662 Guest Service Jobs - Page 25

We refer to an opening for the position of Outlet Manager/Assistant Outlet Manager (FOOD/QSR) in our company Theobroma Foods Pvt. Ltd. to be based at Patel Colony, Jamnagar, Gujarat. Company Profile: Theobroma means 'Food of the Gods' in Greek, befitting our exclusive and indulgent range of offerings that include brownies, cakes, desserts, chocolates, breads, and savories. From our humble beginnings in 2004, when the first Theobroma pastry store opened its doors at the iconic Cusrow Baug at Colaba Causeway (Mumbai), we've grown to become a Pan-India chain of patisseries with stores in over 35 cities. Our mission is to spread happiness by serving smiles on a plate, and this journey continues as we open Theobroma patisseries across the country. For More Information about the Company: LinkedIn - https://www.linkedin.com/company/theobroma-foods-private-limited/ Website - https://theobroma.in/ Facebook - https://www.facebook.com/theobromaindia/ Instagram - https://www.instagram.com/theobromapatisserie/?hl=en JOB DESCRIPTION: To develop a high performing outlet team Drive profitable sales growth for the assigned outlets by ensuring the following: Exceptional guest experience Accurate demand forecasting Dashboard management - Swiggy / Zomato / Online brand-store Attractive in-store product displays Local store marketing (LSM) activities Maintain standard reports and checklist Drive process rigour and operational efficiency Abide by financial audits with acceptable standard variance Ensure maintenance and upkeep of the outlets, with support from maintenance team Driving goodwill of brand image and recommend ways to improve it On the job training of associates Organize with duty rostering and supervise shifts Appraise staff performance and provide feedback to improve productivity To comply with FSSAI norms, all health and safety regulations| Technical skills General Management Basic computer skills Numerical skills Preference for candidates with understanding of food and work safety Soft skills Good communication skills in English and local language Team management Street Smart Analytical and problem-solving skills Crisis management Experience dealing with local authorities Handling guest grievances Personality, Values and Attitude Aligned with Theobroma values and ethical principles Warm personality Ownership Hands on People and guest focussed Target oriented Self-motivated Can manage stressful situations Reporting to: Area Manager & General Manager Job Location: Number 4, Sheri, Patel Colony, opp. indusland bank, near St Anns school, Patel Colony, Jamnagar, Gujarat 361001 In that context, please let us know the following: 1. Your interest in working with Theobroma Foods Pvt. Ltd. (Y/N) 2. Present CTC In Lacs per annum (Fixed + Variable separately) 3. Expected CTC in Lacs per annum 4. Detailed CV in Word format (very important). 5. Last 3 months salary slip 6. Notice period. 7. Current Job Location 8. Willingness to be stationed at Patel Colonu, Jamnagar, Gujarat? (Y/N) 9. If you have ever applied to/contacted by any consultant or by Theobroma Foods Pvt. Ltd. for any positions in their organization. (Y/N). If yes, give details. 10. Kindly inform us of any physical handicap or critical illness, if any, which may affect your work. 11. Please send details of any kind of bond you might have signed with your current organization (for training, non-compete, non-disclosure, etc) Kindly reply to all the questions put forth in the e-mail to take your candidature forward. Please treat this as urgent and reply under the same subject line. Kindly send your updated resume to sujal.patel@theobroma.in Alternatively, you can share it via WhatsApp at 97121 48353. Regards Sujal Patel Manager HR +91- 97121 48353 THEOBROMA FOODS PVT. LTD. Block/Survey No 26,27,40 & 41, Sector -3, Akshar Industrial Park, Opp, Zydus Cadila Pharma, Village: Vasna Chacharavadi, Changodar, Tal: Sanad, Dist: Ahmedabad 382213, Gujarat, India.

Looking for Associates & Senior Associates ( Freshers also most Welcome ) Interviews scheduled on- 23rd May '2025,Friday , 10.00 AM - 2.00 PM Venue - Theobroma Outlet -Ground Floor, K-1A, NH 8, DLF Cyber City, DLF Phase 2, Gurugram, Haryana 122002 Work Location -Gurgaon Role & responsibilities To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operation time. To check with kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, AC temperature at the commencement of shift. To keep the service stations well equipped with adequate number of cutlery, crockery, water jugs, napkins etc To promote and upsell the special menus and services To check the uniforms, grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurants cleanliness and hygiene

Join "Namaste Dwaar" as a Guest Experience Manager! Be the first point of contact for guests, manage front desk operations, handle queries & complaints, and ensure every visitor enjoys a seamless, luxurious experience. Relocation required.

