests to ensure satisfaction with problem resolutions. Maintain awareness of guests profiles and specific preferences, ensuring that they are acted upon for each reservation. Act as the first point of contact and liaison for VIP guests, ensuring that they are treated personally and recognized as an individual. Liaise with Sales, Reservations and the Business Development teams to handle corporate guests. Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received. Allocate room in accordance to the guests reservations, preferences and remarks, maintaining a systemized and sales focused approach to room inventory management. Ensure that guests profiles and information is input into the Police Report system in a timely and accurate way. Apply Hilton brand standards in each and every action, acting as a role model and example of how the standards should be carried out in a practical setting. Knowledgeable of the hotel s facilities and services as well as basic knowledge of Hilton International, MEAP and other properties in China. Up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel. Ensure communication, coordination and cooperation between the front desk and other operating departments, specifically Housekeeping, F&B and Accounts. Maintain hotel systems to ensure accuracy of information and data, and that it is easy to use and operate, in an organized and systemized way. Ensure that the Front Desk equipment and systems are functioning at all times, and that the area is maintained in a clean, tidy and organized way. Pass on information effectively, ensuring that all necessary details are communicated to the intended person and that any pending action is completed, and guest satisfaction is confirmed. Conduct daily briefings, shift handovers, attend meetings and effectively communicate information to team members. Ensure that the Assistant Front Desk and Guest Service Managers are kept aware and up to date with operational issues. Ensure that the day-to-day functions of the front desk are completed, including but not limited to Guest Service Manager s checklists, trace reports, credit limit checks, online back-ups, allocation of rooms, Lost Interface, Pay-Masters, discount and rate discrepancies, and registration cards. Check registration cards, meetings and functions information, billing instructions, financial records and reservation backups to ensure that all information received is acted upon. Complete reports where and when requested, ensuring that they are complete and delivered on time to the respected parties. Ensure that the front desk is kept stocked and maintained with requisitions and that par levels are maintained, and stock tracked. Keep up to date and aware of competitor activities in order to be proactive and create market advantage. Adhere to the hotel selling strategy of Demand Based Pricing and maintain rate integrity by offering clear, transparent, and value for money rates to guests. Comply with Health & Safety, Emergency Management, the Disaster manual, Fire procedures and regulations. In the absence of the Guest Relations Manager, be a part of the Fire Team and take action accordingly. Adhere strictly to standard cash handling procedures amongst team members, ensuring that all team members balance their float and drop the required amount. Adhere to the company s credit policy at all times when handling cash, credit card transactions, city ledgers, providing currency exchange services, LPO and third-party payments for rooms, meetings, F&B and any other charges that may be incurred by guests. Maintain safety deposit boxes, ensuring that guests valuables are safe and secure at all times. Follow-up on outstanding accounts to ensure no loss of revenue and secure method of payment for upcoming reservations. Maintain the efficiency of departure by checking all guests folios to ensure accuracy of charges. Manage costs effectively by minimizing and controlling expenses. Maintain awareness of sales opportunities within the hotel, maximizing revenue in an ethical and responsible manner, adhere to Hilton brand standards and ensuring that guests receive value for money. Handle guest relocations as required. Familiar with and master the Front Desk system. Carry out any other reasonable duties and responsibilities as assigned. The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. What are we looking for? A Front Desk Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, b

Do you enjoy fixing things and having it work as it should Are you a master multitasker, a fixer, a maker, a doer with the tools to keep our hotels looking top notch Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! The role is far more than just changing a light bulb, in property maintenance we are committed not only to ensuring that everything works as it should but where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Maintenance Supervisor ( MST) , you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Maintenance Supervisor ( MST) : -Supports the smooth running of the property maintenance department, where all areas are maintained to the highest levels -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships whilst promoting the company culture and values. -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Maintenance Supervisor ( MST) : -Experience in property maintenance beneficial but not essential -Hands-on approach with a can-do work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions taking ownership for duties and tasks assigned -Personal integrity, with the ability to work in an environment that demands excellence -Experience of working with IT systems on various platforms -Strong communication skills Interested candidates can share the resume at girraj.goyal@radisson.com

Are you passionate and driven enough to fill our house We ve got first class rooms your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs. They are first class and strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Revenue Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Revenue Manager: -Supports the smooth running of the revenue management department, where all aspects of the hotel s reservations and meeting & events enquiries are managed and handled -Works proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution -Develops and implements strategies where key revenue management metrics are identified, communicated and delivered -Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance -Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships with all key stakeholders Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Revenue Manager: -Proven experience in revenue management with excellent problem-solving capabilities -Excellent managerial skills with a hands-on approach and lead-by-example work style -Commitment to exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions, offering advice and recommendations -Personal integrity, with the ability to work in an environment that demands excellence, time and energy -Experienced in using IT systems on various platforms -Strong communication skills Interested then why not say Yes I Can! and share CV at careers@radissonmbd.com as we are looking for passionate people just like you!

Do you have an appetite for all things Food & Beverage Are you as keen as mustard where service is concerned, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Food & Beverage Service Team are sophisticated hosts with an instinctive ability to anticipate guests needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests. As Food & Beverage Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Food & Beverage Manager: -Ensures the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries -Develops and implements plans where property food & beverage initiatives & hotel targets are achieved -Leads and manages the food & beverage team, fostering a culture of growth, development and performance within the department -Prepares and is responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships with all key stakeholders -Establishes and delivers effective programmes that advance service standards, profitability and cost control -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Food & Beverage Manager: -Proven experience in food & beverage service with strong problem-solving capabilities -Excellent leadership skills with a hands-on approach and lead-by-example work style -Commitment to exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions, offering advice and recommendations -Personal integrity, with the ability to work in an environment that demands excellence, time and energy -Experienced in using IT systems on various platforms -Strong communication skills

Brand : EL&N Cafe Location : Jio World Plaza, Bandra Kurla Complex, Mumbai Requirements : Minimum 1-2 years of experience in similar role. Minimum 12th grade education qualification. Candidate to be based in Mumbai. Good English communication skills to interact effectively with guests and team members. Should have positive and team-oriented attitude. Attention to detail and a commitment to cleanliness. Responsibilities Provide outstanding guest service by attending to guests requests and ensuring a pleasant dining experience. Coordinate with team members to ensure efficient service delivery and guest satisfaction. Maintain cleanliness and hygiene within the cafe to uphold health and safety standards. Assist in taking and delivering orders accurately and efficiently to guests. Handle guest complaints or concerns in a professional and courteous manner. Stay updated with menu changes and communicate them effectively to guests.