Job Title : Executive Guest Relations Department/Function : Operations Reporting Manager : Manager - Operations Location : Ghaziabad Duties & Responsibilities : Handle customer complaints and concerns efficiently and in a timely manner. Provide excellent customer service in line with mall standards. Offer information regarding the mall, brands, and any ongoing activities within the mall. Promote services and provide relevant details about available offerings. Record necessary data and information in the designated registers daily. Manage all customer interactions with fairness, professionalism, and the right attitude. Coordinate with housekeeping for regular cleaning of washrooms and floors. Conduct regular rounds of the mall to ensure cleanliness of common areas. Gather guest feedback, noting their preferences and dislikes. Provide support to other functions within the mall as required. Job Specifications : Strong communication and presentation skills. Excellent organizational and interpersonal abilities. Positive attitude with an outgoing personality. Proficient command of the English language (both written and verbal). Strong time management and active listening skills. Familiarity with basic MS Office tools (Word, Excel, etc.). Sound decision-making abilities. Strong people management skills. Experience : Overall Experience: 1+ years Qualification: Any Graduate Industry Type : Hotel / Retail / Commercial / Interiors Interested candidates can share their Cvs at Sonia.pal@briskmind.in

1. Student Counseling & Guidance Interact with students to understand their academic background, interests, and career goals. Guide students on suitable courses, colleges, or countries (for overseas education). Provide information on admission processes, eligibility, and deadlines. 2. Course & Program Recommendation Suggest appropriate educational programs based on the student's profile. Match student preferences with institution offerings (local or international). 3. Admission Process Support Assist students with application forms, documentation, and SOPs. Follow up with institutions on admissions, interviews, and results. 4. Lead Management & Conversion Handle walk-ins, calls, emails, and inquiries. Convert leads into successful enrollments through effective counseling. 5. Follow-ups & Relationship Building Maintain regular communication with prospective students. Ensure timely follow-ups to maximize conversions. 6. Database & CRM Management Update and maintain student records in CRM software. Track and report daily/weekly/monthly performance metrics. 7. Marketing & Outreach Activities Participate in educational fairs, webinars, and seminars. Support promotional campaigns for lead generation.

Immediate Hiring for Voice Process Inbound & Outbound! We are currently hiring candidates for our Voice Process (Inbound & Outbound) and are looking for profiles with excellent English communication skills. * Freshers can also apply* Job Timings: UK Shift: 1:30 PM 9:30 PM US Shift: 7:00 PM – 4:00 AM Job Details: Process: Inbound & Outbound (Voice) Rounds of Interview: 2 (HR Screening & Operations Round) Salary Structure: 1 Undergraduate - Fresher: Up to 40,000 per month 2 Graduate/Undergraduate (Min. 6 months Experience): Up to 40,000 CTC per month 3 Graduate/Undergraduate (6 to 18 months Experience): Up to 45,000 CTC per month 4 Graduate/Undergraduate (18+ months Experience): Up to 50,000 per month Key Requirements: Candidates should have excellent English communication skills 5 Days Working (Rotational Shifts & Week Offs) No Cabs Provided Screening Round: 12 PM – 1 PM Location: Noida, Sector 60 Work Mode: Work from Office

We are currently hiring candidates for our Voice Process (Inbound & Outbound) and are looking for profiles with excellent English communication skills. * Freshers can also apply* Job Timings: US Shift: 7:00 PM 4:00 AM Job Details: Process: Inbound & Outbound (Voice) Rounds of Interview: 2 (HR Screening & Operations Round) Salary Structure: Best in the Market. Key Requirements: Candidates should have excellent English communication skills. Candidate should be ready to work US Shift/Night shift 5 Days Working (Rotational Shifts & Week Offs) No Cabs Provided Location: Noida, Sector 60 Work Mode: Work from Office

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve issues promptly. Provide excellent customer service by understanding their needs and concerns. Utilize problem-solving skills to address complex customer complaints effectively. Collaborate with internal teams to resolve technical issues related to gaming platforms. Desired Candidate Profile 0-2 years of experience in BPO or call center environment. Excellent communication skills in English (spoken) for effective issue resolution. Ability to work on an Inbound process handling multiple tasks simultaneously. Strong analytical thinking and problem-solving skills for resolving customer queries efficiently.

Job Title : Executive Guest Relations Department/Function : Operations Reporting Manager : Manager - Operations Location : Ghaziabad Duties & Responsibilities : Handle customer complaints and concerns efficiently and in a timely manner. Provide excellent customer service in line with mall standards. Offer information regarding the mall, brands, and any ongoing activities within the mall. Promote services and provide relevant details about available offerings. Record necessary data and information in the designated registers daily. Manage all customer interactions with fairness, professionalism, and the right attitude. Coordinate with housekeeping for regular cleaning of washrooms and floors. Conduct regular rounds of the mall to ensure cleanliness of common areas. Gather guest feedback, noting their preferences and dislikes. Provide support to other functions within the mall as required. Job Specifications : Strong communication and presentation skills. Excellent organizational and interpersonal abilities. Positive attitude with an outgoing personality. Proficient command of the English language (both written and verbal). Strong time management and active listening skills. Familiarity with basic MS Office tools (Word, Excel, etc.). Sound decision-making abilities. Strong people management skills. Experience : Overall Experience: 2+ years Qualification: Any Graduate Industry Type : Hotel / Retail / Commercial / Interiors Interested candidates can share their Cvs at Sonia.pal@briskmind.in

Desired Candidate Profile Hiring For HR Executive Profile for Bengaluru Location 1-3 years of experience in sourcing profiles or recruitment industry. Strong understanding of end-to-end recruitment processes including screening resumes, conducting interviews, and onboarding new hires.