Provide guests with an excellent dining experience and handle complaints Take ordersWe are looking for enthusiastic and customer-oriented stewards to join our team. The ideal candidate should be well-groomed, punctual.

Moarch group of Hotels hotelsmonarch.com is leading hotel brand across Mumbai and Pune region. For expending our dynamic team, we are looking for Front Office staff with minimum two years experience in hotel industry. Warmly welcome and register guests, efficiently handling check-ins and check-outs. Process reservations, modifications, and cancellations accurately using the hotel's property management system (PMS). Provide comprehensive information about hotel facilities, services, and local attractions. Address guest inquiries, requests, and resolve any issues or complaints promptly and professionally to ensure guest satisfaction. Manage incoming calls, emails, and correspondence with a professional and courteous demeanor. Handle cash, credit card, and other payment transactions accurately and securely. Maintain accurate guest records and ensure confidentiality of sensitive information. Collaborate with other hotel departments (Housekeeping, F&B, Maintenance) to ensure seamless service delivery. Contribute to a positive guest experience and uphold the hotel's brand standards. Interested candidates can WhatsApp their CV on- 9321989459.. Applications from other departments such as Food and Beverage- Service and Food and Beverage- Production, House Keeping are also welcome.

-Describe room accommodations and benefits. -Inform guests of rules and regulations regarding qualifying rates, property/Guest/Email/OTA reservation requests, changes, and cancellations received by phone, email or chat. -Input data in reservation.

Vatika Group is hiring for it's Bangalore Business Centre Job Location :- Bangalore Experience Required :- 3-5 Years. Job Description for Guest Services Executive:- Client Management: To effectively execute day to day office & administrative activities of clients as per their requirements in order to satisfy clients expectations. To serve as single point contact for clients. To generate billing invoice numbers at the end of the month. To generate bills for all clients. To check vouchers & bills generated by all other executives in order to ensure complete accuracy of the same. To follow up with clients on outstanding payments. To solve the clients queries / issue. To provide services to clients. Vendor Management: Courier, Florist, Plant Maintenance, Cabs, Projector, IT and any other vendors used for procuring equipment hire for clients and ensuring smooth service to clients. Housekeeping: To ensure implementation of good housekeeping practice within office premises in order to maintain high standards of hygiene & cleanliness. To supervise functioning of housekeeping staff in order to ensure that god work practices is followed to meet clients requirements and satisfy customer expectations. Pantry Management: Assess monthly, weekly and daily order of items sold at the pantry. Cater to any special requests from clients on daily basis like birthdays, special lunch etc., introduce new items in the pantry. Maintenance of various registers like sales, purchase, cash & credit sales, daily stock issue register, Fixed Inventory (Cutlery). Accurately maintain various records pertaining to pantry. Training and grooming of pantry boys, Pantry staff roster, Client wise record updation, Pantry communication, Bill Checking. Compilation and preparation of the monthly Income & expenses sheet for the pantry. Decide on pantry menu with consensus with operations head, work out and maintain standard m ark ups on items sold.

Overall operations of the Stores 1.To plan and carry out operations of the store, so as to maintain smooth functioning of the store with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans. 2. Ensure upkeep of store premises & manage all the equipments of the store for smooth operational flow. 3. Execution of Shift in the Store as per the agreed plan. 4. Planning for staff deployment during the shift. 5. Carry out local sales Marketing like door hanging, Newspaper insertion, Corporate calling. 6. To carry out staff meeting at periodic intervals and ensure motivation of the team. 7. Preparing different kinds of reports on food cost, inventory, wastage, P&L. 8. Candidate will be responsible for handling Day to day operations, shift Management, Inventory, Food Cost etc Regards Shahnawaz - 8287128734 Preeti - 9958488601 Sampanya - 6205319184 Daniyal - 9220923306 Kajal - 6398569340

Overall operations of the Stores 1.To plan and carry out operations of the store, so as to maintain smooth functioning of the store with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans. 2. Ensure upkeep of store premises & manage all the equipments of the store for smooth operational flow. 3. Execution of Shift in the Store as per the agreed plan. 4. Planning for staff deployment during the shift. 5. Carry out local sales Marketing like door hanging, Newspaper insertion, Corporate calling. 6. To carry out staff meeting at periodic intervals and ensure motivation of the team. 7. Preparing different kinds of reports on food cost, inventory, wastage, P&L. 8. Candidate will be responsible for handling Day to day operations, shift Management, Inventory, Food Cost etc Regards Shahnawaz - 8287128734 Preeti - 9958488601 Sampanya - 6205319184 Daniyal - 9220923306 Kajal - 6398569340

Greetings from Sodexo, We are hiring Food and Beverage Supervisor for a reputed Company at OMR Chennai Position : F&B Supervisor Salary: INR 32000 Gross Exp : 4 to 9 Years Work Location: OMR Chennai If interested please contact chandramouli.r@sodexo.com

Location: Sushant Golf City Department: Customer Relationship Management (CRM) Reports to: CRM cum Admin Industry: Swapnil India Marketing Pvt Ltd (real estate) Job Summary: We are looking for a proactive and well-presented CRM Admin / Assistant to join our real estate company. The ideal candidate will be responsible for welcoming clients, maintaining CRM databases, assisting in client coordination, and ensuring smooth communication between the company and potential/existing customers. This role is crucial in delivering a warm, professional first impression and supporting the sales and customer service teams. Key Responsibilities: 1. Front Desk & Greeting Duties: Welcome and greet clients and visitors with warmth and professionalism. Maintain a clean and presentable reception area. Manage incoming calls, emails, and walk-in inquiries. Offer refreshments and ensure a comfortable experience for visitors. 2. CRM Database Management: Maintain and update customer records in the CRM software. Log and track inquiries, follow-ups, bookings, and feedback. Coordinate with the sales and marketing teams to ensure data accuracy and timely updates. 3. Client Coordination & Support: Schedule appointments, property visits, and follow-up meetings. Share property brochures, site details, and other required information with clients. Assist in sending thank-you emails, birthday wishes, and festival greetings to clients. Handle client queries with courtesy and escalate complex issues to senior staff. 4. Administrative Support: Assist in preparing reports and client-related documentation. Manage filing, documentation, and data entry as required. Coordinate with other departments for seamless client servicing.

Job Description: 1. Employee Management : One of the main responsibilities of a shift leader in the burger king is managing employees. The shift supervisor assigns tasks to kitchen and customer service Team member and makes sure they are doing them properly and efficiently. Shift leaders must provide breaks to employees and ensure that the positions are covered as each worker rotates through. If employees call in sick or fail to report to work, shift leaders must either find replacements or reorganize the help on hand to make up for the missing labor. Should employees commit errors or need to be reprimanded, the shift leader must either resolve the situation or alert the store manager, depending on the situation. 2. Customer Service: The fast food industry is based on speed and quality, so one of the shift leader's main duties is to ensure customers are served quickly. The shift Leader must monitor the time customers are kept waiting and ensure that a certain time limit is not reached either in the drive-thru or in the restaurant itself. Shift supervisors must also oversee the production of food and beverage items to make sure employees are distributing food that is of the appropriate temperature and quality. 3. Profitable shift management : Shift leader must maintain profitable shift, he/she must ensure that Cashier are doing the suggestive selling, up selling & Execution of POP Labour optimization, control the utility wastage (electricity, Gas & water) focus on sales trends so, Product level system can be adjusted. 4. Cash Management : Shift leaders are in charge of opening and closing register drawers for employees. They also count the currency in each drawer and create cash accountability reports. Shift leaders might be required to make bank deposits and must be able to resolve currency shortage or overage problems. Shift leaders are also responsible for safe or vault keys while on duty. 5. REV Standards : Each restaurant must maintain a list of cleanliness and operation guidelines set by a APC (REV compliance) or local health inspection agency. Food Safety & BK standards are checked by the NSF, BK Brand Standards Team. Failure to meet their requirements might result in fines or other penalties. In extreme cases, the restaurant might have to shut down until it makes adequate changes to meet regulatory requirements. Shift leaders must observe employees to make sure they are upholding these standards. They also must routinely check the store to ensure it meets the agencys code requirements. 6. Opening and Closing : The Shift manager is responsible for opening and closing the restaurant. This includes physically locking and unlocking the doors and ensuring that alarm systems are activated or deactivated. She/he is responsible for overseeing other employees to make sure that the restaurant is properly stocked and ready to receive customers at opening time. After the restaurant closes, she oversees employees to make sure the restaurant is properly cleaned and ready for the next shift. Inventory: shift Leader may be required to take inventory of how many food items and restaurant supplies are in stock. Post the daily inventory on NBO along with reported waste. Trouble shoot the variance. Also, Prepare the Purchase order. When the order arrives, she/he verifies that the order was fulfilled correctly Interested candidates please share your resume to moumita.das@rbrandsasia.com

Job Description: 1. Employee Management : One of the main responsibilities of a shift leader in the burger king is managing employees. The shift supervisor assigns tasks to kitchen and customer service Team member and makes sure they are doing them properly and efficiently. Shift leaders must provide breaks to employees and ensure that the positions are covered as each worker rotates through. If employees call in sick or fail to report to work, shift leaders must either find replacements or reorganize the help on hand to make up for the missing labor. Should employees commit errors or need to be reprimanded, the shift leader must either resolve the situation or alert the store manager, depending on the situation. 2. Customer Service: The fast food industry is based on speed and quality, so one of the shift leader's main duties is to ensure customers are served quickly. The shift Leader must monitor the time customers are kept waiting and ensure that a certain time limit is not reached either in the drive-thru or in the restaurant itself. Shift supervisors must also oversee the production of food and beverage items to make sure employees are distributing food that is of the appropriate temperature and quality. 3. Profitable shift management : Shift leader must maintain profitable shift, he/she must ensure that Cashier are doing the suggestive selling, up selling & Execution of POP Labour optimization, control the utility wastage (electricity, Gas & water) focus on sales trends so, Product level system can be adjusted. 4. Cash Management : Shift leaders are in charge of opening and closing register drawers for employees. They also count the currency in each drawer and create cash accountability reports. Shift leaders might be required to make bank deposits and must be able to resolve currency shortage or overage problems. Shift leaders are also responsible for safe or vault keys while on duty. 5. REV Standards : Each restaurant must maintain a list of cleanliness and operation guidelines set by a APC (REV compliance) or local health inspection agency. Food Safety & BK standards are checked by the NSF, BK Brand Standards Team. Failure to meet their requirements might result in fines or other penalties. In extreme cases, the restaurant might have to shut down until it makes adequate changes to meet regulatory requirements. Shift leaders must observe employees to make sure they are upholding these standards. They also must routinely check the store to ensure it meets the agencys code requirements. 6. Opening and Closing : The Shift manager is responsible for opening and closing the restaurant. This includes physically locking and unlocking the doors and ensuring that alarm systems are activated or deactivated. She/he is responsible for overseeing other employees to make sure that the restaurant is properly stocked and ready to receive customers at opening time. After the restaurant closes, she oversees employees to make sure the restaurant is properly cleaned and ready for the next shift. 7. Inventory: shift Leader may be required to take inventory of how many food items and restaurant supplies are in stock. Post the daily inventory on NBO along with reported waste. Trouble shoot the variance. Also, Prepare the Purchase order. When the order arrives, she/he verifies that the order was fulfilled correctly. Interested candidates please share resume on the below mail id: moumita.das@rbrandsasia.com Preferred candidate profile

Overall operations of the Stores 1.To plan and carry out operations of the store, so as to maintain smooth functioning of the store with focus on sales up gradation by maintaining high standards, in accordance with agreed business plans. 2. Ensure upkeep of store premises & manage all the equipments of the store for smooth operational flow. 3. Execution of Shift in the Store as per the agreed plan. 4. Planning for staff deployment during the shift. 5. Carry out local sales Marketing like door hanging, Newspaper insertion, Corporate calling. 6. To carry out staff meeting at periodic intervals and ensure motivation of the team. 7. Preparing different kinds of reports on food cost, inventory, wastage, P&L. 8. Candidate will be responsible for handling Day to day operations, shift Management, Inventory, Food Cost etc Our Recruiters Nikita - 7668577529 Rishab - 9599397921 Manmeet - 8287249724 Ankit - 9319111816 Dolly - 8595680510

Greet welcome guests as soon as they arrive at the office, answer incoming phone calls, Ensure reception area is tidy and presentable, with all necessary stationery and material Maintain monitor logbook, inward-outward &Keep updated all things.

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained Completes inspections and holds people accountable for corrective action Position assists in ensuring guest and employee satisfaction while maintaining the operating budget CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the housekeeping or related professional area OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner Inspects guestrooms on a daily basis Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments Inventories stock to verify adequate supplies Supports and supervises an effective inspection program for all guestrooms and public space Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals Verifies all employees have proper supplies, equipment and uniforms Communicates areas that need attention to staff and follows up to verify understanding Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them Schedules employees to business demands and for tracks employee time and attendance Verifies employees understand expectations and parameters Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met Observes service behaviors of employees and provides feedback to individuals Verifies employee recognition is taking place on all shifts Participates in an on-going employee recognition program Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns Participates in employee progressive discipline procedures Celebrates successes and publicly recognizes the contributions of team members Ensuring Exceptional Customer Service Sets a positive example for guest relations Understands the brands service culture Participates in the development and implementation of corrective action plans to improve guest satisfaction Empowers employees to provide excellent customer service Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement Responds to and handles guest problems and complaints Strives to improve service performance At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebrated Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law

Event Coordination: Team Management: Operational Oversight: Guest Satisfaction: Budget and Cost Control: Compliance and Safety:

Manage reception communicate & greet guests Assist manager Manage staff

Job Title: Front Office Executive Location: Hyderabad, India Employment Type: Full-time Experience: 13 years (Freshers with good communication skills may also apply) Job Summary: We are looking for a professional and friendly Front Office Executive to be the face of our organization. The ideal candidate will manage our front desk operations, greet visitors, handle incoming calls, and provide general administrative support to ensure the smooth functioning of the office.

Looking for Associates & Senior Associates ( Freshers also most Welcome ) Interviews scheduled on- 17th & 18th May '2025,Saturday and Sunday, 10.00 AM - 5.00 PM Venue - B8, Ground Floor, Ardee Mall, Ardee City, Wazirabad, Sector 52, Gurugram, Haryana 122003 Work Location -Gurgaon Role & responsibilities To conduct the briefs of the team members at the commencement of the shift To supervise and guide the team members in performing their work To actively support the team members during busy hours To plan and prepare the action plan for handling busy operation time. To check with kitchen team regarding the shortage and/or unavailable menu items and to inform the same to team members accordingly To check the table set up, cleanliness, AC temperature at the commencement of shift. To keep the service stations well equipped with adequate number of cutlery, crockery, water jugs, napkins etc To promote and upsell the special menus and services To check the uniforms, grooming standards of the team members of the restaurant To check the restaurant set up at the commencement of the shift To check the restaurants cleanliness and hygiene

Role & responsibilities . Greet and assist guests with check-in/check-out processes, ensuring a warm and welcoming experience. Answer phone calls and respond to emails, providing accurate information and redirecting inquiries as needed. Manage reservations, room assignments, and ensure guest preferences are met. Handle customer complaints and resolve issues in a calm, professional manner to maintain guest satisfaction. Maintain office supplies inventory and coordinate with vendors for timely procurement. Schedule appointments and meetings, ensuring that all logistics are handled smoothly. Collaborate with housekeeping, maintenance, and other departments to meet guests needs. Provides passes to students as appropriate Orients and situates substitute teachers Maintains inventory of office supplies, ordering from outside vendors or bookstores, as needed within available budget with direction from Principal Perform clerical duties copying faxing emailing sorting mails etc. Preferred candidate profile . Good Knowledge of front desk. Good Communication skills. Must be presentable. CTC - 40K/PM

Ambitious, thirsty for results and love interacting with people Excited by the energetic and customer centric role of Sales Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! As Sales Coordinator, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Sales Coordinator: -Supports the smooth running of the sales department, where all aspects of the hotel s pro-active sales initiatives are delivered and total revenue maximised -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships whilst promoting the company culture and values. -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Sales Coordinator: -Experience in sales beneficial but not essential -Hands-on approach with a can-do work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions taking ownership for duties and tasks assigned -Personal integrity, with the ability to work in an environment that demands excellence -Experience of working with IT systems on various platforms -Strong communication skills

Are you our missing ingredient Is cooking the spice of your life Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our Kitchen Team has a taste for developing the flavors to cook up a storm and strives to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Chef de Partie, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Key Responsibilities of the Chef De Partie- Conti & Chinese Cuisine: -Supports the smooth running of the kitchen department, where all aspects of the guest dining experience throughout the whole Hotel are delivered to the highest level -Works as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to enquiries and problem resolution -Takes responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner -Delivers on departmental plans and objectives, where hotel initiatives & targets are achieved -Collaborates with their immediate report, ensuring that costs and inventory are controlled, that productivity and performance levels are attained -Builds and maintains effective working relationships whilst promoting the company culture and values. -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Requirements of the Chef De Partie- Conti & Chinese Cuisine : -Experience in kitchen beneficial but not essential -Hands-on approach with a can-do work style -Commitment to delivering exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions taking ownership for duties and tasks assigned -Personal integrity, with the ability to work in an environment that demands excellence -Experience of working with IT systems on various platforms -Strong communication skills

locationsBangalore,India time typeFull time posted onPosted 30+ Days Ago job requisition idR0000286876 Senior Specialist TCOM Guest Services Years of Experience Desired0-1 year About us Target is an iconic brand, a Fortune 50 company and one of Americas leading retailers... The Target Enterprise Services (TES) organization is close to the action when it comes to communicationwhether with guests or Target team members. From guest service professionals and product designers to vendor managers and financial and workforce management analysts, TES comprises several key and high-visibility areas that elevate and nurture Targets distinctive reputation. We cultivate loyalty and satisfaction through exceptional service and support. TES includes several contact centers focused on the quick and seamless resolution of a variety of issues. From REDcard Guest Services to the Client Support Center, we pride ourselves on infusing every interaction with that signature Target service that guests and team members alike have come to expect. We directly support Targets bottom line through building guest loyalty as the retailer of choice and taking care of our team members so that they can get back to the work they do best, from headquarters to stores to distribution centers. Guest Services handles all guest inquiries, issues, reviews, and comments relating to Target.com orders and site issues. As a Senior Specialist in Guest Services, youll provide a branded experience with every contact by engaging the guest via Guest Services platform to deepen the relationship and drive loyalty and sales. Youll be empowered to make decisions and resolve guest concerns in a courteous, helpful manner by providing excellent guest service skills, strong work ethic and integrity. Youll learn new technology and solve problems using all available resources and knowledge. You will interact with teams across Target to effectively resolve guest issues in a timely manner, and be responsible for identifying, evaluating, and communicating guest trends to leadership in a prompt manner. Youll need to adapt quickly to the changing needs of the business while displaying a positive attitude and professionalism in interactions both internally and externally. Youll maintain department performance standards and goals related to performance and quality service and have a thorough understanding of policies and procedures to support compliance. You will work in a multi-media environment (e-mails, phone calls, chat, letters and other non-guest facing work types) and need to prioritize work accordingly, while working independently in a fast-paced service center environment. Job duties may change at any time due to business needs. About you Bachelors Degree from an Accredited University. Fresher or 1 year of previous customer service experience, preferably in Chat environment. Ability to interact with guests, team members and internal business partners with a professional, friendly, and empathetic style Excellent verbal and written communication skills, including listening and negotiating. Experience dealing with escalated guest complaints Ability to use various information sources to answer questions, identify problems and appropriately resolve guest issues Open to work in 24/7 shifts, preferably working in US time zones This description is intended as a guide only. The listed duties may be changed at the discretion of the incumbents supervisor.

Role Brief: We are looking to hire a Guest Service Associate whose primary responsibility is to ensure that guests have a pleasant experience during their visit to our outlet. The role involves various tasks, such as greeting guests upon arrival, assisting them in their purchase, handling inquiries and requests, providing information about the offers, resolving complaints or issues, and maintaining a welcoming and professional atmosphere. Key Responsibilities Greeting & Welcoming Guest. Enhancing Guest Satisfaction Knowledge on products, promotions & offers Upselling of products Following SOP laid by the organisation Maintain cleanliness of the outlet all the time. System handling of billing Inventory management. Handling guest grievance Collaborating with team members to achieve targets Candidate Profile: Min 6 months experience in Retail / QSR / Hospitality / Food industry with mandatory sales experience. Good Communication Skills Team Player Result oriented, with high level of motivation for self-growth Well groomed & presentable